I recently had a great experience working with Rocco Losito at Coda. I am moving from across the…read morecountry and, like many out of towners, was skeptical of the value a broker can provide, but Rocco helped me navigate the deposit and application process for a very competitive apartment. He also accommodated a follow-up viewing so that I could take measurements, which I really appreciated (and he even brought me a tape measure since I forgot mine.) In the short period we worked together, he was responsive at all times and didn't mind me bugging him with small questions. I would be happy to work with Rocco again down the road and will recommend him to friends of mine looking to find a place in Brooklyn.

The best experience I've had with a real estate agency/broker in NYC. I contacted Pat through his…read morecompany instagram and he quickly responded and emailed me with several listings. We were able to schedule a viewing of three different apartments shortly after and my roommates and I found our dream home. Pat let us know when the apartment was going to be viewed again so we could put down a deposit and he held it for us for a month. The lease signing went smoothly even though Pat was unavailable due to a personal issue and had John finish the process with us. The only hitch was a miscommunication about the application fee which we thought was waived, but Pat rectified the issue by only having us pay half the fee.

I've lived in NY for a decade so I've lived through my fair share of horrible apartments and even…read moreworse property managers. True Management is a gem. I lived in Williamsburg for five years and had the pleasure of True Management being our property managers. They were always quick and communicative with service and I appreciated the ability to pay rent online, along with any maintenance requests through their portal. Would live in another True Management property in a heartbeat. If there was a way to filter through which apartments are managed by True, I'd choose those over any other options. They truly give a personal touch to what they do. Thanks Rob and team!

We have been living in a property managed by True Management for ten days. In that time, our…read morewashing machine has broken and almost flooded the apartment, our dishwasher was falling out of the island, our toilet has broken four times, and a section of our electrical grid has ceased to work, leaving us with no internet. Each time we have filed maintenance requests and called about an urgent issue, True Management has been entirely unresponsive, forcing us to call multiple times with limited to no response. This has meant that we have been without many of the essential amenities, like internet and a functioning toilet, that we are paying for as part of our lease. We are very disappointed in the inability of True Management to fulfill its basic responsibilities as a management company. Communication with True Management has been nearly impossible. We have had to call their urgent line multiple times, which is not an urgent line at all but is connected to an external call service with phone operators who are completely unable to help tenants or connect tenants to management. When we were able to speak with people from management, they asked US to communicate with the super to arrange service for the apartment, another task that should be their responsibility that they have failed to perform. Furthermore, inadequate communication prior to the move in meant that they had failed to clean or paint the apartment prior to our agreed upon move in time. Additionally, after we moved in we were informed that there was mold in the apartment that had not been remediated. We were forced to vacate the apartment on the day of our move in, which we were legally paying to reside in. Per our lease, we are entitled to an inspection of the apartment. In light of the many issues we have experienced since moving in ten days ago, we've requested an inspection. However, when we did so management complained about the cost of a mold evaluation and refused to follow up with us about arranging this inspection.

Martin is such a good person. He went above and beyond to help me with my lease and get me settled…read moreinto the apartment. Very friendly and attentive, and always willing to support me with anything I need. Thanks so much!

Can't recommend Martin at Brick & Mortar highly enough. He was representing the Landlord in this…read morecase, but made the process totally smooth for all parties. I came in stressed about negotiating a lease and getting to signing, and he made the whole thing feel manageable. He was responsive every step of the way- quick to answer questions and keep things moving. When it came time to sign, he walked me through everything so I never felt rushed or in the dark. If you're looking at an apartment Martin is listing, you are in good hands.

I have nothing but wonderful things to say about my experience with Native!…read more I used streeteasy to find the apt I wound up getting, and Alicja was super helpful, quick and attentive in helping me lock it down! I had to travel that night, so was sending her lease application info piecemeal via an airplane, and she was very patient and so helpful in making sure everything was all set. She also made time in her busy schedule to let me back in to view/measure the apt a few times after I put my offer in. Alicja was stepping in for Anna, who happened to be out of town while I my application was accepted. I singed part of the lease wtih Alicja, and then when Anna got back- finished up signing and went with anna to meet the landlords. Anna was also AMAZING- such a nice lady, and pleasant experience. She was organized, calming and made sure that all my needs/expectations were met in regards to move-in date and apt status. It was awesome how she knew everyone in the neighborhood and had a real, genuine relationship with the landlords-- which was so comforting because a lot of these places say they know the landlords well and that they are good people, but you could tell that they were genuinely close and have a great relationship! Native overall was awesome! I highly recommend!

Just scored an awesome apartment in Greenpoint while working with Lena R at Native. She was helpful…read moreand kind right from the start, and is great with communication as well. Highly recommend as the apartment search process in NYC can be stressful!!

Some of the previous reviews on here are a little crazy, so I figured I'd write a positive one…read moresince there seems to be a lot of negativity. I think some people have absolutely no clue what real estate in NYC is like. I viewed an apartment with Lesley on the 24th, put down a deposit on the 26th, signed the lease on the 29th and moved in on the 31st. This was the quickest move I've ever experienced in Brooklyn. There were no games like other offices I've dealt with. I found out approval status pretty much immediately which was great. Anyway, I would recommend this office to a friend who was considering moving to Greenpoint.

Lesley and Ula are really helpful, kind, and knowledgeable. My boyfriend and I found an apartment…read morein Williamsburg online that we wanted to view and we contacted Lelsey who was able to show the apartment the same day. We applied, got approved, and signed the lease in a span of about 48 hours. Finding an NYC apartment is always a hectic process and we're thankful we had Lesley to move everything along smoothly!

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

My colleague and I have been looking for an apartment and we came across his site. We saw some…read morepostings on the site, made some inquiries about them, and guess what, we never got a call back. There were claims that his site is inaccurate and that they don't know what those postings are or they aren't up to date. That isn't exactly my problem. We were told that he would get back to us in a few days, and its been a few weeks going on a month and we still haven't heard from him. And this site telling me that the response time is around 20 mins is absurd. Youre 20 mins late 3.5 weeks ago. Website - epitome of laziness and lack of professionalism. If you dont want my money, ill take my business elsewhere.

I'm a director/editor and worked out of PencilWorks for just under a year. It was the perfect space…read morefor my edit workstation, with ample room for two computers and a bunch of hard drives. The shared area has two things that are essential to most workspaces: coffee and printers. The community at PencilWorks is positive and energetic, while respecting each person's work day. Nathan, the community developer at PW, was always quick to respond to any questions or needs that arose. I now work from home, but if I ever need a workspace again, I'll return to PencilWorks.

Avoid this place. In…read morethe 6 month span we spent here, we experienced: - a freezing cold room with no heating (windows were promised to be sealed but they sealed it in May, when the weather was starting to get hot) - frequently broken elevators (the coworking space is on the 6th floor so this was especially inconvenient) - frequently unavailable wifi - leaking roofs (the roof leaked on top of one of our employees) - extremely loud construction noises interrupting critical meetings / conferences - extremely cold A/C in all common areas (our team was constantly shivering) - an overheated room with no AC - frequently out of order bathrooms - weeks of no cleaning (even when regular vacuuming of rooms was guaranteed) ... the list really goes on. Plus the rents are at least $1000 more expensive than other great options in the area. It's a converted pencil factory, so it does have its charm, and we definitely would have been more forgiving if our concerns were dealt with. Not even speedily dealt with -- dealt with in general. Our concerns were constantly ignored. We are so disappointed.

I like these guys. Brokers have a bad rep, and usually rightfully so. But I walked in, met Tom, had…read morea laugh or two, and he instantly pointed me to my dream house across the street. He seems to know everyone in the neighborhood. What else is there to say? Well, it was a little unclear to me where Tom's responsibilities ended and my landlord's started. Communication could have been a little bit better. But those are minor points. And I'm so happy with my place, that I wholly accept the fact that it cost me a one-month fee. Go to them if you're looking for a place in Greenpoint or Williamsburg!

This is a scam. Do not rent an apartment from Katarina or Marek. After we moved in, they tried to…read moremake us pay an extra 1k for the washer and dryer that were already in the unit and were included in the apartment. After moving out over 6 months ago, we still haven't received our security deposit. She claims to have mailed it but refuses to send tracking numbers or zelle/venmo instead. We are out thousands of dollars now because of her and won't get it back until it's resolved in court. Search Katarina and Marek on reddit to read even worse experiences. This city is expensive enough, don't make your life harder by working with them.

Katarina was very helpful for me in finding a new apartment! She was super attentive and…read morecommunicated great with me on my first apartment in new york city. She got me set up with a showing next day and was on time and answered all of my questions. During the application process, she was also super communicative and answered all of my questions - especially for my first apartment I got in NYC. I have recommended her to other friends of mine looking for their first place in the area! Thank you Katarina!