Samantha Weber is a very helpful physical therapist. She has helped me to recover from a…read morecatastrophic injury and is continuing to help me to deal with post surgical pain and mobility issues. Samantha is encouraging, and incredibly knowledgeable about the muscular skeletal systems. She is very empathetic and an amazing listener. Samantha is a problem solver who put her patients first and foremost. I am so relieved to have found her for my shoulder surgery recovery.

I had a friend who was beaten up by his girlfriend's sister. Her family is manipulative and abusive…read moretowards her, her sister as they were leaving the house jumped on his back and started beating him. He still had bruises and cuts as he relayed his story. He was the one who was injured and the hospital was friendly toward him, until they found out that it was domestic violence, he was the actual the victim and they didn't asked the full story and assumed he was at fault, they were rude and even hurt him on purpose. The place has gone down hill since Cleveland took over. I know some of the staff and this is not about the departments, because I know they're good people, but the way they treat the elderly is inhumane. They give them a substandard of care and pretty much experiment on people they believe are dying without informing their family what is going on. My friend's mom passed away in an horrific way because she believed that a Cleveland Clinic would be the best place for her, if she had gone to the smaller hospital she might have been transferred to another place, because they're understaffed, but she would have at least gotten compassionate care.

Fantastic hospital. staff is exceptional, competent, and quick. Everyone from Triage and…read moreRegistration, through the Nurses and Doctors are top notch.

DO NOT come to this ER. had an ultrasound at 11:00pm sitting in the waiting room with no results at…read more3:10 am. just asked if a radiologist was here because its been hours. the answer, "yes but they are off site we don't know how long it will take. " thank God no one was dying

This place is the most TERRIBLE hospital EVER!!!! My Mom had a major surgery and they wanted to…read moresend her home with low oxygen levels (dipping into the low to mid 80s) then they got her put on oxygen and her final day in the hospital, she was completely ignored, no one would come to her aide when she used the call button and completely ignored her all day long. They eventually turned her call button completely off no one could call for help. When she was out of surgery, she sat in recovery for over 7 hours and they wouldn't let us see her! She was the first patient in for surgery and the very last to leave at night to go upstairs. They wouldn't even let us back to tell her we were still there and just check in on her! I've never heard of a hospital doing this. They claimed she was sleeping the entire time which we found out later to not be true. When she was sent home, they timed the oxygen delivery so it was dropped off BEFORE she got home and no one would come to show her how to use it. (She's never been on oxygen at home before) We had to scramble and call around to people we knew that have used oxygen for help. Thank God we had a family friend that knew how to use it! They also don't know what a CLEAR diet means. Who gives a patient tomato soup when they're on a CLEAR diet??? The nurses are all pretty much incompetent and useless! She wasn't even given her prescription meds when she was in the hospital! I am glad I no longer live in Youngstown as I would refuse such horrible treatment from the rude, ignorant, incompetent staff at this sad excuse of a hospital! Stay away from this hospital at all costs! They're absolutely horrible and have zero bed side manners!

I know alot of people bash this facility, but i was there from this past Saturday till Tuesday, and…read morereceived a stent, everyone that helped take care of me were very kind and helpful, these nurses and assistants put up with way more than people give them credit for, kindness and empathy go both ways, i want to give a shout out to "Riley ", she was so awesome and good to me while i was there, you deserve Roses for life.

Been there twice and left as soon as I could... Twice. It's dirty, the staff might be overworked or…read morejust the bottom of the barrel. Either way this hospital sucks.

They have the nicest staff ever at concentra!!! The girl are the sweetest people! I wish all…read moredoctor's staff was this nice!

Went into ER with crushed spine. Everyone was busy watching Michigan/Ohio State football game…read more Huge TV was placed in desk area. Took several hours to transfer me to Belmont Hospital because of lack of equipment for diagnosis. Things improved after game was finished However, this was not as bad as Belmont ER. For that review, see Belmont website.

Horrible. The e.r. Will allow people to suffer hour after hour. My son came in with kidney…read morestone. Crying out to me "mom. Call the nurse, please help me". You're so helpless. Hours went by before any pain medication was administered. At least 7 hours. All the time you can hear others crying out for help. I can't imagine you would allow an animal to suffer like this. He was , however treated very well after admitted to floor. Thus the 2 stars. I will need to assess where I can go on the next emergency.

This was my SECOND surgery, and I feel it is even more important to recognize just how incredible…read morethis entire team was--not just once, but consistently. From the moment I arrived, through surgery, and into recovery, I was surrounded by people who truly care about what they do. Dr. Michael Shumaker, my surgeon, and the entire operating room team were absolutely outstanding. Going into a second surgery can come with a lot of emotions, but I had complete confidence in their skill, professionalism, and teamwork. I am deeply grateful for the care and precision that went into my procedure. I also want to recognize the entire surgical staff in the room that day. While I may not know every name, I know I was in the hands of a highly coordinated and dedicated team that ensured my safety and success. Recovery was the most challenging part, especially when it came to pain control--but this is where this hospital truly showed its strength. The recovery team worked hard to get my pain under control. They did not give up on me, and that matters more than anything. Pain after surgery is real, and having a team that continues to adjust, respond, and care makes all the difference. A very special and heartfelt thank you to Mike Gemma, the anesthesiologist. What he did for me went above and beyond. He stepped in, advocated for me, and made sure my pain was taken seriously by speaking directly with the nursing staff. That kind of advocacy is rare, and it changed my entire experience. I will never forget that. I also want to recognize the nurses and staff who made a lasting impact on me: Patrick D--there are not enough words to thank you. You cared for me during one of my most vulnerable moments, and you did it with dignity, compassion, and zero judgment. What you did mattered more than you probably even realize, and I will never forget your kindness. Patrick G and Anna--you both were phenomenal. Thank you for staying on top of my medications and helping keep my pain controlled. Your attentiveness, responsiveness, and commitment to my comfort made a huge difference, especially during the hardest hours when staying ahead of the pain mattered most. Brooke--thank you for being part of my care and for communicating with the anesthesiologist to help improve my pain management. That effort did not go unnoticed and played a role in getting things where they needed to be. Jessica from Physical Therapy--you were an absolute hoot. You made me laugh, kept me motivated, and somehow made physical therapy feel less intimidating and not nearly as rough as it could have been. That kind of energy is a gift, and it made a real difference in my recovery. Valerie--your housekeeping and hospitality were truly exceptional. You did more than keep the room clean. You brought comfort into it. Your kindness, attention to detail, and warm presence made a huge difference in how I felt during my stay. And to every single staff member involved--from the surgical team, to recovery, to physical therapy, to housekeeping, to those working behind the scenes--thank you. It truly takes a team to deliver this level of care, and it showed in every interaction I had. Having now gone through this experience twice, I can confidently say this is a team that not only provides excellent medical care, but also treats patients with compassion, dignity, respect, and humanity. That is something special, and it deserves to be recognized. Thank you all for taking such wonderful care of me.

Southwoods Surgical Hospital. I was introduced to this organization because test results indicated…read moreI should consult a specialist. Thus I met Dr. James Stille. I was impressed by his professionalism and his actual interest in my complaint. An absolute GREAT experience. He has had me in The Surgical Hospital at Southwoods on three separate occasions. I was in for two sets of biopsies and once for insertion of "SpaceOar" for protection during radiation. This hospital, as far as I'm concerned, has always gone above and beyond what should be required for ALL hospitals. The doctors, nurses, orderlies and every other person always goes out of their way to be certain your experience will the best that they can give you. I would recommend this to anyone for whatever ails you. Too bad I can only give 5 stars because it is wsorth so mjuch more.

My father was in this hospital. He had a chunk cut out of his throat, and the nurse gave him…read moremilkshake to drink. He choked on it. It went in his lungs. He got pneumonia and died. This is not a good hospital.

Much better care and service than Cleveland Clinic or Summa combined. You are treated with…read morecompassion and care. You feel like family and don't receive surprise bills for the "rented space." You are also not talked into tests you don't need.