I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

Requested a quote from Gutter Tex and had a few follow-up questions about materials and…read moreinstallation specs -- reasonable things any homeowner should be able to ask. Instead of answering professionally, Keith (VP) responded twice with dismissive, condescending replies, accused me of "micromanaging," and then canceled my proposal without any attempt to resolve the conversation. I never questioned their work quality, but if this is how they handle a customer asking basic questions before signing, I can only imagine how they'd handle an issue after installation. Chose to go elsewhere. Wouldn't recommend if you expect basic professional courtesy.

Just had Alfredo Contreras come by for an inspection. Very professional and knowledgeable…read more Sending a report this afternoon. Highly recommend.

I have had work done by Biltmore Roofing including Alfredo and his crew and was very satisfied with…read morethe results. Alfredo is committed to doing a good job and goes above the norm in customer satisfaction. My experience with him was: no tricks, gimmicks, or confusing talk, but helpful dialogue in explaining the what-ifs in repairing and replacing my roof. Darrell

Great service and friendly people! I highly recommend Nick and his brother for your gutter needs!…read moreOur new gutter was color matched to the house and it looks great!

Excellent service and a more than reasonable pricing for the work we needed done!!…read more Recently had an issue with clogged down spouts and water flowing on the property. We reached out to Grizzly Brother Gutters for an estimate on a cleanout with gutter covers install. We were contacted by Nicholas who was extremely understanding of the situation. He quickly got us an appointment for an inspection and estimation. During the inspection, we found that the existing gutters were installed incorrectly and we had water pooling in some gutters. He was able to get the initial estimate on the stainless steel mesh covers we wanted. But after finding the other issues, he wanted to get us set up with a reliable setup without incurring too much expense. We advised that we were okay with a full replacement and continued with the process. We agreed that upgrading to 6" gutters and 3x4 downspouts was the way to go to address the water flowing issues. They were able to get us setup with a replacement solution in a weeks time. We addressed all the pooling issues and relocated some of the downspouts. The process was extremely painless and they took care of everything needed. **After a couple of weeks we found that a cap had a slow leak above the garage. Everything else has been doing splendidly. We reached out to Nick and he replied to me in a few minutes was able to get someone out to correct this the next day. They even made some additions for us to finish off the look of the gutters. He took really good care of us and we really wanted to show our appreciation for the care they brought to our home.

Everything went perfect from start to finish , from the first time I called until I wrote the check…read more , no problems Rudy Ramirez respond in a timely manner , gets back to you on the phone and gets the job done when he said he'd get it done ....quality workmanship, fast reliable service I would recommend the service to anybody anytime

It starts at the top. . . Rudy Ramirez . . .The people he hires and the work that was done was top…read morenotch. I have done several projects with Rudy over the years, and have come to appreciate so much his care and attention to detail. The gutters look great and are a huge upgrade to what we had. . . Thank you.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Emma did a great job cleaning the solar panels on my house - she was prompt and quick and the…read morepanels look great. Also very affordable vs competitors that quoted me for this service. Will definitely have her back when I need them cleaned again.

Emma was absolutely amazing! From the initial estimate to finishing the project! She was…read moreprofessional, efficient, and respectful of our property. We have a two-story house and she was absolutely amazing at getting the windows clean and cleaning the screens in100 plus degree temps! We will definitely have her back!

Contacted the business and they provided a reasonable quote for a home I had recently purchased…read more Unfortunately the weather did not cooperate on the day they were to originally come, but they sent a text and called to reschedule. Had to wait another week, but I was working w/ my schedule not theirs. They showed up earlier than expected - did a quick and decent job. They fixed one concerning downspout. I hope this review still count$ for the 3 gentlemen who came out, as I was too lazy to sign in to my Google acct. Thanks Gary, Daniel, & Santiago

We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson

I highly recommend Down-n-Out Gutters. They have done several installations, repairs, cleanings,…read moreand gutter guards for us over many years. Their pricing is extremely reasonable and their quality of work is well above par, hence 5 stars. They do not try to nickel and dime you, they are straight forward with the bid and go the extra mile.

Rachel came over to give an estimate in a timely manner and got us on the schedule quickly. Erin…read morearrived as scheduled and did a great job cleaning out the gutters and installing the gutter guards. They look great!