I have been to this barbershop on/off for over a year. Never once have I had a very terrible experience - until today. I have gotten this lady with the side bang pixie haircut that sits on the far right of the entrance. This lady I have seen there for a while, but I never had her. I usually request a medium to low skin fade with a trim on the top when I get there so I thought that I would be okay. Lady completely ignored my request and ended up doing a very high fade with little hair remaining on the top. I explained to her nicely what she did wrong and she just laughed it off. Not even a sorry. I called back after I left to express my concerns, they offered to fix it, but with the attached pictures, how could it be fixed? The only way it could be fixed was shaving it off. Attached images are before and after photos. read more

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Depends on barbershop and who you talk to. Cosmo gives higher proces when you call as opposed to someone else.

The lady named Lynn with the short hair is awful. I told her how to cut my son's hair and showed a picture. I look at my other son who is also getting a haircut for 1 minute and when I turn around, she has made his front hair about a centimeter long. It's like he took scissors to his own hair. And they were laughing when I walked out after I complained. AWFUL. I hope you go bald. read more

I was a 1st time senior customer and inquired about the cost of cut and 1 color through text messaging. ( a friend gave me a phone number of an employee ) I was quoted $85. I came in nothing special was done, paid $85 + tip I then received a flyer that says 1 color starts at $55. I am not sure why there was a $30 difference? I guess beware of add ons. read more

The good is they can get you in a walk-in, the bad is they will clip off your eyebrows with clippers like they did to my husband. I just tried to call and ask for someone that speaks English.. She said no one here speak English and hung up on me. I wanted to tell them that eyebrows should only be trimmed with scissors not clippers.. language is a problem. read more

Great pricing and pretty quick service. Never had to wait in line because they always have tons of barbers/stylists working. I'm pretty simple with my haircuts and just communicate with stylist and have never been disappointed. I'm new in town, but I go every 2 weeks. Already been in 4x and been satisfied every time. read more

Cosmo's is an institution in Pleasanton! It's a bit off the beaten path in a small stripmall about a mile South and East of Main St. Downtown. A good friend of mine told me about it. According to their website, they've been in business since 1974! That's a very long time. I have no idea how long the current operator has owned this business. He employs an all women crew to staff the 15 chairs. They are a really varied crew - mostly Asians from Vietnam, Chinese, Korean, Thai and a few fro the U.S. They're easy enough to identify - a black lady and a blonde lady. And they also vary considerably in ages. There is one male in the whole operation. He's at the first chair and seems to be incharge so I assume that he is the owner. My wife has been cutting my hair throughout our 63 -years of marriage. Unfortunately, she is in the end stages of Colon Cancer. So finding a decent barber is all new to me. The price listed on their website, https://cosmosbarbershop.com/about.php, indicate $12 for men's haircut less $2 for Seniors. Their hours of operation are: 7 days week Mon-Fri 8 AM - 7:30 PM, Sat & Sun 8 AM - 7:30 PM. My friend is happy with them for a good number of years and his grown son goes there as well. So I decide to give them a try. The shop was busy with about 3/4 of the chairs in use. I sit and wait my turn. They don't use a 'take a number' system to determine who is next. The fellow in the front keeps track of the order in which customers come in. When my turn comes up, I am directed to a newly vacated chair near the rear of the shop. I tell her that I want a short haircut all over but not a "Flat Top." She asks me if I want the hair on the back of my neck 'blended' instead of a straight razor cut. She begins to cut and we have a nice chat. Her name is "Sunny"and she is from Korea. She went to Barber School over 8 years ago when she first entered the U.S. It didn't take long. I didn't time her but it seemed like just 10 minutes from start to finish. Bottom line - it was quick, trouble-free and we had a nice chat! Oh yeah, the finished haircut was fine! I'll be going back! Jim read more

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Best haircut at Cosmos for 20+ years with Mary. Great value for anyone in the trivalley.

Quick and cheap haircut when I couldn't get an appointment at my regular salon...no complaints, though!

I love Cosmo's barber Shop. never have to wait and all the barbers are well qualified. They are very likeable, and make getting a shave or haircut such a treat to have done. The aftershave spritz is the best fragrance since mom's fried chicken on a Sunday evening. I take my son there whenever he wants. Oh, and the prices are unbeatable. read more

Cosmo's Barber Shop - home after my complete haircut and shave, mustache gone, too. I love it - Barbers Near Me - Pleasanton, California

Great haircut for my 10 year old! And Alicia was fabulous for my haircut ..............:::::: read more

Avoid the 40 something Korean woman with the chair in the back. She's the sort that gives you the haircut that SHE wants, not what you ask for. Her english is non existent and when I asked her how much I owed, she muttered, I gave her a $20 and got $4 back. read more

If I could give zero stars, I would. This was hands down the worst haircut I've ever had--it takes real effort to be this bad. I went in expecting a simple, clean cut, and I walked out looking like I lost a bet. The barber clearly didn't care about attention to detail, and for $20, you'd think they'd at least try. But nope--uneven lengths, rough edges, and a complete disregard for what I actually asked for. It's almost impressive how bad it is. And somehow, they're not even satisfied with the $20 they charge. They expect a tip every single time--even if they just took a shit on your head. If you don't tip, they get mad and will actually argue with you, like they didn't just create the disaster sitting on your scalp. And to top it off, that owner is so full of himself, he'll give you the worst attitude imaginable, as if he doesn't care about customers. Guess that explains why the place is a disaster. Save yourself the disappointment (and a trip to another barber to fix their mess). If you're someone who values human decency and respect, don't go here. They don't deserve your money, your time, or even your presence read more

We love coming here they are always available and fast getting the haircuts done. It's a very down to earth space and clearly the owner loves sports. ‍ Most reasonable on price cuts are only $15. read more

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My Dad and I have been going to Cosmos for years now, and we have zero complaints. The pricing is pretty fair compared to other places. The place is decorated with local and professional sports teams. It is pretty cool, and also shows that Cosmos is a big part of Pleasanton's history and community! The ladies are always super nice and respectful. There are around 10-14 hairdressers, so the wait times are always minimal. I know if I need a haircut, I can count on Cosmos to get the job done right at an amazing price! read more

First time visit had an outstanding experience and amazing outcome. My mother's hair got severely tangled; I was asking around for someone who could tackle the problem and I was referred to Sunny. I texted Sunny with pictures, she quickly replied that she could do it and provided the price. Sunny is exactly like her name, warm, friendly, and positive energy. She treated my mother with gentle care and grace while she CONFIDENTLY and SKILLFULLY worked her magic on her hair. I thought my mother's hair situation would be impossible to address but the result came out better than we expected. Sunny is an angel and a MIRACLE WORKER. Sunny really knows her craft. Beyond grateful for her talented skills and kindness. Definitely coming back to see Sunny. read more

Cosmo's Barber Shop - Miracle Hands by Sunny - Barbers Near Me - Pleasanton, California

If you want your hair messed up. Go here. They will make sure it looks horrible right out the chair. I've tried them so many times only to be completely disappointed!! I'm done coming here and you should avoid it too!!! read more

I asked for a fade no guard to a 1. The guy was going so fast he was literally pulling my hair out to the point I had to ask him to slow down. this is ridiculous that they would charge money for this. read more

Cosmo's Barber Shop - I asked for a regular fade, no guard ending at a 1 and this was the final product. - Barbers Near Me - Pleasanton, California

This is the worst barbershop in town! If you're not White, don't even bother going. I used to tip generously (20-30%), yet they constantly rushed my haircut, skipping fine details and finishing up without care. It's clear that all the Asian ladies working there have been trained--or have an unspoken agreement--to treat non-White customers differently. Absolutely unacceptable! read more

I don't know man, last time I went, I had to get it fixed elsewhere by a different barber. This time it's not that bad, but still, I would recommend going elsewhere. My recommendation is just to go elsewhere if you're not white, as they seem to treat people differently between whites and nonwhites. read more

Quick place to get a haircut.Very efficiant staff .. and haircut came out pretty decent.Companion liked his haircut here too

Got an inexpensive haircut that was perfect and exactly what I asked for. Awesome how convenient it is being downtown as well.

Terrible customer service. When I came in, I told them I forgot the coupon book, the old guy said it's fine and directed me to the ladies. When done, the guy wasn't there, but the women told me no they have to charge regular price $15 for each so $30 total. Cash and Zelle only, shady business do not come here read more

Nancy has changed. I rarely post bad reviews. But after 10+ years of going to her she is not the same person. Pretty rude, always says she doesn't have time to cut. She lost a loyal customer. read more

Been coming here since 1989. Like me, Cosmo doesn't age. Quality haircuts at a reasonable price.

I went in for a cut and Lilly was the best! When ever I go to Cosmos I'll ask for her. Thanks read more

Came here for the first time for my 10 month olds first haircut. It was a Sunday morning around 9am and there was no wait. It was so cute, they have a kid drape and booster to sit in. Then Cosmo gave us a my first haircut certificate, an envelope to save some of the cut hair and a lollipop. I will come back for his future haircut and it's only $10. read more

Had a haircut here once by an older lady. Best haircut I have ever had. Unfortunately did not see the lady when I came for my next haircut.

I wish I could give a negative star. The barbers here are just focused on getting things quickly done. It totally depends on who does it for you. I took both my sons for a haircut today and one of them did it well and the other just went on her own way. In spite of giving instructions- she just cut the hair so badly. When you try questioning her, she is just so rude. And mind you they expect good tips after that. Better to avoid - unless you are in a real hurry. read more

Surreal place. If Cosmo/owner is not there to give direction you kinda wait for someone that is available to wave you over. No introduction or other unnecessary conversation. Just "What you want?" Then it is off to the races. Edward Scissorhands can't hold a flame to many of these barbers. I think she was finished with me in under 5 minutes. Supercuts beware! It came to an unbelievable $12 and I told her it was the fastest haircut I had ever received. I gave her $3 tip. My 11 year old daughter was in her chair for 30 minutes and the bill came to $30 dollars. I don't know how that number was calculated, but because my daughter was very happy with the results, I paid the $ and gave her a $10 tip. My barber maybe seeing the tip for the other barber or thinking over my comment came over and said "I did my job, your hair easy to cut." I wasn't sure what she was after as there was a language barrier. Rule #1 get your barber's name. Rule #2 bring cash. Rule #3 expect to try different barbers until you get one you like and then only go to that barber and tip big. If you do get an Edward Scissorhands expect to change your clothes and take a shower after as hair goes everywhere. read more

My family and I have been looking for a place to get our haircut in Pleasanton. We have someone we love in Castro Valley however it would be more convenient to find someone closer. My husband had his hair cut there and was pleased. I decided to go on a Tuesday with my son hoping to not have to wait. There were plenty of stylists available I had Hannah I don't know who my son got. I showed Hannah a picture of a face framing hairstyle layers at about shoulder length. Hannah looked at the photo and got to work. I went in with my hair already washed so it was damp. I was very pleased with the results it was exactly like the photo! The back layered nicely as well. My son was also happy with his haircut too. I don't know about coming on a weekend but on Tuesday we were just able to walk in no appointment. The total for both haircuts was $ 37.00 before the tip. On the website it states men's haircuts are $ 12.00 and women's cuts $ 15.00. But to be fair Hannah did a full blowout of my hair and styling. And my hair was past my shoulders as well. If they attempt to style your hair ask if it is an extra charge. I was very pleased with both haircuts and the blowout looked beautiful as well. I was going to remove a star because of a man who worked there and the way he was addressing a female employee who wanted to leave early. She was at the station by the window. He was REALLY rude it put me off. There is obviously a back room to address those types of situations and you don't have to put your employees on blast in front of customers who are trying to have a relaxing experience. But everything else was perfect and Hannah shouldn't suffer because one of the employees was being an a**. I took Hannah's card and will definitely be back. read more

Haircuts are very cheap. Quality isn't too bad for what you're paying. Workers were nice and I got my haircut done pretty quick. The store felt kind of old but it was alright. read more

At Cosmos, I am getting high quality high haircuts from a team of super-motivated and well-trained hairdressers. This may very well be Pleasanton's best-kept secret. read more

Dirty, inconsistent and rude. This place is so gross and obviously not cleaned. The workers are so Inconsistent and mess up every single time. And very rude when you ask to fix the haircut. The health or sanitation inspector should pay a visit to this dump. DO NOT GO HERE read more

wish I hadn't come in. worst haircut I've had in 20 years. they rush you in and rush you out. maybe there are good barbers in there but the one I got was awful. if you're looking for a quick haircut that makes you look like you don't care how you look definitely come in here. read more

This place was charging $12 until recently and now they have raised it to $15, which was ok with me although that is a 25% increase. Our inflation is high but not that high. But, I think there is a bit of arrogance on the part of the barbers. My hair cut took 15min. There was a language issue. The barber was an asian lady with light brown hair. Forgot her name. But, she did not cut the hair as I wanted. At the end, I got tired of communicating. When I tried to give her a dollar tip, she refused to take it. read more

If you're not white , then expect the white guy get service first ... The place was not full of customers for a Friday evening , and it was my first time there , so once I got in I asked if I need to get q number, and immediately a happy lady asked me to just sit down . So I did , and then customers started to come in and someone just sat beside me , and to my surprise , although he just came in , once a free space was ready for w customer , he was called in . I left the place feeling sorry for them . read more

Worst hair cut ever I would never go back The haircut was uneven and didn't line up I usually drive all the way to Dublin and thought I would try cosmos I am going to stick with hogs breath barbershop in Dublin read more

I went to this place because I knew they were good last time I got a haircut. Mary cut my hair (my hair is little pass my shoulder)I said I would like 2 inches off, I didn't get no wash or anything special done. It took her probably 10 minutes for a straight bob cut, and thinking it was just $15 and to my surprise she asked for $25! Their website says $15 and $10 for senior. I find that she overcharged 70 yr old senior for a just a quick short trim and no other services given. I would not go to her or this place anymore for not abiding their prices. Disappointing! read more

Pleasanton Barber Shop is a mile down and much cleaner with similar pricing. Don't go to Cosmos.