What a sweet and charming tour! I live in Chicago and the river cruises garner hundreds of visitors…read morefor each cruise. The Star offered a totally different kind of cruise. The quaint town is the perfect way to begin. The boat house for check in was just as charming. The staff and captain offered lovely hospitality. We called last minute for tickets and the woman on the phone was so helpful. The captain was not only knowledgeable but had a wicked sense of humor too. I love that you are assigned a specific table. It was so comfortable and felt like a dinner show. The vessel was clean and in perfect shape. The tour itself offered a beautiful view of the town, new and old homes, a beach and Lake Michigan. We even saw an eagle's nest with cute little babies. I didn't want it to end.

We did the sunset cruise. It was very enjoyable. We liked that we had assigned seating. Everything…read morewas explained really well, like when they would blow the loud horn. We enjoyed beautiful scenery. To rough for them to go out to Lake Michigan, but we got pretty close. It was really fun very clean. You can buy snacks and drinks on board cash only. There is souvenir shop and bathroom before you board.

The service was friendly and attentive. We enjoyed the ride and would recommend…read more The donut boats are fun for adults and children in the area is very scenic and interesting

Chris is a great captain and local. His beautiful boat is a treat for an afternoon or evening…read moreexperience. As someone with some boating under her belt, this is a worthy treat when visiting this part of the world.

We were looking for something unique to do during our visit and this fit the bill perfectly. The…read moreretro boats are electric and adorable. The place sales beverages and snacks for the ride. The instruction were thorough and we felt prepared for our ride. It was a very pleasant experience and I highly recommend it.

Best priced boat rental for the value. In the baseline 90 minute rental, you can make it down to…read morethe entry to Lake Michigan, to the harbor, and then back to the rental dock. I was able to make a same day reservation about 2 hours in advance on a Thursday, but it seemed like the weekend filled up faster. Right before going out, we bought drinks and snacks to bring out with us. Retro boat rentals gave us a cooler and ice to take them out in and offered us a Bluetooth speaker if we didn't have one. I would definitely rental from here again if I was in town. Some of the boats are also equipped to dock and allow the passengers to swim out- but you need to do the longer rental option for this.

Looking for something fun to do while in Saugatuck or Douglas? Take a ride on a Duck!…read more Ride a WWII amphibious transport truck through the towns and harbour between them. Funny insight and a witty captain make for a fun ride. Plan ahead and bring cash as that is all they take for payment.

It looked like great fun and wanted to do it with our daughter. Per the published info, the ticket…read morewindow opens at 10. Tours go every hour. #Methinksnot. First visit to the window I was told tours may or may not go based on demand. Please come back at 12. Well, there were not enough people at 12, but there was a larger group booked at 1. Please come back at 1. At 1 o'clock the large group decided they may or may not go. Since the phones at the ticket window don't work, I leave my # with the guy at the window and he will call me from his cell to confirm so I don't have to waste a third trip. He calls me a little later to tell me the tour is set and ready to go at 2 and would we like to go? I confirm and am told to be back at the window at 2. At 1:58, we see the "Duck" pull away as I step to the ticket window. Different guy is sitting there, had no clue we were coming. Sorry, no can't do, this ride is gone. I am sure the experience on this attraction is great, judging by the feedback from others. Customer service and reliability to actually experience it? Nonexistent.

We tried to call multiple times prior to driving over to see about tickets and times. They never…read moreanswered and never called back after we left a message. When I arrived at the window, the employee inside was in the phone. The window was open and there were other customers outside waiting. Once off the phone, he flippantly said, "we are done for the day." and walked off. It was 12:20pm on a Monday during the summer season. No signage, no explanation, etc. I doubt we would be back.

I do not recommend this. There was no history on this tour like I have gotten on others like…read morePittsburgh, etc... it's just a ride. And it's not very long for what we paid. You can only pay cash or check and there was an 8 year old that sold us the tickets. Is that even legal. We called ahead and they were very rude on the phone. You can't even reserve tickets online. We also took a Dunes ride while we were in town and I would tell you to take that instead.

Well, Capt. Mort is still goin' strong it looks like. This review is for 35 yrs ago when he took…read moreour 3 boys and 3 adults out to sea! I was a beautiful day but when we got out the wind died. He stopped and let us dive in because it was sooo hot. It was a beautiful day years ago. -good to see it's been a good life!

We LOVED our experience with Sweetwater Sailing and Captain Mort! It was hands down the highlight…read moreof our trip. We were 5 friends on our annual trip and we had the best time sailing with Mort. Everything was well communicated, him and his wife were super sweet, and the boat was beautiful. I found Sweetwater through some extensive internet research and I was so pleased when I did because not only were their prices some of the most affordable but the reviews were some of the best. We will absolutely sail with them again when we return to saugatuck and we have been recommending them to everyone. Thanks for an amazing sail, Mort!

We booked this for a bachelorette party and were supposed to leave at 8, when captain Sam didn't…read moreshow up by 8:30 we called and no one would answer. We finally got ahold of him and he said he wasn't told he was supposed to be there (which was a lie). He then showed up at 9 and we were pulled over by DNR at 9:30 and forced to go back because they couldn't provide proof of registration. Our captain Sam "forgot" to mention he had gotten pulled over by the same cops YESTERDAY. When we got back the cop who pulled us over informed us that they have pulled them over multiple times and they are fully aware that they are doing this illegally and on a watch list. We tried to confront Sam after talking to the cops and he ran to his car and left the property. We are currently trying to get a refund and they are not cooperating. DO NOT GIVE THEM SERVICE.

I had a corporate team outing lined up weeks in advance. At 2:30 AM the night before our event, I…read morereceived a text message saying that they had an issue with the coast guard and may not be able to keep our reservation. So, you didn't know this at least a day or two before?! They offered to process a refund, which I'd expect to be their minimum offering to fix the situation. I had to frantically call other boat rentals in town and line up a Plan B. I never heard from them until well after our event was supposed to start. They did provide a refund. I would never suggest this business.

A great sailing experience! My family of 5 booked a sunset cruise with Captain Tom aboard the…read moreJulianna, and we enjoyed the entire trip. Tom is easy to get along with, knowledgeable about sailing on Lake Michigan and the nearby waterways, and is happy to answer your questions. He will teach you the basics of how to pilot the ship and adjust the sails, and you get to view an amazing sunset. This is the perfect way to spend an evening.

Thank you, Captain Tim, for a day our family will never forget! Right off the bat he was very nice…read moreand welcoming. And told us about the history of Saugatuck. We got to jump off the boat into the water, which was very fun! He let us sail the boat. Captain Tim was very nice, and the boat was well kept! 5 stars a great experience