I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

This rating is solely based on the phone service I got inquiring whether or not the Company could…read morehelp me with a project. They have a service fee for showing up whether or not they can fix your issue and as mine seemed complicated I wanted to talk to a technician- not just a receptionist about whether or not they felt confident they'd be able to fix my issue. After going back and forth with her for quite awhile, she FINALLY agreed to have a technician call me by the end of the day. Never heard from anyone. Went with another company who came out to access the situation for free and was able to complete the repair in a couple hours.

We've had several plumbing issues in the past year and have used The Pink Plumber for them. Their…read moreservice has been okay. We did have to rework a. Few small issues but the last time we used them the results were unsatisfactory. The yard is a mess, and materials that should have been replaced were not. We're looking for a new plumber to finish the job!

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

I wanted to update my original review after speaking with the owner…read more I initially called because I believed there was an issue with my HVAC dampers. The technician assured me the dampers were functioning properly and instead recommended repairs. After another HVAC company later diagnosed the dampers as the actual issue, I was frustrated that my original concern had been missed. After posting my review, the owner personally reached out to discuss my experience. He apologized for the misdiagnosis and explained that the replacement parts they use are commercial-grade and higher quality than the lower-cost versions I had found online, which helped me better understand the pricing. While I still wish the original issue had been correctly identified, I appreciated that he took the time to listen to my concerns, explain the charges, and offer a partial refund to make things right. Although my experience with the initial service visit was disappointing, I believe it's important to recognize when a business stands behind its work and makes a genuine effort to resolve a customer's concerns. I appreciate the owner's professionalism and willingness to work with me to reach a fair resolution.

I really didn't want to do this, but my email to them was ignored for several months…read more I am a single woman new homeowner and was charged $602 for a toilet pull and charged $585 to locate the pipes. That's $1183 total, before any work was actually done to resolve the clog (because it would involve going under slab). I found out after getting estimates from 5 other local plumbers that they do not charge for line location; that it's seen as standard and part of the job--you don't cut through slab without making sure where the lines are. I'm not sure if the plumber was aware of this but I wrote an email to explain what I found and asked for a credit. I am following up on the email and will leave this here because currently this reflects my sadness and disappointment at what happened. To be fair--Britt responded quickly to the call, and was very good about following up--and he did a reasonable quote for the slab work/replacement portion. However I just couldn't figure out why he would charge me so much for locating the line if that's something other plumbers are not charging extra for, especially such a high amount. As a new homeowner I didn't know and I was overcome with panic so I just paid it. I will update this review if they refund me.

Atlanta Star Plumbing works with Mike Hampton Restoration company to commit fraud. The plumbing…read morecompany told me it was a plumbing issue and to contact their friend Mike to do restoration on my home. Mind you my carpet was wet in a small area. Hampton Restoration comes out and attempts to file a fraudulent claim with my homeowners insurance for $20,000. Turns out I didn't have a plumbing problem. My carpet was wet because I had a hole in my roof. Atlanta plumbing lied because they were in on the fraud attempt. The fraud didn't work. I got my roof fixed and the carpet is now dry.

Read the negative yelp reviews. We had a bad experience as well. $450 for. 20 minute septic…read moreinspection and a report that didn't help. The owner is very argumentative and my wife felt he talked down to her.

1 Star - Do NOT Hire Seagreves Plumbing!!!…read more These people are crooks. We paid $400, to fix backed-up toilets at one of our restaurant. The problem came right back 3 days later. They refused to come out, then tried to charge more to run a camera. When we asked for the previous camera footage, they claimed they don't keep records -- total lie. On top of that, Michael Seagraves spent time complaining that he should be retired -- like that somehow explains taking $400 for a useless "repair." Not our problem. He was very disrespectful as well. Took our money and disappeared when the job wasn't fixed. Avoid this company.

I, unfortunately, needed a new heating unit for my little manufactured home. They came out fast at…read morea convenient time to check out my old unit. They had a new unit sourced quickly. Nikos was in constant contact. The install was done by professionals who answered all my questions. I highly recommend.

Phenomenal customer service! Mikos responded to my service request on a Wednesday evening (after…read more8p) and fixed my A/C the very next day. He identified and fixed the issues quickly while explaining the impact the damaged parts had on the system. Great quality and great experience!

After calling and talking to about 8 plumbing companies, I decided to give RJ a shot given…read moreBradley's quick and candid chatter over the phone. He came out on time the following day and gave me more than a reasonable quote compared to others. A couple days later, per my availability, he came out and quickly installed a new tankless electric water heater and took the old one with him as a courtesy to me. Highly recommend do to speed of reply, professionalism, and great pricing compared to others!

Very responsive, even late at night. Good clear communication on pricing. Shared information over…read morethe phone of what to look for to help diagnose the problem. Offered to come out immediately. Arrived on time next morning. Again clear on pricing. Very fair pricing. Did a great job resolving the problem. Identified potential future risk to diagnose. Did a great job above and beyond expectation of cleaning up the mess from the problem that he didn't create. Highly recommended for great personal, quality service.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.