Cut by Adam. Appointment was made online with another…read morebarber in advance and was canceled the day before the appointment by the barber. Another appointment was made online with another available appointment for the day before prom because that was all that was available and my son called to confirm appointment wouldn't be canceled last minute again. I'm personally not impressed with this place at all.

Nice interior with a welcoming vibe and experienced barbers. Parking is a bit limited in front and…read moreback. Slightly pricey in my case since my son only needed a quick 10-minute trim. They've also upgraded their drink setup - alcoholic drinks are now at the front desk. Overall, good experience.

If your man comes home looking *too* good after a haircut, blame Tlaca haha. Every time my…read moreboyfriend gets cut by Tlaca, he comes back looking freshhhh. The fades are always clean, the lines are sharp and even, and the attention to detail really shows. You can tell he takes pride in his work. The shop being in Downtown Livermore is honestly a bonus too -- great location with a lot to do around it. You can easily grab food or make a little day out of it while you're there. At this point I literally have to tell my boyfriend to come straight home after his haircut lol. Highly recommend if you want a barber who keeps you looking polished every single time.

This is the best spots I've have a haircut at, the vibe of the place is great chill music always…read moreplaying and the at is right their with it. Everyone gets along like a family and treats everyone with respect. Josh is my go to guy for cuts he knows exactly what I want and making an appointment is very easy. I'd recommend this place to anyone.

Two back-to-back flakes from Amanda McDonald. Ten minutes notice today. Last time, she claimed she…read moreforgot her own kid's birthday. Zero communication. She ghosts, and the shop tries to pawn you off on someone else. Unprofessional operation. Don't waste your time.

Unfortunately not the best experience. Everyone there is…read morecool, but when I left and had a chance to take a second look at the back of my hair, I saw a pretty embarrassing fade. I asked for a 2 to a 1 (low taper fade) but ended up getting something a lot worse.

I have been a regular customer for over ten years…read more Regardless of gas prices or traffic, I travel from central Fremont to East Avenue Barber Shop because I've found no one better. Bertha and her sister, Maria, are as professional as any barbers I've ever found, and their insistence on getting every haircut just right is what I need. Until they ARE satisfied, no one is finished. I have no hesitation in HIGHLY recommending them for the outstanding work that they do. Thank You.

Ladies her are all professionals and are all very friendly and do a great job. No appointments so…read morewait time can be long and they only accept cash and checks.

Rob is amazing with customer service he is such a good boy every time my glass was empty he is the…read moreexample of a good boy

Adam Shadi was completely rude and offensive. Full details to come…read more.. Backstory: I'll start this off by saying I've been going to Livermore barbershop brand since there was only one location, the OG. The crew knew me and I didn't even need to say anything, I got the "hey, Mike, the usual?" Love that experience. I moved out of Livermore, tried several places close to my new place but I missed the experience at OG. I decided, I'm going to come back and bring my two boys, even if the drive is longer. Based on timing for three cuts, this location had the best option. Appointments at 12:30, 12:45, and 1pm. I intentionally booked times so I can talk to the barber befoee my cut. Robert and Lauren were great to work with for my boys. More notes on the booking site and I'm open to adjusting my score here later to be fair to the other barbers, but I want the owner to see this review. 1PM comes and Adam takes a walk-in over my appointment. I let Adam know that I think there's a mistake as that's my appointment. He starts by trying to gaslight me saying he has a kids appointment. I promptly pull up the email confirmation showing two kids appointments for the other two barbers, but a traditional with Adam. He apparently thinks I don't have kids, so he says where are the kids??? *With extreme attitude*. I point to them getting their hair cut already. He says, the guy already sat down so he'll cut my hair afterwards. I was expecting my seat to open up for my appointment or apologize with an offered a drink, then I'd be open to waiting. Not gaslighting me suggesting I booked a kids appointment with him or questioning if I even have kids. It's finally my turn (again) and I'm not thrilled about the interaction already but still think we'll get through it. He's rushing though my haircut and I say, hey no need to rush. Let's just focus on getting a clean cut. His response is that he has been cutting hair for 13 years so he's fast. I think about all the more seasoned barbers and award-winning barbers I've had and I don't feel good about his statements. The 12:30 appointment is still not done, my 1pm started rushed around 1:20 ish and we're done at 1:30. He shoves a mirror in my face and says "take your time" with a rushed aggressive tone. I point out my hair is sticking up in the back and politely asked if he can do something about it. He says that's your hair bro, not his haircut. I was thinking some product would do the trick, not blaming me. Taken aback, I sat there bewildered by the awful experience and lack of ability to listen to the slightest common fix feedback. He then frantically says, fine I'll cut it and does before I can say anything. I know there's a patch of hair on my back right that's shorter than the rest, which will then make it stand up more later. He then escalates the issue mocking me, telling other barbers and customer saying he gave me one whiskey and that how I act. Unable to take the massive disrespect, I stand up, throw the cover to the ground, and say I'm done with him. If he wants to be disrespectful, I can match the energy. I go to the front to pay while my boys are still finishing up their haircut. Another barber sees the interaction and notices patches of hair still left uncut. Ariel apologizes, offers to clean me up and I accept. I get a new fade and neck cleaned up, which I appreciate. Other barbers stopped by and apologized for Adam's behavior, which is excellent de-escalation behavior. Adam never apologized, only says I hope you have a better day in a sarcastic tone. Not liking the tone I say I hope you learn better customer service. He says he has the best customer service. Ha, clearly not. Ultimately, I think customers deserve not to be gaslit and to try to do a good job. We don't pay a premium for a churn and burn place. I think all the other barbers did a fantastic job of going above and beyond. For that reason, once the owner reaches out, I'll upgrade my rating, but will never be a five star for as long as Adam works there.

This review is not for the quality of work.. but rather the lack of ability to contact this place…read more On 4-5 occasions I tried to call this place. The "google subscriber" never picks up... nor calls back. I have also driven to this place... but to get into the facility there is a locked door... And unless you have an appointment there won't be a way to go in and schedule one. Not sure how people get an appointment. Is this place closed?

EM did a great job with our 12 old son's hair. It's hard to find a good barber that can provide a…read moregreat fade and actually do scissor work! It was a private one chair room, so it was relaxing. We highly recommend EM!

Always a good cut! Efficient, friendly, and a fair price. Central location in downtown Livermoreread more

Always good conversations and service. Works via appointments and is punctual so no waiting aroundread more

What a deal! $16 for haircut for my teenager (excluding tip). Walk ins only but they move pretty…read morefast. No shampoo, nothing fancy. I didn't catch our stylists name but overall decent for what you pay.

Very poor service. I took my child for a haircut, and the barber rushed through the haircut, making…read morethe experience very uncomfortable for him. A child's haircut should be done with patience and care, but that was not the case here. Another major issue was the pricing. Before the haircut, I asked for the price and was clearly told it would be $20 so I agreed. However, after the haircut was finished, I was charged $25, instead. Changing the price after the service without any prior explanation is unprofessional and unacceptable. Overall, the staff lacked professionalism, transparency, and integrity. Good customer service requires honesty, clear communication, and quality work, and unfortunately, this experience fell far below those expectations. I would not recommend this place based on my experience

This place is cash and appointment only. I've been here twice now and I first found it because my…read morebrother recommended it. In order to set up appointment you just need to call and find out when Rob or the other person in the barbershop is available. The place itself has an old-school feel to it in the best way possible. It's located towards the edge of the main downtown Pleasanton strip. Parking was easy both times. I really like this place because Rob truly understands your hair. Like the nuances of my hair and how my hair was going to stick up at a certain length or how my hair at different parts of my head would look with certain type of cuts, etc. He walked me through the options. He has a great attention to detail which I really like. He also he's really friendly and easy to work with. The whole experience was great for me. I don't think I have complex hair, but you would be surprised at how many places I feel don't really get my head, haha. As a matter of fact, my profile picture with my niece at Disneyland was right after I got a haircut from Rob. I think the first time I came here I took over my brother's appointment and the second time I was going to be in town so I called and made an appointment for myself. It's pretty easy as long as he has availability. The only tough part is how long I'm gonna be in town and then I have to plan for that lol. I highly recommend.

Jack has been my go to for 2 years now. My hair can be tricky to work with, but he understands it…read morewell to cut it as I desire. The price is also reasonable for men's hair cut.

Don Luis Barber Shop does not have a website and nobody answers the phone! How am I to make an…read moreappointment?

Professional, skilled and great service. Focused on customer needs and good atmosphere. Recommend…read morethem