I can't speak for anything except the labor and delivery departments at Salinas Valley Memorial…read moreHospital. I LOVED sooo much about how I was treated in my most vulnerable moment (labor) that I HAD to write a review!!! I had my third baby girl at SVMH. My two other daughters were born elsewhere. My husband and I arrived at the hospital around 3 in the morning, and I didn't know it at the time, but I was 8cm dilated (I had already lost my mucus plug). I was in excruciating pain and could barely walk in, but I tried to maintain an appearance of calm. A BEAUTIFUL nurse named Jessica (I wish I knew her last name) saw to me first. She was like my saving grace and an answer to prayer that God would provide me with an excellent and caring team. While she was examining me before I was led to a delivery room, she could tell I was hurting. She gave me hip squeezes and showed my husband how to do them. I cannot tell you the relief those squeezes brought me in those moments. She showed compassion in her words, facial expressions, and actions throughout my labor and delivery (and get this, she stayed AFTER her shift to coach me through pushes, which aided IMMENSELY in making my labor the fastest I've ever had!!! She was not the only nurse who showed me great care. There was also Rayanne, Cheryl, Blanca, Jackie, and another Jackie, whom I later found out is Jacqueline Espinoza. They were sooo sweet and professional the whole time I was in labor. I had difficulty and needed two epidurals. These superhero nurses gave me massage oils, made sure I had everything I needed, encouraged me, and coached me through the pain. They made sure my husband and my dear friend (who is like a mother to me) had everything they needed. And 3 of these nurses stayed AFTER their shift until my baby was born. They held up my legs, and Jessica gave mental images to help me visualize as I pushed by sharing her own story of imagining herself pushing out the pain as she exhaled when she was delivering her baby. Also, I have to say that the way Jessica placed the birthing peanut between my legs, as before I began crowning, really seemed to help my baby girl come quickly through my pelvis. Jessica shook my husband's hand and congratulated us. I was in labor with my other daughters for 15+ hours. With my third girl, I was in labor for 4 hours!!! I have SOOOO much gratitude for the way these nurses helped coach me. For the ways they moved me around to help position me in the right place for birth. For the ways they called sprang into action when I moaned that my baby was coming. For the warm blankets they offered when I was cold. For the way they called for the anesthesiologist a second time when I said I was still in a lot of pain. Kudos to these nurses and to Dr. Katherine Ruth for being so calm as I was delivering. I can't thank you all enough for a wonderful experience and for putting my mind at ease during one of the most painful and vulnerable moments in my life. 5-star nurses!!!!

This hospital used to be the place everyone went to. These days, I hate coming here. To be honest,…read moreit's not really the hospital itself--it's certain employees. Most of the staff are fine, but one person with a bad attitude and no sense of how to talk to people can make an already stressful situation much worse. Our father was brought into the ER by ambulance. My family (four of us) was sitting in the trailer area off to the side, waiting for updates. An employee named Norma told us to move from the center seats to the wall seats because "people were going to come and it was going to get busy." We did as she asked. My husband and I left briefly to get my mom something to eat from Starbucks. While we were gone, my younger sister mentioned to my son that she was hungry. Norma told her, "Yeah, you should go eat." First, why is she inserting herself into other people's conversations? Second, who tells someone in that situation to go eat without knowing what they may have just seen or been through? My son had watched my dad fall and start to convulse. When I returned, my husband and son had left, and my older sister had arrived, so there were three of us waiting again while our mom stayed with our dad. I was sitting quietly on my phone, and my sisters were talking softly to each other. Norma approached us and said, "It's going to get busy in here and I need you guys to go." My sister asked, "Go where?" Norma replied, "You can go to the waiting room, you can go outside and wait, or you can go get something to eat." I asked her if she thought it was safe for three women to be walking around outside in the dark. And once again with the food comment--who in their right mind tells family members to leave and go eat without knowing why they're there in the first place? She then said we could sit in the waiting room "in the front." We had assumed the area we were already in was the waiting room. The real issue was her tone. Even as my sisters and I started walking out, she kept talking. I turned and told her, "You don't have to be so damn rude." I then asked her coworker for her name. The coworker said, "Norma." I heard Norma ask her coworker what I had said, so I turned back and said, "I asked for your name, Norma." She continued talking as we left--this was the point where she should have simply stopped. We walked around the corner and found a bench. As I sat down to process the interaction, I looked down and saw an IV cannula lying on the ground. There are things you just don't do. You don't invite trouble at work. That's why officers, EMTs, and firefighters never like hearing someone say "it's a quiet night"--you don't call a hard night into existence.

vey friendly staff and calm atmosphere They take good care…read moreof you very nice staff and they make you feel like family

Very professional, kind and caring employees , I wouldn't go anywhere else, great experience all…read morearound.

I'm I giving an A++++++++++, five-star rating to the entire staff at this center…read more Had my first MRI the other day and was greatly impressed by how well everything went. Thanks, thanks, and thanks again for giving me the royal treatment!

I wanted to say thank you to the amazing care and service I received from this location. The staff,…read morefrom the receptionist to nurse and tech were amazing and went above and beyond to make me feel comfortable and relaxed. Gave meet a warm blanket, headphones with music of my choosing. The nurse was caring about how anxious I was, she talk to me calmly and told me she wait to leave until I was ready. The Tech was so polite. The machine is roomy and opened so you don't feel like you are buried alive. ;-). A++

I went in , not to see a dr. BUt to simply get a mrI. I have nothing bad to say about the mrri or…read morethe person performing it. Total professional. HOWEVER! The front desk is another story! I waited forever for my mri to get to my dr. But they informed me they don't send it to the dr. They send it to you a nd it's your responsibility to make the copies and get the copies to any Dr's you wish!so I'm doing your job now. Their mri's are read and copied by an offsite company. They told me " if you don't get it in your mail inn2WEEKS Give them a call at this #and they will handle it. Urg! I finally reeceived it after 2 phone calls to find out where my printout was. I've heard from other dr. offices this is true and not to go there again. You don't have to worry about th

From the owner: High Field GE MRI scanner. Images read by Radiologist that specialize in Musculoskeletal and…read moreNeuroradiology, A quality scan is highly dependant on the radiology interpretation. Our Radiologists read the scans for many professional teams across the country and also run one of the top MRI fellowship training programs in the U.S.A.

The process to make your appt is easy, make the call, select your interest in tests and you're…read moredone. You can pre sign in so at the appt it takes less time, which is nice. This test is not held at your conventional location. Tests are held at the American Legion Hall, partitioned with setup dividers for privacy. Everyone is waiting their turn in the same room as testing is done. When you arrive for your test you're greeted by someone who takes your info and then you complete your sign in via iPad. The person greeting you is very professional, polite and friendly. Depending on what testing you've requested depends on how many tests you have done. After each test you return to the sitting area and wait for your name to be called for your next test. The whole appt took less than an hour. Medical staff on hand was professional and friendly. These tests are not something you'd have done in your doctors office, it's really if you're looking for additional answers regarding your health. You receive your results in the next few days to the next few weeks via email. All results provide a link for your sign in. You can then bring these results to your doctors appt to discuss.

To begin with, we did not choose for my wife to go to Natividad Hospital. In fact, my wife begged…read morethe firemen to take her to Memorial Hospital and not Natividad. We didn't know much about Natividad Hospital, but what we had heard about was not good. She has Medicare, and because she has had some health issues over the years, we purchased the best Medicare Supplement available and can go to any hospital we want. But because we live closer to Natividad, the firemen told us that they had to take her to Natividad. At the time, we didn't know how serious her injury from her fall was, but she was definitely in a lot of pain and knew she needed to go to a hospital. I went to the ER to see her that night. They were still taking X-rays, etc. to determine what was wrong. When I left after about an hour and a half, I still didn't know what her injury was. I went back in the morning and was informed that she had broken her hip, and they would be having surgery that afternoon. When I left the hospital, I didn't know what was going to be done. My wife has had four back surgeries over the years all performed by Dr. Gus Halamandaris. We didn't pick his name out of a hat to have him do the initial surgery on her back. It was based on recommendations we had received on him and after meeting with him to discuss the surgery he was going to perform on her. This was not the case at Natividad. And because this was an emergency, there was not time for us to go shopping for a surgeon, and we understand that. Had it been a surgery because of a degenerative nature, and had time, we certainly would have and had the surgery performed and chosen a different hospital to have it done. I didn't even know the name of the surgeon who would be performing the surgery on my wife, much less what was going to be done. She was scheduled to go into surgery at 2 pm. I called at 5:30 and was told that her surgery had been delayed and that she had just gone into to surgery. I called again at 8:30 to see if she was out of surgery and was told that she was still in surgery and I was assured that I would get a call when she was out of surgery. I never got that call. I finally called again at 9:30 and was told she was out of surgery and would be transferred to a room. After each of the four surgeries Dr. Halmandaris performed on my wife, he would come and see me if I was at the hospital or call me at home to let me know how the surgery went. When I left the hospital the following day, I still didn't even know her surgeons' name or exactly what had been done. It wasn't until two days later that we were told by a nurse that she had a partial hip replacement. After a short stay in the hospital, my wife was transferred to the Sam Karas Acute Rehab Center, which is on the same site as the hospital. But that is a separate story. After she was released from the Rehab Center, we had to return to the hospital to meet with her surgeon for a follow up. We were told to be there by 9:15, which we were. We didn't meet with her surgeon until almost 3 hours later. After he went over her operation, he said he wanted us to return in about a month for another checkup. I told him that we wouldn't be returning and that we would go to another orthopedic surgeon who has in private practice for any future follow ups. There is no way we were going to spend 3 hours waiting to see a doctor we had an appointment with; plus the distance we had to traverse from the parking lot to where we had to go to me with him. He told us that we didn't have to do that and we could just go to our family doctor for any follow ups. As far as her stay in the hospital, we were relatively satisfied with it other than the food is absolutely horrible. Fortunately, she didn't have much of an appetite. I have been a strong proponent of universal healthcare because I believe it should be a right to have access to have medical care. However, if this an example of what universal healthcare looks like, I may have to reevaluate that opinion. It should be better than this.

I was taken to the hospital by a police officer because I was attacked sexually in seaside/sand…read morecity. (Please be careful ladies because the person was still not caught and is still out there somewhere!) Anyways, I was so emotionally exhausted that I believe I just mentally crashed when given a bed and was finally safe. Natividad staff was nice and just let me sleep and rest while they gave me medication etc. I ended up staying there as a patient for 2 days. The staff was very kind in being sensitive when asking question or preforming uncomfortable tasks about the situation but when I was moved to a different part of the hospital, or basically no longer an Emergency Room Patient anymore, things definitely changed!!! I was taken to a part of the hospital where they basically strip you down and take pictures of you to send to the police to help them create a police report. I am glad that I had more say in the matter than the lady was actually putting off and I was able to say no to a few things that I felt very uncomfortable with, especially because the cops would be receiving these documents and who knows what they would actually do with this information. Anyways the lady taking these pictures and preforming tests was a very cold individual. She wasn't very comforting during this process at all. She did have an assistant with her that I was very grateful for...she said she was going to be there the next day when I was going to have to come back to complete the rest of the testing and come to find out she never showed. That actually really upset me because I was feeling very vulnerable and uneasy during this whole process. I also have major trust issues and don't open up to random people but for some reason I really liked her. Instead of her they had a different person come and advocate and try and support me and my needs I guess. It was a male and to be honest I was extremely upset and uncomfortable about this. It was awkward. I thought that I was going to get a referral to a DV shelter or somewhere safe to go for like a week or at least a night. ...seeing as I am a single female and am currently homeless on the streets by myself with nothing to protect myself. They also hadn't caught the guy that assaulted me yet and I really honestly was very scared. I tried calling shelters but everyone was full and just put me on a wait list! I was given a Visa card that had $250 on it, they said for me to get a hotel room for a night so that I would be safe?!!?!?!? I was very grateful but the card ended up getting stollen and I received literally no money or support at all!!! I immediately called them back and explained what had happened and how it was stollen but they said that they could not do anything more for me and that was that!!! I was very grateful at first because I was told I was going to get all this help and wouldn't have to worry...I would have a place that's safe to stay...That was not the case at all!!! I received x1 Visa card with $250 that got stollen and so basically I received no help at all! I really would have thought Natividad would have done a lot better than what was received! I really pray that no one has to go through what I went through at Natividad. I really hope that they get more resources to help females like myself, who doesn't have anyone. I know they have to have the money/resources to at least do better then what was provided to me when I was attacked...but I literally got NOTHING!!! I really pray you read this and take it into consideration...and maybe try to do better!!! Riane

Great lab.... I took my daughter at 7am on a weekday and was the second person on the waiting list…read moresigned in. We waited about 10 minutes and then were called back. It looked like there was only 1 person working there because the same female employee who checked us in was also the phlebotomist... but overall pretty fast service and great at what she does!

Came here as soon as they opened because I've been to labs that made me wait hours to be seen. We…read morewere the first ones here and were in and out within 15 minutes. The nurse on duty, Joy I think her name was, was very good at her job--my boyfriend didn't even feel anything when she took his blood!

We were in town for World Superbike races at Leguna Seca (July 8). We were staying just a block…read moredown the street from this Urgent Care. Soon after our arrival in town my boyfriend was having excruciating jaw pain. It must've been bad for him to want to see a doctor so I Yelped an urgent care. This place was open, close by and most important had good reviews. It was closing in 30 minutes tho, but if we didn't go, bf would be miserable all weekend to see these races. We walked in, place was empty lucky for us, no appointment. Couple of waivers filled out, insurance given and Doctor took us in. Dr. Gilliam is by far the kind of doctor I wish I had as my PCP. He's funny, caring, gentle and educational. After asking my bf some questions and a little exam, it was concluded he had a little infection that needed antibiotics. Dr. Gilliam took care of ALL of it, sent the scripts to Safeway right next door (we needed to get snacks anyway) filled out the claim and sent it to insurance. I mentioned I was a medical coder. He does all of his own coding using software. But if Dr. Gilliam ever wants to hire a certified outpatient coder/biller with Urgent Care experience, we could always use an excuse to relocate to Monterey (hint hint) We were treated like humans, even laughed a little bit at some funny stories. Warm, kind Doctor. I hope we'd never have to be patients again but if we're in Monterey and need an Urgent Care, we're going here. He's the way all Doctors should be.

Behind Black Bear Diner, this appears to be a very reasonable alternative to the current system.read more