I was really nervous to try waxing again after past experiences, but Gina at Grotto completely…read morechanged that for me! She made me feel instantly comfortable, was super professional, and delivered amazing results with no irritation or issues afterward! Highly recommend over the chain monthly membership waxing salons!

I've gotten two amazing facials from Miss Charlize. Her massage is impeccable please see her for…read moreyour needs

Second time I've ever been waxed and when the other location was not pleasant to me I made my…read moreappointment at this location. The associate who checked me in was nice and professional. The aesthetician was pleasant and professional. The entire procedure took less than 20 minutes from check in to payment. I didn't get the name of the aesthetician but she was good. She made sure to tweeze the hairs which didn't get waxed. And she made me feel at ease during the procedure. I would return. Plus there's lots of parking which is always nice.

Priscilla has been great all the times I've visited her! She's an excellent conversationalist and…read morealways does a perfect job.

Love love this place. Both of these ladies do wonderful…read morejobs. Eyebrows are glamorous and beautiful.

Great place! The employees are so friendly here and truly take their time in all of the services…read morethey offer. 10/10

I'll start this review by saying that looking at different options for "manscaping" and other…read moreprocedures is at times a little bit of a task - I had looked into numerous different options for tightening the jaw line and finally found Cool Clinic by Always Beautiful - from the consultation with Veronica to the scheduling, everything was beyond easy. Jodi and the entire staff were beyond helpful and extremely accommodating - would absolutely recommend these guys to anyone interested in any sort of cool sculpting.

I've been seeing Ali for 10 years or so. She's incredibly detail oriented which shows how much she…read moretakes pride in doing a good job. She does impeccable charting so she knows exactly where she injected before and how much she used. She has me make a bunch of faces to check, and double check, where I need the Botox and filler. I tried Volux for the first time to improve my jawline, and I think it looks amazing! I highly recommend Always beautiful!!

I'm not a huge waxer but this place is great! The prices are reasonable the staff is friendly and…read morethe space is really clean. I usually see Molly and she's fantastic! My eyebrows look so good, have a good shape but are still natural looking. It's taken me a long time to find a place that doesn't try to make my eyebrows too thin or over fill them with powder. This last time I also purchased a body scrub they sell which feels and smells so good! Definitely worth checking out!

I truly cannot say enough good things about this location. I have only been several times but each…read moretime was just as pleasant as the last. My eyebrows have never looked so good and my confidence level has improved vastly thanks to Emma! Her room is always so clean and she really takes her time and care to make sure I always leave happy. I also would like to point out that the front desk staff truly has an equal hand at making the experience pleasant. I definitely recommend going here!

I have seen Vanessa off and on for years, and as an esthetician, she is good. However, I had an…read moreappointment with her today, and I got turned around on my GPS (new car) and was a little over 6-7 minutes late for my appointment. I acknowledged to her that I was late. I even called and texted her to let her know. When I arrived, I apologized and would have rescheduled my appointment. However, when she spoke to me, she was filled with attitude and was very unprofessional, which left me in tears. After my apology, she told me she wasn't going to see me even though my appointment was for up to 45 minutes, which I have email proof of, and you can see below. She claimed it was only a 30-minute appointment. There is a courteous way to speak to people, and the way she treated me was not at all professional. I will not be returning.

I have received numerous treatments with Vanessa. I have struggled for YEARS with really bad…read morerosacea and redness leading me to cake on my makeup. I have been receiving Photofacial treatments for this skin disorder and have seen HUGE results. Not only has the redness diminished but my skins texture is soft and smooth! I have also enjoyed a few facials and they are put you to sleep amazing! I have also had waxing, and eyelash lifts. Highly recommend Vanessa!

My eyebrows always look great! Everything is always clean. Prices are reasonable. It's always easy…read moreto find an appointment time that works with my schedule.

Always friendly and welcoming. The atmosphere is very relaxing as you enjoy seeing bits of farm…read morelife that is Faith's other passion. I have been going here for 10 years; Faith is a professional using great products to leave you feeling smooth and confident.

Great hydra facial. My lips were always dry, hello Colorado; she recommended a lip add on. She said…read moremy lips were soaking up the product. My lips look great. Bigger! More like they used to. 3 months later they're still plumped.

Booked a facial at this lovely place pretty last minute and was so happy that I did. They were…read morehappily able to accommodate me and my sister for the most refreshing deep cleansing facials. Angelica and Mariela were so nice and professional. Highly recommend.

Jackie was great! Super thorough and easy to chat with throughout the whole process which made the…read moretime fly (very beneficial for those Brazilians, am I right ladies?!) First timers get half off - inner thighs is $20 and the Brazilian itself is around $60-65. They offer some other services as well, including V-facials and brow lamination. Pink everywhere! Very cutesy.

First - don't purchase a membership. No one on the staff understands how it works, how it is…read morecharged, how it is applied, nor how to use it. Second - expect great latency when trying to reach management or ownership. I'm not sure why, but it took me several emails and follow up to get answers & to cancel the membership. And yes, emails ... no phone number available nor provided when pressed to actually speak with the shop owner/manager. Third - training seems to be an issue. The staff at the shop are slow and appear to be learning. After 2 services that each lasted about 40 plus minutes, I could not take any more pain. Training the staff would show up in quick, efficient, and comfortable services. This is not the staff's fault, but management for not training & inspecting their team. Overall, I do not recommend this place for hair removal - it painful, long & confusing with pricing/membership that the team doesn't even understand.

Kim is great! I came to her last year for microblading. She…read morewas very meticulous and spent almost an hour shaping, drawing and reshaping my eyebrows to make sure they are even and nice. Then she was very gentle and professional with the procedure. She is a perfectionist and even when I thought it was good, she still saw a few flaws and made corrections. She is very friendly and her studio is exceptionally clean. Since then, I went back for touch ups (it is recommended to do it every 6 months) and she did just as great job as she did the first time. I strongly recommend her. She is worth it! PS. If you're considering microblading just know this that no one ever mentions. When you leave the place your eyebrows will look dark, thick and very scary. It's normal and will go back to what it's supposed to look within a week. It looks scary and I wasn't prepared for this lol Also, you can't get it wet for a week so if you're planning a vacation or an even, plan accordingly.

I had my first appointment with Kim in June. I was pretty nervous as this was my first facial and I…read morewasn't sure what to expect. Kim was very kind, she explained what she was doing and how it would help my skin. She also let me do a before/after of the microdermabrasion which was pretty cool to see the difference. She does work out of her home but it's very clean and the room she works out of is private. It's clean, has a nice ambiance to it and smelled nice. At some point in time I fell asleep during one of the facial masks which surprised me that I'd be that relaxed. It's been a few weeks since my appointment and my skin still looks/feels great. I will definitely continue to go to Kim for future facials.