So disappointed in this place I used to love bringing my…read morekids here to paint But the last experience has been HORRIBLE from start to finish. Customer service has really gone downhill. It all started when I made an appointment online at 11am when we got here nobody was here or answering the phone finally after over 1.5 hours I called and got ahold of someone who was extremely rude. And told me they don't open until 12.... I'm sorry your system made the appointment for 11? I spoke with the owner who is such a sweet person but it's sad that the people she has working at the studio are really taking the fun out of it and treating customers poorly. I wasn't going to make a post and just let the first situation go but after coming to pick up my children's pieces today and again dealing with rude customer service I feel like I need to warn people. Over $100 for crappy service isn't okay. Super unfortunate. Oh yes I forgot they waived one $8 painting fee When I went to pick up I walked in and nobody was there until I walked towards the back and was great as of I was a burden. I was the one having to deal with being treated that was as a paying customer. I am allowed to voice my concerns. Again I wasn't even going to post anything but people spend a lot of money at the studio and deserve to know

I really wanted to like this place because I didn't want to drive all the way to Redlands to paint…read morebut it's unfortunately not gonna happen. We waited 20 minutes for two coffees and two Oreo balls, just for one of the coffees to be the wrong kind. The painting is also insanely priced and was 24$ for a small chicken, they also charge you a 12$ painting fee, and 10$ if you're not even making anything and just sitting with your family or friends.

My first time here and was greeted by friendly staff. I bought an oil set which was fairly well…read morepriced and received a student discount. I spoke to the older gentleman and asked how long the store has been up and running he said about 30 years. Come shop and support a local art store!

If youre an artist and want real supplies that craft stores don't have come here. If they don't…read morehave something they'll order it in for you. Super nice people, I'm happy I discovered it in my town.

Brit has such fun classes and shares her talent in ways that every guest feels like an artist. I…read morehave been so impressed by her skills. I have also purchased kits to do with my kiddos at home, and everything was ready to use and pre-drawn so the kids could enjoy painting the pictures. I highly recommend Brit THE Artist!

From the owner: I travel to you to bring a fun and friendly experience for you and your friends/family as we learn…read morehow to paint step by step! Ask me about a pre-drawn paint kit to paint at home

The service, the selection, the owner. Excellent customer service…read more They offer classes and also have free sew days. The staff is friendly and knowledgeable. I have been to the shop multiple times and have always had a good time in the shop.

I reserved all 5 spots in a kids beginner-level sewing class for my daughter and her girl scout…read morefriends. The website stated that they would make 4 scrunchies during the hour and a half class, that all fabric was included. When we got there, I found out the owner (Vicky) had decided to intentionally double book the class, without telling anyone, including the instructor (who was a 13 year old girl named Audrey). So now there were 10 kids, most of whom have never sewn before. They had one cutting station set up (girls weren't allowed to cut by themselves) and 4 machines, but Vicky said one of the machines wasn't very good and she wouldn't recommend buying it. After an hour, zero scrunchies were done. I made a comment that I didn't see how the girls were going to complete 4 scrunchies in the next half hour at the rate they were going. The owner tried to tell me that it was "up to 4 per person" but that's not what the website says (*see screenshot). At that point though, she became more involved and started actually helping the students. Up to that point, Audrey, who was FABULOUS by the way, was doing all instruction but can only help so many girls at once. After 2 hours, most of the girls have completed ONE scrunchii each.I told Vicky what is going on in this class is NOT okay. She looked surprised and asked what the issue was. I told her: too many students, not enough help, not enough machines, etc. The responses I got: "Well, we have 4; you could have brought your own". Again, no supply list given. This was a beginner class, and my girls don't own their own machines.... "It depends on each person. Some people take longer. Like that girl (as she points to one child); she has had issues and needed to take out stitches twice"... "most of the people who come in already know the basics." So... Where are my girls supposed to learn the basics if not in abeginner class? "Audrey is the instructor. I'm trying to run a business here." ... Ok, so if Audrey is the instructor, then who opened up the class to be double booked?? You, or Audrey?? *at this point Vicky ignored me for about 20 seconds and then said "I opened up the class to more students."... "You're getting a really cheap price for this class. Most places charge you for the material etc." I agreed and told her it WAS a great price, and that's why I booked it for my scouts. But her deciding to run an inexpensive class doesn't mean that my girls aren't entitled to the lesson we paid for. She's the business owner. She sets the prices. And, as customers, we shouldn't lose out because of her poor planning. She finished by saying "I could always charge you more if you want." Audrey kept apologizing as she rushed between students & m ade multiple comments about "If I had known, I would have brought more material" and "I was so surprised when I saw how many girls were here." ... Vicky then tried to say "I told you I opened it to more students. Don't you remember??" And Audrey (being a 13 year old, very obviously trying to cover for her boss) goes "ummm... Oh yeah... I guess I forgot." No she didn't. She was blindsided. Vicky then talked quietly to Audrey for a few minutes... Asked her if 4 scrunchies was too much for one class. Audrey told her no, it's fine if he class was small. Then she asked if she is unable to teach large classes. Again, Audrey told her the number was fine, if she had known ahead of time and had the necessary supplies. Vicky finished up their conversation I saying something along the lines of, "well next time we just won't allow anyone into the beginner class unless they already know how to sew." What??? Does that make any sense to anyone else?? Never once did Vicky take responsibility for messing this up. I didn't get an apology or even a suggestion to minimize the chaos next time. I was met with an attitude when I questioned things and told that the girls could come back another day, buy more material, and pay an additional $5 to sew more. Vicky just said "there's nothing I can do about this." After THREE hours, most of the girls had finished TWO scrunchies each, and we finally left. They were frustrated. I was angry and felt the owner was inept. But, even after ALL of that, I was going to let it go and just chalk it up as a learning experience.... But then we got in the car. The first thing 2 of my girls told me was that Vicky talked to them quietly as they were buying additional material to take home. She asked them "So you know how to do social media and all that stuff?" When they said yes, Vicky told them to log onto a Yelp as soon as they leave make sure to leave her a high star review! Wtf??? That is next level inappropriate, especially for a fledgling business owner. We will NOT be returning. P.S. - I wish it were possible to leave a zero star for shabby rose/ Vicky, and a 5 star for Audrey. She was great, very professional and patient, and my girls would love to work with her again in the future, but through a different venue.

I would not recommend their summer program. I enrolled my high functioning 10 year old son with…read moreautism in their summer art program and they called me frantically to pick him up early on his second day. They said a parent is threatening to sue them because my son allegedly trapped their child under a chair. The owner never found any video footage of this supposed incident, and my son does not have a history of this type of behavior. I didn't want to push for my son to stay in this summer program though if there is such a lack of adult supervision that they would even be unsure of the children's whereabouts during the hours in their care. The children are in a small space throughout the day during the summer program, and if there is no adult witness that can say with surety that an event did or did not occur, they are not actively supervising these children effectively

We went in around 2:30 pm and it was empty, which I enjoyed because it was relaxing and quiet. No…read morescreaming kids, but there were children and their parents there earlier that just left. The workers were very kind and helpful. You pay for whichever craft you want to paint and can use their brushes and paints as long as you want. They provide aprons and dryers as well. I paid $25 flat for this and am happy with it. It's decent price compared to other places I've seen. Would go back again for like a cute hang out or date!

The staffs are helpful. A little disappointed that they hardly have halloween and Fall stuff. Most…read moreshelves are empty. Not sure if they are transitioning to Christmas stuff already. The quality of the merchandise are not as good as before and no display, if any they are not a good one. The price are high even with discount. It's sad to see how the store changes. I used to like Michaels for their quality.

Girls wanted to get beads to make bracelets and necklaces…read more So of course dad and I gave in lol. Store is well maintained and stocked. Lots of cool stuff for arts and crafts. Service was good. Now the prices are a pretty expensive in my opinion. Overall it's a good spot but definitely a place where you can spend like crazy lol.

This is an amazing little pottery studio that my kids enjoy immensely. I was able to schedule some…read moreprivate lessons for them here. All the instructors have been incredibly patient and accommodating to the kids. Actually being able to throw on the wheel is so much fun and not always possible at younger ages, so we are happy there is this option in town.

Wow what a place where you can be a self admirer as you feel like a creator . I had this feeling…read moreuntil my final pottery piece came out which was an art instead of a bowl . I did not know I was so good . Thanks to them they turned it to a bowl . Very helpful people who have alot of patience. They also have a class for pottery and other cool stuff . Not sure I will go there again because I am too good for it

I wanted to have my mother's birthday celebration here, i contacted the studio asking what kind of…read morecraft we could do for the group we had coming. They asked me a few questions about my mom and things she liked/enjoyed, within a day or so they had multiple ideas ready to go and quoted me a price per person. They were very communicative and helpful in helping to find the perfect craft for my mom's party and up unto my mom's party. The best part, they provided a few snacks and had popcorn and margarita machine for us to use. We were also able to bring in our own decorations, snacks and beverages. Marcus was our instructor, he was very professional, funny, and helpful. He even provided additional help and care to those in the class that wanted extra help perfecting their work of art. Overall the party was a success, affordable, fun, and everyone left saying "i want to come back!". Thank you to the entire DIY Craft Studio Staff, we had such a great time! And we will be back!

This place was so adorable! I had a girls night/birthday gathering here and we had the best time!…read moreThey worked with our budget, they were very generous with the crafting supplies, very helpful and they accommodated us so well! I can't wait to come back for more classes!!

I have had my husband scrubs embroidered by another company and it was extremely expensive and I…read morewas not satisfied with the work. I went to Artifact Embroidery and I was immediately expressed with the owner, and the work was absolutely beautiful and the prices were so reasonable, I was completely floored on how the design looked. AMAZING WORK I HIGHLY RECOMMEND!!!

Super pleased with the quality work done on my business shirts. It looks very professional and the…read morepeople there are very thorough. I ordered embroidery on 18 shirts and it took about three weeks for all of our shirts to come back, but it was well worth the wait. I will be ordering screen printed shirts next. Thank you, Artifact!