Everything!!! The pharmacy at this location needs to close!!! The majority of the staff is rude and…read moreincompetent!!! I have been to several Walgreens locations and this one is by far the worst...they cannot get prescriptions in a timely manner, they cancel orders without any reason or orders just go from "processing" to nowhere to be found! Not only are the staff rude but they are also extremely dramatic and defensive so don't ask any questions about YOUR account and the LIFE SAVING/ALTERING medications you need!!! Do yourself a favor...save a headache and drive a bit to a different location. You won't regret it!!!! (Negative stars isn't an option)

Went to get flu vaccine. They were very rude and wouldn't answer questions. Had us fill online…read morequestionnaire out, waited longer for them to contact us only for them finally tell us that they don't take out insurance. It would've taken them two seconds to tell us that as soon as we showed up. Rude rude rude!

Iman and Janet in the Pharmacy Department were a tremendous help! Despite being very busy, they…read moretook the time to help me get an alternate prescription that was in stock and saved me $45 on my copay! Treat them nicely and they will do the same! 5 stars for the lovey ladies in the Pharmacy!

I concur with the last recent reviewer, this is just your average Rite Aid, hidden under the view…read moreof those gorgeous mountains & Oak Glen behind it. That alone is probably a good reason for me to go here when I'm in town. Times I've gone, it's not really crowded, they are well stocked and seem to have more out here, than the locations where I live near LA. And yes, best excuse also is Thrifty's ice cream. I've never had any issues here, service has been Ok to fine, but never encountered anything that was poor customer service. I don't go there for prescriptions, but that seems to be the case for all drug stores, as far as long lines, prescriptions out of stock or whatever. I really like this Rite Aid, I hope it remains here for a long time. And they never card me like the one in downtown El Segundo, nor do they have a bunch of panhandlers (under disguise of World Mission Org helping themselves, not the addicts or homeless). So yup, I'm a fan of this location.

In an era of terrible pharmacy service, Cajon Pharmacy stands out for its professional practices…read moreand patient-centered approach. You couldn't pay me to go back to either of the big chain drugstores in town!

Cannot ask for a better pharmacist than Khalid, always willing to help and reassure with his, "No…read moreproblem..." ​

I have found them to go out of their way To take care of us…read morein the pharmacy Thank you for being In yucaipa. Really appreciate the staff!

COVID vaccine appt made on line weeks ago for my 90 yr old mother…read more We showed up at the pharmacy after receiving confirmation and instructions via text 15 min before appt time. Went to check in as instructed but was then informed they did not have the vaccine in stock. Apparently they called the land line this morning and no answer but didn't try the cell number. Really? They have no idea what it takes to prepare and transport a 90 yr old with dementia. She wanted to reschedule the appointment, but didn't know when they would have the vaccine in stock...all I can say is "WOW"!

I had such a great experience at Walgreens tonight. I came in pretty stressed because I realized…read morelast minute that I forgot to pick up a poster board I had printed for my grandma's funeral, and I also hadn't printed about 40 photos I needed. Even though my photo order said it wouldn't be ready until tomorrow, the employees were so kind right from the moment I walked in. They were helping other customers, but still acknowledged me and directed me to the photo counter right away. The employee there grabbed my poster board and offered to print my photo order on the spot, letting me know it would just take about 5 minutes. That alone meant so much to me in that moment. But what really stood out is that he went out of his way to find me in the store once everything was ready and personally handed me my order. During such a difficult time, that level of kindness and effort truly meant everything. I'm so grateful for the compassion and customer service I received tonight. Thank you for going above and beyond.

i am shocked. this is july 4 holiday weekend and i placed an online order and a pharmacy order…read more within 10 exact minutes from the online order confirmation, it was delivered to my door. no mistakes. i called the manager of the store and of the pharmacy to thank them!

I went to the Walgreens across the street for many many years. Until my pharmacist Khalid left…read more Now I've started coming back to this Rite Aid and they are most wonderful, courteous and helpful. I appreciate you. And thank you

Rite Aid on Yucaipa Blvd.,is convenient and has lots of free parking-the people that work there are…read morefriendly and helpful! This week is National Ice Cream month at Rite Aid and scoops are just .99! All flavors from their Thrifty Ice Cream counter! . . . . #thriftyicecream #thrifty #riteaid #riteaidyucaipa #family #nationalicecreamweek #getascoop #icecreamcone #summertime #taketime #yucaipa #yucaipacalifornia #vanilla #chocolate #strawberry #summertimememories #inthegoodoldsummertime

The staff is amazing! They actually care about their client's. I'm so happy I switched.read more

I had an amazing experience at YFP they're so friendly and helpful and it's so clean. I was waited…read moreon right away and they figured out how to get all my RX filled at once so I only have to make one trip now.

This should be a NEGATIVE 3!! In a recent encounter with their pharmacy, I didn't know that U can…read morebe so dumb to be a pharm tech!! I seriously don't think that their management even cares... How sad!! I spent more than 45min only to be told that she could not process my insurance coverage.. It makes a whole lot of sense why we depend on AI!! Really??

UPDATE 9/24/2025 - I went to Walgreens today to check if my prescription is ready because you can…read morenever get through on phone lines. 18 people ahead of me in line inside and 15 cars in drive-through. I left after 15 minutes in line. I could be dead before my prescription is ready. This location is horrible and switching to Walmart and Amazon online. I am really sorry Rite Aid closed.

I have been a customer of Total Care Pharmacy for over 5 years now. I have to say that they are…read morewonderful. Whenever I need refills, they are usually ready for me. They are knowledgeable about medication when I get a new prescription and want to know what it's for. I moved over to Hemet and was looking for a new pharmacy when I received a call from Total Care, checking on the request to change pharmacies. When I explained that I had moved, they said that they would get me my meds. That made me happy because with Total Care gives you a smile when you enter and you feel important not just next one in line.

We have been going here the last 3 years. The staff of pharmacists, front desk clerks, are…read morepersonal, friendly and helpful in all concerns and fulfilling our prescriptions. They also have been so supportive in delivering prescriptions to our home, as our busy lives prevented us from picking them up. Their welcoming, friendly and professional support keeps them as a valuable source to do business with! S. Beres

This pharmacy is completely unreliable if your dependent on a certain brand of medication, this is…read morethe last place that you wanna go. They do not have enough suppliers to make sure that they can be counted on. And they just simply don't seem to care. That's the worst thing as the crappy attitude to the pharmacist one week you have my medication and in the next week you don't and you just shrug your shoulders and say not my problem. How heartless can you be? That could cause someone to die you a hole!! I hope this business rots in the ground!

Very good customer service. Greeted as soon as you walk in and provided answers to my questions.read more