Ran to Sally's because it was THE ONLY beauty supply open after 7:45pm. Andrea WAS God sent. She seen me walking around in shambles trying to find something to even out my bleached disaster! She was nice and patient, she explained everything in full detail. She gave me several options and several outcomes, both good and bad. She helped me decide on a high lift, not a toner.. the outcome would hopefully help the chaos I currently had going on.. Sooo the outcome, her suggestion did help BUT it still wasn't the color I was going for BUT she warned me this may happen.. so yea ahaha I guess in two weeks I'll try something else I'm sure my hair is close to being over processed. Anyways 10/10 to Andrea and her customer service. Thanks Sally's for being open later for us people who need a quick fix'n. read more

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What's the point of having Two representative on the floor if the girl with the glasses is the only one assisting customers and the girl with the long red hair can't even help out read more

My daughter and I went to our local Sally's and the girls were so helpful answering questions and recommending hair products for hair restoration. They are very knowledgeable about hair color as well. Thank you for all your help! read more

Sally Beauty - This is the hair color that they recommended. We are very satisfied with the results. - Cosmetics & Beauty Supply Near Me - Lynwood, California

On Sally's app it says it open until 9pm and they were close by 8:30pm . They should fix their hours as they pretty sure will have people showing up and it's close . read more

Customer service by Liliana was amazing !!!!!! She answered all my questions and had great information regarding all the products I was interested in . Not only that she informed of the deals they had . Thank you Liliana ! read more

I must say we had really good customer service. The two workers there were really intentional about helping us and answered all our questions. One of them was new, and she still did her best to answer the questions that we had I highly recommend this place Sally's even though I didn't buy anything, but my two brothers bought $30 worth of items God bless. read more

I stopped by and the place was closing 12 min earlier as I was about to approach the door. I didnt find this action likable. I knew what I was looking for, I was going to be in and out quickly but didnt give me the opportunity to buy. I had 12 min to buy only one item that I needed but this place closed the door 12 minutes before their closing hour. You shouldn't do that. Maybe 2 or even 5 minutes to the hour; that, I would really understand. read more

I came in to exchange ion permanent hair dye to ion semi permanent hair dye since I got the wrong thing. That's all I wanted to do. I knew what I wanted. I was helped by this girl with curly hair and glasses. She didn't wanted to help me do the exchange and kept insisting for me the keep the permanent hair dye. I didn't want it but kept giving my mom and I attitude since she didn't want to do the exchange. Actions speak louder than words. Not coming back to this Sally. read more

Customer Service sucks here. I get that the community is mostly made up of latino/latinas but when I ask a question in English only to be answered back in Spanish is kind of an insult. Be sure to *double check the hair colors because it seems most of their labeling was all jacked up. Some of their display hair colors were in wrong sections as well. The employees didn't bother to help but glady chatted with eachother and ate chips. Also, I grabbed a sale paper only to find out they didn't have most of the sale items including the china glaze ombre collection (no they did not sale out because I didn't even see a label section for them) Waste of time, I'd only go here if I had no other choice. read more

Bad customer service I'm not sure what the short girls name is she doesn't even have a name tag BUT she doesn't know what she is doing First of all I go in there buying my hair dye but I see there's a sale for coconut shampoo for 50% off She charges me WRONG she charged the full price I go back to get that fixed n so I tell her She says ok n that's it !! I wait for her n mind you she never told me to get in line ! For a mistake that SHE MADE! I still had to asked her SO I NEED TO GET IT LINE AGAIN!? She said yeah. Then she take forever to get my money back She doesn't even know how to do it...waist of my time and money I will not go to that Sally's again read more

Sophia was Awesome.. Thank You for the Great Customer Service.. Very Helpful and Positive attitude which was nice to see especially at night when it's almost time to close... read more

Staff is helpful and very knowledgeable about the items they carry. This is a good Sally's to come too You can also call and make sure they have what your looking for in stock read more

Answer all my questions about some products I need it good thing im bilingual ;) plus the girl who was helping me even gave me an additional discount because it was late and she was about to close read more

I guess I am not the only one who noticed the horrible customer service. I just came back from there. I walked in and was the first to say hi to the only employee there, Ruth. She was on the phone and ignored me completely. Not once was I asked if I needed help with anything, luckily I knew what I was looking for. As I head to the register I notice she's still on the phone. She still says nothing to me and continues on whatever she was doing. I stand there for like 5min , trying to be as patient as possible. I then ask her if she's going to be longer because I have to go. She says, rudely, yes I'm done. She then starts to still very rudely FINALLY take care of me and I leave. The whole time she had 0 customer service. If it wasn't because it's the closes Sally's to me, I'd never go back. read more

All the employees here are very kind and very knowledgeable about the products , I always come here to get my favorite treatment and I always leave very happy. Definitely recommend!!! I always come and get recommendations from the short blonde girl and the tall girl with black hair, they're always so nice! read more

Called ahead of time to ask for business hrs. Came in and asked help from the employee behind the register for hair dye/developer. She half pointed to the aisle and I got my product. I asked her the type of developed I needed for my darker hair. She said nothing. I just made my purchase as it was close to 8:40 and I needed to dye my hair for next day event. I made my purchase. Asked for a pair of gloves. Got home and nothing was in there. It my dye/developer. I sent my husband out to Walgreens to get me some. Dyed my hair as per usual. Dye didn't take. (Not really Sally's fault lol as I have multiple colors in my hair) but really dissatisfied with the guest service here. read more

Very helpful ladies! Love getting advice from the tall girl with purple hair with tattoos always come looking for her. Store is always neat