Tyler has been managing our pool for the past year, and he consistently provides excellent service…read more He is highly knowledgeable about pool upkeep and maintenance. Additionally, he goes above and beyond to resolve any out of the ordinary issues that come up with the pool. We highly recommend Prime Pool and Spa (Tyler) if you're looking for a reliable pool service company.

The absolute best! I have had my pool cared for over 20 years and have had several services. Other…read morethan my first service provide that stopped serving the Gilroy area years ago, Tyler is the best one yet! I struggled for the last 10 years or so to find a reliable, knowledgeable, dependable pool service and I couldn't not be happier that I found Prime (and Tyler) they don't get any better!

My spa was broken. I had a DIFFERENT spa guy out 3 times and they kept misdiagnosing - told me to…read morebuy a new spa. I called ERIK.. came out in one day.. diagnosed the problem FIXED THE SPA! Erik has great techincal skills, great workmanship, fair pricing. He is the Spa guy You have to know.

I reached out to Erik for assistance with getting my Spa that had been out of service back up and…read moreinto shape to run again. He had all the answers and directed me to the parts I needed to facilitate that. He also was very on top of the chemicals I would need to get the water in balance for some relaxing Spa time. His quick response to my questions and needs showed me that he will always be my go to man for future Spa needs. Thank you Erik for all you did to help me with this restart!

I was outside waiting for someone from Benz Pool Biz to come out for our appointment. This guy,…read moreMel, was cleaning the pool next door, his truck saying pool tenders. I told him I was waiting for Benz Pool Biz, and he said Benz pools sent me. He charged us 2200 dollars, but originally, he said 800 over the phone and didn't tell us that the price would have been different until he finished. He didn't mention a thing. This company just farms people out.

Ben has serviced our spa for about a year. He does a wonderful job! He is always prompt, follows…read moredirections well, and gives great advice. It was a HUGE relief to find Ben! He's truly wonderful and it takes a large amout of pressure off us not to have to worry about our spa. I'd recommend him with 10 stars if I could!

The entire staff is so helpful and knows their stuff!! We occasionally get our water tested and…read moretheir instructions are clear and concise. They always have the chemicals & pool supplies we need to keep our pool in pristine condition.

I was back at Blackthorne yesterday buying a new cover as handyman Roger Michael of Arroyo Grande…read moreruined my other cover. I was treated very kindly. All my questions were answered and the salesman was so nice. I even started the cleaning service again. I was very pleased.

Owner Ricky Avila was super responsive and knowledgeable from the beginning to end of our repair…read more We have a pretty old hot tub in Santa Cruz County which stopped working and obviously had some old parts needing replacement (we've had zero luck finding a good repair person that isn't from the bay area in the past). Ricky responded quickly, had a cancelation so moved our appointment up and diagnosed the problem quickly and affordably. He ordered parts, stayed in contact with an ETA of the parts, and showed up as promised and completed the repair. A complicated full circuit board replacement and a separate valve replacement seemed like no problem technically. Locally owned business and young man making his way with a new-ish business and top-notch customer service and technical skills. If you need spa or pool repair you've found your guy! Six stars if they were available.

Prompt and reliable service, Understood the problem and gave an estimate quickly. Managed the…read morerepair .Good customer service. Highly recommended.

Consider ignoring the business hours posted on yelp. When I called during normal business hours,…read moreeven when Yelp posted "Closed", Jib, the owner, answered. Although a first time customer, Jib addressed my needs quickly, efficiently and with integrity. Note that the problem which Jib corrected was primarily caused by my stupidy - he didn't charge for the house call.

Jib is just the best. Our pool pump won't prime. The two Penair 263027 2" diverter values were…read moreletting air into the intake pipe. Jif was here in an hour. Brought the O-ring repair kits. Fixed the problem in 20 minutes. No muss, no fuss. Great guy too.

Chris, was extremely responsive in returning my calls. He expertly replaced and repaired a faucet,…read moresnaked bathroom sinks, (which work great now), and fix a toilet we were having issues with. He prices were very reasonable, he had an exceptional demeanor and kept us well informed throughout the process. I would highly recommend him.

came to fix my bathtub faucet went to get a small part charged 265.00 and my tub still doesn't…read morehold water! just saying, dianne

Terry is outstanding! He does a great job, shows up on schedule, and is a straight shooter.read more

Just stopped by my mother in law house. The pool guy just…read morefinished cleaning the filters. Pool is green. Checked the skimmer basket and it is broken with feathers in it. Chlorine floater is empty and covered in algae. No sign of fresh Chlorine anywhere.. I've never seen such negligence.. Do you're self a favor and find a professional.