Horrible experience, they started off friendly and disarming but after you were committed to using…read moretheir service and were too far in to turn around and use someone else or back out without paying, they effectively stole several hundred dollars by changing prices and scamming. Avoid at all costs and get some quotes in writing before they steal from you.

I would not recommend this the magic needle to anybody. the couple of times I had gone here, I…read moreencountered that they were extremely busy and hardly had enough time for me. And it seemed the busier they were the more expensive they were. Overpriced and very low standards. they took a coat of mine in and used the wrong color thread. That was the last time I ever go there. I was never 100% satisfied with their service.

Julia was awesome! She altered my silk top for a wedding and…read moreshe was fast and reasonably priced. Plus, she is fun and so easy to deal with.

Julia is the best! She altered my wedding dress and was very patient and understanding of…read moreeverything I wanted. She even fit me in for some last minute changes on very short notice. I would 100% recommend her. She is amazing! Also super easy to communicate with and very quick with responding!

Paul the owner has a lot of nerve charging twice the price for dry cleaning than I've ever paid in…read moreNJ or NY. When I spoke with him about his charging my student $6.40 to launder a dress shirt, $14.25 to dry clean pants, $19.20 for dry cleaning a sports coat, he felt justified in charges outrageous prices. His logic is that the clothes come out clean and not destroyed. That is the goal of all dry cleaners, right? He is taking advantage of students. I will have my student dry clean at home for half the price and just as clean and not destroyed.

I would not suggest anyone to use this cleaners the owner extremely rude lise clothings and most…read moreof it worst cleaners I still have stain on my shirt .

I must admit, my last dealing with the Vestal Men's Wearhouse was an aggravation. (It was a while…read moreago). Now, as stepfather of the bride, I reluctantly went back, and what a different experience this time!!! First let me say that the groom and his party were all outfitted here, and everyone was very pleased. Myself, I bought the entire outfit at Men's Wearhouse. Suit, shoes, belt, shirt and tie. (A nice Kenneth Cole outfit, and yeah- I look good in it!) I was all set. Until I got it in my head that the shirt was too big. So, in typical MAN's fashion- I waited until last week and KELLY happily and smoothy exchanged it for me. And also in typical man's fashion, I didn't try it on. Well, the wedding is tonight. Yesterday I tried on the shirt- and it's TOO SMALL, just too tight around the neck. So sheepishly I returned this morning to Men's Wearhouse and explained to TIOGA my scatter-brained problem. Much to my relief, without hesitation, she swapped out my shirt for me- AGAIN- and somehow, because of rewards points, etc.- I got a 77 cent REFUND!!! Any firm can sell you a suit. It's what they do when something goes wrong that really means everything. I was SOOO anxious about this shirt and KELLY and TIOGA were really so nice and helpful. Kudos to Men's Wearhouse and Kelly and Tioga!

Absolutely amazing and helpful staff. Been in the store several different times getting situated…read morefor wedding. Everytime staff were pleasant and very helpful.

The proprietor is a professional tailor, not just a suit salesman. He listened to my desires for a…read morenew suit, but also to why I wanted a suit and how and where I would be wearing it. Nothing was rushed, but everytjong was done in a timely fashion. The sales experience was a pleasant experience (due in part to John's great sense of humor). The price was more than I expected, but in my opinion well worth it. In my entire life, I never had a suit that fit me so well. I couldn't be happier with John's service and with the gorgeous Italian suit. Highly recommended!

Awesome Tailor. John is a big a jokester, so expect to handle a good sense of humor. As a tall and…read morelanky person, no suits fit me without any work. He turned two suits that were way too big into beautifully fitted and slick looking suits. Great place to go for high quality tailoring!

Wedding Gown Preservation Company preserved my gown over 24 years ago. We recently unboxed it as my…read moreoldest daughter will be getting married soon and was considering wearing my gown. After visiting a number of bridal boutiques and many gowns , she still hadn't found the one. She decided to try on mine. This gown has stayed in this box for the last 24 years and has been moved multiple times. When we unboxed it, and my daughter put it on, she cried, the same as I did the first time I tried it on. I am so thankful that they took such care in preserving my gown. Can't wait to see to it on her on her wedding day. Thank you

s a consumer who respects the long-standing, 112-year reputation of Wedding Gown Preservation Co.,…read moreI am writing to bring a serious issue regarding one of your official authorized dealers to your immediate attention. On August 11, 2026, I placed Order #110521 through your authorized reseller, "Gown Preservation Company" (gownpreservationcompany.com), for an Extra Wide Garment Bag Kit. It has now been over two weeks, and I have not received any shipping confirmation or tracking number. Furthermore, the dealer has completely ignored multiple customer service inquiries via email. In standard business practice, an authorized dealer operates as a direct extension of your brand. Their complete lack of communication, failure to fulfill orders, and unprofessional conduct directly damage your corporate credibility and consumer trust. I am requesting that your corporate office intervene immediately. Please contact this dealer on my behalf and ensure that my order is either shipped out today with a valid tracking number, or fully refunded. If I do not receive a resolution or a definitive status update within 48 hours, my next step will be to initiate a formal chargeback through Mastercard for "goods not received," and I will be forced to share this negative experience regarding your dealer network on public consumer protection platforms. I expect a brand with your history to hold its partners to a higher standard, and I look forward to your prompt assistance in resolving this matter. Order Details: Name: Udi Bar Zvi Order Number: 110521 Dealer Website: gownpreservationcompany.com Date of Purchase: August 11, 2026

Great service...very knowledgeable and helpful. Lots to choose from. They help you find the perfect…read morefit.

Excellent cleaning and tailoring . The very best in customer service!! Highly recommend.read more