The guy who arrived to tow us was the nicest man ever, helped us out after breaking down on the Pali, offered fast service for a reasonable rate, and was incredibly kind and personable. Arrived very quickly to tow the car and drove us and our sedan to Punahou Auto Service. read more

The owner/driver of this company is a great man, and he me find a shop that could help me immediately this morning when the dealership that I planned to take it to said that they couldn't help me or look at my truck for at least six weeks. He recommended a to me that started working on my truck immediately and found the the problem immediately, which was simple , and the shop tried to not even charge me any money. Very honest, fair, and helpful. I will be calling him directly if I ever need a tow truck again. read more

My car had broken down a couple days ago, this uncle was helping jump my car and had mentioned Saigon towing company since we were unable to get it started. I spoke with Young, and he was there in just minutes! He was so kind and very helpful. I was in such distress and he had me laughing and quickly out of my sadness. I absolutely recommend this company! Very honest and affordable! -Kalani read more

Saigon Towing - Towing Near Me - Honolulu, Hawaii

He is awesome! Always pleasant! Very professional and towed my truck three times... telling me he appreciated my business but not when I spending money on towing my truck. Hehehe read more

Heaven sent! I had just been in an accident and was still standing on the sidewalk in shock, trying to figure out what to do and waiting for my husband. Out of nowhere, this man pulls up in a red tow truck and kindly asks if I need help. It was Saigon Towing -- and truly, he couldn't have shown up at a better time. He knew exactly what to do, where to go, and even recommended towing straight to the Mercedes-Benz repair shop, where he already knew the staff. He loaded my car up in minutes, got it there safely, and made the entire experience way less stressful than it could've been. Super fast, reliable, and SO affordable -- especially compared to what I used to pay back when I lived in Seattle (easily 3x the price!). I'm so grateful he showed up when he did. Highly recommend! read more

Saigon Towing - Saigon Towing Truck - Towing Near Me - Honolulu, Hawaii

Call Young for a tow! I was stranded with a smoking car in downtown at 530pm during traffic. Found Young on Yelp. He gave me a cheap estimate over the phone and picked me up within 30 min. I thought it would be best to tow my car home with me because I didn't know any car shops still open. He said he knew a shop that could take my car now. Within the hour my car was checked in to an auto shop and I was home safe. I will always call Young for any towing needs. read more

Call for help in the morning. Immediate said no and hang up on me. Very rude! Being in the industry as a shop owner too. Never been disrespectful from someone else. Bad decision to ask them for help or service. read more

Very responsive and works quickly. I also like the fact that he remembered who I was and that he had helped me a couple times before.

I gave 5 stars to Saigon towing who went the extra mile in towing my SUV from a basement parking area. Young (owner) went out of his way to do a pre-inspection of area so he could get an idea of height, etc. so his tow truck could fit. He had to use his phone to video instructions on how to override the frozen gear & get to neutral so both of us could push the SUV close to his truck to hook up. I appreciated his willingness to figure out how to do all that while another towing co. I called b4 could not, so just left after trying & not being successfu. Again, much Mahalos to Saigon Towing Co. I will definitely refer this company to all my friend. read more

I don't know where to begin with all the positive things I have to say about Dung Nyugen of Saigon Towing. I will start with saying he's a genuine and humble man. Very hard to find nowdays. In the short time we had together, our conversation while towing my father in law's vehicle was priceless. He's a family man with a good heart. As for towing, where others declined to help once I mentioned parking garage, Dung without hesitation, said yes he could help. We scheduled a time and he showed up promptly. We pushed the vehicle 3 floors and he hooked up at the exit gate in a few minutes. Pulled the vehicle out of traffic and harms way, re-secured it, and got it to my father in law's home in no time. I'll definitely be calling Saigon Towing if ever in need. Friendly service and great price. I highly recommend them without reservation to anyone in need of help. Dung is the BEST!!! read more

Excellent customer service. How the towing procedure was handled when the car was taken was taken to Bubba's A1 Auto Repair. The tow truck driver was respectful and courteous. read more

Great friendly service, and on time of quote. Very fast. And professional. Help me out a couple of times. When my car broke down

Young, the owner operator of Saigon Towing, is Oahu's finest tow truck service. He's responsive, professional, friendly and drives a gorgeous, state of the art Ferrari-red tow truck while beating AAA and others in price by 30-50%. Family owned with pride and honesty, he rescued me today and has done so several times over the past decade! I put his 24/7 phone number in my cel under CHEAP TOW: 808 255-6543 Kudos to a rare gentleman. read more

Dũng, he is very professional quick response when I call, he is friendly fun, on time, towing truck new tech, clean organized, price very affordable! I am higher recommend Saigon Towing if you need ! read more

Best pricing out there. Paid half of what others were quoting .. and tow took 2 hours due road closures and a parade. Great, quick service. 100% recommend!!!! read more

Patient, understanding, generous people work here. Helped us out of a parking garage and to start our car, didn't even need to tow! very kind experience. read more

On time if not early. Quick service. Would definitely use again and recommend. The best price also. Glad it was recommended to us.

Fast and reasonably priced tow company if you're in a pinch. My truck broke down and I needed a two and found Saigon tow. Easy and affordable. read more

Quick service in towing the car, and the cost is affordable. The car was in the garage and the guy was able to push the car out. He then secured the front tires to the tow truck and we paid him in cash. read more

Arrived promptly at arranged time. Great service. Had me follow him to destination. Sunday service so was surprised that the pricing was reasonable. Asked for his business card. Would definitely use him again and recommend to friends. read more

I've had my car towed maybe twice in my life. Once on purpose (after my stolen car was recovered) and once due to being parked in a lot after-hours. Today, I experienced my third tow. In an effort to get my mom's car to the shop, my father and I headed off for what was supposed to be a pretty chill 1 mile drive. The car, however, had other plans when reaching the end of the street on our way to the main road. The car shut off and driving without power steering was much harder than I remember. After pushing the car into a street parking stall to the point I wanted to throw up, I called about 3 other "nearby" tow shops before calling Saigon. A man answered and I filled him in on the details of our location and where we wanted it towed. Then I asked for time he'd have someone available (45 minutes) and how much it'd cost ($65). About 50 minutes later, he arrived generally on time. He was super chill. Was going to hook up the car and told us to meet him at the shop. Turns out, the shop he thought we were going to was not the actual shop we were headed to. So about a couple blocks down I saw him take a wrong turn and I basically pulled some epic car chasing scene while making a phone call back to what I thought was his office (but was direct to cell). He was able to turn the truck around and head to the right shop. While I do think we may have overpaid, I'm also not sure if the cost was just the minimum tow rate. Regardless, we paid $65 for the mile. Cash only. Other than the wrong turn, I thought he had good communication and decent timing. Better than one of the other tow companies I used that kept me out, waiting in the dark, alone for 2x longer than they quoted. I dig it. Recommended. read more

Another place whose name I won't mention (but the first letter is O and the second one s) wanted to charge me $200 to tow a Ford Flex 5.6 miles to a shop. The guy from Saigon answered himself, had me text my address, and replied 5 mins later saying it would be $95. And he came when he said he would and was real friendly. read more

They really have good pricing!!! Their English is a little broken but the price and service is good!!!

I have now used Saigon Towing twice and both times zero complaints from me! This last time Yong told me that I didn't even need to be at the place where my disabled car was at, he would pick it up himself and meet me at the dealer where I needed to get it repaired. He was early for pick up and delivery and saved me a ton of time and money in the process. Unlike most towing professionals, Yong is very approachable, pleasant, well dressed - you don't feel intimidated, greasy, or in need of air fresheners when working with him. Tip: Be patient, English is NOT Yong's first language, politeness is. At least you don't have to be fluent in pidgin to communicate effectively. The key and this is critical, after making the initial call to confirm the tow, to follow up with a TEXT message with the make, model, color and license plate of your car, as well as the specific address and time for the pick up and delivery. When using text messaging, Yong is VERY responsive and follows up well. I was getting heads up on early arrival time, ETA for delivery, when he actually arrived - all in real time via text messaging. I was so impressed that I gave him a nice tip and so should you IF you receive excellent service, especially considering the lower rates he charges than most. read more

absolutely incredible towing service clean efficient tow truck friendly driver cheap price! read more

These folks are great, and the second time I've needed their services. I'm very impressed by their work ethic, speedy and friendly service.

Used them today. Called them earlier this morn to tow my car in Kalihi @ 10:30 am. When I reached Kalihi @ 10:15 am I called them that I was there. 10:43 am & 11:12 am I called because the tow truck still was MIA. Owner said tow truck was coming. 11:17 am called again cause still MIA but now no answer & went to voice mail. I was in the process of using another tow company when tow truck finally showed up at 11:20 am. I was referred to this tow company by my car insurance agency. Afterwards, I made a complaint to my insurance company as this was unacceptable customer service. I didn't even receive a courtesy apology from the owner so he deserves this morbid review. I gave this a 1 star review because his tow truck finally showed up after 4 phone calls & a 1 hr delay even with advance notice. Price is cheap but again when you pay cheap you get cheap. read more

Had to get a tow yesterday and my mechanic recommended Saigon Towing. Called a few places and they said they could be there in 1-3 hours. When I asked the price Saigon was the best and he came through in less than 30 minutes. Family company, his son has a Towing company as well. Would recommend Saigon Towing. read more

Saigon Towing - Towing Near Me - Honolulu, Hawaii

They were Busy at the moment, so they gave us the number to another guy.. who showed up within 15 minutes of talking to him.. got our keys out for $50, super fair and Fast! Such a relief, Thank you! read more

Fully recommend, had to get my totaled vehicle towed and Saigon Towing was extremely helpful in getting my car into a fitted apartment parking stall. Very reasonable price that I appreciate. Will definitely call and recommend for any future towing needs. read more

I was referred here by the repair shop i currently go to. I called yesterday and gave the man my information. He however was booked for the day but i did however call late in the day so i didn't mind. He gave me a really good quote and told me to call the following morning to schedule a towing. This being the following day, i called in the morning just as instructed. Might i add, they answered right away every time on the first one or two rings. He said he'll pick it up the next hour. When he arrived, he called me and i came outside with money and my key as he's towing it to my mechanic. I was happy to see what a honest man this was. He gave me change and was very polite and respectful. As well as very reasonable quotes. Thank you very much. For all my future towing needs, i will be back. read more

My car broke down and this was at like 10 AM. Called and they said they will call back with out getting my number. I has to keep calling back every 15 minutes. They charged me $80 to travel 3 miles and then they break my bumper. read more

I called them to have my car towed. The guy who answered gave me a 45 minute wait time. The tow truck driver arrived about 30 mins later. They were pretty fast for a Friday night. I totally recommend this business. read more

My car would not start after a jump. I had to find a mechanic and towing company. Mobotech mechanic shop recommended these guys. I am grateful they did. Tow trucks have a bad reputation, but these guys were super helpful, efficient , and cost effective! Give them a hollar! and if you need mechanic Mobotech 1,000 percent should be your go to guys, read more

By far one of the best towing companies out there. Reasonably priced. Owner and son business. Both are very nice and hardworking. Highly recommemded for towing service. read more

Saigon Towing came quickly and was super helpful troubleshooting my car's problems and getting me down to a garage. The price for their services was good. They made a difficult day easier. Next time I need roadside assistance, I'll call them again. read more

My cars clutch went out and I just needed a tow from my house to a place 3 mins from my house. And they are not too far my house either. They're like 10 minutes from my house tops. For 1 they were gonna charge me $140 and I thought that was slightly unreasonable, compared to what other people have been charged. They had also told me that they would be at my house in a 45 minute time frame. So I got a call saying they were there shortly after I had called, but I wasn't home yet. Then I call again letting them know I would be there in a few and then they tell me that no one was there. And that they had someone heading down but he said he was just gonna turn around. He said he didn't want to come anymore because I must've been confused.... I'm a 19 year old kid that just needed some damn help. read more

I hate calling towing companies.. especially since one was in the news this week for doing sketchy things... my mom didn't have roadside assistance so I had no choice. Auto shop recommended and I was hesitant tbh... BUT the price was better than any other I've ever gotten, and Yong arrived so quick. In addition, he was SO helpful making sure my mom got EVERYTHING out of the car. I hope I never have to, but If I do I would definitely call them again. Super nice, non intimidating , and patient service. Loved it, and made the whole situation less drama. read more

Fast and reliable , for BMW not as reasonable as reviews by truck owners. Nevertheless, reliable and punctual . I would call him again !

Saigon was recommended by my auto shop, K&Y Auto (who is also VERY VERY awesome!) and he responded right away, was super professional and polite. He came exactly when he said he would and did a great job. Hopefully, I won't need towing services again, but if I do, Saigon will be the first that I call. read more