I usually wait for Sally's promotion to buy one large bottle and get the second one half off. I placed an order, which was delivered on January 4--the day we celebrated Christmas since everyone was sick on the actual holiday. With all the chaos, the box ended up getting thrown away. Unsure of how much product was left, I decided to stop by the store while I was in town for a meeting. Luckily, the promotion was still running! The sales associate greeted us right away and offered assistance. She was very helpful, and the store was clean and well-organized. I would definitely shop at this location again. 1/28/25 read more

Excelente atención al cliente siempre compro mis tintes y casi todo para el cuidado de mi cabello me encanta la variedad de productos que tienen y el precio gracias. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Bakersfield, California

Time on Yelp needs to be updated. Time on door says 9am and Yelp says 830am. This is my go to place for hair products since I have to maintain these curls. Staff is always friendly and happy to help you find the right products. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Bakersfield, California

I get that customers can be super rude sometimes but I can't believe how rude the workers are in here. They were super condescending to me and other customers. I saw that they were rude to the people ahead of me so I decided to be over the top nice in hopes that they'd at least be nice to me or maybe they were just having a bad day. But nope. Super rude and condescending. You can literally feel the tension when you walk in, it's been that way the past few times I've gone in. It was really disappointing, I walked out wanting to cry. Like I said I totally get having off days or dealing with entitled people but this wasn't the first time I've seen the workers be rude like this. Going to Ulta for the same dye from here on out. read more

I came in with the intention of looking for some acrylic products and although there was not a lot of products to choose from they provided great customer service and I found the product I needed and was in and out of the store! read more

Very pleased with the customer service. Associate was helpful and able to satisfy my needs with ease. Very ple with overall experience ... I give this establishment a 5 star rating Sincerely Rachelle Kreilach read more

Great customer service. Best Sally's I've been to. The store is clean and well maintained. They are always willing to check their stock on any items not on the shelves, or find out when shipments will be received. Some items are discontinued, but that is no fault of theirs. I definitely recommend this store for your hair and beauty care products. read more

Without a doubt this is the nicest Sally's I've ever been to. The store was clean and well stocked. The staff was also incredibly nice and helpful! read more

I come here for specific beauty supplies when they are a better deal than Amazon or Walmart. I have purchased many things here over the years including hair dye, base, acrylic powder, dip nail system elements, nail care items, hair styling items and lashes. I find their prices similar and at times better than Amazon or Walmart on certain items, depending on what sales they have going. Their staff will always address you to see if you need help, but I believe they are not licensed beauticians of any sort, so be aware of that. They won't steer you wrong on purpose, though, so I trust their opinions. 8/10 will return based on sale prices read more

Always helpful! Love how they can look up my color combo if I forget! I've been going for years and although im no expert, they have never steered me wrong! read more

I really like how this Sally's is laid out. Staff is friendly and super helpful. I found everything I needed, and they let me know their current bundles and deals. read more

I had pretty good service on the phone when I called in - in an hour things had changed when I personally went in. I did not see the person with whom I had been speaking to and had to basically find what I needed on my own. No greeting, no offer of assistance. The store was not very busy. I am happy with my purchase but found some of the prices pretty high. Unlike other beauty supply stores I have been in, this one was cramped and over stuffed with "stuff". Not a comfortable place to take your time and go aisle by aisle to find new and exciting things. Will only come back if necessary, but never will I come back to browse. read more

This location is by far the worse. The girls that work there are rude, unfriendly, unwilling to help. They act as if you're bothering them if you ask any questions. I would much rather drive 15 mins to shop at the location on Gosford. The girls on Gosford are amazing! Super friendly and always willing to help with anything you need. read more

I have shopped at Sallys for years. They always greet you when you walk in and have what I need. Do not expect them to give you a break should you forget your coupon even thought you are a Sallys member. They told me I could go back home and get it. Poor customer service. read more

They are open during the Covid quarantine and the two girls working there were definitely having a rough time with all the phone calls coming in and trying to take orders for their curb side deliveries. Even though all of this was going on they still remand calm and super nice and helpful for all of their customers. I was so satisfied they were able to get the supplies I needed so last minute. They even gave their own numbers to help customers that weren't able to call the store due to high call volume. I hope they give these workers a raise for all help they gave during this stressful time. read more

Today I was making a purchase of 100 dollars, all very well until I arrived at my house and started to see my products, and there was a lack of oil, if they charged it because it is on the receipt, I called to ask for it, and indeed there is the oil, I do not know why they make this type of mistakes, if they are not new employees, they make me think that they do it on purpose and that it is not the first time they do it, because obviously I will not return for an oil of 5 dollars, because Get there, it's 30 minutes to go and return again, plus the cost of gas. I called again to ask for the manager and he told me that the one who kept my things was the manager, it makes me angry that they do this kind of thing, according to accident, because if the person can not go for any reason, they stay with things. read more

Sally Beauty Supply is very small, cramped, with shelves overflowing with all things beauty related. The interior of this space is not attractive; there are just too many things on these shelves and very little attempt has been made to arrange them nicely. I've purchased both pedicure supplies and hair products here. My latest purchase was of a straightening iron, a jilbere nano silver, not exactly an inexpensive brand, is one I haven't been able to locate elsewhere. I tried using a friend's nano silver and really loved it so when my chi finally built the dust I asked her where she acquired it and she said Sally Beauty. She said that they rotate what's on sale and that I should wait to get it cheaper but with the premature demise of my old one I was over a barrel. Imagine my surprise when I found it on special - regular price but I got a free hair dryer with my purchase of the same brand. Both work beautifully and it was actually significantly cheaper than my Chi. Not only was the cashier friendly, but she pointed out that if I paid $5 to join their Sally Beauty members club I would save $8 on this one purchase in addition to discounts on future purchases. Color me a satisfied customer. read more

This location is really awful. The products are great, but the employees are rude as can be, to me and a few others who have said that same thing. Not once have I EVER gone in this location and someone ask me if I need help. Really? You work in customer service. I shouldn't have to hunt employees down. One girl went as far as to run in the back room when she saw me approaching to ask a question. The rare times that I do get an opportunity to ask something, their response is very short. Even the most basic question is like a bother to the girls who work in here. They'd rather gossip amongst themselves, which I find to be EXTREMELY unprofessional. Disappointed. I waited and waited to write this review, hoping I just had a one time bad experience, but after visiting 5+ times it is consistently the same. read more

What great customer service and so helpful I had so many questions and all were answered with s smile and patience definitely coming back.

This place gets a poor review for customer service and client assistance. I had never been here before and I don't know much about hair dye. I didn't mind looking around on my own and I was impressed by some of their selections of brushes and girly hair jewels. When the young woman behind the counter offered to help me , I decided to say yes as I thought she may have something to impart to me that would help me immensely. However, I didn't get the feeling she wanted to help at all - in fact , she seemed impatient with me choosing the hair color I wanted when she herself asked me to choose. She finally, in an exasperated way, told me that I could choose my own hair color and developer and rather abruptly just walked off. I decided not to take my business here and I won't be back. She left me feeling as if whether or not I was in the store wasn't of any importance to her. read more

I went there looking for a product that I was unable to find at the Gosford location. Well I am looking around to see if I want to spend more money on something else. I am standing BY the cashier and she asks if I was ready to check out.. Well DUH, I am not in front of the cashier, where many people stand where they check out.. Then this unprofessional cashier had the GALL the ask me, seconds later "Are you ready now?" REALLY???? She acted like they were closing in three seconds. (It was the middle of the day) Maybe it was her lunchtime. After that statement if I wasn't ready, I sure was ready. I will stick to the Gosford store, where they are all pleasant and interested in their customers. They should know that this is a holiday season and people want to spend money.... Which I will NEVER spend there again, unless I am desperate and none of the other Sally's has what I need. read more

Came here on a whim to find eyelashes. I found a large selection of human hair lashes by Ardell that were buy one get one free with a coupon. I didn't have a coupon, but that wasn't a problem. The cashier said it was cool since they had them up front. I was able to use it three times in one transaction. It was such a good deal that I came back another time to get more. Staff has always been helpful when I had questions. read more

My number one destination when it comes to hair color, Vivian greeted/helped me and showed to be very knowledgeable about the store products. Overall very helpful thank you again will definitely visit again read more

I was a little weary to come in since there were so many bad customer service reviews and I'm very big on customer service, but Crystal helped me and she was very sweet, answered all of my questions, and didn't make me feel bad for not knowing very much. They had everything I needed and the store was nice and clean! read more

30.00 of product in our hands to buy. Asked to use the bathroom,was told no public restroom.Told to go next door and use that one. Use somebody else's restroom? Was told they have to many chemicals in the back? Was told for my safety, same chemicals in the store? Clerk not phased by the situation.Left product there ,told her to tell the manager what just happened,went to Ulta . Pissed, no more Sally for me.... read more

This has to be the worse service and experience for myself. I went in to purchase a new product, kept trying to get help but said she was busy. I stood in the same spot waiting for a good 5 minutes. I finally walked out, never did I receive help. As I walked out I was yelled at by the girl. When I turned around she said she needed to check my purse!! Excuse me, for what! Im a grown woman trying to get customer service who is able to purchase anything I want in the store. But since she lacked those skills they want to humiliate their customers. I found it very offensive and rude by her part when I just stood there waiting for her to return to help me. read more

all they hire here is retards! they have tons of employees and the place is a huge clusterfuck! boxes stacked in every isle every time i go in, and i go at random times, so i know its not just because they "just got a shipment in" i ask for products that are not on the shelf and they say "we don't have it" then i made her look in the boxes on the floor and what do you know, they do have it! they have a bunch of girls standing around and one cashier with 6 ppl in line. all the girls look like they just left a kiss convention and they don't know shit. i hate this store. i will have to drive out of my way to go to another that is more organized and the employees are actually helpful. read more