When you roll up the door for the garage opens immediately when you go inside a maintenance tech…read morecomes over and talks to you to figure out what's wrong with your car and they also inform you on how long it's gonna take to fix it. They also inform you on an estimation of the price. They have some exceptional repairman and they have a very above average overall supervisor Marty there's two people who usually handle myself in my SUV it's a 2014 Chevy. They keep it in showroom condition and when you get in and ride with me, of course I'm a limo driver. You are totally satisfied and amazed at the performance of the Vehicle. I make sure all my customers know about Raymond Chevrolet located in Antioch Illinois.

I rarely leave negative reviews, but my experience with Raymond Chevrolet in Antioch was extremely…read morefrustrating and disappointing. I purchased a 2022 Chevrolet Suburban Z71 on January 6, 2026. Before purchasing, I pointed out several issues, including a cracked bumper and grille, rear-end noise, deep scratches, and other concerns. I negotiated with Jerry, and the dealership agreed in writing to replace the bumper and grille, properly repair the scratches, and address the other issues. Unfortunately, that was just the beginning. The vehicle spent much of the next two plus months either at the dealership or being sent around for repairs. Communication was consistently poor, and I repeatedly had to call and text just to get updates. The first time I went to pick it up, the bumper had been patched instead of replaced, the grille was still damaged, the scratches had simply been touched up despite being promised a proper repair, and the check-engine light was on. After it went back again, the headlights were adjusted so low that I could barely see the road at night. Then I discovered new damage to the passenger side that was not there when I purchased the vehicle. I had photographs documenting the vehicle's condition immediately after purchase. After it had been in the dealership's possession, it was side swiped - there was a noticeable dent, additional scratches, poor bodywork, overspray, and other paint issues. I repeatedly asked what happened to my vehicle while it was in their possession. I still have not received a satisfactory answer. The dealership eventually attempted to repair the damage, but the bodywork was still visibly poor, including orange peel, overspray, and scratches that remained unresolved. The window tint I had paid approximately $700 for was also damaged while the vehicle was at the dealership, requiring replacement. Thankfully, Jerry reimbursed me for that. I was also repeatedly encouraged to trade the Suburban for a new vehicle rather than simply having the original problems properly resolved. At one point, I was offered approximately $39,500 for a vehicle I had paid around $43,000 for and had barely driven. During one conversation, Phil referred to the vehicle I had purchased from the dealership as a "piece of shit" and suggested I should get into a new vehicle because it was never going to be fixed like new. That was an incredibly disappointing thing to hear from management about a vehicle they had sold me. I eventually asked them to address only the remaining safety and mechanical concerns. After another visit, I picked up the vehicle and, on the way home, the check-engine light came on along with "Reduced Acceleration" and "Service Transmission" warnings. The transmission was shifting so violently I could barely get the vehicle up my driveway. I ultimately had to take it to another Chevrolet dealership, where the transmission issue was diagnosed and repaired. Throughout this entire ordeal, I had driven the Suburban less than 1,000 miles, yet I made numerous trips to Raymond Chevrolet, missed work, canceled/rescheduled plans, paid for services and accessories that were damaged, and spent months trying to get the vehicle into the condition I was promised when I purchased it. I was not experiencing buyer's remorse. I actually liked the Suburban when I bought it. I simply expected the dealership to honor the written commitments they made, properly repair the vehicle, and take responsibility for damage that occurred while it was in their possession. Unfortunately, that did not happen. I expected a much higher level of professionalism and accountability from a GM-branded dealership. Based on my experience, I cannot recommend Raymond Chevrolet. If you purchase a vehicle here, inspect it extremely carefully, document everything with photos, and get every promise in writing.

I hate buying cars because I hate spending so much time haggling back and forth. Other than that…read morethe salesperson was very nice and I felt he really tried to get me the best deal.

Everyone was really kind and helpful. I bought my lease out and they helped to get best interest…read morerates. Patient and no pressure, highly recommend! Michael and Danny were great.

I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

Purchased a truck from here. This winter the battery almost completely died, the remote start…read morehasn't always been starting the truck recently and the alarm had randomly gone off a few times. The other day the battery had completely died. Pulled the battery and it's a Ford motor craft battery with a 36 month replacement warranty. There was a purple sticker dated 7/23 on one side and then some type of Kunes shipping sticker dated July 2023 on the other side. On 5-18-2026, my wife called the service department about the warranty to have the battery replaced as it was still within the warranty. Service told her they wouldn't replace the battery. I then drove up there to speak with service about it as it didn't make sense why the battery wouldn't be replaced when it was within the 36 month warranty. I was told they wouldn't replace the battery as I didn't physically purchase the battery even though I physically purchased the truck from the dealership with that battery in it. Also spoke to a sales manager who just pushed me back off onto service. The service department would rather lose revenue servicing my vehicles and the sales department would rather lose revenue from my future vehicle purchases and me no longer recommending Kunes over something that probably cost around $100-$150 or so at dealership cost. The request to replace the battery under warranty is not unreasonable and I don't understand how you as a Ford dealership will not stand behind a Ford product.

5-Star Experience Every Time!…read more I can't say enough great things about Antioch Chrysler Dodge Jeep! I bought my very first vehicle here, a Dodge Durango R/T, and I've continued coming back ever since. I now bring both my Jeep SRT8 and Jeep Trackhawk here for service, and every single time I'm treated like a star. The customer service is truly first class. A huge thank you to my service advisor, Steve. He always takes great care of me, keeps me informed, and makes sure everything is handled the right way. It's hard to find this level of service and someone you can genuinely trust with your vehicles. If you need service, ask for Steve! You won't be disappointed. Thank you, Steve, and the entire team at Antioch Chrysler Dodge Jeep for always taking such great care of me and my vehicles!

I purchased a vehicle from this dealership and had a great experience. My issue is with the…read moreservice center. They are rude and ignorant. I purchased a 48,000.00 jeep there and replaced the shitty ass speakers in the vehicle. After replacing the speakers there was more clarity but immediately notice there was a power loss on the left front speaker. I took it in to get it looked at and they said because I replaced the speakers and spliced wiring they wouldn't look at it. I never spliced wiring. The speakers were direct replacements. It comes down to warranty work. This dealership does not want to do warranty work. Even after I said I would pay for the troubleshooting if they find it was my fault. Shitty thing to do. I complained to upper management and they are no better. They did nothing. I was able to get it repaired and it was actually a loose pin in the wiring harnes wish would have benn thier issue. DO NOT BUY HERE! IF YOU DO EXPECT TO GET RIPPED OFF FROM THE SERVICE DEPARTMENT.

Bought my dream car here 1970 cyclone gt Mike was very helpful and dealing with my questions and…read moremy back and forth and got a good deal ...looking forward to doing more business

I purchased Chevrolet express van few weeks ago from this guys. Truck had check engine light on…read more Owner of this place told me that i diagnosed it and you just have to replace spark plugs. Few weeks later truck stopped middle of highway and i had emergency towing. Mechanic told me entire engine is trash i have to get new engine which is over $8000+ it's completely rusted under truck and i need to replace entire muffler which is around $2000. Very disappointed, don't waste your time and money at this place

My girlfriend and I have never had a vehicle before so we had called around and everybody was…read morepretty rude or tried getting us cause we didn't know any better but then we came across Mr. Js. These people are awesome, they guided us through everything and made the process super easy and understandable. The car works GREAT, Looks great, sounds great and we couldn't be happier! Thanks to Phil from Mr. Js for helping us out, he knew we needed some help finding what would be best for us and he got us setup right away!

Worst of the worst! This place is run by a rude owner that threatened bodily harm after I pointed…read moreout some problems i saw on a car I was looking at. Its like he forgot to take his meds. He just explodes and has no filter with his threatening demeanor. I would stay as far away from this place as possible he takes cars that were wrecked and, puts used parts on it and throws a crappy paint job on it and puts it on his lot. I saw some parts held on with wire and duct tape. I am surprised so many people that actually buy a car here can drive away with all 4 tires still on it. Read the other reviews all his cars are crap!

Do not purchase a new vehicle from Toyota of Fox Lake. They advertise the SmartPath price but then…read moreadd on a $2495 Pro Pack Protection. They'll tell you it's a lifetime appearance protection warranty but when you review the paperwork after purchase you'll see it's only a 5 year Assurant warranty. If you make the unfortunate mistake of purchasing a vehicle here, make sure you do a walk around before you leave the lot. When we got home we found a large, deep scratch that wasn't on the vehicle before they took it to apply the ceramic coating. We also found paint defects they should have found while applying the coating. When trying to cancel the Pro Pack Protection I was told I cannot cancel it but they'll throw in a $20 paint pen so I can fix the scratch myself. While trying to remedy the situation they reached out via text after I called and left a message, I was then transferred from person to person and they would frequently not respond. Save yourself the frustration and purchase from a dealer that doesn't play these games. Edit: Hi Jennie, after being ignored then finally bounced to someone else I've still yet to receive a response.

This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

I would not recommend Antioch Chrysler Dodge Jeep Ram based on my experience…read more I brought my 2023 Chrysler Pacifica in for a warranty repair due to engine problems. The dealership performed major work under the powertrain warranty, including cylinder head and gasket repairs. When I picked up the vehicle on September 12, it was not in proper working condition. The cooling system had no flow because it was clogged -- something clearly documented in their own service report. They stated the heater cores were clogged and quoted me $2,021 for repairs, claiming it was not covered. This makes no sense because the issue was a direct result of the engine failure, where coolant and oil contamination affected the system. Instead of fully repairing the vehicle under warranty, they returned it in a non-working condition and tried to charge me for the remaining damage. Additionally, the 12V battery stopped working after the repair, even though it had no issues before. I tried to resolve this directly with them and also through the Better Business Bureau, but the issue is still unresolved. Very frustrating experience. Be careful if you are relying on warranty repairs here

Bought our first car from Dean Driver in 2014. I was my Mom's caregiver and it was hard for me to…read moreget out to test drive cars at dealerships. Told him what I was looking for and he brought a car to the house for me to test out. It checked all my boxes and bottom line I bought the car that day. We bought another one about 1 1/2 ago and I will be calling Dean the beginning of next year to replace that 2014 car. He is great and goes above and beyond. The other staff we dealt with wonderful too.

I dealt with Brian, his response was quick. His demeanor was…read morewelcoming and ready to make the sale. My experience was pleasant. I chose the 2019 Chevrolet Silverado 1500.

was looking for a car and found model I was looking for at Carwise for a good price. Sales rep…read morewas good. once I started signing paperwork things got worse 1. told me there was a second key FOB in the back - then when they could not find it said it never existed. Cost to replace $800 2. did not have licence plate holder and were unwilling to provice one. 3. Sales manager was arogant and not helpful. 4. turns out car was from Canada and US dealerships will not service it, Including working on a recall. The VIN is not listed in any of the US databases. Part numbers in US are different. The Genisis connect (satelite services and remote entry, etc,) does not work with US based mobile services. basically, you may find a good deal there but they are not customer service oriented if you have issues.