Bought a vehicle from here and it was a great car buying experience from start to finish. Told them the car I was interested in and they had it cleaned and ready for me to test drive when I got to my appointment. My salesperson and the GM I spoke with were very nice and professional. Best price around and I was in and out quickly! read more

Everything went great and smooth with Luke! He helped me find a great truck that was beautiful and priced accordingly! Definitely recommend Luke he's very big help when it comes to finding a truck in your price point and don't be afraid to say no! Or that you dislike whatever option he sends because he's more than happy to keep looking and find the best truck for you! Overall I'd reccomend this place 5 stars very honest and understanding place and I didn't feel forced into anything so it was very easy to comply and talk with my salesman (Luke)! I bought a 2016 Chevy Silverado with 100k miles for only 20k and it is in immaculate condition 0 rust and very very clean with tons of features! read more

Kunes Chevrolet GMC - Chevy Silverado 2016 - Car Dealers Near Me - Lake Geneva, Wisconsin

Would not recommend buying from this location, no one there seems to know dealership policies or procedures or are willingly ignorant. No one ever calls you back. Finance officers Geraldo, Jose Vinny or Ryan are all nice over the phone but have no work ethic or good customer service. Do not buy any vehicle that does not have their "ceramic coating" already on or leave without it being put on. If service is never applied and paid for you cannot get a refund on it and will get the run around on it for months. terrible experience and waste of time all around. read more

Called them online ... "Do you still have a specific car on the lot?" YES. .......... asked a 2nd time ......... YES Drove an hour to see it. Did they have the car on the lot ???? F no ... "But we'd be happy to sell you something else!!" Maybe the WORST dealership I've ever tried to buy from. Don't even THINK about doing business with Kunes!!!!!!!!!!!!!!!!!!!!!!! read more

I live in Illinois, so when i contacted Kunes for a new GMC Sierra they said i needed to give them $1000 for a retainer until they found my truck! A day later i decided to go with another dealership closer to my home - I requested from a Wesley for them to reverse or refund my $ - well they gave me some run a round that it's a process to do that but they would refund it - Well we are going on almost 3 weeks and they still have not refunded my $!! I have contacted by credit card folks and now i plan on ripping this crooked dealership on social media!! read more

I purchased a used car from a local dealership. RIght off the bad the salesmen had completely (UNETHICAL SALES TACTICS ). Showed me the number i wanted to see,( but in fine print had it at bi-weekly payments) Who the hell pays their car bi-weekly. Second they gave me to key fobs. One didnt work at all, the second one keeps disengating from the computer and i have to mess with it to start the car every so often.... Its really annoying. Not to mention the keyless entry doesnt work at all because of this. When I called the sales guy a week later after I figured this all out... the sales men was no longer working there and they basically told me it was my problem and I would have to pay the 400 PER KEY FOB to have it fixed. The third and most MAJOR PROBLEM is the car is leaking water like a dam siv. My back seat area and into the drivers foot area are constantly wet and is now MOLDING. The dealership wont return my calls, I even called the owner directly and he didnt return my calls. I left a complaint with the BBB, and have contacted The woodstock Chamber of commerce as well (The dealership is Kunes in Woodstock Il. 60098. I should have did my homework prior to purchasing the car....their BBB RATING is a D- At this point I dont know what to do other than try to sue them. I cant sell the car in the condition it is in... I cant even trade it in as I own too much on it.. Im pretty much F'd at this point. So now Im trying to make as much noise and trying to bring as much attention to this dealership as possible in hopes it will light a fire unders someones ass there to FIX MY PROBLEM!!! THEY SHOULD NEVER HAVE SOLD THIS CAR PERIOD!!!! Please help me.....I dont know what else I can do. Ken Fukuhara 224-563-8525 Pro-Cleaners Restoration Services LLC read more

A few weeks ago, I called Kunes and then stopped in. I needed a front license plate bracket since moving to Wisconsin. Joe in service had the service department order the bracket while I was there. That was almost a month ago. I've never heard back about the part being delivered or a delay in delivering the part. No follow up at all! I had my car serviced a few months ago and it was a great experience. read more

Please dont get your car fixed there .They charged me over 13 hundred for water pump fix and this is RIP-OFF .They dont even take payments .They are terribly overpriced and I will NEVER NEVER NEVER go there anymore .Please dont .Now I have to borrow money to pay my rent .I am low income person and the reason needed to fix my car was my Chevy Cruze was my only transportation for work .For person who works hard for 11 bucks per hour $1366 is small fortune but they dont care at all DONT GO THERE with your cars ,they will steal your hard earned money without mercy read more

If I could leave no stars I would. Unethical sales tactics. Told us one thing and now refuse to stand by it. They told us they would send us our paperwork on a thumb drive and still nothing. Not to mention GM says that's a huge nono and illegal per their contract. Honestly go somewhere else to get a vehicle. They mark everything up over 5k and fill you full of lies. read more

I made the mistake of thinking the service department would be honest with my girlfriend. She needed someone to look at her ac system and I recommended she take it to the local dealer as they have the equipment to fully diagnose the problem. Told them we just needed it to last going to Florida and back. She came home with a quote for $2500 and paid them $180 for them to "diagnose" it as needing everything from the brand new condenser and ALL new hoses. I asked if they had vacuum tested it and dyed the system and she did not know. Again I assumed they would be HONEST. Angry, I took it to a smaller shop her parents have been going to for years. They vacuum tested it, dyed it, and found NO leaks. They also noted that it had NO DYE IN IT FROM KUNES. They filled the system and it's been cold for 3 months without fail. The THIEVES at Kunes in Lake Geneva had probably thought they had an easy target with a woman who knows little about cars. They got $180 out of me and I really had to hold back from going in there and creating a scene as there is no excuse for this garbage except that they are absolute THIEVES! I'll just spread the word to NEVER take your vehicle here. NEVER! You're welcome. Ignore the one star. They are not even worth that read more

Oil change. Did a great job and rotated tires also. It was all no charge since it was first service

"Faith, family, and giving back" my a** I was told I was "approved, congratulations!" on the phone to go in and be told I'm not approved.. i was told I can roll over negative equity into the new loan well that wasn't true either. An absolute joke. Cant say faith, family, and giving back if your not willing to help a family in need of a vehicle with more seats just to fit another child. Don't recommend. They say they work with any credit types, people with bankruptcy, any income and no down payment... don't waste your time! read more

We are from out of town visiting for a summer family vacation and happened to be staying next door at an AirBnb and our car broke down. I stopped by the service center as soon as it opened the next morning and immediately spoke to the service GM, Joe Russo. He couldn't have been nicer and despite mentioning that they were backed up with other jobs, he would get our car taken care of within 24 hours and kept his word. Best experience I've ever had with car service! read more

Purchased a vehicle here & had a great, no pressure experience. The service department gets you in right away & we have found them to be honest, knowledgeable & reliable. Sue K. read more

I live 2 hours away, they had a car I wanted at the best price around, I put money down to hold the car for a week. Mike was great to deal with, honest answers etc We went to get the car and my wife decided that she didn't "Love" the car in person, the car was great...they gave us zero grief, refunded our money in 3 minutes It didn't work out for us, but the dealership was great and professional One of the good ones read more

Friendly and honest I have been happy with this dealership since it has been taken over by the current owners. read more

Kunes Chevrolet GMC - Car Dealers Near Me - Lake Geneva, Wisconsin

We just purchased a Chevy Tahoe from this dealership and Ed was our salesman he was great!!! We hate buying cars but this truly was a good experience in car buying. Our salesman Ed was great!!! No pressure and no upselling. He was down to earth, helpful and knowledgeable. I would recommend this dealership to family and friend!!! If you are looking for a vehicle, this is the place to go. Nadine read more

I just purchased a 2015 Equinox from Lake Geneva Chevy, and the experience was wonderful. I was expecting a high pressure sale as soon as we stepped on the lot. Our salesman came out, and we told him we just wanted to look around. He let us just look around by ourselves. When we were ready we went in, and Ed took the time to talk to us and find us deals. I originally wanted a new Equinox, but then found out I couldn't afford the payments. Ed knowing what I wanted came back with two different options. Then Jon (financing) found me a great interest rate, and helped with our trade in. Thank you Lake Geneva Chevy for making it happen for me! I would recommend them to anyone. read more

We felt thoroughly insulted going here for a new car. First, they didn't have the car we wanted to do a test drive. Second, they pushed to do an appraisal of our trade in. Third, they quoted the full sticker price for the new car. Fourth, they offered a trade-in value of 1/4th of what we received at another dealer. Fifth, we had to get up and ask for our keys to leave. Sixth, they followed us out the door offering substantially more for our trade-in. We felt like we were at a used car dealer on Western Avenue in Chicago. read more

I went there twice looking for vehicles. One was for for me, and a couple weeks later one for an adult child of ours. Did not buy from them, will not buy from them. I was only offered vehicles over my budget both times, and was told there are no vehicles available in my budget because it is "too hard to find them". Both times the sales person did not know what was in their inventory anyway and couldn't look up options on the computer successfully when I had already pulled it all up on my phone. The second time when I wouldn't raise the budget I was asked if I owned anything of value, like a wedding ring, to trade. HOW RUDE IS THAT? Insulting, terrible service, and apparently dishonest. I am a local. I will never go there again. read more

The moment I pulled up the employees greeted me with a smile, which I feel is rare in the auto industry. I was coming to get an oil change and they mentioned their special on tire rotation. I wasn't sure if I needed it so the employee quickly checked my tires and told me I just needed an oil change, saving me some money. Not only is the service great but their lounge is awesome! They have free coffee, bottled water, and juice boxes! Also they have comfy leather chairs that I didn't mind waiting on. In all, this place is five stars hands down. I wish all auto places were like this! read more

My friend needed a new battery cable, they give us very prompt friendly service at a very fair price and on a holiday weekend too, would reccomend highly. read more

First time user yesterday....first thing, good to find a repair shop / oil change shop that's open on Saturdays in Lake Geneva!! Good for them. Had a pleasant service experience...no pressure or upselling. Feel my oil change / associated services were a value; even checked some things and concurred in my assessment that replacing a tire pressure sensor in a car with 130k miles wasn't necessary, Will be back. read more

Great experience. Toured the lot before going into dealership, good inventory. Walked in looking for pricing and trade in allowance & left with new Chevy Silverado. Friendly people, very knowledgeable, our salesman met our budget. Highly recommend dealership. read more

We drove an hour to buy a car we saw on autotrader. They honored the price and were so nice from the minute we walked in. I Hate buying cars and they made it such a great experience. None of the "let me talk to my manager" nonsense. Just a room full of nice people trying to get us in a car we loved. They even filled our tank! Talk to Matt he was great. read more

I just bought a 2017 Buick Verano from 'Lake Geneva Buick' and the service was Awesome! Great customer service, great clean new vehicles, will always buy a car from them. "Keep Up The Good Work"! Veronica E... read more

Great place to buy a vehicle! Ed my salesman was great. I showed him the truck I found on the website and asked to see it, he said no problem let me get the keys. Did not make me jump through hoops to get them. Walked me out to the truck I asked if there were other trucks available in the same price range. He said yes! Found me the perfect truck same price range! Drove it home that night! It was so refreshing to deal such a nice salesman instead of having to give someone all my information before they let you look at the truck you want to see! Ed made it seem like he really wanted me to find the right truck! Thanks Ed! read more

Dan and Karl at Lake Geneva Chevrolet were awesome. Was the best car buying experience we have ever had. We contacted them due to a bad experience at at Waukesha dealer, and within less than 30 minutes Dan was able to find (because they have so many sister dealerships to get inventory from) the vehicle we were looking for. He even went above and beyond to get us a car with more options and a better price then we got at the Waukesha location. But wait... it gets better... he kept in contact with us up until we drove to get the car.. We walked in, did a test drive with Karl, did a little bit of paperwork (that was already prepared and ready to go), and we were set to go. Our daughter loves her new 2016 Chevy Cruz!!! Thanks again guys!!! We will recommend your dealership to all of our friends and family looking! read more

Lake Geneva Buick Chevy has always performed well. This is the second time I've used them for maintenance on my '07 Suburban. I have 200,000+ miles and attribute this in part to the work the Lake Geneva Buick has done. read more

I had a wonderful experience at this dealership and our salesman John made sure we left the place satisfied! He gave us all the information we needed to know about the specific car we wanted so we felt at ease and 100% sure. I recommend anyone who needs a reliable car to go to this dealership! read more

My experience buying a vehicle was OK but after that purchase it all changed. After experiencing problems with the car after the first day I informed my salesperson. Kirk was not helpful in addressing any of the concerns that stemmed from inaccurate information placed on the Wisconsin Buyer's Guide by this dealer. The salesperson Kirk could have said that there was simply nothing he could do except offer to take it in trade on another more expensive vehicle. Instead, he chose to ask rhetorical questions such as "were you drinking or using drugs before you came to look at this vehicle?" There are many choices that you can make to buy a new or used car, in my estimation you deserve better than to deal with rude and disingenuous sales and management people at Lake Geneva Chevy. read more

Beware of this dealership's false advertising on their website. The MSRP for a Chevy Malibu was 23,165, the "Internet Price" was 17,393. There is no asterisk or small print anywhere on the site aside from take delivery by 6/30/2014. It states on the site "Special Internet Pricing is for Internet Customers by appointment Only! Call, or email to set your appointment with our internet department today!" Upon contacting their internet depart via email we were informed that the "best case price" was around 20K. I then called to ask why they have false information on their website (most of the vehicles had these low prices) and was told that price only applied if all possible discounts/rebates were applied. When I explained that it doesn't say that anywhere on the site, I was finally able to get the woman to agree to sell me the car at the internet price. We made the 30 mile drive to the dealership only to be asked if "this is the first wrong stuff we've ever seen on the internet? Like how false rumors get out there about a dead celebrity or something." I was also told that I was lying that the woman told me they would sell me the car at the Internet price (I wouldn't have driven 30 miles to purchase the car if she hadn't agreed to sell it to me). Within five minutes we were essentially escorted out of the salesman's office. These people are seething with dishonesty. They said they were going to correct the "mistake" but the BS pricing is still on the site. read more

Took my vehicle in to check for an exhaust leak and for a radiator flush. The exhaust leak was my biggest concern and annoyance. After about 500$ and 3 hours later I received a call that the vehicle was done and checked but their technician did not find OR hear any exhaust leaks. The leak was EXTREMELY audible and when I showed the tech a video on my phone of the sound, he agreed he heard it then stated "a bolt was loose, so maybe that was it"... Of course it was not. I had one of my friends come over later to try and find a leak. There was a missing bold on to the exhaust manifold that is near impossible to miss if they actually were doing their jobs and looking. I called them back to bring my car back again for them to take a look at it after spending almost 500. They said it is 99$ to get the car in the shop and then 120/hr for whatever labor. Horrible customer service. Stay away from this joke of a place. read more