Recently the CVS Pharmacy we have used closed. All accounts were transferred to this location on…read moreAdmiral Callaghan. My first experience with them was absolutely horrible. After a routine doctors appointment my medication's were sent to this pharmacy. Keep in mind, these are medications I must take daily. One day prior to refill. I called to confirm the medication is in stock and was assured that I could be picked up the following day. The following day, I called again because I did not get a text message like I typically do when meds are ready for pick up. I was informed they had no record of refill from my doctor. I called the doctor and let them know and the prescription was resent. It's now Friday morning and I'm wondering when I will be able to pick up my meds. I call again and leave a voice message. A clerk calls me back to tell me my meds cannot be filled because the doctor is not registered or licensed. I promptly call and wait to speak with a pharmacist and explain ~ "this can't be the case". They resend a request for a new prescription. I called the doctor's office and it looks like everything's going to be cleared up. We are three hours from CVS closing and I'm trying to follow up... "When I can pick up the meds?" I call again and speak to a clerk. I am told they are out of stock. I can't even believe this is happening. We're going into a weekend and I have to wait till Monday??? This is not possible. They tell me they will transfer the prescription to another pharmacy in another city. I call the pharmacist of that CVS location and they tell me the system will not allow the transfer. Fast forward to Monday. It's 6:40 PM... I'm finally picking up my prescription ~ now 4 days late & they close at 7PM.. Ironically, the lady in front of me was picking up depression, meds, and the same thing happened to her AT THE PICK-UP COUNTER! They told her they did not have time to run payment through insurance so she would have to come back the following day. Lastly, there were 9 people still in line that were told to come back the following day because, " WE ARE NOW CLOSING" Something is seriously wrong with this pharmacy. Aside from pharmacist Kaley, the front staff was uncommonly RUDE. I will TRANSFER my meds to another pharmacy ~ NOT CVS BRAND! WHAT CAN CVS DO BETTER? Corporate should look into AI for medication fulfillment. I'm not one for technology to override employment of humans, but obviously CVS is struggling and doesn't have the ability to hire sufficient and trained staff. Bring in good pharmacist for QC and let AI do the rest. When possible, run deliveries through the mail.

The pharmacy hours are not the same as the store hours…read more Monday through Friday: 9 AM to 7 PM. Saturday: 10 AM to 6 PM Sunday: 11 AM to 5 PM. Well finally! I managed to link my Extracare account with my main CVS account! CVS without the extra care program is nearly useless. You get some coupons every time you fill your prescription, but that is a very limited reward program. However, once you link it to extra care, CVS becomes much more interesting. All the extra care sales come to play and you get a coupon which stacks on top of the sale. As far as I can tell all the prices in the store have been adjusted for the dollar coupon you receive every time at the pharmacy. Which makes every item in the store more expensive than their rivals. But once you add the coupon to whatever extra care specials are available, the prices become much more attractive. However, their inventory is still pretty limited compared to a big box store. It seems to me that your best bet is the coupon play. Generally, this means you're picking off a few items where the coupons, the loyalty program, and the specials all stack. I noticed the specials sell out quickly. so the specials are even more limited than you can imagine. Well, with the reward program, they've enticed me into buying one item per trip. If it sounds like I'm not enthused, you're right. At the present time I feel no need to go to CVS unless I have a prescription I wanna pick up. Pharmacy hours are not the same as the store hours. The pharmacy is still a five star experience. The store has risen from a zero star experience all the way to a two star experience.

This Rite Aid is "open" but it looks like it's going out of business. The shelves are mostly empty…read more Items that are available are mostly locked up behind display cases and to find somebody to help you is pretty much impossible if you actually wanted to get something out of the case. I went to purchase some cold medicine which had to be obtained from behind the counter at the pharmacy due to the ingredients. At least there was a pharmacist or a tech there who could help me. Most every day basic items that you want are not available. They carry thrifty brand ice cream so I went to the freezer case to look and they have one flavor which I decided to get. The freezers are so full of frost that each time I opened the door a bunch of snowflakes blew out. When I went to the register to check out, there was nobody there. I looked around and looked around and looked around and did not see any employees. Finally, I heard some rustling from an aisle way at the back of the store and walked over there and saw an employee doing something stocking perhaps? Anyway this place should just close because it really isn't serving any purpose. Maybe the pharmacy is doing something, but it feels like going into an abandoned building.

They were closing the Sacramento store going out sale everyone one was nice and helpful at the…read moreSacramento Store

Through the decades, I've been to this store less than 5 times…read more Cashier Heidi was quite a sourpuss. She acted annoyed when I told her I've forgotten how to use my OTC card since I've only used it once/twice at their branch. She brusquely asked if I was a member. After telling her I don't remember, she curtly replied "then you're not a member" without even bothering to check with my phone number. I asked her if she could check with my phone number, and she tersely replied "what's your phone number?"; she found out I was. The whole time, her demeanor was frosty, unwelcoming, and rude. There was no smile, no kindness in her eyes; just plain condescension. It's really bad for the business and clients if a client-facing employee obviously doesn't like her job and is ill-mannered. Her character clearly showed, and it was apparent that she wasn't "just having a bad day". And just in case she'll make an excuse of "having a bad day"; no matter what, you never bring your problems to work. When you work dealing with customers, a little warmth and kindness never hurt anyone. After the transaction, and before going out to the exit, I quietly told her "you know what, you could do better with a smile"; she tersely and frostily replied with the same cold eyes and hard, unsmiling face "have a good day". Before encountering Heidi, I've never heard "have a good day" spoken in such a robotic manner, with an attitude furthest from what the phrase supposedly means. Have some warm chicken soup, Heidi. Hopefully, it'll take you out of Mordor even for just a few minutes.

I had an excellent experience with CVS customer service. I originally purchased a heating pad for…read moremy fiancée, who is currently pregnant and really needed it for lower back pain. I contacted CVS customer service first, and they let me know I could return or exchange it at the CVS I purchased it from or any other location. I went back to the same CVS, and Elsa immediately helped me by getting the manager, Eric. RJ then assisted with processing the return/exchange, and the entire process was flawless and seamless. Everyone was extremely helpful, welcoming, and genuinely eager to fix what I came in for. There was zero hesitation, no pushback, and absolutely no hassle. They scanned my receipt, checked to make sure the item was in stock, grabbed it for me, and I was out the door in less than two minutes. Seriously one of the smoothest customer service experiences I've had. If I could give a million out of a million, I would--but since that's not an option, I'm giving a well-deserved 5 out of 5.

Came here to pick up photos and everything was fast. Checked other areas of the store as well, its…read morenice neat and clean, fully stocked, can see staff everywhere incase you have questions. I didn't use the pharmacy. So far positive experience in the store.

Pharmacy is slow as heck. They move like a snail's pace and they're pretty incompetent. I would go…read morewith another pharmacy.

I used to love this pharmacy but ever since the Walgreens nearby closed, I noticed long lines…read morewhenever I go pick up prescriptions regardless of the time. They hired more people but the lines are still long and you have to wait. Upon getting your receipt they have coupons and discounts you can use which is very helpful incase you need something. Outside the pharmacy, Ok customer service, staff are trying their best. Shelves are stocked but most are locked now. Plenty of parking in the plaza. Outside has a lot of unhoused people or people asking for a change.

Now it's a very long wait when picking up your prescription. Since their competitor closed everyone…read moregoes to CVS. Outside the mall still has not improved. So gross and very unsanitary outside. As you park you literally drive over trash. The owner of this mall should seriously look into this. It's never clean.

I share the same sentiments as Betty C, but Walmart Vallejo Market (as it's now called) is a…read morediscount supermarket the likes of Grocery Outlet; you get Great Value, not great quality. Since prices are the same across all Walmarts in NorCal, I'm going to rate this based on aesthetics and in-store experiences. This is one of the first Walmart Markets to get the early-2020s airport-style "Time Well Spent" remodeling package, but specialized for smaller stores with the overhead signs made of horizontal foam boards instead of the vertical metal ones and less detailed backgrounds. The store looks much brighter and more inviting than it was before and it looks cleaner as well. I find the selection of groceries here larger than other WMNMs which is a plus, and it seems they are well stocked at most times. However, the area is a magnet for crime, I've seen cars being bipped, and there are seedy people hanging around at all times.

just left this Walmart! No one is here to help you even if you're dead…read more I press the button 50 times to try to get assistance on the purchase of a medication. No one ever came so I left

You truly can't find better service than at Capital City Pharmacy. This pharmacy will always be my…read morego-to for prescriptions. I enjoy supporting a small business in my community.

I've never experienced such care and personal attention from a pharmacist as I have with Dr. Metu…read more We met one Saturday during the Farmers' Market and I had my Special Needs sister with me whom he has since then referred to as "My Friend". He's accessible for discussions regarding changes in her medications and dosages. I've run into him in the neighborhood several times and tell him I feel like we're a part of Mayberry RFD (or Cheers!) as we smile and wave and "everyone knows your name" ! :D I wish there were more businesses like Capital City! They set the standard for excellent customer care! I must add that he doesn't provide the services alone as he has a very kind and respectful staff as well.

I typically shop using the app and use curbside pickup because it is convenient. I do get a lot of…read moremissed items because it's "out of stock" but I know it's not. I came to shop in store on a Saturday morning. It's definitely different when you shop for yourself rather than relying on their employees to shop for you. I probably should shop in person more often because you get to browse what's actually available and find what you need. I've been searching for specific items for a while and finally found bloom pop winter pomberry, and wide leg pants in my size (the pants were in disarray. I was patient enough to go through it) plus I found some clearance hidden gems. There is so much clearance, I love it. It was a great shopping day! I was also able to check out their party section, and their aisles are very organized. Good to know they still sell piñatas. Best times to go are early mornings, less crowds!

This store is in my hometown. I go there 2 to 3 times every…read moreweek. Whenever I need something that's lock up. Push the call button for help, on ones come. I seen Walmart employee walk by, I would ask for help. It's not their section, or don't have the right device unlocked the doors. What is wrong with the people and the Store for not trying to help? I guess would be better, to close down this store. Would be better, than what we get now. Also this has happen to me 5 -6 times.

I went to go pick something at the pharmacy. Which is always a fun adventure! Ugh! Always make sure…read morethat they run your pharmacy orders through your insurance. I was told it was almost $25.00. Had them double check and it was less than $5.00! Good thing I asked! Keep in mind... this pharmacy location is super busy!!!

Love this store! Workers are helpful and friendly. Pharmacy is great. This is where I get my…read moreprescription...

Forget patient rights here, these guys make sure most people can't access their Rx by the poorest…read morehours imaginable. It's taken me 4 days to get time around work to get to my medications. During that time I've been in horrendous pain and agony. Do they care? Nope. Open at ten am on weekends but closed by the time most are off of work. Of course they take a lunch and close the entire pharmacy because who's ever heard of staggering lunches to assure people's needs are met? Why bother having a pharmacy at all? Close this place and let community needs be met by a pharmacy that gives a flying crap.... cause this one doesn't.

Do not go to this Pharmacy…read more For the past two years and across multiple surgeries this pharmacy has failed to complete its basic function in filling prescriptions on time, if at all. My doctors have complained that the pharmacy will say refills or updated instructions were not received - and they were sent multiple times. In one case, my doctor called it in herself and they still denied receiving it until someone finally located it. The Pharmacist on duty is barely able to be baseline polite and can barely contain her distain or convey the basics should there be an issue (ex: "we need an updated Rx on file"). Rite Aid needs to invest in basic operations and customer service training for their Pharmacy department ASAP. It's an odd contrast for a store with staff cashiers that welcome you as you walk in, and have a sign on the front door that says "spread kindness". And the entire time their Pharmacists are not being polite let alone kind - and are not completing basic operational duties well if at all. I understand we are in a healthcare shortage that includes Pharmacists, but Rite Aid can and should do better to have customer service and bias training for their Pharmacy staff. People are not okay over there. I've tried to stick with it because it's so close to where I live and I want to spend my money in Benicia. But these Pharmacists are making doing basic business near impossible. And? They also give out incorrect information when they do. My doctor has had to call them multiple times to straighten them out and we are both tired of it. I'll be transferring my prescriptions and filing a complaint with corporate. It's really not okay to treat people without respect or dignity, no matter what brand you are.