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Saigon Spa

4.8 (948 reviews)
Open 10:00 am - 8:00 pm

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Response time

3 days

Response rate

25%

Services - Saigon Spa

Massage

Aromatherapy massage

Deep tissue massage

3 More Services

Hot stone massage

Swedish massage

Therapeutic massage

Saigon Spa Photos

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Recommended Reviews - Saigon Spa

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Reviews With Photos

Menu and oils
Ashley V.

My partner and I decided to give this place a try. I scheduled a Saigon signature and my partner had a deep tissue. The massage room was very clean and the massage was relaxing. I appreciated that the massage therapist checked in about the pressure because sometimes it was harder than I expected. The stretching was a little unexpected though and I wish I would've been warned. The length of massage time and the value are hard to beat.

Front desk
Momo N.

We booked the Couples Saigon Signature with hot stone, and from the moment we walked in, it felt calm, clean, and quietly luxe. The front desk area is cute without trying too hard -- soft lighting, essential oils lined up, little Valentine touches, and that glowing Saigon Spa sign moment. Intimate but not cramped. The Massage John worked on me and Rachel worked on bestie. We don't get massages often so we both have pretty sensitive bodies. They both worked on us at different pace. I did tell the masseuse to focus more on my back whereas bestie didn't have a focus spot so her massage was evened out. This was very deep tissue. Some parts were painfully good? Iykyk. I felt like they were very intentional with getting out our knots. I liked John specifically because I had good stretches and back cracks needed that. The hot stones with oil were my favoriteeee ugh. would do it again just for the hot stones. Since we were both sensitive, I would say this massage is not for the weak... was definitely gritting my teeth for some parts. ALSO we kept our underwear on. We both felt more comfortable like that and I'm glad it was socially accepting to the masseuses. Would absolutely come back.

Sangeeta P.

I received a gift certificate for a 90-minute massage and chose a deep tissue massage, which costs $160--pretty standard these days. I held onto the certificate for almost a year before finally booking an appointment. Their website is clean and easy to navigate, and I liked that they offer daily promotions (e.g., free hot oil on weekdays etc.). My appointment was at 1 PM. The location is easy to find, with plenty of parking for the businesses in the strip and additional street parking. The spa itself is quiet, welcoming, and inviting. They have a little rack to leave your shoes and wear slip ones provided by them or to go barefoot. Check-in was quick, and I was escorted to a clean room with a heated blanket on the bed--a nice touch on a cold, rainy day. My massage therapist, Sarah, was fantastic! She asked which areas to focus on, identified sore spots, and applied strong, effective pressure. She regularly checked if the pressure was right and adjusted as needed. I also appreciated that communication was easy. After the massage, checkout was smooth. There was no pressure to tip, though they provided a tipping guide (slightly higher than standard, but fair for the quality of service). Their technology impressed me--they use a QR code for tipping, which links to a page where you select your therapist and pay via Venmo. It's a seamless process and eliminates the awkwardness of tipping in person. Overall, it was a high-end, comfortable experience. I would definitely return and I highly recommend Sarah!

Inside
Jaybee D.

I came in for a 4 PM massage appointment that I had booked hours earlier without any issue. I wanted to do something relaxing and self-care for my birthday. The spa allows you to choose a female or male masseuse per preference, which I enjoyed as well. There was a lot of parking available for the spa as well. The check in process was really simple and they were able to see me almost immediately. Once I had checked in, they had me change into slippers prior to going to my room. The spa also has relaxing music playing in throughout the facility to really set the mood. The receptionist walked me to my room which was extremely relaxing. The lights were dim and the room smelt excellent. I booked the Saigon Signature 60 minutes and added stress relief essential oils. I undressed and got under the blanket and my masseuse was there briefly. I had an excellent experience during my massage. She incorporated the essential oils with hot stones and Swedish massage. It was so relaxing and I fell asleep several times. The music and ambience was great for relieving stress. After the massage, I feel very refreshed. I would definitely come back for another massage!

Daniel F.

I've been here several times and they never disappoint. Set up an appointment on Friday and saw Rachel who seems to be a favorite here and she was just amazing. I don't get massages often, but I'm really comfortable with coming here to Saigon spa. Very friendly and welcoming team and the experience is always great. The reason I didn't give 5 stars is because after the passage the hot towel used to wipe me down was really hot , but other than that great place that you must try.

Spa
Dee R.

I had a very relaxing and soothing massage with Rose. I chose the deep tissue massage because of the tightness on my shoulders, I felt instant relief. The spa is very clean and spacious.

Saigon Signature Massage
Pauline N.

I took my mom here in November for her birthday and she had a great time! I want to say, my mom enjoyed her time here. She has never experienced a massage before, and I figured she deserved a special treat. I did run into a few issues, which did not make me feel the best. Issue 1: Presentation This one is a bit more minuscule, because I did not mind too much at first. But thinking about it again makes me realize how disrespected I felt at Saigon Spa. When I first walked into Saigon Spa, it seems that my mom and I walked into the team mid-IT phone call. There were three staff behind the counter, huddling around the phone. It seemed like Saigon Spa was replacing their internet router, as there were boxes left open on the lobby's sofa. It wasn't a horrendous sight, but it definitely wasn't professional either. I made an appointment with Saigon Spa on the phone that morning, so it wasn't like we arrived unannounced. After my mom and I stepped in, none of the staff cared to tidy the boxes and offer us a space to sit in the lobby. So we instead sat on the bench in front of the doorway. When I think of a spa, I envision a sense of luxury and excellence customer service. Instead, I feel a bit neglected. Issue 2: Saigon Signature Massage I bought my mom the "Saigon Signature Massage," which is described as, "Our specialty massage and most recommended service. Combine with therapies of Swedish massage and Hot Stone," per their online webpage. As I was checking my mom in, there was a section asking if I wanted to add any inclusions for a small charge. I thought the Saigon Signature Massage already came with hot stones, but it was still on the optional inclusions list. I asked the receptionist to double check if the Saigon Signature Massage already has hot stones included. The receptionist assured me it did, so I did not make any selections on the optional inclusions list. On the ride home, I asked my mom about her massage experience. She described how talented her masseuse was, and how she felt so good. I was happy to hear that. I asked her how she did with the hot stones, but she informed me there were no hot stones. I was instantly confused. From what I read, and from what I was told, the Saigon Signature Massage should have hot stones. Where does the miscommunication lie?

Gratuity guide is a bit excessive imo- write percentages

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2 years ago

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Sally L.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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Sally L.

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2 years ago

Traveled around the world for 55 years and this has been the best massage ever. Ana is one of a kind technique. Must try!!

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Sally L.

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1 year ago

Came in with the girlfriend for a couples massage and it was very nice and relaxing! Nicky and Rose were amazing and very nice!

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Sally L.

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2 years ago

Went in for the Saigon signature massage. It was extremely relaxing and I feel much lighter after the massage

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2 years ago

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3 years ago

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Sally L.

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2 years ago

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2 years ago

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2 years ago

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Sally L.

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1 year ago

Really relaxing massage, my body feels more relaxed after the Saigon Massage with hot stones. 10/10

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Sally L.

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2 years ago

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Sally L.

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2 years ago

I was there for a massage+ scrub and it was a lovely experience! Wonderful service and very relaxing atmosphere.

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Sally L.

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2 years ago

Very good couples massage! I would come again :) very nice and friendly! I would recommend you come.

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1 year ago

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Sally L.

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2 years ago

Pretty great experience with Rachel today, very clean environment and highly recommend!

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Sally L.

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1 year ago

Fantastic massage by Sara. She worked out soo many issues from my back. We did a couples hot stone and it was great. Recommended!

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Sally L.

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2 years ago

Always my go to masseuse is Emma whenever I come to saigon spa. She did for me on first appointment, and many after. Highly recommend her!

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Sally L.

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1 year ago

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2 years ago

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Sally L.

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2 years ago

Best massage I've had! I almost cried it was so good. Jane was the perfect amount of pressure.

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Sally L.

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1 year ago

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2 years ago

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4 years ago

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Sally L.

Thanks so much for the review

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2 years ago

Great service and felt relaxed after. The staff were friendly and helpful. Would come back again

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2 years ago

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2 years ago

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1 year ago

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1 year ago

Emma is very thorough and good. One of the best experiences! Clean facility as well. Pricing is good.

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Sally L.

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1 year ago

Great couples massage experience! The service was really nice. Staff is helpful and caring

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Sally L.

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2 years ago

Got the 90 minute massage. Massage was good and had good and strong pressure. It was very relaxing and I felt great afterwards.

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2 years ago

This place is clean and extremely relaxing. If you have kids come here. Pricing is good.

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2 years ago

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1 year ago

Had a very good deep tissue massage! Fully recommend this place. The best in the area.

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6 years ago

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Sally L.

Hi thanks you so much for the review . Hope to see u soon

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1 year ago

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Page 13 of 24

Saigon Spa Reviews in Other Languages

Ask the Community - Saigon Spa

Do you accept health insurance like, Medi- Cal if authorized by a Doctor?

Sorry we don’t accept insurance

Natalie violated your policy. Sally knows the detail. Can I trouble you to give me an answer? Thank you!

Sorry I checked our system your husband not come my business . You give us two his cell phone number but not in our system .

What is the store policy on client and masseuse? Can a masseuse contact her client privately? Can a client go to her house or can she go to the client house after the initial service? Your answer is much appreciated. Thank you!

Our store policy prioritizes the safety, privacy, and professional conduct of our masseuses and clients. As a standard practice, we do not encourage or endorse private contact between masseuses and clients outside of the establishment. It's… Read more

Did Katie ever come back?

She not back . But we have a lot new therapist good like Kate

Are there showers onsite for use?

Yes there are showers on site, not sure if they can be used by customers.

View All 8 Questions

Review Highlights - Saigon Spa

Sara is great at a relaxing massage, whereas Rachel is great if you want to target any specific aches/ pains.

Mentioned in 134 reviews

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4.0 mi
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I've been going to Lucky Foot Relaxation Massage for quite some time now, and I can honestly say…read moreevery therapist I've worked with has been experienced, knowledgeable, professional, and very well trained. What I appreciate most is that they take the time to understand my specific focus areas and adjust the massage based on what my body needs that day. They really listen and tailor the session to what works best for me, whether it's deep tissue focus, recovery, or overall relaxation. And then they always take time to make me feel comfortable. Another thing that stands out is their flexibility and customer service. Many times I've reached out last minute because I happened to be nearby or wanted to book same day, and they've often been able to accommodate me with therapists ready to go. Consistently professional, clean, reliable, and high quality service. Highly recommend.

I had a very uncomfortable experience here and would not return…read more First, the tipping process felt extremely pressured and inappropriate. I had already planned to leave a tip, but when it wasn't what they considered their "minimum," I was questioned about it and even laughed at. That alone was unprofessional, but it didn't stop there. The front desk staff then pulled out a tip sign that was hidden behind another sign--something that should have been clearly visible from the start if it's truly their policy. On top of that, I was charged more on my card than what I was told. Fifteen percent does not equal twenty percent, and that kind of discrepancy is unacceptable. To make matters worse, the towels used during the service had a noticeable mildew smell, especially the one placed on my face, which completely took away from what should have been a relaxing experience. Overall, between the lack of transparency, pressure around tipping, being overcharged, and poor hygiene standards, this was not a professional or comfortable environment. I would not recommend this place.

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Corridor
Corridor
Waiting area
Waiting area
Foot massage area

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Foot massage area
XYC Massage

XYC Massage

4.2
(18 reviews)
3.6 mi

Had my first massage here at 2pm yesterday. One of the best most relaxing massages I've ever had…read more Not sure of my massage therapist but she was amazing! Highly recommend I'll def Be back soon!

I have visited XYC Massage twice. My first experience was decent, but my second experience made me…read morepretty upset. 1st experience from a couple of weeks ago: 3.5 stars. I called ahead to make an appointment for a 60 minute massage, but when I arrived, the only person available to do my massage was the receptionist. Kim did a good job on the massage (excellent pressure and very relaxing), but she had to run out a couple of times to address her front desk duties. I was happy with the massage, so I tipped 20%, which came out to be less than $20 (this is worth mentioning for what happens at my next appointment), then was on my way. I should also mention that on my way out, a man next to me at the counter who seemed to be a staff member but very well could have been a customer was clearly staring at me but not talking to me--creepy! 2nd experience (today): 1 star. I made an appointment for a 60 minute deep tissue massage. I arrived a bit early. No one was at the front desk, so I waited until 5 minutes before my appointment time to ring the bell. A different receptionist help me get set up and into my room. My therapist, Amanda, started my massage 10 minutes late, but to her credit, she made up the time so that I got my full 60 minutes. Although the pressure was fine (I needed the strong pressure for my knots and sore muscles), she was a bit rough and sloppy with the massage. For example, she would grab my skin so that it felt like I was being pinched (I discovered a bruise from this when I got home), and she yanked my underwear around a lot (she could have done this with more care). As a result, I only wanted to tip the minimum 15%, but after she counted how much I gave her in front of me(!!), she pulled out a sign that the business requires a minimum of a $20 tip for 60-minute massage because she couldn't express herself in English and got her coworker to explain that tipping at a massage parlor is different than tipping at a restaurant as the therapists work very hard. There are so many things wrong with this. My initial complaint is that they should be more transparent with their pricing by posting this sign up with their prices, but guess what? That's illegal, which is why they showed me a sign after the fact. Also, asking for a tip makes it not a tip. Finally, I would sure love to hear what restaurant servers have to say about her response because I guess servers don't work as hard as massage therapists? In all seriousness, if businesses need to provide a better wage for their workers, increase the massage price; tips need to be earned! Tips were traditionally meant To Insure Proper Service, but I definitely did not receive proper service. Try at your own risk, but the quality of your massage is hit or miss and I wouldn't want to support the business practices and customer service that I experienced.

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Prices: Card surcharges (which are more than 5%!?!) are passed on to you (the customer)
Prices: Card surcharges (which are more than 5%!?!) are passed on to you (the customer)
Woke up to bruising on my arm from the pressure and upper back still tense.
Woke up to bruising on my arm from the pressure and upper back still tense.
Bruise is even darker

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Bruise is even darker

Saigon Spa - massage - Updated July 2026

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