Beware of illegal towing by this company! Driver Thomas attempted to illegally impound my vehicle…read morewithout any documented evidence that I was parking illegally. Please see google review for additional information, but I will just say that dispatcher Christine did a great job of being forthcoming about who called to have my car impounded. It was a disgruntled resident who did NOT have prior authorization to call a towing company for cars parked in the carport. She was unable to even provide documentation that she herself was allowed to park in the carport. Driver Thomas was unwilling to allow me to resolve this issue with cash, but he drove off without towing once the cops showed up. He did not speak to a LEO and claimed, "It's Easter and I don't want to deal with this." I will be seeking legal counsel to discussion next steps in this process, as the unlawful towing attempt resulting in my car being scraped. Based on the other reviews, this company has a horrible track record in professionalism, service, and fees associated with their services. Based on my interaction with Driver Thomas in truck #200, I can say that they are WORSE than what the reviews suggest. Please see google review highlighting this incident in greater detail.

Our interactions with Wall Street towing services have been much less than pleasant and helpful…read more We would NOT recommend their services. Unfortunately,our daughter had a roll over accident. Of course the car needed to be towed. As her parents, we were called immediately and got to the scene of the accident as soon as we could. Before we were able to get there, a tow truck had already been called. We are AAA members and our daughter had asked to call AAA. The officer prohibited her from making the call. This forced us to deal with Wall Street towing and left us with a very large bill and much inconvenience. We were there twice cleaning out the car. And then when we were there to turn the title of the car (which was totaled) over to Wall Street we were presented with a bill for $600.00 which needed to be paid for in cash. We were not made aware of their cash only policy. Since we were there at the end of the day we were not able to get $600.00 from the ATM because it exceeded our withdrawal limit for the day. We returned the next morning to close the transaction which was a big inconvenience. In addition, when you open the door to the office, you are overwhelmed with the smell of cigarette smoke. Very offensive. We were not informed of the amount of the bill or the fact that we needed to pay in cash. I am guessing that very few people carry that much cash around and we have not encountered other businesses that have this policy. In fact, we have had several experiences with cashless businesses. The policy of 'cash only' is extremely inconvenient and very outdated. Especially when we were given no choice about who we were doing business with. The manager did not show any interest in providing good customer service. She only stated her right to run her business the way she saw fit. By her tone and quick arguments, we suspect that she has had similar conversations with other customers. DO NOT DO BUSINESS WITH WALL STREET TOWING.

Nothing but the best service around. They did an outstanding job getting my 10,000lb machine into…read moremy new shop. I especially appreciated their patience and attention to all the details involved in a tow like that. A huge thanks to Josh! Too bad other reviewers give them one star reviews based on a parking situation rather than their service.

My car was towed by Brewers from private property. Between them towing my car and me getting it…read moreback was total 55 mins. They charged me $370. 1 days of storage fees, fuel surcharge fees (less than 5 miles of transit), and use of unnecessary equipment. They also tried to place the blame on the city, stating that "the city sets the rates". I'm sure the city is not setting the rates of a private company, doing tows from private property. Needless to say, I inquired about the charges, requested a breakdown, including documentation of the contract with the city showing the rates and how they are calculated, the tow drivers report and any photos supporting them charging this price and for the equipment they claimed was necessary to use. No response! Very fraudulent and money hungry behavior! Additionally, they certainly need better customer service practices, as their dispatch staff is extremely rude and confrontational. You are a local business that provides a service to the community and if this is how your staff treats people, that says a lot regardless of the nature of the industry you're in.

First Class Towing & Recovery is a total Rip-Off Joint. I was toinked for over $785, and my car…read morebumper is damaged. English is not their first language, and I don't even think they are legal to work.

I was stranded with 3 of my kids on a Sunday at 7pm. They arrived quickly and were so helpful. They…read moretook great care of the car and also helped me and my kids get home safely. 100% recommend

Disappointed that I was charged to come out , but unable to provide adequate service , called a…read moresecond time same company that finished the job. Was charged again. Rate 3 then 5

Stadium Towing deserves zero stars! They intimidate and prey on students and charge outrageous…read moreamounts. Avoid them if possible. If you are a woman and have to pick up a towed car, don't go alone. 0 stars for Services 0 stars for Quality 0 stars for Value

This is not a legitimate business. They have multiple names, no website, and ONLY accept cash…read more They made somebody I know wait several hours in below freezing weather (his car was impounded by them in front of his eyes, he accidentally parked in a parking spot only for University of Michigan professors that isn't clearly marked, particularly not in the snow), AND lied to him. They REPEATEDLY told him that "a driver will be there in 15 minutes! He waited from 3 PM to 10 PM. When I called the number for them online, the first thing that I asked was who contracts them the most frequently in Ann Arbor. The man said " What?" I said "What businesses or institutions contract you the most frequently in Ann Arbor?" He replied, "MA'am, do you need a tow truck? We're busy and it's cold out" then hung up on me. They literally forced someone to wait outside in the cold for 6 hours, always saying "15 more minutes and a driver will show up!" It's so unprofessional to have multiple names for the same business, NOT have a website, NOT accept credit card payments, lie ("15 more minutes" turns into 6 hours of waiting outside, refuse to answer questions AND rudely bring up the fact that it's cold outside (don't customer service reps sit inside)? This isn't even a business. Y'all need to stop leaving negative reviews and instead contact IRS about the company potentially not paying taxes and potentially committing tax fraud. They don't have customers, leaving a bad review won't help. But contacting an organization to investigate them might put them out out of business if they go to prison for "accidentally" not reporting the entirety of their paid ONLY in cash earnings.

Predatory and Unethical Practices My vehicle was towed right…read morein front of me after being parked for less than 10 minutes. When I immediately spoke to the tow truck driver, he told me he would release my car and not tow it if I paid $200 in cash on the spot. I didn't have cash, so the tow proceeded. I was then informed that getting my car out of the impound would require $400, cash only. I was told the wait would be 3-3 1/2 hours because they were busy. In reality, it took approximately 10 hours to retrieve my car. I waited outside in freezing, snowy conditions for over three hours and repeatedly called the office. I was told a driver would arrive around 7 PM, then repeatedly told "15-20 minutes," until about 10 PM. When the vehicle was finally released, I was again required to pay $400 in cash only, and I was not provided with any receipt. The cash-only demands, lack of receipts, misleading delays, and request for money on the spot to avoid towing raise serious concerns. This was an extremely frustrating and unprofessional experience, and I would not recommend this company.

I found this service by doing a Yelp search…read more I was stranded on a Saturday. My call was answered immediately and the dispatcher sent someone to meet me. I had no idea what was wrong with my car. I explained the issue to the tow driver, who arrived in about an hour's time. He didn't offer any solutions or suggestions, but I was still grateful for his professionalism and timeliness. He also allowed me to ride with him to my home - which was supremely valuable. Perhaps the tow company merely tows and doesn't offer suggestions. Turns out that all I needed was a battery.

Despite my warnings, the operator dragged the front fascia of my Saturn Sky on the driveway. Then…read morehis truck leaked hydraulic oil on my driveway.

Prompt, polite service. They were gentle with my car with loading it on the tow bed. It was also…read morepriced at a reasonable rate.

From the owner: Junk cars w/ title Same day pickup…read moreTop dollar paid You tried the rest Now try the BEST