Amanda at Shoe-Inn in Rye was wonderful, patient and upbeat! I probably tried on every Ugg product…read morein the store and she couldn't have been more pleasant. I highly recommend going to this store if you want a great variety of shoes and great service!

I've been looking all over for a new shoe that is comfortable and stylish. Good thing I found…read moreShoe - Inn! Both young ladies in there were truly amazing . I ended up leaving with two pairs of shoes. A flat and a heel sandal. I will definitely be shopping here again . They made my experience great .

The best women's clothing store in CT. Dorothy will help you choose clothing that is flattering to…read moreyour figure.al service is outstanding I am not a size 6! More in the 16 range. Dorothy will special order just for you. She has helped with selections for a family wedding and rehearsal dinner. I will not be wearing a dowdy "mother of the groom" outfit to either event. Rather I will be wearing elegant, flattering clothing. Prices are similar to to Nordstrom, L&T and other high end mall stores. The personal service is terrific!

This is the absolute best women's clothing and accessories store in all of Fairfield County. I have…read morebeen a client for 26 years. Every time I wear something from dorothy's, people stop and ask me where I got that beautiful outfit. Dorothy has an incredible eye for fashion, and her pricing is so reasonable. And she will never let you buy anything that won't make you look fabulous. She is the best, from casual to business to festive wear. A must!!!

Extremely disappointing experience. I purchased a luxury watch in October, the band failed after…read morebeing worn only twice, and I returned it to the Greenwich boutique in early November. Months later, I still don't have a replacement band, haven't received any meaningful updates, and communication from both the store and corporate has essentially stopped. At this point, the issue isn't just the defective product, things happen. It's the complete lack of accountability, follow-up, and basic customer service that's most frustrating. For a brand positioned as premium, this level of after-sales support is frankly unacceptable. Still waiting for someone to take ownership and resolve what should have been a simple situation so I can wear my watch!

Unprofessional and dismissive service. I understand…read moreavailability constraints, but the communication here was handled poorly and without respect. Follow-up was promised and never delivered. This experience was far below Hermès standards.

Everything, rented a suit for my son from the Fairfield store for a wedding. The person who…read moremeasured him got the slacks 4 inches too short. I had to drive 40 minutes 3 separate times to pick up and the fixed slacks, and twice was told they weren't in yet. The third time they said the pants were on a truck in Pennsylvania. They agreed to deliver them to a location near my home the day of the rehearsal. When they arrived they were still too short and needed to be pressed. Never again

They helped my son buy a new suit, shirt, tie and shoes in an hour. They had it tailored on the…read morespot. Amazing service and saved the day!

The ladies in the house *love* Madewell... truly, I'm just a spectator. Great selection of…read moreclothing that the ladies get tres excited about. After I dropped them off here and did a little sightseeing of my own, I went back to find them *still* shopping! They couldn't have been happier! You know how it is... whatever makes the ladies happy makes the guys even happier!

I went here on a weekday with maybe one or two other customers in the store. I went to get a…read morefitting room and an employee asked my name and then told me to go into whichever fitting room was free. All the curtains were opened so I went into the first one. As I'm trying on the shirt someone starts tapping on the fitting room frame saying hello hello and I responded that I was in there. The voice says " yeah this one wasn't open" and reaches their arm in to grab two pairs of jeans hanging on hooks on one of the walls. I thought they'd just been left there but immediately was embarrassed and thought "wow okay that's an aggressive customer to reach in while someone's changing but ok, my mistake for taking your room I guess." But THEN when I came out of the fitting room I realized it was an employee who had reached into the room while I was changing to restock the jeans. I was really taken aback that they were unable to wait another two minutes and instead opened the curtain while I was changing to reach in and grab items. I felt very violated and don't want to return to this store.

The staff here is rude and unfriendly & won't help with any returns not even if they have a…read morereceipt. Would not be coming here again .

I was a bit reluctant walking in, after all it is yoga clothing! Not that I have anything against…read moreit, just a lifestyle I haven't associated with myself yet, though on the few occasions i have, it has been painful :-) The store is well laid out and was lucky to find running clothes right at the entrance. The customer service was great, very knowledgeable and patient since I was totally unfamiliar with the LuLu line of clothing. Amy was extremely helpful picking the right shirts for running in this cold weather. Planning to try out the "run" today and see how they feel.

I used to go to the West Village Rag & Bone, but thought the salespeople were kids & just not…read moregreat. I love Rag and Bone and I finally had a salesperson that's as great as their clothes. If you're in the Greenwich store see ANGELA, she is such a doll; funny, friendly and ultra knowledgeable about the products. I tried on one of their classic calfskin leather jackets and she quickly figured out I needed to go a size down. Also, a $1K gorgeous jacket that fits great was on sale PLUS another 30% off. It ended up being HALF the original price. Also, she knew immediately what I needed and got my favorite knit TShirts from the stock room AND gave me a 20% discount on an item that's NEVER on sale. Thank you Angela, today was one of the best shopping experiences I've ever had....

I am more used to the NYC Soho location, so when I found that they have a store location in…read moreGreenwich I was pretty excited. This store is much larger in size, which makes it easier to shop vs the NYC location. I have never found it to be too busy, which given their prices Is not surprising. The customer service is pretty good as well and they would help you with sizes and recommendations. The quality and the styles of their product is what this brand is about. A bit darker look in general, but trendy nonetheless. Their clothing has been comfortable, and the one bag I bought my daughter from here, gets several compliments.

The only place I would buy a suit. The service is impeccable and attentive. They treat you with…read morerespect but in a non-stuffy fashion. The suits are absolutely stunning At a very reasonable price for the quality and look. They not only look great but feel great. Easy parking. I recommend making an appointment online.

I purchased a dress shirt from them about a year ago, and I have worn it no more than three times…read moresince then. Recently, I attended a nice event and noticed that the cuff hem was coming apart. Given that this is not a cheap store, I expected higher quality and better service. When I approached them for assistance, they refused to assist me and then suggested I buy a new shirt if I wanted to. They didn't even think about how I could be a returning patron and could purchase more in the future. You can see from the picture that this is a quality issue. I expect a much higher level of quality and service when shopping at a store like this. When I initially bought my suit from them, after tailoring, it took me three return visits to have it fit correctly. If I were you, I would seriously be worried when shopping at this store. I see a large number of negative responses online about them.