We came here after a horrendous experience trying to buy appliances from Lowes…read more Staff was well adapted to dealing with Covid but, more important, extremely helpful, knowledgeable and genuinely interested in our needs. We were selling an older house and needed to get in new appliances quickly. They helped in picking our the right units that could be delivered on our tight time schedule. Learned one item we tried to order from Lowes was on 6 month back order; another was a discontinued item!! In any event, they handled our needs and committed to delivery within 2 weeks except for one item (which ended up arriving in just 17 days.) Communicated with us every step of the way; coordinated with our installer well and more. Highly recommend them; service was top rate and prices were within 3% of Lowes prices. Next time we need applicances won't go anywhere else.

Just the most amazing customer service! I trust them. They get back to you quickly. Every step of…read morethe way they're there and reliable. I particularly want to point out Christina Childers. I will never work with anyone else. An amazing sales rep! I have had such horrible experiences with the big box stores. Even if ADU is a little bit more money than them they are worth it! But most times they can match or even beat them.

We had an issue with our Bosch French refrigerator freezer severely frosting. Shaun the Shore…read moretechnician was able to identify the issue immediately. The freezer door was not closing correctly letting warm air in. The metal racks needed replacing. Lisa at Shore appliance service dept kept us informed throughout the process. I highly recommend Shore appliances if you need repairs for Bosch refrigerators. There are not many repair folks that service Bosch appliances in this area. They were great from start to finish.

The two guys were excellent in doing their work. They were very helpful and nice. We would…read morerecommend Shore Appliances to everyone.

We had great service and the pricing of our appliances was very good. Liked that we could support…read morethis local business.

Fast and easy washer replacement! Thanks Mr. Diaz! Installers were a great comfort to my elderly…read moremother. Best of Wildwood!

Would not recommend coming here at all. Needed a washer and dryer. Butch lied to me about delivery…read moredates that they would be delivered together. No call or anything that they were coming separate when I postponed the date to get them at the same time. Changed his story multiple times about he told me that but then said it was damaged. Did not give correct invoices with rebate codes. The first delivery crew was fine. The second was just one male who had no idea what and he was doing, could not get the whole washer hooked up, and hooked things up incorrectly 3 times. Was over a 2 hour process for it to be done wrong and he seemed to be under the influence. Had to call my plumber to get it properly installed.

Short story, long: May 30th purchased a fridge, and range. Stephanie was super helpful…read more 6/19/25 both items delivered. Fridge is great, Range has an error code F2E1 Stuck Button call for Service. So I did. In 1 week Joseph from service came out. Spent 10 minutes of the 4 hour window concluding that we need a new control board for the range. He ordered it. 7/10/25 Joseph returns to install the new control board. As he takes apart the range, he is leaving scratches all over the front of the range. Once apart he discovers the parts dept ordered the incorrect control board. He puts the range back together, tells me he will escalate this matter and get this replaced immediately. Joseph told me that he will call me later the same day, or first thing 7/11. I'm still awaiting the call. I call Stephanie and explain to her, at this point I suggest to replace the range. I go to Bray and Scarf on 7/12/25 tell my plight to a pair of gentlemen, and they shrug their shoulders, tell me Stephanie is not in, tell me to take photos of the scratches and email them to Stephanie. Zero Help. I email everything to Stephanie same day. I call Stephanie on Monday 7/14/25 she tells me they received the pics and she is forwarding them to service. I told her at that time, no more repairs, please replace the range. She tells me I will get a call from service. 7/16/25 I get a call from the service manager I tell her my plight. She gathers all the info and lets me know she or someone will get back in touch with me about a resolution. 7/21/25 No calls from ANYONE. I call service, some guy picks up, sees all my notes, tells me he is sending this to the escalation team, and I will hear back from the escalation team later this day, or tomorrow. 7/23/25 no calls from ANYONE. And here I sit with a broken/scratched range that was $1600.00. Add in the fridge and total spent was $6000.00. All the reviews are right!!! Their service SUCKS, and by the way, at the beginning of this review I called service. I have been on hold for 25 minutes, throughout this entire review. All Bray and Scarf care about is the sale. Once you, as a consumer take possession of the goods....Good Luck! Hope it works out. REPLACE MY DAMN STOVE Bray and Scarf. Hung up on Service after 30 minutes of hold, and called Annapolis Bray and Scarf. I'm waiting to hear back from Brett the manager. Will they call me back today? Tomorrow? Never? Stay Tuned.........

My experience at Palmer's appliances was wonderful! I worked with Leanne who was very friendly and…read morewelcoming, her knowledge of all the appliances was extensive, and customer service was exceptional. The delivery team was on time and did a fantastic job. Palmer's prices are very competitive, and it was much easier purchasing from a local dealer than a big box store or supercenter. Overall, the Palmer's experience was priceless!!!

The sales lady was very knowledgeable and personable. She provided thoughtful advice on the 2…read moreappliances I was buying. Their prices are very competitive and customer service is far superior to the big box options. Definitely recommend Palmer's.

My 18-year-old over-the-stove Microwave died on Wed!!!. Thurs I phoned Applianceland…read more Copper, in Annapolis, found the model # that was now replacing it. I was concerned re dimensions! Within minutes, he told me it was at the warehouse, that he would email me the quote, and could put me on the Sat. delivery/install/haul away schedule. He phoned to ensure everything was clear, and I gave him my card no. The quote was more than reasonable (I had searched other sites!) By Sat at 11, the microwave had arrived, was installed, and the job finished! The installers were efficient and delightful to deal with! In my long life I have NEVER had such a seamless purchasing experience, and I cannot recommend them highly enough! All in all, it gives me hope that the right way to do business hasn't disappeared altogether. Applianceland, Copper and the installers were very impressive!

Initially spoke with Kurt to set up delivery. Carlos and Luis delivered and installed (as well as…read moreremoved) a dishwasher and refrigerator. They were personable and professional, as well as arriving right on schedule! I have no complaints. Highly recommend!

I was looking to repair a dryer and needed a part which I was searching for online with a wide…read morevariation in price and availability. I called Trible's and received excellent help and honest advice recommending the right part, which turned out to be very fairly priced and quickly available. Trible's made it easy to buy local.

Unbelievable how expensive they are. Totally ripped us off. Charged us $200 for a fan motor that is…read moreall over the internet for under $50. Shop around.

everything went very smoothly from purchase to install! Dylan was excellent & polite. We will now…read morebuy any appliance drone Shore!

Bought a new washing machine. Sales process was great-did not try to over sell or push…read more communication/coordination of the delivery schedule was outstanding, with delivery day updates given frequently without having to call. Washing machine was delivered on-time (actually in the first half hour of the 2 hr window they gave us!). Highly recommend Shore Appliance Connection!

Good selection Great prices…read more When I need anything Ollie's is the first place I check.

I like the prices, got a good novel that was $30 originally for $5. Books on display that you just…read morewalk around and see for decent organization, but the books on the shelves are a jumbled mess. Especially the graphic novels. They should organize them by publisher (DC, marvel, vertigo, image comics, etc). But unfortunately it was chaotic and unorganized. I know customers can mess up the books but they can have at least one worker in charge of book organizing. I love the deals on the energy drinks I got before. Like the reign and toxic waste energy drinks. I do wish their site and app would allow for buying books and other products online, but over all aside from the books issues I like Ollie's and their worker's are very friendly from my experience. Will go again.