I have to say being at Atlanta and seeing the proximity of this act Fifth Avenue at the one mall versus the Neiman Marcus is at the other mall. Is really quite impressive. Also, knowing that neither one of them are being affected by the bankruptcy and closing is also highly impressive. This fact, Fifth Avenue is super stocked to the brink with product and it looks nothing like the Saks Fifth Avenue in Chicago. There was definitely lots of staff here eager to help. And there was lots to see here. I have to say as someone who doesn't shop at Saacks because it's just not available in the Chicagoland area that if I come back to Atlanta, I am definitely coming back to the specific store. The only downfall is, I didn't really see a lot of sale items. Perhaps it's not the season. But they definitely had all of the most current items in stock. read more

Classy and upscale like almost every Saks. Phipps Plaza is sort of where you find every ultra-luxury store and boutique from big name expensive brands. This store has particularly nice ambience among the branches of the chain I've visited read more

Saks Fifth Avenue - Shoe Stores Near Me - Atlanta, Georgia

Ms Aicha Nassim was very helpful and is professional.She understands her products She is friendly and spurs my appetite to come back for Lamier products read more

Highly recommend this store. It's clean and service is excellent. Yes, it's a a fancy store with the big brands, but the people working there are respectful. There's a great selection of clothing, even if you're not going to get the top designer clothes. I felt intimidated the first time I went there but the service is welcoming. read more

I purchased Christian Louboutin shoes. Paid full price. Horribly uncomfortable. Wore once. Store manager would not accept my return request even though I had receipt. Offered no remedy or assistance. Was dismissed pretty quickly. I expected more from Saks especially since I made other large purchases that day. Saks lost me as a customer today. Nordstrom would not have treated a customer that way. read more

Store has a pretty wide selection of clothes, fragrances, and shoes. My rep, Mike, is the reason I give them 5 stars. He not only gives me suggestions he also actually hears my likes/dislikes and pieces things together for me. Genuine guy! Helps me in all of the other stores as well. And doesn't just try to sell me anything & everything. Gives his honest opinion. 10 stars read more

Saks Fifth Avenue - Shoe Stores Near Me - Atlanta, Georgia

Great Saks. Helpful people. Glamorous. If you click on the bad reviews you'll get a laugh. All women who leave bad reviews and who clearly return merchandise they used. Yelp needs a system to police reviews. read more

Saks offers exceptional customer service and a pleasurable shopping experience. I came here to get a pair of crystal Louboutins for my birthday. My sales associate was so helpful and I am very happy with my new heels. This location offers additional stores within Saks including LV, Prada, Dior, Chanel and YSL so it's ultra convenient. They have a beautiful selection of jewelry, clothing, makeup, fragrances and more. read more

I visited the Chanel boutique located inside Saks. And I purchased 2 accessories. I totally forgot my saleswoman's name, however she was excellent. She pulled each item and found me the complimenting items. She offered me water and informed me that she would contact me when the new collection arrives. read more

Saks Fifth Avenue - Shoe Stores Near Me - Atlanta, Georgia

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Louis Vuitton has awful management. I used to love the brand, but shopping at Saks is pitiful. I will not be back. read more

Saks Fifth Avenue - Shoe Stores Near Me - Atlanta, Georgia

It's always fun to explore a Saks since there isn't one relatively close to Charleston. This store is just lovely. I love the Louis Vuitton boutique. They have a great selection of Burberry and Tory Burch bags--much better than other stores. The women's shoe section is great and there were plenty of shoes on sale. The associates were friendly--a few asked if I needed assistance as I was walking around. You can easily break the bank in here! We stopped in a few days before Christmas and the parking lot was chaotic. read more

Saks Fifth Avenue - Shoe Stores Near Me - Atlanta, Georgia

I used to go Saks 5th a lot more than Neiman a decade ago. Probably since I lived behind Phipps Plaza. In recent years I only go to this store with my friends. Once I went there since I placed some holiday gifts on the Saks 5th website and chose the option of gift wrapped, the items came without even gift boxes. I had to make a trip to the store, only to be told there was no customer service department or gift wrapping section in the store. I was very surprised. I did not even know that. The staff was nice though, she got me a few gift boxes and ribbons. Guess I have to boxed the gifts and tied them with ribbons at home. I did not mind but I always like how the professionals tied those ribbons, always professionally done. Customer service is good though I definitely find the staffs at Neiman more approachable. The store does not have a household department nor any cafe. read more

Wonderful experience shopping here! Big selection of designer clothes, great sales. Experinced staff are awaiting once you walk through the doors! read more

I walked in here looking for a very specific Chanel shoe, when i walked to the Chanel boutique i was greeted at the entry. I explained i was lookin for a sneaker , they replied and told me they didn't carry sneakers in the boutique and i would have to go through SAKS. The gentlemen introduced me to Chase in the shoe department. chase was able to find the shoe at a different location. He told me he would text his friend and see if she could pull it for the order. Overall i placed the order and chase did explain that because it was a busy Saturday there was no guarantee. Chase was very sweet, patient, and personable. He definitely gives the luxury shopping experience. The shoe department was very clean , and the sales associates were very attentive. Parking is a small lot outside of the mall, but seemed to rotate easily. What i will say is if you're looking for ANYTHING.. go inside and find someone to ask because you'll get the best customer service and they'll most likely be able to help you! read more

I love coming here right after work since it's only 5 minutes away. Jasmine has always been nice to me and she always get me what I want. She even have her own tiktok account guys. Until next time!!! Peace read more

What a disaster. I immediately told the salesman I need these shoes TODAY for a special occasion. I buy $1200 shoes when I get them home I realized they're stained and dirty in multiple places. I bring them back and they tell me they can clean them for me? No... you can order me a brand new fresh pair. Asked for 1 day shipping and they give me 2-3 day. Then they order it in the wrong size. So now I have to wait to receive them and go from there. This is why you buy right from the designer and not a department store. read more

I came into Saks at Phipps Plaza to purchase a suit. I purchased a suit, shirt, and tie. Paid for it in full, including alterations....was told to pick it up one week later. When I arrived to pick up the items no one seemed to be able to locate them. After sitting for an hour....they tell me they lost it somehow. Now, how does a department store like Saks "lose" a suit, shirt, & tie. Seriously? I came to this store because I thought I could count on them. I purchased the suit for an important family wedding. My experience with Saks went from satisfaction and excitement to one of complete disappointment and anger. I will never shop in this, or any other Saks, again. read more

This store has great staff that are patient and willing to help you as long as it takes. The selections are Smaller than Manhattan but the selections are still great! It is clean, smells good, has clean bathrooms, and bright with great lighting! read more

I would like to write a review for orders and returns to Sak's. This is just online so not an in store review. I ordered some boots, immediately shipped them back since they didn't fit. The distribution center sent them back to me. I spoke to several customer service supervisors and sent pictures of the boots. Distribution center said they were damaged. I never wore them. Customer service told me to ship them back again, which I did. Now two months later they were rejected by the distribution center and are being returned to me. I am so angry and confused! What is wrong with the distribution center??? They should be fired. NEVER again will I order anything online from Saks. read more

Bond counter. David Yurman. Lots of other goodies for men and women alike. Many of the prices are really quite good. Obviously not value priced but for this strata I am sometimes impressed that Yurman prices here are the same as they were at the boutique. I have generally found the people to be helpful and friendly. The Bond counter in particular is a lot of fun as they will mix scents up on the fly. For guys, the men's shop upstairs as all sorts of stuff, but the selection of accouterment is probably what most distinguishes the shop. read more

Saks Fifth Avenue - David Yurman counter! - Shoe Stores Near Me - Atlanta, Georgia

Always a pleasure when I patronize this store. I bought a Gucci handbag and 2 pieces of clothing from there today. I was greeted warmly from the entrance. The store security that always stands at the door greets every customer and opens the door for you. I was immediately helped in the Gucci department. And when I got to women clothing, I was greeted again and assured there. As always, I left in a awesome mood, feeling good. The store was clean and everything was easy to find. Racks were neat as well. read more

Saks Fifth Avenue - Front entrance - Shoe Stores Near Me - Atlanta, Georgia

I am taking a risk here. You are going to assume that I am some sort of high-priced a-hole for reviewing the Men's Store at Saks. So be it--I will take the chance because this place is worth it. They have the most incredible selection of Armani jackets that I have seen outside of major cities like San Francisco and New York. Beware--you could spend LOTS of money here! Their basic selection of Prada outerwear is also very nice. A shoe section with several varieties of Salvatore Ferragamo shoes to choose from is also worthwhile. read more

LMAO.....so.....its approx a month before Easter, and I've made up my mind that I want white shoes with a white heel. No cork, wood, or wedges...just a simple white shoe with a white heel. Well good people...White shoes for Easter mut be a thing of the past, becuase I am having the hardest time. All the shoes I've seen are off white or ivory, got wood or cork heels, or they look like works shoes...not somthing to go steppin up in chrurch and out to my Easter bruch in. digress........to say.....I went on a couple of websites, and Saks had a shoe that was $175 on line...it fit the bill of what Im lookin for. I hardly ever shop online as it is...but having foot surgery severeal years ago, I refuse to buy shoes that I cant try on. I know they can be returned, etc...but Im more of a brick and mortar shopper when it comes to shoes. I have a $100 gift card to Saks, I figure I only need to spend $75 more for the shoes.....and if you know Saks...there isnt much Im gonna do with $100 in this store anyways so why not go with these particular shoes. So I approach a salesperson and ask him, if they sell these shoes. He says...no...that line is carried online only. So I ask....do u have any white shoes in the $200 arena....he says....OH NO...we dont have shoes that cheap in the store. Well, Imma tell ya....he coulda just knocked me over with a feather......$200 shoes.....equate to cheap shoes. Well, at least now I know! LOL In addition, he told me that they didnt have any white shoes....and he was dead on. Not one single pair of white shoes and its a week before spring. Thinkin of selling the gift card on Ebay. At least I might make $60-75....and I could use that towards somethng at a more reasonably priced shoe store. read more

well, it should be a good experience to shop here. However, manager level plus new sales associate doesn't even know the difference between debt card and credit card. A floor supervisor Sharece has no customer service skill but act like a pro in the store. She didn't even know what is Pin based debt card difference than credit card. If the store not taking any card without name on it, please explain to me how could you accept those VISA/MASTERCARD/AMEX gift card shopping? those cards have no name on it but need to a pin to finish the transition. Well, if you have money to spend in luxury store, Neiman Marcus could be the better choice since they treat their customers better than here. I have no problem shopping there. read more

One of my favorite spot to shop at or walk around. I promise you almost every time you'll find a good deal. I like coming during the holidays they decorated very nice. read more

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Inside the Chanel store within the store is a tiny Asian man. He is the WORST. Absolutely does not want to work and when he does he's so rude. He's old but has a "hip" haircut lol where one side is longer than the other. Just the true WOAT. read more

I love Saks, I go pretty frequent and the site is practically my home page. The service is pretty nice. I had one issue when I sent for a pair to be picked up and it looked like my $800 shoes had been worn. I came back after a month in London and they let me switch out my Pigalles with a fresh pair and another to keep them company. Whether I am in shoes, handbags, lingerie, or makeup everyone is kind! I even follow a few of the sales persons on instagram and they are always posting cool pieces in store, style pairings, sales, and events. If anything I wish there was a second location because Buckhead is just crazy sometimes. Going on the weekdays or Sunday afternoons helps though. read more

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How is it that Saks hasn't gone out of business? They have the worst customer service both in store and main site. If you call the 800 number with an issue they put you on hold for an hour and eventually it just disconnects call. read more

Staff is completely useless in the men's department. They treat you like they own the store, don't want to check for product availability and constantly make you wait to service others. Oh well, I'll buy my Louboutin's somewhere else. read more

I was super nervous to go into the store to browse and get an idea of what I might want one day. I felt like I didn't belong in such a fancy store. Well I went in and meet Kyli, she was so sweet and made me feel like I belong and family. The service was amazing! Now I have 3 purses and she's gone above and beyond, she always tells me which one to get and her honest opinion on what looks the best with my figure. You have to go to Kyli, you won't be disappointed! read more

Saks Fifth Avenue - Chanel Black classic flap - Shoe Stores Near Me - Atlanta, Georgia

One of my favorite departments stores here in Atlanta. I often visit Saks for all My handbag cravings. My SA is Narges at Saks Atlanta. I love her she's very helpful and usually suggest the cutest handbags for me! read more

If I could give this store negative stars I would. I ordered a bag with an online rep. At the Atlanta location. And received a USED purse. Dust bag was dirty, Hardware was scratched, scratches in the leather and there was a piece of popcorn, crumbs and some loose change inside the bag as well. Whoever thought it was okay to send a bag out in that condition is a moron it blows my mind. I wouldn't even expect that from Marshall's or any discounted store let alone a high end department store like are you kidding me. Anyways I called to see if they'd compensate me a good amount only because it just so happens to be the last bag with that cheetah pattern so I couldn't just ship it back for a replacement since they're sold out everywhere I figured since some moron actually shipped it to me and it's already I'm my possession I can live with the wear and tear and sanitize it at a FAIR price being as it's USED. I've talked to several people at this location no one wants to help or compensate me FOR THEIR COMPANIES MESS UP, they've been incredibly rude cutting me off one lady hung up on me... and I've been trying to get in contact with the assistant manager she's not returning my calls. It's just insane to me. I've never dealt with such horrendous customer service in my life. After I get this figured out I will NEVER give saks a penny of my money nor step foot in one of their stores ever again. What a sick joke. Hands down WORST CUSTOMER SERVICE IVE EVER EXPERIENCED IN MY LIFE!!!!!! read more

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Horrible experience with SAKS every single time. DONT ORDER anything online. I ordered some slides as a bday gift. They shipped but didn't make it to my doorstep. As a matter of fact, they made it to Texas where they got stuck because the shipping label became unreadable. WE HAD TO CALL AND INVESTIGATE, they didn't help us. It turned out that the shoes was delivered BACK TO THE WAREHOUSE, not my home, even though customer service said it was delivered. So my bf called and they told him ( mind you he has no access to my account so they gave him information on my order without my consent, privacy breach) that they will just cancel my order and refund me. Fine. Waits another two weeks.... Calls and waits on the line for 30 mins before I speak to someone, and she tells me they've refunded me already. I got nothing. She tries to push me off the phone before I become upset with the bs she's telling me. She "investigates" further and says they've refunded me a gift card. A GIFT CARD???? I didn't use a $200 gift card to purchase these shoes!!!! Why would you do that? And where's this gift card? Because I haven't received that EITHER!!!!!!!!! She says she can turn the gift card in and refund me back to my card but it takes 3-5 days. Nope. So... I ask to speak to the manager and BEHOLD... more elevator music. The cosmos must be toying with me. lol I stay on the line for another 15 minutes listening to what I would hope would increase my brain cells with all this classical music (it's what I used to help me study back in the day). But nope... click. They hang me up. Currently on the line again waiting to speak to someone.... 20:33 is how long I've been waiting. Speaking to someone now, he says the same thing. We can put ur gift card money back on your card. But he says it will take 10-15 business days!!! WTFFFFFFF?!!! If I want they could put my account as "high priority" and it'd take 3-5 days. I. Hate. Saks. I'll stick to Niemans. Bloomi. Or Nordstrom. This just isn't worth it. It's no longer about the $200. It's the PRINCIPLE. read more

I walked into the Chanel store and both sales assistants didn't even acknowledge me. Granted, they were both attending to other customers but a greeting would have been nice. I stood there for 5 minutes in the middle of the store and nothing happened. No thanks! read more

One of the fewest places in town to buy Tom Ford, Clive Christian, or Creed cologne. Recently picked up that CC - 1872 that is killer. read more

Saks Fifth Avenue - Shoe Stores Near Me - Atlanta, Georgia

I went to the Phipps plaza and was looking for different perfumes and I guess I did not look the part so of course I was ignored and not helped. Finally, one lady helped me to the best of her ability. Next time, I will go to the NY store where I am treated like somebody even if I just came from the gym. read more

I ordered a purse from here and it was defective. They would not replace the bag. It was 1300. Customer service is terrible. They said they would give me a 25% refund, over a week ago that I have not received. Nordstrom's has better return policies. Or buy directly from the designer. read more

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I came in to purchase a suit recently and as I walked in the store I was greeted by a woman in fragrance's who was very pleasant. I walked over to the Theory section and I took a look through and saw one that I liked. I asked the associate a couple of questions. I must have been annoying him because he only answered yes and no. It was pretty difficult to communicate with him which frustrated me a great deal. I eventually just left and found the suit at Bloomingdale's later that day. I even got it at a better price because of a promotion. Sucks to feel like they didn't really value my business. read more

I'm not much to give the chains a review, but as Saks go, my favorite would have to be the Atlanta location at Phipps Plaza, if for no other reason than the customer service and the plethora of choices in fine name brands. Every time I am in this Saks, the associates are friendly, engaging but not pushy - I appreciate that because more often than not, I'm not just shopping around. I know what I want and am headed right to it, so I don't need to try on that perfume you have in your hand thankyouverymuch! I know I can always count on them having most every high end line that I love and a lot of inventory. Some of my favorites are always there (miu miu, louboutin, prada, chloe, chanel). And if you're an Eileen Fisher junkie like myself, this is the best Saks to shop. The department is huge and always has the best associates! Listen up Saks-BHam - Unfortunately, you pale in comparison. read more

This is probably my favorite department store in Atlanta, I like it better than Neiman and Nordstrom. They offer a nice range of boutiques within the store, such as Chanel, LV, Fendi, Prada, all the essentials. They also carry Celine bags, which is a huge plus. And it seems that they always get the newest bags in earlier than Neiman does. Especially for Prada and Chloe. It never feels too crowded or dead in the store, just right. The contemporary clothing section in the basement has TONS of stuff and very complete range of designers. They also have good sales several times a year and the sizes don't run out as often here. At least for me. The SA's at the basement clothing section are attentive and friendly but not overbearing. They ask if you need help once, but won't keep bugging you, which is a huge plus. And if they see you carrying a few things, they immediately offer a dressing room, and they keep coming back to take anything off of your hands to allow you to shop easier. They have Armani, Tory Burch and more designers in the upper level and I enjoy the selection they always offer. The shoe department here isn't the best that I have seen, but it isn't shabby. I wish that they carried more jewelry lines from the online store in the actual store. The beauty department is quite nice and has most of the designer brands. I've never required intensive customer service there though so I don't know how good they are. Another huge plus is that they never make any fuss about returns. read more