great service awsome work does great work. got my boots fixed Hes the best around here in townread more

I needed a simple repair on a pair of women's dress shoes and he was quick and explained exactly…read morewhat he would do. The price was very reasonable.

I took a pair of jordan shoes, in really good shape, the suede was intact, but were unglued due to…read morethe heat from washer/dryer combination and I took them here, apparently I did not do my homework. Before I committed to letting them repair the shoes, I ASKED them if they could repair them, they said yes, they charged me, and said they would call me when ready. You would think as a customer: If they said yes to accepting the job, if they charged me for the job, then it means they can do the job, that they have the expertise to do so, right? Wrong. I had to call to get an update, they finally said they were ready and when I get there, the shoes are full of glue, very visible, and the suede is damage. Their lame excuse is they could not fix them...then why charge me if you could not do it? Why commit to only do a sloppy job? Why attempt to do it if you don't have the experience to do it? Worse, why give this excuse and STILL have the audacity to charge and yes not reimburse me for AT LEAST the cost of repairs, which would not even be enough to cover for one shoe!? Stay away, pay more and next time don't do the same mistake I did. Not worth it.

I like to do business locally, however Becks Red Wing store is very lacking in customer service…read more I have purchased boots from them on several occasions over the years. I came in about a year ago to have a pair resoled. I was told that the person who did it had retired and that they were in the process of finding another craftsperson. I brought in a pair of my boots two weeks ago and was delighted to hear that they were offering this service again. I left my boots and was told that they would be ready in one to two weeks. I didn't hear from them so I stopped by two weeks later and was disappointed to find out that they had not been done. The lady who helped me said the repair person was on vacation and did not know when he would return. I was surprised that she didn't even offer an apology. It is obvious that customer service is not a priority!! I will simply mail my boots direct to Red Wing for repair & new soles. I asked for a refund and will be taking by future business elsewhere. Brad

My shopping experience was one of the best at this location. The customer service was beyond…read morebelief. Both the employee and the manager were exceptionally helpful in helping me locate the item I needed. I asked questions and got answers! I went in uncertain about what I needed and came out with exactly what I was expecting. I would definitely recommend shopping here. Thank you ladies for taking the stress out of shopping for my son!

This place is so unprofessional!! I was in a couple days ago and A random dog came into the store…read more(Not a service dog BTW) And the supposably store manager SAM ran up to the dog like it has never seen one before. She started screaming and running around the store. Like hello!?!?! I am allergic to dogs and walking in was a hazard for me. In my opinion she should not be store manager of this store due to her being soooooo unprofessional and inconsiderate. She is lucky I don't go to corporate. Disgusting act by her!

Lee's Alterations is the best tailor I've ever been to! I brought in a few pairs of pants and…read morewithin about 2-3 days, they fit like a glove. Lee is not only incredibly skilled but also such a kind and sweet person -- you can tell she genuinely cares about her work. On top of the quality, the prices are very affordable. If you need alterations done right, don't hesitate -- Lee is your person!

Did an excellent job of shortening some pants. They were ready exactly when promised…read more Friendly

The hours are limited but she's done good work with a friendly attitude. Very convenient parking.read more

Very friendly, fast, and great value! I had a leather bag that needed repair and I was able to pick…read moreit up the next day. She even reinforced it so it wouldn't come apart again. Will be returning for any future needs!

I was need of new work boots and the brand I was looking for guided me to this store for being a…read moreauthorized dealer. Went to the store and they had the boots there and with sorts of different styles and brands too. I bought the boots that I liked and the customer service was great and helpful. I will gO back again and recommend people about the store.. Thanks again

From the owner: We specialize in everything from Western Wear to Work Wear. We carry all the big name brands like…read moreAriat, Justin,Wolverine,carthartt and theres more

We had a new headliner (ceiling) put in our car, they did a great job on it and were fast and…read moreoffered a good price

I hired Juan to restore/replace the interior of a 1977 camero - upholstery, carpet, dash-pad,…read moreconsole, door panels, carpet, seatbelts, door weather stripping, etc... I purchased all required parts. The job was supposed to take 4 weeks, but took 7. The first attempt to pick it up, I noticed immediately that the instrument cluster in dash came loose when he changed the dash-pad. The speedometer was literally tilted forward and down. The headlight knob was dangling and the lights would not turn off. I ended up having to leave it another day. When I picked it up the next day, I noticed a couple small things, like how he monkey rigged the glove box to stay in place, as it was broken and hanging from the dash. At this point, I decided to get the car out of there - I did not want him to touch anything else. Once I got it out of his dimly lit shop, OMG! The upholstery work was acceptable - a couple loose areas and messed up stitching in a couple spots. Almost everything else was terrible! There are so many issues that I have to have fixed, it's hard to believe this guy does this for a living! I texted Juan and Juan Jr. the below, when I got home. No response from them! 1. Window moldings not replaced 2. The ac will only blow at feet. The duct was broken or removed when doing dash pad. 3. Window switches pop right out of the nasty hole cut in console. 4. Front seats are loose 5. Bottom of back seats are not even connected. 6. Both plastic seatbelt guides were broken during installation 7. Not sure what the bracket contraption is under glove box, but it's hanging and obviously broken 8. Driver window only rolls half way because it's binding on something due to door panel installation9. Door handles still broken. I'm surprised they were not repaired with a screw when panel was off, or you didn't tell me I needed new ones. - I'm sure there is more. You ripped me off. There is no way you didn't know all this

Rude and unprofessional…read more I called to ask about a dress, they said they had it, but when I mentioned I didn't have an appointment the woman immediately said "ok thank you" and hung up. No help, no courtesy, nothing. If this is how they treat potential customers, imagine how bad the in-store experience must be. Save yourself the headache, plenty of other boutiques actually want your business. Groseros y nada profesionales. Llamé para preguntar por un vestido, me dijeron que sí lo tenían, pero al decir que no tenía cita la mujer simplemente respondió "ok gracias" y colgó. Sin ayuda, sin cortesía, nada. Si así tratan a posibles clientes por teléfono, imagínate cómo será en persona. Mejor evita el mal rato--hay muchas boutiques que sí valoran tu dinero.

Love love love!…read more This place has the cutest items. My main concern when I go shopping is that I don't look basic and don't have all the same clothing as my friends. This places makes all that possible! A lot of the items here are imported which I love! The store owner let me know that they import from Colombia and that totally makes since all of the items are so flattering to the natural body shape. The price point is very reasonable and the service was great as well. I purchased my birthday dress from here and I couldn't be happier with it!!

We have had 2 chairs and 4 cushions reupholstered by these lost talented people. Our chairs are…read morestill in excellent shape 10 years later. Please use these old world artists, you will be very impressed.

Francisco did a quick repair on a fabric-covered sofa. The stitching was clean and almost…read moreundectable. He responded quickly, and it was all completed at a very reasonable price. I would definite call on him again.

Had work tentatively scheduled before xmas 2024 to repair front seat on truck. Nice guy - was…read morelooking forward to it. Then he went dark. No follow up. Went by the business (home) and it looks shuttered up - no projects in the driveway as per usual. Phone number no longer works. This business is dead.

Look no further! Excellent Quality and Value…read more This shop took on a unique and difficult auto upholstery repair and returned it looking fantastic.