My spa was broken. I had a DIFFERENT spa guy out 3 times and they kept misdiagnosing - told me to buy a new spa. I called ERIK.. came out in one day.. diagnosed the problem FIXED THE SPA! Erik has great techincal skills, great workmanship, fair pricing. He is the Spa guy You have to know. read more

Erik replaced my broken pool pump in a timely manner and with competitive pricing. I would recommend this business to anyone on the peninsula. Thank you, Erik! read more

I reached out to Erik for assistance with getting my Spa that had been out of service back up and into shape to run again. He had all the answers and directed me to the parts I needed to facilitate that. He also was very on top of the chemicals I would need to get the water in balance for some relaxing Spa time. His quick response to my questions and needs showed me that he will always be my go to man for future Spa needs. Thank you Erik for all you did to help me with this restart! read more

Erik's Pool & Spa Service - Pool & Hot Tub Service Near Me - Salinas, California

Erik was professional and responsive to me needs when my beloved hot tub failed. I clearly knew what the problem was, ordered the part, installed, and I am back in my hot tub. read more

We had some trouble finding anyone to help us with our old hot tub and Erik was the GOAT! Super fast response time, flexible with our schedule, and was a true professional when it came to price and quality. We even had an unforeseen error occur (not Erik's fault) and the turnaround that he provided with no additional charge was TRULY above and beyond. Definitely the full five stars for this guy. Thank you for everything! read more

Had a great experience dealing with Eric . I have an ancient hot tub and was having problems getting the filter and heater pump working. I was anticipating having to have it replaced, but Eric came out to assess the problem and found that it was an electrical one and he fixed it.! Right there on the spot. And last night I enjoyed the tub for the first time in a while. I highly recommend his business . He was personable, knowledgeable, and very efficient. If you have a pool or a spa, this should be your go to Guy.! read more

Erik responded quickly to my request for service for my hot tub. He was able to diagnose and fix the problem within a few days. I recommend this business. read more

I have a large pool in Pebble Beach and I have relied on Erik's Pool & Spa for years to assure it is in great shape. They are the best in the area--great communication and follow through!!! read more

If you want your pool to stay clean or have any issue resolved in a timely manner I would give Erik a call. All calls and texts are answered immediately and in a friendly manner that you can trust Erik and his staff at what they do to keep your pool in excellent condition. John Carmel Valley read more

I was having a hard time finding someone in the Monterey area to service my hot Tub but then I was referred to Erik's Pool and Spa service. I called and left a message and then got a return call by the end of the day. Erik was at my home in Carmel Valley within a few days. He diagnosed the problems and ordered the correct part, but he couldn't guarantee when the part would arrive, but he was in contact with me via text with the ETA. I was very happy with his service and follow through hence the five stars. read more

This business is dishonest. We called requesting service on our hot tub. They came, took one look, said they do not service recessed hot tubs and left then billed us for the full service amount. They NEVER once mentioned anything about not servicing recessed hot tubs. They never even asked us for any information about our hot tub before coming over. I suspect this is their way to make an easy $100. Shame on you Erik's Pool and Spa for your greed and dishonesty! read more

Very helpful discussing my hot tub repair options even though his company did not offer the maintenance for the accessory that I had. I will use this business if I ever have opportunity in the future! Very honest and trustworthy read more

Long time customer. Highly recommend to anyone looking for maintenance services. Always prompt when problems occur.

Always keeps my pool sparkling clean and clear. Friendly and honest service at a reasonable price. I have been using them for years with no complaints. read more

Erik has been taking care of our fountain maintenance for many years, and always shows up on time, does a great job and is very communicative. He has helped us with regular maintenance, as well as replacing the fountain pump and other misc repairs over the years. I highly recommend him for your pool, fountain and spa needs. read more

I have worked with this company for many years and Erik and staff are great at maintaining and repairing our pool and spa needs.

Erik was very quick to respond to my need of repairing our well used hot tub. He is very knowledgeable about the equipment and quickly diagnosed the issue, ordered the parts, and repair the spa. He and his employee were very thorough and communicative. There extra effort in communication, response, and excellent knowledge of their craft is much appreciated. I would highly recommend Eric and his team for your pool or spa need.!!! read more

Very poor and rude customer service. They are very unresponsive and slow to address issues. In March they would not come ALL DAY to service our hot tub for 3 WEEKS because of Morning rain. Of course, rain is part of Spring in the Peninsula. We were again assigned Erik's now to address that our hot tub heater is not working. Came out, assessed problem but did not order part. When I requested via text that it be done so our hot tub could be operational soon, was told it will "take weeks and ordering a part is hard". I'd rate them zero if I could and share this review so others can be weary. They might be good pool cleaners but are atrocious for hot tub repairs. We're grateful for recommendations from a neighbor and will be doing ALL business in the future with a more reputable and responsive company. read more

Erik's Pool & Spa Service - Pool & Hot Tub Service Near Me - Salinas, California

Erick and his crew are very reliable and thorough. Have been using their services for years!

We've had Erik's Pool and Spa service our pool for 3 years now. They are great! If there's ever a problem with pool, they have quick communication and get it fixed right away. read more

Erik's Pool & Spa service has been servicing our Hot Tub and Pool/Solar Panel for over 30-35 years. He and his staff (Sal) are incredible for regular maintenance, but amazing in trouble shooting. Example, our water turned pink. Erik did some detective work and discovered it was bacteria from an unused solar panel. Cleaned and treated later? Beautiful blue water. There's so much more, I'll just leave it with this: his company is part of our "family". read more

Good friendly efficient service. Been in business a long time. Available when needed. 5 starts for sure.

Erik's Pool Service recently replaced my inground pool's pump and filter. He and his employee Sal do very professional work. They are timely, use quality equipment, and do it right the first time. My new pump is so so quiet compared to the old pump, and the new filter has my pool water looking crystal clear. I highly recommend these guys! read more

I have used Erik's spa services for several years. Before using them, I tried three other spa services on the Monterey Peninsula, none of them were as efficient and dependable as Erik's. I can always count on Pete who services my hot tub, he comes every Monday and I know when he is done the water will be clean and exactly the right temperature. Erik, the owner knows everything about the inner workings of a hot tub and handles any problems I have quickly. I would highly recommend them read more

I have been using Erik's Pool & Spa service for 6 years and they have always exceeded expectations for service and equipment maintenance. John has maintained my pool & spa the entire time. He is very knowledgeable about pool chemistry, service requirements and is dependable and "gets the job done" correctly. I highly recommend this company. read more

We received great service from Erik's Pool & Spa Service! Erik was quick to respond and even offered a solution for us to temporarily fix the leak so we could continue to use our pool. Sal was here a few days later to complete the job and he educated us on our set up. I appreciated the follow up from Erik as well. Based on our experience, I would definitely recommend this company. read more

Loved that Erik returned call immediately and was able to get us on his teams rounds. Sorted a few issues and moved forward effectively and efficiently. read more

Excellent first experience with Eric's Pool and Spa Service... Timely service, excellent communications & fair pricing. I can recommend them without reservations! read more

Showed up when promised and did the work fast and well. Replaced a valve actuator and took time to show me how to do the same and how the system worked. read more

My call was returned within the hour. John showed up as promised and was knowledgeable about all things hot tub. He took care of the problem right away. I would recommend Eric to anyone in need of hot tub or pool service read more

Called Erik for a spa inspection, as I was moving my mom's spa from the Monterey area to the Sacramento area, and wanted to make sure it was in good shape for the move. Erik was prompt, friendly, and professional. Where he really went above and beyond is when I had the spa installed at my Sacramento area home it wouldn't work. I text Erik and he immediately started trouble shooting it with me, and guess what!? It worked! He definitely didn't have to do that, and I really appreciate him going the extra mile. :) read more

We have utilized Erik's Pool & Spa Service since 2013 for our pool repairs. Eric is very knowledgeable and gets our various pool equipment fixed and working in reasonable time. He explains the issues and resolutions to us in language we understand. We appreciate that Erik lets us know when he's coming and is always on time. Erik recently went the extra mile to quickly complete a repair knowing we had a short timetable involved. read more

Contacted Erik's Pool service on May 19th through the text number on their website and someone actually responded, so I will give 2 stars for the prompt response. Communication went downhill when the individual I was communicating with wouldn't bother looking at his calendar to give me an approximate date/time to service my pool. I was told they're 2 weeks out. It's been 3 weeks, so I decided to search elsewhere. Disappointed, considering the individual I was texting appeared to have worked on my pool when it was owned by previous owner. read more

Erik arrived at my home unannounced so when I walked up to his unmarked truck sitting in front of my home I asked who he was he instantly put his index finger up as if I was interrupting his phone call, he had an attitude toward me from the start and that was my first impression. After the call He then attempted to clean my pool and it was not very good actually I still had green algae on the bottom of the pool. Considering I supplied the chemicals and the pool vacuum and net I'd think he would have done a better job. read more

We've called on Erik's Pool Service 3 times for 3 different issues. Erik came without calling first. All 3 times he told us what was wrong. All 3 times we requested service & all 3 times we received a text they were too busy "sorry". I kept the texts. Found a reliable company with professional service personnel. read more

Incredible Service, Honest, reputable technician that is very knowledgeable and respectful. Offered several solutions to our issue, and offered alternatives that were cost efficient and gave some very good recommendations for long term care and maintenance to avoid hiccups and future expenses. I would call them again for service. THANKS! read more

I have never dealt with an office like this. I echoed Francisco's review. They would not give you an appointment period but said would call you two weeks later. She answered the phone but said only Erik has his calendar????? To book an appointment on line was totally fake. I patiently waited for two weeks and got no call. Then called again, then same response. It has been 5 months like this. He probably does not know the job and would not admitted it. It is a sin for what he is doing to customers. read more

John has been providing us with excellent spa service for over 10 years. He is extremely knowledgeable and trustworthy. In the past when repairs are needed, Erik (the owner) is always quick to respond to our needs and sends someone out right away. We've had service provided by Erik, John and Sal over the years and appreciate the professional customer service we receive each time. I would highly recommend Erik's Pool and Spa Service to anyone who needs pool or spa service. read more

We have utilized Erik's Pool & Spa service for the past 6 years and we have had nothing but consistent service. The ownership and staff are extremely responsive and provided cost effective solutions to everyday service items and major repairs. We would particularly like to point out John who services our pools and Spa and does an excellent job. They service two of our businesses in Monterey and Carmel and I would definitely recommend them anyone. read more

Erik arrived and was down to earth. He even liked our dogs and got to work right away. We had a broken front panel on our hot tub so all the buttons were not working properly. He thoroughly explained my two options with exact costs. After ordering he returned to install and I was not home from an errand, yet he had no problem fixing it without me there which was a great timesaver. read more