We went on the "Wine on the Water" boat cruise on Saturday afternoon. It was very well run and…read moreorganized. The wine lady brought some great wine and explained them very well. I loved the views from the boat, our group preferred the upper deck. I am definitely telling others to take this tour or another like it when they visit Saugatuck!

Star of Saugatuck is the local version of a short pleasure cruise familiar in many river towns …read more Here, you put a two-deck sightseeing vessel on the Kalamazoo River, run people up and down looking at sights, and, if the weather is good, you wow them with a spin on Lake Michigan. The staff seems very competent, and our trip - with seats reserved in a shaded portion of the upper deck - was very good. A couple factors contributed to making the experience less satisfying than I preferred. First - and admittedly knowing nothing about the costs of this business model - I notice that pricing seemed significantly higher compared to similar cruises in other places I've visited. Second, and a real downer for suburbanite John H., Saugatuck street parking on a summer weekend is a nightmare comparable to a large city. You might prefer to find the interurban shuttle or arrange a dropoff to ease the stress. After all, a boat ride like this is supposed to fun, right?

The service was friendly and attentive. We enjoyed the ride and would recommend…read more The donut boats are fun for adults and children in the area is very scenic and interesting

Chris is a great captain and local. His beautiful boat is a treat for an afternoon or evening…read moreexperience. As someone with some boating under her belt, this is a worthy treat when visiting this part of the world.

This place is on the north side of Saugatuck Parking is easier they have very yummy sandwiches and…read morewonderful handmade cocktails along with fun beer

First time in Saugatuck and we were looking for some things to do on the water. I saw the ad for…read moreRetro Boats, so we decided to make a reservation. We chose "Ruby" and a time for 11:30 am. The reservation process was very easy and we were even able to take our little dog on the boat with us! The 3 of us enjoyed a nice, relaxing ride with pretty scenery and beautiful weather. The employees are friendly and helpful and gave us easy to follow instructions. The ride takes about 1 1/2 hours from start to finish. The boat does not go much over 5 mph and is pretty easy to maneuver. I would definitely recommend this if you are looking for a fun, leisurely way to spend an hour or two. We even saw a few turtles!

Looking for something fun to do while in Saugatuck or Douglas? Take a ride on a Duck!…read more Ride a WWII amphibious transport truck through the towns and harbour between them. Funny insight and a witty captain make for a fun ride. Plan ahead and bring cash as that is all they take for payment.

It looked like great fun and wanted to do it with our daughter. Per the published info, the ticket…read morewindow opens at 10. Tours go every hour. #Methinksnot. First visit to the window I was told tours may or may not go based on demand. Please come back at 12. Well, there were not enough people at 12, but there was a larger group booked at 1. Please come back at 1. At 1 o'clock the large group decided they may or may not go. Since the phones at the ticket window don't work, I leave my # with the guy at the window and he will call me from his cell to confirm so I don't have to waste a third trip. He calls me a little later to tell me the tour is set and ready to go at 2 and would we like to go? I confirm and am told to be back at the window at 2. At 1:58, we see the "Duck" pull away as I step to the ticket window. Different guy is sitting there, had no clue we were coming. Sorry, no can't do, this ride is gone. I am sure the experience on this attraction is great, judging by the feedback from others. Customer service and reliability to actually experience it? Nonexistent.

We tried to call multiple times prior to driving over to see about tickets and times. They never…read moreanswered and never called back after we left a message. When I arrived at the window, the employee inside was in the phone. The window was open and there were other customers outside waiting. Once off the phone, he flippantly said, "we are done for the day." and walked off. It was 12:20pm on a Monday during the summer season. No signage, no explanation, etc. I doubt we would be back.

I do not recommend this. There was no history on this tour like I have gotten on others like…read morePittsburgh, etc... it's just a ride. And it's not very long for what we paid. You can only pay cash or check and there was an 8 year old that sold us the tickets. Is that even legal. We called ahead and they were very rude on the phone. You can't even reserve tickets online. We also took a Dunes ride while we were in town and I would tell you to take that instead.

Well, Capt. Mort is still goin' strong it looks like. This review is for 35 yrs ago when he took…read moreour 3 boys and 3 adults out to sea! I was a beautiful day but when we got out the wind died. He stopped and let us dive in because it was sooo hot. It was a beautiful day years ago. -good to see it's been a good life!

We LOVED our experience with Sweetwater Sailing and Captain Mort! It was hands down the highlight…read moreof our trip. We were 5 friends on our annual trip and we had the best time sailing with Mort. Everything was well communicated, him and his wife were super sweet, and the boat was beautiful. I found Sweetwater through some extensive internet research and I was so pleased when I did because not only were their prices some of the most affordable but the reviews were some of the best. We will absolutely sail with them again when we return to saugatuck and we have been recommending them to everyone. Thanks for an amazing sail, Mort!

We booked this for a bachelorette party and were supposed to leave at 8, when captain Sam didn't…read moreshow up by 8:30 we called and no one would answer. We finally got ahold of him and he said he wasn't told he was supposed to be there (which was a lie). He then showed up at 9 and we were pulled over by DNR at 9:30 and forced to go back because they couldn't provide proof of registration. Our captain Sam "forgot" to mention he had gotten pulled over by the same cops YESTERDAY. When we got back the cop who pulled us over informed us that they have pulled them over multiple times and they are fully aware that they are doing this illegally and on a watch list. We tried to confront Sam after talking to the cops and he ran to his car and left the property. We are currently trying to get a refund and they are not cooperating. DO NOT GIVE THEM SERVICE.

I had a corporate team outing lined up weeks in advance. At 2:30 AM the night before our event, I…read morereceived a text message saying that they had an issue with the coast guard and may not be able to keep our reservation. So, you didn't know this at least a day or two before?! They offered to process a refund, which I'd expect to be their minimum offering to fix the situation. I had to frantically call other boat rentals in town and line up a Plan B. I never heard from them until well after our event was supposed to start. They did provide a refund. I would never suggest this business.

A great sailing experience! My family of 5 booked a sunset cruise with Captain Tom aboard the…read moreJulianna, and we enjoyed the entire trip. Tom is easy to get along with, knowledgeable about sailing on Lake Michigan and the nearby waterways, and is happy to answer your questions. He will teach you the basics of how to pilot the ship and adjust the sails, and you get to view an amazing sunset. This is the perfect way to spend an evening.

Thank you, Captain Tim, for a day our family will never forget! Right off the bat he was very nice…read moreand welcoming. And told us about the history of Saugatuck. We got to jump off the boat into the water, which was very fun! He let us sail the boat. Captain Tim was very nice, and the boat was well kept! 5 stars a great experience