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    Hartnell Chevrolet

    3.9 (20 reviews)
    Open • 8:30 am - 6:00 pm

    Services - Hartnell Chevrolet

    Routine automotive maintenance

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    Review Highlights - Hartnell Chevrolet

    “I am forever grateful for what John did for me and I will be sending all my friends their way if they are in need of a vehicle.”

    Mentioned in 5 reviews

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    Kunes Ford of Antioch

    Kunes Ford of Antioch

    (144 reviews)

    I contacted Kunes Ford of Antioch about a 2022 Tesla Model S Plaid listed for $44,995. The…read moresalesperson Drew Romano confirmed interest and promised to call if anything changed. I drove over 3 hours with my family and young child. Upon arrival they said it 'sold within the last hour' -- no callback was ever made. In my experience, Drew Romano is a terrible rep to work with. Other buyers should look elsewhere to make their purchase do not shop here and avoid working with Drew at all costs.

    Purchased a truck from here. This winter the battery almost completely died, the remote start…read morehasn't always been starting the truck recently and the alarm had randomly gone off a few times. The other day the battery had completely died. Pulled the battery and it's a Ford motor craft battery with a 36 month replacement warranty. There was a purple sticker dated 7/23 on one side and then some type of Kunes shipping sticker dated July 2023 on the other side. On 5-18-2026, my wife called the service department about the warranty to have the battery replaced as it was still within the warranty. Service told her they wouldn't replace the battery. I then drove up there to speak with service about it as it didn't make sense why the battery wouldn't be replaced when it was within the 36 month warranty. I was told they wouldn't replace the battery as I didn't physically purchase the battery even though I physically purchased the truck from the dealership with that battery in it. Also spoke to a sales manager who just pushed me back off onto service. The service department would rather lose revenue servicing my vehicles and the sales department would rather lose revenue from my future vehicle purchases and me no longer recommending Kunes over something that probably cost around $100-$150 or so at dealership cost. The request to replace the battery under warranty is not unreasonable and I don't understand how you as a Ford dealership will not stand behind a Ford product.

    Raymond Chevrolet - More cracks

    Raymond Chevrolet

    (193 reviews)

    When you roll up the door for the garage opens immediately when you go inside a maintenance tech…read morecomes over and talks to you to figure out what's wrong with your car and they also inform you on how long it's gonna take to fix it. They also inform you on an estimation of the price. They have some exceptional repairman and they have a very above average overall supervisor Marty there's two people who usually handle myself in my SUV it's a 2014 Chevy. They keep it in showroom condition and when you get in and ride with me, of course I'm a limo driver. You are totally satisfied and amazed at the performance of the Vehicle. I make sure all my customers know about Raymond Chevrolet located in Antioch Illinois.

    I rarely leave negative reviews, but my experience with Raymond Chevrolet in Antioch was extremely…read morefrustrating and disappointing. I purchased a 2022 Chevrolet Suburban Z71 on January 6, 2026. Before purchasing, I pointed out several issues, including a cracked bumper and grille, rear-end noise, deep scratches, and other concerns. I negotiated with Jerry, and the dealership agreed in writing to replace the bumper and grille, properly repair the scratches, and address the other issues. Unfortunately, that was just the beginning. The vehicle spent much of the next two plus months either at the dealership or being sent around for repairs. Communication was consistently poor, and I repeatedly had to call and text just to get updates. The first time I went to pick it up, the bumper had been patched instead of replaced, the grille was still damaged, the scratches had simply been touched up despite being promised a proper repair, and the check-engine light was on. After it went back again, the headlights were adjusted so low that I could barely see the road at night. Then I discovered new damage to the passenger side that was not there when I purchased the vehicle. I had photographs documenting the vehicle's condition immediately after purchase. After it had been in the dealership's possession, it was side swiped - there was a noticeable dent, additional scratches, poor bodywork, overspray, and other paint issues. I repeatedly asked what happened to my vehicle while it was in their possession. I still have not received a satisfactory answer. The dealership eventually attempted to repair the damage, but the bodywork was still visibly poor, including orange peel, overspray, and scratches that remained unresolved. The window tint I had paid approximately $700 for was also damaged while the vehicle was at the dealership, requiring replacement. Thankfully, Jerry reimbursed me for that. I was also repeatedly encouraged to trade the Suburban for a new vehicle rather than simply having the original problems properly resolved. At one point, I was offered approximately $39,500 for a vehicle I had paid around $43,000 for and had barely driven. During one conversation, Phil referred to the vehicle I had purchased from the dealership as a "piece of shit" and suggested I should get into a new vehicle because it was never going to be fixed like new. That was an incredibly disappointing thing to hear from management about a vehicle they had sold me. I eventually asked them to address only the remaining safety and mechanical concerns. After another visit, I picked up the vehicle and, on the way home, the check-engine light came on along with "Reduced Acceleration" and "Service Transmission" warnings. The transmission was shifting so violently I could barely get the vehicle up my driveway. I ultimately had to take it to another Chevrolet dealership, where the transmission issue was diagnosed and repaired. Throughout this entire ordeal, I had driven the Suburban less than 1,000 miles, yet I made numerous trips to Raymond Chevrolet, missed work, canceled/rescheduled plans, paid for services and accessories that were damaged, and spent months trying to get the vehicle into the condition I was promised when I purchased it. I was not experiencing buyer's remorse. I actually liked the Suburban when I bought it. I simply expected the dealership to honor the written commitments they made, properly repair the vehicle, and take responsibility for damage that occurred while it was in their possession. Unfortunately, that did not happen. I expected a much higher level of professionalism and accountability from a GM-branded dealership. Based on my experience, I cannot recommend Raymond Chevrolet. If you purchase a vehicle here, inspect it extremely carefully, document everything with photos, and get every promise in writing.

    Honda of Kenosha - Honda of Kenosha's Brand New facility located in Bristol, WI

    Honda of Kenosha

    (221 reviews)

    Awful experience at Honda of Kenosha. The overall rating for this dealership is deserved and people…read moreare not wrong. My girlfriend was interested in purchasing a new car and was only interested in a Honda or Toyota (the best, most reliable cars), so we decided to go to this Honda dealership in Kenosha after our visit to the Toyota dealership down the road, doing our due diligence to price match and wheel and deal. We were greeted by Sales Consultant David Cutts upon arrival and sat down at his desk to go over some available car options in stock here. He began telling us how the owner is his good friend and how they go way back and how he works off commission when we began our conversation. We then showed him our trade in car and did a test drive in 1 car, and he continued to press on what price Toyota was offering for their Corolla we were looking at (did not answer this question and you should not either) and then we went back to his desk to talk pricing and negotiate. His trade in offer for our car was insulting, it was almost 3X less than what Toyota was offering. We were about to just leave, but he calls his manager over and magically the trade in offer was doubled. We then talk price of the car itself, and try to negotiate with David Cutts and his manager. We ultimately weren't able to work out a deal, as they couldn't even come close to the price of the car/trade in car value that Toyota of Kenosha down the road was offering us. David Cutts proceeded to tell us how we wasted an hour of his time, and we told him that it surely wasn't the first and surely will not be the last (not to mention WE ALSO had an hour of our time wasted). He then handed us the key to our vehicle and said nothing else. Due to the shadiness/sneakyness/deception/disrespect of this dealership, I HIGHLY recommend that you take your business elsewhere, preferably to the Toyota dealership down the road, where we actually bought a car that day and they won our business for being the opposite of this Honda location! You work hard for your money, why give it to people that don't respect you?

    Purchased a certified Honda Passport in 2026. This is the second Honda purchased from this…read moredealership. Mentioned to the sales rep. that the brakes felt off but was told that was because I have a hybrid they would feel different. After a few weeks took to another Honda dealership and rotar needed repair and control arm was cracked. Have tried to resolve this issue with the General Sales Manager with lack of reply and clarity on steps to remediate. I would question any certified used car that is offered at this dealership. Should have looked at reviews before purchasing as most recent reviews have concerns with the service department.

    Toyota of Fox Lake

    Toyota of Fox Lake

    (76 reviews)

    Do not purchase a new vehicle from Toyota of Fox Lake. They advertise the SmartPath price but then…read moreadd on a $2495 Pro Pack Protection. They'll tell you it's a lifetime appearance protection warranty but when you review the paperwork after purchase you'll see it's only a 5 year Assurant warranty. If you make the unfortunate mistake of purchasing a vehicle here, make sure you do a walk around before you leave the lot. When we got home we found a large, deep scratch that wasn't on the vehicle before they took it to apply the ceramic coating. We also found paint defects they should have found while applying the coating. When trying to cancel the Pro Pack Protection I was told I cannot cancel it but they'll throw in a $20 paint pen so I can fix the scratch myself. While trying to remedy the situation they reached out via text after I called and left a message, I was then transferred from person to person and they would frequently not respond. Save yourself the frustration and purchase from a dealer that doesn't play these games. Edit: Hi Jennie, after being ignored then finally bounced to someone else I've still yet to receive a response.

    This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

    Raymond Chevrolet

    Raymond Chevrolet

    (5 reviews)

    I bought a used car from Raymond Chevrolet in October of 2024 and it has been nothing but pain…read moresince then. The car needed the battery replaced less than 2 months after driving off the lot, the mechanic they have on site lied about what needed to be replaced. After bringing my car to a trusted mechanic, they found multiple leaks, broken hoses, worn brake pads, and THE INCORRECT SPARK PLUGS INSTALLED. After voicing my displeasure online, I have been harassed by management constantly calling my phone to the point where I had to block their number. They are crooks who aren't even competent at fixing cars.

    Dear Mr Neff. I did speak with Marty on this issue, he was…read morewho I was put in touch with when I received an over $8000 quote. I'm sorry to say but it dosent surprise me you can't find me in your records. I would love to come to a resolution but I know for a fact that it will take a lot of negotiations and time to get anywhere with Raymond Chevy on car repairs. 5 years ago I dealt directly with you on my wife's Kia that died at 98,000 miles. We brought the car in still 2000 miles under the warranty and the service department said that we have to do an oil consumption test that took us over the 100,000 miles mark and I was then told that the warranty was up and you could do nothing for us. It took me involving legal counsel to get Raymond Kia to honor the warranty and replace the engine. And yes I dealt directly with you sir. I am truly sorry to leave a review like I did but my review stands. Your service department is not trustworthy and honorable in how they take care of customers. And before anything else is said, yes my wife and I have purchased several cars from Raymond. We also will take our business for new cars elsewhere. If you would like to discuss, you have my information. Organize your records, find my contact information and call me. That is how good and quality customers service is supposed to work. Your customers shouldn't have to chase you down. I do still have your contact info as well as email but the ball is your court to fix this. Not mine.

    Hartnell Chevrolet - car_dealers - Updated September 2026

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