This practice went above and beyond this week for us. Yes, the care of your pets along the span of their life is very important but the end...the end is ultra important. I made the mistake of waiting with our dear boy. I listed to our daughters, who don't understand end of life and comfort. We had an appointment for end of life services next week. However, on Friday afternoon (a holiday), his tumor ruptured. I frantically called to see if they could take him in and they did...immediately. Not only were the they comforting and accommodating, they cried with us. Although we hadn't even been to this practice with him before, they treated us the same. The vet, the attendants, amazing. When we adopt a new pet, Salem Veterinary will be our new vet. They truly care, each of them at this practice. True animal lovers as they have a resident cat. We could not have asked for a more accomodating, caring and attentive staff. Thank you for making this difficult time a little easier. read more

They spent allot of time with looking over both pugs and gave us routine care options for procedures without being pushy. Clean facilities, nice staff who appear to care about the animals who come through their doors. read more

Salem Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

Dr. Sheffield and Dr. Giles are the best, and their staff are supper supportive folks, who care about animals. They treat the animals in their care with compassion and love. We have been taking our boy, Silas, to Salem Vet since we adopted him in 2008. Our children grew up with him, and he was no doubt the ruler of the house; Silas was family. Every trip to Salem was pleasant, they called him by his name and ew'd and aw'd over him (and every other pet brought in) like he was the only animal there. He recently passed, which has been difficult for my family. The love, care, and genuine compassion that they (everyone) have shown us during this period has been absolutely outstanding and really appreciated. I cannot say enough good things about Salem Veterinary. If there were 10 stars available, I'd give them 10; but alas, I can only give 5. Recommendation: ABSOLUTELY!! read more

Salem Veterinary Hospital - Veterinarians Near Me - Virginia Beach, Virginia

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Love the doctors here. My dog Biscuit (21lb Cockapoo) loves the staff and they treat her very well. I have been going here for almost 4 years and never had a problem here. My dog was also spayed here and was healed beautifully. read more

Everything about this practice is outstanding....especially every member of the staff. I have a nervous, reactive dog who doesn't like anyone, besides me, getting in his personal space...at least until he gets to know you then he's all up in yours! He is nervous. He has lunged and snapped at the vets. His behavior has worn off on me....I don't lunge and snapped, I cry and my insides shake before each visit. Suffice it to say, we are both on egg shells before and during his appointments. Then I found Dr Sheffield and her staff. They've experienced Murphy's reactivity and have seen my tears. They let us keep coming back! Each visit is more and more like a normal appointment should be. Murphy is calmer. They work hard to understand him; he is getting more comfortable. As a result, I am calmer. We have FINALLY found the perfect place that works for us! Murphy and I are forever grateful for the team at Salem. read more

For years I brought my beloved English Bulldog, Haus. Dr. Hundley took great care of him and is super friendly and great with people. The gals inside are sweet and all obviously love animals. When Haus developed cancer and had to be put down, they were so compassionate and Dr. Hundley even cried with me when I held him and they injected him. I'll never forget that she cried with me during that time. My ex got another English Bulldog and Salem Vet has been taking good care of him for the last 4 years now. They can typically squeeze you in for an emergency within a day or two. I'm not a fan of the other partner, Dr. Sheffield, who is clearly not a people person and who's bedside manner about pushing additional products at high costs and acting like if you don't buy them you don't love your animal is very off-putting. After two interactions with her I asked to never see her again. But Dr. H and the sweet gals inside make up for it. They are now taking excellent care of my new puppy, an adorable french bulldog. read more

Best Vet in town. I won't trust my dogs to anyone other than Dr Sheffield and Dr Hundley. I highly recommend both. read more

Salem Veterinary Hospital - My 3 babies who Salem Vet takes good care of - Veterinarians Near Me - Virginia Beach, Virginia

We are new clients w/Salem Veterinary Hospital and I have to say what a refreshing positive experience they are. We switched from another local vet that just did not service clients the way they once did. I needed an immediate appointment for my dog a couple of months ago & on a suggestion of someone I called Salem Vet Hospital. They took me the same day. The staff is friendly and caring. You can tell they genuinely care about animals. We have been going there for a couple months now and last nite I had to take my dog in for an injury. The doctor was amazing. He got down on the floor w/my dog and interacted w/him as if he was his own dog. I am really impressed w/this practice. I will not go to any other vet now. Salem Veterinary Hospital is our new home for our dogs health needs. read more

Dr.Hundley and Dr Sheffield are very compassionate and caring vets. They are extremely well equipped to diagnose any problems your pet may have. I highly recommend Salem veterinary hospital I have three dogs and I truly feel the staff truly cares. read more

I have followed Dr. Hundley from her previous clinic to Salem. I pass 3 vets to see her and the staff at Salem Veterinary Hospital. She has become a part of our family and knows our dogs by name but also remembers what their last visit was for and their history. Everyone there is compassionate, loving and respectful (along with a great sense of humor). I wont take my babies anywhere else. read more

I went here in mid-May to have my dog looked at. The staff was very nice and so was the Veterinary I saw. Unfortunately the blood work done showed my dog wasn't doing too well. After a couple of weeks of watching him get worse we as a family made the decision to have our dog euthanized. Salem Veterinary Hospital was so accommodating during this process. We walked in, we were lead to our comfort room and we're explained what was going to happen. We were offered packages on what we wanted done with his remains. As hard as it was the clinic made the experience easy for us. We were allowed to stay with our beloved Shiba as long as we wanted. He past so peacefully with all of us there to send him on his way. Thank you for all you have done for me and my family. I know Hunter is up in heaven having a blast with no more pain. Thank for all your patience and compassion through this process. It's something that will not go unrecognized! Bless all of your hearts! read more

Salem Veterinary Hospital - Hunter - Veterinarians Near Me - Virginia Beach, Virginia

I bring my dogs and cats there for the last two years I have to say they are so good they explain everything in detail They really care about your pet read more

They are a very caring and compassionate staff. Dr Hundley took care of my sweet Dyson. He had IVDD and unfortunately had to put him down. Couldn't put him through another surgery. She cried along with me. Taking care of Snickers even with Covid19 situation. I'd recommend this vet highly. read more

I brought my toy poodle, Lambchop, in for dental surgery and he did great. When we picked him up he was very alert and they did a fantastic job making his pearly whites pearly white. He did however, have to have 2 teeth extracted, but otherwise I couldn't be happier. My chihuahua goes for her dental next Wednesday. Both my dogs are geriatric and have some health issues and wouldn't think of trusting anyone else with their care. A GREAT BIG THANK YOU. read more

I recently moved to VA Beach from Pensacola where my dog's routine quarterly allergy visit was about $75. At first I thought this vet was going to be awesome because it was so close to home and I was the only one in the waiting room and my dog was seen on time. 20 minutes later I'm at the checkout table and they say the visit is $405 which was ludicrous to me. They charged me $33 dollars to put a piece of scotch tape on the back of my dog and then examine it under a microscope for 10 seconds (test came out negative...waste of money), $17 for nail clipping (should be complimentary), the shampoo was $52, so I just ordered it on amazon for $35, the visit alone is $65. The shot was $105! The visit alone is $65, and then they tried to give my dog bravecta ($75) for what they said was mite removal, which my dog doesn't have and he's on K9 advantix anyways. All in all this felt like robbery to me. After trying to put me onto diet food, new flea and tick medicine, charging for anal glad expression and nail clipping it was clear they were doing unnecessary things to make more money. A real shame all things considered. read more

This is not your box store vet. They are a personal and caring vet clinic. We brought our sick cat in for a visit yesterday, and they treated her like gold. They also impressed my wife with how nice and professional they were. Before you go to one of the big guys, check out Salem Vet! read more

I took a very pregnant kitten I found there yesterday. Wonderful, knowledgeable staff and doctors. Was very impressed and they will be my go to vet now. I used them years ago but Dr. Wood was the Vet and was just awful. I love these Vets and glad he is gone. read more

Worst vet experience ever. Nice people but completely took advantage of us- we brought our sick dog here who had kennel cough and left with a $480 bill just for a 30 minute exam and some meds. None of which I assure you should have totalled anywhere near that. I asked other vet friends and they said half of what they charged would have been reasonable and they couldn't believe it. I wrote them an extensive complaint and never received a reply or even the slightest concern. We live less than a mile away and I now drive over an hour to our old vet in Elizabeth city just to see someone with reasonable prices. Salem- you should be very concerned withy unhappy customers because it affects your reputation and your business. Fixing the situation could do a lot. read more

Location location location... This is conveniently located for us. We've had very good service by friendly staff with each visit. On a cautionary note, be aware you may well be recommended excess services. The staff was fairly straight forward in identifying the "nice to have" items but listen carefully or else your bill will be very high. Ask about refunds as well. Doing so got us a $10 rebate for the heart worm pills. read more

This was yet another first for us so didn't know what to expect but everyone was extremely informational which is a good thing. Benji loved everyone their as well. The first visit was free with a price run down for all the vaccinations the were recommended. We have an appointment next week so we are definitely going back. read more

my family and i would like to give our sincere thanks and appreciation to Dr.Hundley and the staff a salem veternarian hospital. We recently loss our little chichuaua PUNKIN and Dr. Hundley and staff could not have been more supportive in our time of grief she was a patient there for many years and was given the upmost care any one could ask for in regards to their little fur babies thank you each and everyone read more

Small business change personality every couple years. Salem fell out of favor for not listening to me. Dr Sheffield has always been good and a favorite, but I have been unable to see her last few times there, seeing someone else. Staff perceived as dont listen to me seeking profit first. Cat ernie didnt like vet tech last time which is unusual. He loves all. Made me wonder how he was treated when out of my sight with tech. Constantly wanting unnecessary and expensive work done against my wishes and refuse to listen to me. Held me hostage to repeat visits to refill Rx instead of providing more refills lasting longer saving revisits and costs. Not listening. Math for a 90 day Rx inaccurate, rather it was only 45 days but staff wont listen to me. I vote with my feet. In a couple of years I may revisit Salem to see if staff has improved. read more

I have been taking both of our cats to Salem Veterinary Hospital for 10 years and they are absolutely wonderful. They are always professional, friendly and work with my budget. Our cat, Blackie, has some medical issues with IBS and Salem Vet has helped with medicine and she is getting better. Our cat, Silver, was sick (she was 15 years old) and they did everything they could to find a cure for her after multiple tests, but her Kidneys were failing and unfortunately, we had to help her cross the "rainbow bridge". The hardest decision to ever make, but she was failing and lost so much weight and had no strength so it was her time. The staff was caring and understood how painful it was. We got a wonderful sympathy card signed by every staff member and it was so thoughtful and of course brought tears to our eyes. Silver was a special cat and we have so many memories of her. Thank you Salem Vet for taking care of our precious animals. Karen Clements read more

This place is out for money, not the animals or the consumer. They refused to look at previous records until last minute and change plans last minute. Each tech has a different idea of what is going on and they are always short staffed so you can't get any help. read more

Wonderful staff from the person that booked my appointment to the doctor herself. I would recommend this kind and caring staff for your pets. Thank you for making our visit comfortable for my dog as well as reassuring me the entire time. read more

I take all three of my dogs here and never have any problems with any of the staff. However, I will caution everyone to be careful about extra expenses. They will recommend a lot of services that are not completely necessary and their prices are definitely not the cheapest. A regular checkup with basic shots always costs me over $250, not including heat worm meds. A little steep in my opinion, but the location is what keeps me coming back. read more

Although I think this place has the potential to be a great vet hospital, they should really get a new main doctor. My husband and I had a very bad experience here. After 2 years of constant vet visits at another clinic, trying to save our 17 year old cat, we finally made the very painful decision to put her down. She was sleeping all day, except to eat and when she did get up she was in pain, walking very stiffly and moaning. Many times she would cry out in pain. She wouldn't use the cat box anymore and she seemed so sad and in pain all the time. We had recently discovered Salem Vet Hospital was right by our house, so we figured we would go there, to save her the long car ride on her last day on earth since she did not enjoy car rides. The helpers and staff were very nice and compassionate and asked if we would like to get her tested to see if there was something else they could do for her. (We had already been through this for 2 years at another clinic when we thought about putting her down 2 years ago, and we knew she was ready to go.) We respectfully said no thank you, and she said she would honor whatever our request was. I wish Dr. Sheffield had an ounce of compassion that the rest of her staff does. When she came in, she clearly saw that my husband was crying and very emotional, but she proceeded to try to convince us to test her and treat her so that she could be around longer (and in my mind so that she could get to the bill to be higher). Between sobs, my husband relayed all we had already been though with her and how much she was in pain and how hard this was for him, since he'd had this cat since he was 21. Dr. Sheffield didn't show any compassion and persisted in trying to convince him that testing and treatment was a better option. I spoke up and echoed what my husband said and added that this was not an easy decision or one that was made lightly, but that it is what we came to do. The doctor had the audacity to continue to persist and actually said that we should at least do the testing to make THEM feel better. Ummmm, excuse me??? We didn't come here to make YOU feel better. I was outraged, but had to stay under control to be there for my husband and daughter who were openly crying and emotional. Before leaving the room she said she would write up an estimate of how much the testing and treatment would cost and then we could make our final decision. The whole time I'm thinking ITS NOT A MATTER OF MONEY, WE ARE TRYING TO DO THE RIGHT THING BY OUR CAT THAT WE LOVE VERY MUCH AND YOU ARE TRYING TO GUILT TRIP US JUST TO ADD MORE NUMBERS TO THE FINAL BILL. When she went out of the room I told my husband I'd be right back. I spoke to the receptionist at the front desk and told her I was very upset because my husband and daughter are very emotional and Dr. Sheffield keeps trying to shove this testing and treatment plan down our throat after we have several times politely refused and is only making an already hard situation even worse. She told me she would take care of it. I went back to the room and after a few minutes one of the helpers came back with an estimate for testing and treatment and we were required to sign it and say that we were refusing treatment - I mean we ACTUALLY had to write out the words!!! I have never in my life heard of such a thing! I have had my share of pets growing up and have had to put a few down and I have never in my life been treated so rudely or in such an accusatory manner. I don't care that this place is right down the street from us, we will not be coming back here again. read more

I bring both my cat and dog and am always satisfied with the care they receive. The online pharmacy is amazing and I appreciate their scheduling reminders. I will always recommend Salem Vet! read more

I was looking for a vet because the two other places I was at did not meet my standards after a few incidents that happened and they were not accommodating. Salem Veterinary Hospital is in my neighborhood but I needed to do research before I decided to use them (this was in November 2014). I sat out in the parking lot a few days and approached customers who were going in or out of the office to ask why they chose Salem Veterinary Hospital. I walked in myself (without my dog) and asked questions. Since it was the first visit my greyhound was going for his annual checkup, I figured I would try them. I was pleased with our visit. On March 18, 2015 at around 8:23 am, my greyhound got a bad tear on his skin (greyhound skin tears easily and runs like a pair of nylons) I called my new vets and was told that the doctor is in surgery all day (my thought was great I'll need to find a new vet) hold one moment.....she came back on the line said "bring him right in". I just had knee surgery (February) so when I walked in with a cane frantic needing help to get my greyhound out of my truck, two tech came out and one just swept up my dog (90 some pound) and in she walked. I was very emotional due to the situation going on and everything I was dealing with in my personal life. They wanted me out of the room but I asked if I could just stay long enough until they gave him something because I could see in his eye he was possibly going into shock. (My greyhound is blind in one eye and the tear was on the side he was blind on). I was apologizing and explaining why I was being such an emotionally basket case, that when I did finally go to the lobby Dr. Hundley came out with a cold bottle of water and said "I will take good care of him, it will be ok". The tear was worse than at first glance. Dr. Hundley had to do surgery; the tech came out updating me and showing me pictures of what was going on. I told them I was staying all day, didn't care how long it took. About 3 hours later Dr. Hundley came out said he is doing good, resting well and even has a little snoring going on. An hour later they brought him out to me with a blanket and we were on the floor until my greyhound woke up enough to go home. Over the next 3 weeks we went back to get draining tube out, 2 more stitches back in (due to dog bothering it), another draining (due to fluid building up) and finally all stitches removed. I can only speak about my experiences but to me Dr. Hundley is very caring and compassionate person not only with my greyhound but with me as well. The staff is friendly and informative and I look forward to a long relationship with them caring for my greyhound. Thank you, Cindy Clark read more

The night prior I found this Vet on Google and it was one of the best Vets in the area based on the reviews, as I am new to the area. When I went to their website I was even more impressed that you could drop your pet off on certain days, how convenient! I decided to mosey in to drop my baby off only to find out; "We are booked today. I know our website says that and we are working on getting that updated, sorry." How disappointing! If your website says one thing you should stick to that until you get it updated. read more

My fiancé Melissa brings her "furry girl" here (whom I am convinced she loves more than me), so when I was in need of a new vet I brought her in today for a nail trim. They took great care of her, found an abrasion on her leg and trimmed around and cleaned it up at no extra charge, but did so with gray care and compassion for my girl who does not like her feet touched at all (hence the vet for a nail trim). Got to spend a few minutes talking to the doctor and and just observing the staff. I am a manager at a large medical practice and we offer great care to our patients, my puppy got that same treatment today and as a pet owner and dog lover, that is extremely important. read more

Been using this vet (and all it's various Dr.s) for over 20 years. In all that time I have not had a bad experience. They do recommend services beyond what you're there for today, but just like human check-ups and their tests, it's all to be sure your fur baby lives as healthy as possible. That being said, you are under no obligation to pursue those services. It's great to know that your vet also kennels, just in case. Our babies lived a long and healthy life under their care until age related illness took them away. I have had to help two of my babies over the rainbow and unfortunately Salem was closed. FYI, in this area I use Blue P*** for that after hours and they were very accepting and sympathetic about our decision. read more

This practice is literally as good as it gets! Dr. Barbara Sheffield is extremely knowledgeable and takes her time to discuss every option with you. The staff is very courteous and you will feel very welcomed from the minute you walk in the clinic. read more

I had been taking my two doggies to Salem for a year and loved the staff and the service was good. Then last Friday I brought them in for boosters and a new vet was there whom I have never met before. She was so incredibly disrespectful to me trying to lecture me about not getting all of the shots my pups needed and looking over at the assistant and rolled her eyes and said this is going to be a long appointment. I was trying to explain that I receive post cards in the mail from them with reminders and I had gotten one last month that I got two more different reminders for separate immunizations this month and I do what they recommend as they arrive. She wouldn't stop ranting long enough to allow me to finish explaining. Treated me like an ignorant and negligent owner but never took a minute to let me speak. I stopped our transaction and left the building and announced that I will be finding a new vet. This is a business and we have choices as consumers where we spend our money and I could not have been more offended by the unprofessional abuse of a customer. Please do not waste your time at this place. read more