The Service department at Hartnell Chevrolet does not care about its customers or stand behind its…read morework. We bought a truck from Craig in sales and purchased an extended warranty from John in finance. We had an engine failure and were promised a gm reman engine only to find out that the warranty wouldn't cover a gm reman and those were false promises. Due to our financial situation we were forced to go with what the warranty company would cover. After being without a vehicle for over 2 months we finally got our truck back only to have poor workmanship create issues for us 5 months later. After having those issues documented and repaired by a mechanic closer to our home (we live an hour north). We were told that these items were not caused by them even though carfax proved no one had touched it since them. They refused to help pay for these repairs or acknowledge the issue. We were told sorry that's what you get sometimes when you buy used parts. We even reached out to the owner to have no response. All the general manager would offer after going back and forth was a trade in credit for an unknown amount if we bought a different truck off his lot.

Everything about our experience here was so pleasant and stress free. This is an honest no pressure…read moredealership that respects there customers and gives you the best deals without the back and forth number games. Tyler was such a pleasure to work with he made us feel at ease and assured that everything ran smoothly in a timely fashion and couldnt have asked for a better sales rep. Also. John the manager was very knowlegeable and pleasant to deal with also. Will not use anyone else in the future. Your company outshines the rest by a landslide. Fantastic. Thanks again!

Absolutely DO NOT wire these folks ant money. The business at 27605 Wilmot Rd., Trevor, WI. DOES…read moreNOT exist! This is a huge scam! Even their website looks legit...but there is no other info available online anywhere. I offered to come by and pick up a 1971 Olds Convertible, but i was told That the money had to be wired today or the "Sale Price" would not be honored. A local car dealer a block down the road is who told me the building is empty and that he had received numerous calls from others trying to confirm the legitimacy of this business.

From the owner: Lake's Muscle Car's & 4X4's specializes in quality muscle cars, classics, and 4x4 vehicles.read more

Been to the Kenosha CarMax twice. Nolan, can't call him a salesman, help with the purchase of a…read morecar, Nolan far exceeded my expectation, he was knowledgeable about the make and model of the car. Hard to do with all the different vehicles on the lot. At no point was there any pressure to finance or purchase an extended warranty. Second visit to CarMax was the service department, my problem was quickly diagnosed and repaired promptly! Sorry, I don't remember his name but he was great also

Very helpful people ! I walked right in and bought my first car here a few months ago , and they…read morehave some great programs that really help . Walk in and talk to someone even if your not sure what you want, go in EARLY they will help you find something that fits your choices and budget! Edit : I would definitely say do your own research and don't go in blind as that will more help you to find what you need

Rodney P. you came through with the fastest and most caring service during one of the worst auto…read moreexperiences I've had! You and your team are the GOATs (Greatest Of All Time) and there aren't enough characters for all the thanks and praise I have for you!! Thank you, thank you, thank you- sincerely. I'll be heading to your dealership to buy another Honda for my son due to you! Keep being a great person delivering great service for a great company.

Purchased a certified Honda Passport in 2026. This is the second Honda purchased from this…read moredealership. Mentioned to the sales rep. that the brakes felt off but was told that was because I have a hybrid they would feel different. After a few weeks took to another Honda dealership and rotar needed repair and control arm was cracked. Have tried to resolve this issue with the General Sales Manager with lack of reply and clarity on steps to remediate. I would question any certified used car that is offered at this dealership. Should have looked at reviews before purchasing as most recent reviews have concerns with the service department.

Dogan is honest, knowledgeable, and truly works to find the differentright fit for you. Highly…read morerecommend him for any new or used car purchase.

I've been through a lot in the last two to three years....without getting into to much detail. I…read moredecided to go to Raymond Chevrolet who've purchased many vehicles from the past. Because of my hiccup in life. I was Amazed how they were able to assist me and help me out. I am super pleased and also got my dream truck I've wanted. I want to send out a Huge Thank you to everyone who helped me make this happen. I want to start out with my Sales/Professional Darek K who was terrific and very kind. He really listened to me and what I was looking for and what I wanted. Didn't have the color I wanted in my truck but you have to pick and choose what's more important to you. I'm not rich to order a vehicle to my liking. This truck is perfect for me! I absolutely love it! I also want to shout-out to Stephen F who's the Sales Manager who worked his magic to make this happen for me. I could have gotten anything I wanted it was one of the best experiences I've ever encountered when purchasing a new vehicle. Last but not least a Huge Thank you to David C the Business Manager who dotes all the I's and T's lol, it was him who made the deal even sweeter by bringing to my attention the extended warranty, I so purchased. I know in the end it all worked out the same as far as numbers go....but I was able to get the truck i truly wanted and love I can't Thank you guys enough. If I could Hug you guys I would! Keep up the Great work!

July 2023 Russell, Kat, Greg, Bailey and Scott checked off all the boxes for my first buying…read moreexperience of a new F-250 6.7 Super Duty. I decided to finally trade in a 2021 F-150 and go into a bigger truck for my families activities and needs. I have known Russell now for several years and he has alway stayed in touch with me. He is always in a good mood and when he sees me, has always made sure to say hi during my service visits for the two ford vehicle's I own. Well we started discussing the possibility of going on to a bigger truck during one of my service visits for the f-150. This conversation parallels another one that I was having the same day with Greg and Kat in service about why I was thinking about going into the super duty line. Between the three of them, they gave me the confidence and information I needed to make an educated choice to start pursuing a F-250. So over the next several weeks Russel contacted me about various options that would come in inventory to see if these met my needs. Well finally a 2020 white super duty came on the lot and I had a feeling this was the one. Again I was on another regular maintenance Sevice visit with my son and Russ got the vehicle pulled up for me to accommodate a test ride for my son and I. Well taking a 6 year old ona test drive ended up asking 1000 questions which made it a bit challenging to ask the questions I wanted. Because my sons questions hands down come first. Russ respected that and just enjoyed the ride. The great thing was I was able to contact Russ personally the following day and several weeks after that about this truck to answer my questions. So that brings me to July 20, 2023. I decided to come test drive the vehicle again as I have made my decision of what I wanted to buy. I was currently looking at three different 2020 trucks at 3 dealers. The thing is the customer service I have gotten Russell, Greg and Kat at Kunes in Antioch over the years really drove me to want to do business with this team. So following my test drive with this vehicle, I was able to have another conversation with Gregg, Kat Russ and Bailey in the service department about this vehicle. This was the first time meeting Bailey and it was a pleasure. He is very knowledgeable on the diesel truck engines. All of them were able to answer all my questions and also gave me great additional information about the truck and warranties available. So from here it was pretty much set in stone that I wanted to buy this truck. From here I sat down with Russ and discussed the offer. We finally agreed on the deal with help of his team that included extended warranties and Cerma coat products available. Which brings me to Scott. Russ brought Scott over to introduce him to me and go to the finance office to finish up the deal. Scott it's another top notch individual and is a perfect fit. He made the finance part of finishing the deal very easy and quick. He was well prepared and thorough. Kat, Greg, Bailey, Scott and Russ really made me feel great about doing business with them and the Kunes Auto Group!

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

No oil change should have me waiting over 2 hours. I had a 10am appoint. I could maybe maybe see…read moreit if i was awalk in. Needs to step it up. I'm noticing a difference since the recent management change. 2 hours 20 min so far and still waiting. UPDATE: 1/12/2026 Updated from 2 to 3 stars. Upon further review, this was a shared issue. I had been recently getting spam calls from collectors. I made an appointment on the Toyota app and then later got a call to confirm. I thought it was another spam call and didn't know it was Toyota service calling to confirm. So I blocked the number (now it is unblocked FYI). But that action caused me to miss the text and a call that the service tech made while I was waiting. So blocking the number thinking it was a spam call was me causing part of this issue. The service department used to come up to me in the waiting room or call my name. Since that didn't happen, I think part of this was on them. So we both contributed to this. Given that, I bumped the star up from 2 to 3. Also kudos to the representative who called me to check up on this. They really do care about this issue. They are using the Kaizen method to improve and wanted to touch base to get that information. Looks like the service ticket was closed about an hour after I checked in. I waited 2.5 hours because of the blocked number and also because nobody came to get me. Water under the bridge. I went from Jeep to Toyota for the quality. So I need a good partner to keep my car alive. That means the service department. Thanks for checking up on me and I'm sorry that I caused part of it.

This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

I bought a used car from Raymond Chevrolet in October of 2024 and it has been nothing but pain…read moresince then. The car needed the battery replaced less than 2 months after driving off the lot, the mechanic they have on site lied about what needed to be replaced. After bringing my car to a trusted mechanic, they found multiple leaks, broken hoses, worn brake pads, and THE INCORRECT SPARK PLUGS INSTALLED. After voicing my displeasure online, I have been harassed by management constantly calling my phone to the point where I had to block their number. They are crooks who aren't even competent at fixing cars.

Dear Mr Neff. I did speak with Marty on this issue, he was…read morewho I was put in touch with when I received an over $8000 quote. I'm sorry to say but it dosent surprise me you can't find me in your records. I would love to come to a resolution but I know for a fact that it will take a lot of negotiations and time to get anywhere with Raymond Chevy on car repairs. 5 years ago I dealt directly with you on my wife's Kia that died at 98,000 miles. We brought the car in still 2000 miles under the warranty and the service department said that we have to do an oil consumption test that took us over the 100,000 miles mark and I was then told that the warranty was up and you could do nothing for us. It took me involving legal counsel to get Raymond Kia to honor the warranty and replace the engine. And yes I dealt directly with you sir. I am truly sorry to leave a review like I did but my review stands. Your service department is not trustworthy and honorable in how they take care of customers. And before anything else is said, yes my wife and I have purchased several cars from Raymond. We also will take our business for new cars elsewhere. If you would like to discuss, you have my information. Organize your records, find my contact information and call me. That is how good and quality customers service is supposed to work. Your customers shouldn't have to chase you down. I do still have your contact info as well as email but the ball is your court to fix this. Not mine.

Best dealership in Fox Lake! They're always upfront about the inventory they have and always seek…read moreto meet the needs of their customers, and won't push you to buy something you won't want. Bought two vehicles from them and they're both still alive and well to this day. An '09 Nissan Rogue and a '14 Subaru XV Crosstrek. Both are solid and the Rogue in particular has taken a beating over the years but keeps on going. 245K+ Miles on that one, and bought her at 133K. The crosstrek has 155K+, bought almost 2 years ago at 95K. Nick is my favorite at the shop but anyone you speak to there is going to treat you with respect and be professional. Sorry it took me this long to re-write my review, my opinion has certainly shifted over the years. Thanks for the two solid vehicles.

excellent people excellent cars excellent prices a good place to go for your car needsread more