These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Steve and Leo did an amazing job installing a living room chandelier and added a breaker and…read morere-wired my husband's tool shed. They were quick to reply back, quote the job and schedule in a timely manner. They are very friendly. Will use them again.

I had a GREAT experience with LOTS. I would highly recommend them. Steven and Leo were on time, we…read morewalked through the multiple jobs, they explained the process and product they would use, gave me fair pricing same day and I felt no pressure at all to proceed. Once I gave the go ahead, they completed the work same day. One of the main reasons for a 5; everything was as I requested, they were respectful of my house, respectful to me and my family, very polite and very professional. Hope you have the same experience.

POOR communication. I DO NOT RECOMMEND. After scheduling an onsite quote, I traveled an hour to the…read morecommercial site. Upon noticing their tardiness, I retrieved their phone number from my confirmation email. However, I discovered that ten minutes prior to my appointment, they informed me that they were unable to inspect another electrician's work because they mistakenly believed the permit was still active, which it is not. Despite having my phone number, they chose not to contact me due to their unprofessionalism. I have had similar onsite quotes from reputable licensed electrical companies, and this was not an issue. We will proceed with another company, as their communication (lack thereof) suggests that they do not need to earn my business. Be cautious of glowing reviews on Nextdoor and Google!

The worst service. The guy John try to jack up my prices after the job was done. With things not in…read morethe contract. Then he also said just pay your bills like black people buy designer bags but can't pay their bills. I told him is not like I can't pay but it's a big difference when you jack up the price to $500 for gas to pick up supplies. He profiled me because I live in a nice area. And told me Rich people don't buy nice things. I am totally confused because having nice things don't mean your poor. Then he goes on to say you people. Make America Great Again. He told me i grew up poor because I am black.

Steve's Handy is an excellent local handyman, the other 5-star reviews are to be believed! We've…read morehad him over for multiple plumbing fixes that are still holding strong since 2 months ago, and he helped us today with our water heater. Steve is highly knowledgeable and communicative, and is always happy to answer questions and share his expertise. His prices are fair and thoroughly itemized in his invoices. We will definitely call on Steve's handy the next time we need some help!

Can't say enough good things about this young man he's a definitely a professional and will bend…read moreover backwards to ensure that any insulation is done correctly. It's priced appropriately for the work that is been done. You cannot go wrong with Steve the handy man service.

They sent out Josh and he did a fantastic job; he was polite, non-intrusive and everything was…read morefixed in a couple of hour. While the work wasn't exactly cheap, is your electrical work something you really want to skimp on? Would you hire a discount cardiologist? I'll just pay the extra and not burn to death in a house fire. Definitely my new go-to for electrical work.

Absolutely terrible! We spent thousands of dollars to have this company redo our electrical box and…read moreit doesn't work. There is zero power and our tenant is without any lights or power in the home. The smug bitch that answers the phone is rude and condescending as hell with zero customer service skills. They told me they can send someone out on WEDNESDAY. It's FRIDAY!! How is a tenant supposed to live in a home with ZERO power!!! And then this woman LIED and tried to accuse us of canceling a prior appt which was never true and completely irrelevant to the fact that the work they've done is insufficient. I'm absolutely disgusted with this trash ass company and will be contacting my bank to reverse the charges for incomplete and faulty work. DO NOT HIRE THIS COMPANY!!! They don't stand by their work. They don't care about customers and they are disgusting ass individuals.

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

Good Customer Service via direct rep concept is hit & miss. Service should be much better for the…read morehuge fees charged for all services.

Have done multiple jobs for us. Good price for installing a generator, but really expensive for…read moreother electrical work. Griffin in particular seems to do a great job. Lots of confusion with whoever takes calls and sets appointments, but all service call people have been professional.

Tech did a great job on fixing my furnace issue…read more My issue is more business practices in that they claim on their website warranty for all work but when tech came out he said he could fix what was broke or also fix that was broke and things they think might break in the future (at 4 times the cost) and only if I did the "fix everything that might break" do I get the warranty. Could tell the tech wasn't real happy about having to offer the second one but did since he had to. The fact they said they would stand by their work was one reason I went with them but now they won't since I only wanted fixed what was broke. Likely won't use again.