This place is cash and appointment only. I've been here twice now and I first found it because my…read morebrother recommended it. In order to set up appointment you just need to call and find out when Rob or the other person in the barbershop is available. The place itself has an old-school feel to it in the best way possible. It's located towards the edge of the main downtown Pleasanton strip. Parking was easy both times. I really like this place because Rob truly understands your hair. Like the nuances of my hair and how my hair was going to stick up at a certain length or how my hair at different parts of my head would look with certain type of cuts, etc. He walked me through the options. He has a great attention to detail which I really like. He also he's really friendly and easy to work with. The whole experience was great for me. I don't think I have complex hair, but you would be surprised at how many places I feel don't really get my head, haha. As a matter of fact, my profile picture with my niece at Disneyland was right after I got a haircut from Rob. I think the first time I came here I took over my brother's appointment and the second time I was going to be in town so I called and made an appointment for myself. It's pretty easy as long as he has availability. The only tough part is how long I'm gonna be in town and then I have to plan for that lol. I highly recommend.

Jack has been my go to for 2 years now. My hair can be tricky to work with, but he understands it…read morewell to cut it as I desire. The price is also reasonable for men's hair cut.

What a deal! $16 for haircut for my teenager (excluding tip). Walk ins only but they move pretty…read morefast. No shampoo, nothing fancy. I didn't catch our stylists name but overall decent for what you pay.

Very poor service. I took my child for a haircut, and the barber rushed through the haircut, making…read morethe experience very uncomfortable for him. A child's haircut should be done with patience and care, but that was not the case here. Another major issue was the pricing. Before the haircut, I asked for the price and was clearly told it would be $20 so I agreed. However, after the haircut was finished, I was charged $25, instead. Changing the price after the service without any prior explanation is unprofessional and unacceptable. Overall, the staff lacked professionalism, transparency, and integrity. Good customer service requires honesty, clear communication, and quality work, and unfortunately, this experience fell far below those expectations. I would not recommend this place based on my experience

I may be a woman, but I went to an amazing barbershop to get my pixie haircut. The atmosphere was…read moreamazing. It was clean. It was neat. And my barber was beyond five star service. So just cause you're a lady doesn't mean you can't come here. Nick was my barber. But I can say the other barbers in the place were very, very pleasant and respectful. May not be what you're looking for in a barber shop, but that's what matters to me. You won't be disappointed.

My son (17) loves Abe! And I call it the Alpaca haircut but it seems all teenage boys love it so I…read moredo too ! Thank you Abe !

overall such a bad experience. the people that work there don't care about there customers at all…read moreyou make appointments and then never show up always drinking and talking shit about other costumers

This review is only for Andre. Sir, you charged me $45 for a haircut that was a joke. Remember…read morethis: How we do 1 thing is how we do everything. There is no excuse for the haircut you gave me. No form, no professionalism by making sure it looked perfect. I told you exactly what I wanted, the size and the form and you didn't do YOUR JOB. I should have known better by looking at the quality of work you did with the customer before me. You should seriously re-consider doing the pathetic job that you do. Get some real training or do something else that you won't be so bad at. There is NO EXCUSE for the job you did and do. I should not have to pay you $45 plus the tip. For the owners of this place, your restroom is disgustingly dirty, no paper towels or toilet paper. I would this courage anyone to get an appointment with Andre or anyone here and pay him $45 for his pathetic work.

Sam always gets me right. The other day I had the premium shave and I almost fell asleep because I…read morewas so relaxed.I regularly get compliments after getting my cut and shave at the Shaveroom.

I can't emphasize enough how many places I've tried searching for the perfect haircut for my son…read more With his thick hair, often everyone just reaches for the trimmer, but thicker hair needs a more thoughtful approach. After my son came home with a bad haircut, I reached out to Sam, and I'm so glad I did! He was incredibly easy to contact and was able to fit us in for an urgent appointment. My son was understandably upset about his haircut, but Sam quickly put him at ease and kept him engaged throughout the process. He took his time and truly worked his magic - his talent is impressive! We're already looking forward to our next visit. Thank you, Sam

J&J Barbershop is amazing! Very pretty shop, clean and well organized. I love it! Professional…read moreand friendly.

I've been a loyal customer for years, but after my recent experience, I won't be returning…read more Jennifer's repeated rude behavior toward customers has always been concerning, but yelling at me and my son for arriving late -- after I called ahead -- was unacceptable especially doing it in front of a packed salon. Her attitude was unprofessional, humiliating, and completely unnecessary. No business should treat customers this way. Jennifer, being a co‑owner doesn't give you permission to treat people like they're beneath you. Respect goes a long way -- and you're running out of it.

Always get the best cut from Lynn! She makes sure I'm looking good ! I'm a regular customer of hersread more

I have been to this barbershop on/off for over a year. Never once have I had a very terrible…read moreexperience - until today. I have gotten this lady with the side bang pixie haircut that sits on the far right of the entrance. This lady I have seen there for a while, but I never had her. I usually request a medium to low skin fade with a trim on the top when I get there so I thought that I would be okay. Lady completely ignored my request and ended up doing a very high fade with little hair remaining on the top. I explained to her nicely what she did wrong and she just laughed it off. Not even a sorry. I called back after I left to express my concerns, they offered to fix it, but with the attached pictures, how could it be fixed? The only way it could be fixed was shaving it off. Attached images are before and after photos.

I brought my nephew to get a haircut and booked with Geoff. He was very patient and took his time…read morewith him. The cut looked great!! There's a cool vibe in the shop and everyone there is super nice. I'll definitely be booking him with Geoff again.

My hair was a bit complicated and it was hard for me to get a good haircut . I went Luxe Barber…read morestudio today and was really satisfied with the haircut. Angel did a really good styling and cutting my hair . I would definitely come back here again .