I've been to this Nordstrom Rack a few times. I realized after our last visit that I hadn't written a review for this location, so here it is. My wife likes this store. In general, she says she always finds something that's good quality and a good value, and customer service is good. She described Nordstrom Rack as, "like a higher-end T.J. Maxx." Some examples of items she's purchased here include Stuart Weitzman shoes (her wedding shoes; they're beautiful), Madewell sweaters and T-shirts (lots of T-shirts), a French Connection sweater, a Theory dress (one of my favorites; she's worn it to my company's holiday party and to one of her company's events), and NEST New York scented candles (they smell good). Another reason she likes Nordstrom Rack is because she can return both Nordstrom Rack and regular Nordstrom items. Convenient. During our last visit, employee Marquis was fantastic. At checkout, my wife didn't know her Nordstrom credit card expired. Marquis got her on the phone with someone who helped her take care of everything. She was still able to get her Nordy Club points and Notes (loyalty rewards). This Nordstrom Rack is located in Buckhead, just off Georgia 400 Exit 2, near Lenox Square and Phipps Plaza. It's in Buckhead Station, a two-story shopping center. On the weekends, Buckhead Station gets crowded and there are longer lines at Nordstrom Rack. During peak times, I suggest parking on the lower level where there is plenty of parking and no congestion. This Nordstrom Rack opened in 2010. It's the only Nordstrom Rack inside the perimeter. read more

Nordstrom Rack - Wife picked up a pair of boots and a few shirts. - Department Stores Near Me - Atlanta, Georgia

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This location is a little bit overstuffed. It's sort of hard to get around and see things. Just messy and a bit overstimulating. I do find some gems occasionally but you have to sort of hunker down and dig in almost like your thrifting. Also the parking lot is very difficult just a heads up. read more

Haven't shopped here in a while. came to look for cute loafers for the fall. it was a tad cramp with everything in there, and i didn't have the patience to go through everything! however, the staff was friendly and helpful when needed. ill go back on a slower day so i can take my time. they had some cute things though! read more

This is my first time at this Nordstrom Rack location. The store is neat, the employees are really friendly and helpful. My husband and I are going on two cruises, so we're shopping and planning early. We found some really nice outfits and really reasonable. I have a few DKNY dresses and my husband has Polo and Levi's. We usually shop at Nordstrom, Fifth Ave, or Macy's, but since we're in the area, we decided to shop here. If you're looking for designer outfits, you're at the right store. We will definitely be back soon. read more

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Really great deals for luxury brands here. Everything from casual to cocktail attire. Friendly service but of course the line can get pretty long due it usually only being 1-2 cashiers. read more

Very nice place with affordable stuff. I'll need to visit again. The staff are very friendly and welcoming

I have never visited a Nordstrom store, Rack or otherwise! So I was pleasantly surprised at the "deals" they had to offer in-store. First, this Nordstrom Rack is located on the upper level of a shopping center. There are escalators, but they appeared to be out of commission when I visited. Just in case mobility is an issue. Anyway this location is well-stocked & has popular designer items on-hand. From Ferragamo sunglasses, to Givenchy scarves & Gucci bags, this Nordstom rack has it all! The overall feel of the store gave me "high-class TJ Maxx". Although I did not make a purchase, I would definitely go back for the shoes & sunnies! read more

Nordstrom Rack - Gucci bags kept in glass case. - Department Stores Near Me - Atlanta, Georgia

It was an ok experience, Nordstrom is a bit overrated. I'm upset because I purchased a very nice pair of MK rain boots for a reasonable price however, the tag on the back of the boot is missing! I didn't notice until I took them out of the box today. The cashier obviously didn't see that when she rang them up, mind you this store is an hour away from my home. Big disappointment read more

Nordstrom Rack - Department Stores Near Me - Atlanta, Georgia

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Service here is terrible. They've got 3 members of the staff in the back working and just talking to each other while there's one person at the cash register and a line building up. We've waited for over 20 minutes. read more

Wide selection of clothing, accessories, travel supplies, like luggage backpacks, carry-ons, HomeGoods, and there inventory is quality at a medium to high price. I don't consider this a cheap discount store. read more

I have very petite feet. I am a size 4-1/2 in women's heels. Nordstrom's used to be my favorite place to buy shoes online or in store and I used to always have options. Now it seems that Nordstrom's stop catering to size 4 and up in women's and I rarely shop at Nordstrom's now. Please start catering to the small shoe sizes again. Some of us have small feet and need shoes that fit. read more

The average Nordstrom rack--nothing stands out about this location. It's organized and it's easy to navigate between departments because of the layout. The associates were busy showing each other what items they wanted to buy instead of greeting customers/asking them if they needed assistance. read more

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Love this store will be back I found my favorite blazer here . Lovvvvvve it here my wife always drags me out of here lol

A solid location with the usual products one would expect from this chain. They were a bit chaotic, but it was holiday time, so that wasn't too big a deal. They had what appeared to be more stock than what they would usually carry since the aisle ways were more crowded. We didn't end up leaving with anything, but I was specifically looking for a pair of shoes since I had forgotten to bring anything other than flip flops and is was cold while we were in Atlanta. They had a ton of selection, I just didn't feel like anything was for me in that moment. We didn't interact with any staff, but there were several around the floor so you could probably find help if you needed it. Overall: A- A little chaotic, but it was holiday time. Tons of products, so you're sure to find something! read more

My review is based on the time it took to make a return, less than 5 mins. There was a line for online pickups/returns, the girl working the front saw I had a return and said she could do it! Friendly and efficient staff read more

The manager and employees of this store are all working in slow motion, from the way they ring clients paying for merchandise to sorting clothes to WALKING, these people are the laziest most incompetent and slow moving humans in the world. Avoid at all costs. read more

Nordstrom Rack - Department Stores Near Me - Atlanta, Georgia

Plus sizes, ladies, has been so, soooo disappointing for years! Y'all have abandoned us! I'd always looked forward toward to shopping with y'all, but I've given up! It's way, way, way too disappointing. I can now most only check the hats & accessories. The clothing selection is incredibly poor, and whatever you do have, it's 'polyester', 'raime', acrylic, (et al garbage), all I'm unable to even put on my skin! Now all = Junk, NOT Cotton or Linen via Nordstrom!!!!! I've been a loyal customer for over 36 years... credit since 1990, and I'm devastatingly disappointed! Over ten years ago, I tried to warn y'all in regular store in Buford, spoke with the Store Manager - as I had way, way more quality plus size clothing in one of my walk-in-closets at home then they had in all of Encore, but to no avail... it then went 'out' of business. SIGH... perhaps listening to your loyal customers might be wise? read more

Pros: Found a pair of sunglasses for $70 here as oppose send to the $139 I just paid at Saks off 5th. Needless to say, I returned the pair I got at Saks. Cons: long lines, but worth the wait. read more

Will never shop here again.. employee was so rude and made no exceptions to the 45 day return policy.. everything was brand new and perfect I had placed an order online before a business trip and thought it was fine to return it when i got back. With this police.. as well as how rude the employees are there is no way i will continue to shop at this store or any other rack again. read more

Nicer than TJ Maxx and Ross, but not so much nicer that you are blown away. Lots of things didn't seem to be that much cheaper than at a regular store (see my picture of 0% discount on their tag). read more

Nordstrom Rack - The savings are hit or miss, as their tag tells you! - Department Stores Near Me - Atlanta, Georgia

I'm still not a fan of the Rack. Went in because someone asked me for a particular gift, that I just refused to pay full price ($250), and someone told me they bought the same item here before for $69. I needed to know what time they closed with it being the holidays and most stores having extended hours. I like the last minute holiday shopping rush, just not with thousands of other people, so I normally shop late at nite. I was happy when the store operator said they closed at 11pm. I went in an found the item with ease, I was thankful how organized the store was after what I'm sure is madness around Christmas and asked a clerk to see one. They actually had two items for me to choose. It was tagged at $127. I thought this still pricey for an outlet store, and had convince myself that I was going to get it for $69. Yes, I realize after tax that's a savings of $117. But for an outlet store, I expect even better savings than that. I asked the sales lady if there were any promotional offers or coupons she could give me on the item to at least reduce the cost to below $100. She couldn't. When I called in they had a recording on that stated that a "clear the rack" sale was taking place from Dec 23 (today) to Jan 1. So I asked her if the watch would be marked down, she stated no, the mark-downs had already taken place. Essentially, that tells me that Nordie Rack is running a fake sale 2 days before Christmas and everything is "already marked down 70%" according to the recording, the operator, and the associate assisting me. I can go without fake sales and drummed up promotions. I'm too smart of a consumer for that. Guess they are operating in the "black" at this store, because they sure didn't seen to have any desire to make any of this consumers money this holiday season. read more

Used to come here to check out on the rack (yes, just 1 rack) of size 5 designer shoes. Since about a year ago or more, the store rearranged the shoes section and mixed designer shoes with any other kinds of shoes together. I am not one who like to spend too much time digging and sifting through things, I don't have patience for such task. Perhaps ie why I do not go to TJ Maxx or Marshall's. A couple of my friends said they have gone through those shoes but the store no longer stocked any good designer shoes. So I don't bother to go in there anymore. In fact I only bought 2 pairs of shoes since the day Rack opened. If anyone still doesn't know by now, people like me who have a size 5 feet have problems finding shoes that fit us. It is very sad but true. Months ago, my friends told me they have reverted back to the old way of displaying their shoes, ie displaying designer shoes in a special area. I did return to check out the selection but it was far from those days when they had nicer and better premium brand shoes. I have not bought anything clothing from here. Once again, I don't have that kind of patience to rummage through those massive amount of dresses, tops, etc. Besides, I don't think those apparels have my size and not quite my style. Staffs here are all friendly which is always a plus. Just wish the store carries more attractive designer brands for shoes like they used to before. One more thing, avoid the onsite alteration service. The tailor charged me $84 to take in 2 pairs of J.Crew cords on the waist. I deemed this equivalent to Daylight Robbery!! This place is no Neiman Marcus, so the exorbitant alteration charges are ridiculous!! Thank goodness that year I had a $100 complimentary alteration services with my Nordstrom card. Not to mention, the alterations on those cords were not anywhere near perfect. read more

Really disappointed with the lack of quality clothing. Poor men's merchandise across the board.

Love this store nice and clean with very high end items at discounted prices which I love...

Customers Beware, especially certain races of customers. "Nicole Flint" is a dishonest employee, she lied about Nordstrom Rack return policy. She feels that Nordstrom Rack return policy is only reserved for shoppers and customers whose race is not black. Nicole engages in unfair treatment towards black customers. She intentionally declines to give black shoppers the benefit of the doubt when it comes to returns or exchanges. She creates her own policy and enforce it. I was met with in my opinion, was discrimination when Nicole refused to allow me to return an item with the receipt because it was purchase way passed 45 days. The item was in excellent selling condition, unworn, with the tags attached. Nicole refused to take into consideration COVID and its continuing inconveniences that it is creating and continues to create. I feel that Nicole, should not be an acting store manager with such bias beliefs towards black shoppers and customers. Nordstrom Rack Buckhead Station train your employees to treat ALL customers and shoppers equally and just. Discrimination of any kind is ILLEGAL. read more

The line is a million people long and the cashiers move with no haste whatsoever. They don't offer any discount for damaged merchandise. The organization of clothes has no rhyme or reason. Stuff is still pricey. read more

I love this store! Over the last 2 years I have found so many woman's clothes. Many with $200 off.

This place is a nightmare. It's a wreck...Goodwill's are more organized. I was shocked at all the stuff on the floor. And the prices are not that great...maybe a few dollars less than a Nordstrom sale. NOT worth the hassle. I could not wait to get out of there, just way too hectic, cluttered and not an enjoyable shopping experience...which I had expected only because of the Nordi name. Big disappointment! read more

Have found some fun stuff here exactly once. This place is SUPER popular and extremely crowded. You can't really look for clothes because the racks are confusing as are the sizes. They have the racks too close together so you can't really walk through there. The purses are fun to check out but you can never find an associate nearby to unlock them so you can "try one on" for size or even look inside. Most of them are "chained" together. I get the need to do this for security, but isn't that what the metal detectors are for? Why is it only Michael Kors stuff that in linked together? The shoes.....For someone with a larger foot, now that Payless is out of business...this is the place to go. You can get designer shoes much cheaper but the best part is how large their selection is for sizes 10-13 for women! That's so hard to find!!! Even Payless couldn't compete with that! The downside is the area is a pig's pen...there's shoes all over the floor thanks to lazy consumers who don't bother putting things back where they belong, but also thanks to the employees that are never anywhere to be found when you need help. No one is cleaning things up and you definitely cannot roll a cart through the shoe area so don't even bother trying. They never have enough registers open and there have been times where I was in there and had one thing to purchase, but put it back because the line to checkout was way too long. The one time I've purchased from there, I stood in line to checkout for 20 minutes. There were only 2 registers open and it was a Saturday afternoon. That place is way too busy to only ever have 2 registers open. read more

I went on opening day and despite the chaos on part of Buckhead Bettie's, and the Queens with their murses running into me with shopping carts, the staff there were more than wonderful! Lines were clearly marked, and even the staff in the dressing room had everyone in check. This made for a much more pleasurable shopping experience. They were a little lacking in the handbag department, but the shoes made up for that. They had tons of sunglasses marked at about $70+ (Coach, Burberry, Dior,Kate Spade..etc) The women's clothing was a bit lacking, but at the same time I didn't really get a good chance to scope through allot of the racks. I will definitely be back, but this time I plan to arrive when they just open, and on a weekday! read more

I almost got into a wreck when I noticed that the Nordstrom Rack was now open in Buckhead! I whipped that car around so fast, I think I left skid marks in front of On the Border! Seriously good stuff here! You have to spend some time and dig through things but its definitely worth it. Highlights here are the name brand jeans, insanely huge shoe department and of course accessories (hats, belts, ties, etc...). I was pretty disappointed that the men's section is pretty small compared to the Nordstrom Rack I shopped at in Scottsdale. Women...you will have your fill of shopping since 80% is all you! I suggest either going early in the AM or on your lunch break. In addition, you may want to do the whole...buy it now, return it later since the dressing room lines went from one side of the store to the other! I stopped by there on a Friday afternoon and it was chaotic with large lines to the register as well as the fitting room. Seriously people...do you work? Anyways, I did score two pairs of shoes that totaled $60.00...a steal! Highly recommend! read more

Nordstrom Rack is TJ Maxx for the upper middle class. Less hard to find decent stuff, even on opening weekend (but less satisfying when you do); less hard to find XS and 0-2 sizes (but still difficult, I have my best luck at European stores like Benetton); less expensive than mall prices (but again, less satisfying because you don't feel like you've walked out with a steal). This is a relatively good fit for me. I don't like shopping as much as other girls but when I go along with them, I always end up dropping a ton of cash. I usually do a major binge two or three times a year and try my best to stay out of retail the rest of it. I usually try to satisfy my craving for quantity by shopping at TJ/Target/Ross instead of more expensive places, but this practice becomes less and less acceptable as I spend more time at a law firm and am expected to, I don't know, have a pair of Dior sunglasses. OK, maybe not, but that is what I am telling myself in order to justify said purchase. That + my bone structure only looks good with like half a dozen pairs of sunglasses in the entire universe. Dressing room wait was 30+ minutes, which is just absolutely insane. There is no way I'm going to wait 30 minutes to try on clothes and feel pressure to get the hell out of there so that the huge line of impatient-looking women can take their turn. The check out was running really efficiently, with friendly cashiers with colored flags to wave the next in line over to them. 30 day return policy is a good option to the dressing room even though I'm kind of lazy about returning things. My friend and I bought our stuff, then went and tried it on in Old Navy downstairs. I didn't return anything anyway, but it was a convenient if sneaky option. (If you're curious, I did make a purchase at Old Navy as well. I'm telling you, I cannot be trusted while shopping.) I'll add it to the rotation. Just in time, as I'm really bored of Banana. read more

Nordstrom Rack is one of my favorite stores! I've found so many high end deals here from brands like kate spade, Michael kors, seven for all mankind, Joes jeans, coach etc. The last puchase from here were $150 jeans for only $70 and a $250+ Kate spade bag for half off. Score! There are so many products to choose from, a good thing of course, but it can sometimes get overwhelming. Also, the last couple times I was at this particular Nordstrom rack, the customer service was a bit slow. read more

Shopping is a contact sport at this Nordstrom Rack. Be prepared to block fellow shoppers from pulling dresses off the rack right in front of you, cutting in the massive line to check out, and setting spouses to guard the few places to sit in the shoe section, forcing you to do the awkward one legged hop as you unbuckle and re-lace items from the cute selection while standing. I don't seem to find as many good steals at this location compared to the Rack at the Mall of Georgia, but maybe that's because there's a constant inflow of fashionable people picking out the good stuff as soon as it comes in. The store also seems much smaller, with very few options for women who wear above a size 12, and seriously lacking in size 10 and up shoes as well (something most Nordstrom's stores are known for specializing in). That being said, I still found a pair of cute brown leather flats with a bow on the toe and a professional looking cardigan on my most recent trip. Service is fine, and they accepted my groupon without a problem. Skip parking in the main lot and head to the underground deck so you can save your strength (and nerves) for the shopping experience that awaits. read more

You can find awesome finds here but the wait in line is just dreadful. Every time I go all the cashier stands are available and yet there's a long line! Half the time I question if I really need the item in my hands and just put it down. I guess it helps my wallet lol but I can see that the staff here look unmotivated and probably adds to the wait... May need a team workshop for a energy boost or get some pointers from the Dunwoody location where the staff knows how to get lines cleared and are enthusiastic about their job. read more

I like Nordstrom Rack, I really, really do. Although its not as fancy as its big cousin, Nordstrom, what Nordstrom Rack lacks in frills and stylish store layouts, it makes up for in price and sheer volume of discounts. Whenever I'm in the mood for a little down market shopping, or just want to see what's out there, I like to go to Nordstrom Rack after the typical mall shops fail to pique my interest. Finding a good deal, is really a hit or miss thing here, though. Sometimes it's a gold mine of good deals and cute stuff, other times there's not a darn thing that looks good or seems well-priced. More often than not, it's the former though. And Nordstrom Rack has a little bit of everything: women's clothes, men's clothes, kids' clothes, shoes, bags, accessories, jewelry, some little home wares, etc. While I think Nordstrom Rack gets a lot of its own merchandise that never passes through a true Nordstrom department store, some stuff I do see at Nordstrom before it filters down to Nordstrom Rack, and it truly is less expensive (and also a few months later, as is to be expected). That being said, I've gotten some great deals on good stuff (tights, scarves, socks, sunglasses, jewelry - lots of things). If you're shopping for yourself or someone you love and not wanting to spend a ton, give Nordstrom Rack a try, you may be surprised what you find. Just beware going on the weekends or around the holidays - it can get pretty crazy. read more

This might be my favorite store for men's clothing in Atlanta. You're certainly a step up in fashion and price from Marshall's and TJ Maxx and it's worth it. I'm a big fan of the dress shirts here. You can get English Laundry shirts for $35-$40 and Ben Sherman shirts for a little bit less. Generally you won't find these shirts anywhere else for under $50. Their shoe selection is smaller than DSW, but you'll find more interesting things here at a good price. Their fitting room staff is very nice and accommodating, especially in the face of huge crowds on the weekends. All the women I know love this place even more than me. It's actually one of those places both men and women can shop and find great things without bothering the other person. I usually park underground to avoid more craziness in the surface lot! read more

I am pretty impressed with the selection they have here, especially for men. They actually gave us an entire 1/3rd of the store! There's no sarcasm there, just pure appreciation and gratitude. What I like about this store is that it is pretty organized and they carry A LOT of great brands. You'll find your famous high end pricey brands (True Religion, Diesel, Joe's Jeans), but what I really like is that they have a good amount of lesser known high quality brands, which fits my fickle as a fashion snob =P One thing I really liked was how efficient the cashier staff was. Despite being a very long line to the registers, I stood and waited for only a few minutes, and by the time I had finished my purchase, there was no line left and half the cashiers assumed other duties. They really know how to to get you back on your way, without making you feel rushed. Look for red dots on your price tags, as that will add 35-50% off the Rack price. read more

I'm SO HAPPY this place is a good rack! It's well organized and laid out. The first thing I saw was a near rack of Burberry pants, jackets and shirts in the clothing department and the purses were placed in a large portion of the store. It may not have all the designers south coast has but I scored a lot in my first trip- Kate Spade, Burberry, St John, Michael Kors.. I'll definitely be back! read more

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Loads and loads of clothes. I make it a point to never get stuck in there. It is fully possible. Great items in the clearance set too...which is rare and exciting. It's also huge! It's loaded with accessories, jewelry, make up, bags, shoes and lots of designer items like DVF, Burberry, Michael Kors, etc. Be prepared to spend no less than $60 each time you visit. read more