I walked into Bath & Body Works on a mission: grab a simple gift--bath salts and bath bombs. Easy,…read moreright? Apparently not. No bath salts, no bath bombs... just scrubs and bubble bath. Close, but not what my friend specifically asked for.But here's where things took a turn... for my wallet. Somehow I wandered into a magical Snow White section I didn't even know existed. Candles, lotion, soap--ALL Snow White. And now suddenly I need everything. So instead of being a thoughtful, focused shopper, I left financially sidetracked and emotionally committed to a Disney princess collection I didn't plan for.Great for self-indulgence. Not so great for sticking to a budget... or the original assignment.

Came strictly for the fragrance boosters, and as you can see, they had a vast selection. A little…read morebit on the pricey side, but they smelled so good it's worth it! Also love the rainbow vibes they had going on, very eye catching. Friendly staff, very clean store AND well stocked. Definitely recommend.

Good Customer service automatically helped me as soon as I walked in. I forgot her name but she was…read morenice

Emily was so so sweet and helpful with my purchase today she made it easy for me to get what I was…read morelooking for! :)

I was helped by Jose who was very knowledge introduced a new product line to me. I love it. I will…read moredefinitely return.

So I purchased a perfume here for my daughter's graduation and lost the receipt. Yes my fault ! But…read moreI called this location right before I went there to make sure they can exchange it since I purchased it with Apple Pay. They said oh yea no problem just incase bring the physical card. So we're up to exchange, Erica is trying with apply pay and card and nothing pops up. So she goes on to ask what's the date ? So I show her on my phone the receipt from Apple Pay date and time she says yea sorry I can't find it and is trying to push me away. I tell her well this is why I called before and ask if we can figure something out. She then tells me " Do you want me to magically make the receipt appear" she says you have to call customer service ! I was trying to show her on my phone and she's like yea ok very rude ! I'm not someone to argue or complain and I'm very patient and I myself go above and beyond for my customers but wow. So I Call customer service and they literally tell me I have to go back to that store. I ended up calling the Cerritos location and a very nice girl named Kimberly "very sweet" was trying to help me over the phone says yes we can pull up receipts for a week but at the same location. she was trying every way to help the situation even though it wasn't at her location and I very well appreciated that. Called back and Lori had to submit a ticket because seems like my purchase is somehow lost on that date ! Erica has really made this experience really bad with her attitude and pretty much not even trying to figure out anything for me or next steps as a so called "leader"

No longer at 11371 Atlantic ave. Call to get correct address. I called the person over the phone…read moresaid they no longer use Yelp. I communicated that even though they don't use yelp they're clients May so they should update the address or get rid of the page entirely.

You might have what customers need but you LACK CUSTOMER SERVICE!…read more Was there with my daughter looking forward to finding a nearby store for my nail supply needs, and thought some colors of polish were backwards so I opened a bottle to confirm the colors and a guy came out of nowhere you can't open it, I explained I thought they were mixed up he said you still can't open it, ok then I need X and Y colors, he then rudely tells my 9 year old I need to some room so I can find color! My daughter was to the side of him... nowhere near in his way, sadly will not be coming back! Really, there is a way to approach customers, especially as a first time buyer... I'm better off going to my regular nail store C8 wholesale nail supply in Garden Grove.

By far the best place to get what ever you need they are so nice here and always have a welcoming…read moreheart Came in for a blade they were out but i got a call from the owner later that day saying she just got them in and would hold one for me

Thank you so much to the owner Lori for being so knowledgeable and helping me find everything that…read moreI needed as a barber. I definitely recommend this place to anyone who is a barber or cosmetologist or even a student that wants to pursue doing hair. This place has everything you need literally! very clean and organized supply store, excellent customer service. I'm definitely going to be coming back here for every time I need to restock on anything I need.

I come here often for nail monomer but the store hours are false they do no open at 9:30 like it…read moresays online. I've come at least 3 times and they do not have the store open and it's currently 10:56 am when the store hours say 9:30. False advertising and down right unprofessional. I've tried to be nice and calm but it's unfair to customers when the store hours are not even real.

I came across this store because my girlfriend needed a pair of wigs for our work event. The prices…read morewere more affordable than purchasing online and the owner was so sweet and helpful. He found the right product for my girlfriend. I love supporting small businesses. I'm glad our purchase brought a smile to his face. My girlfriend loved the wig he suggested and it 100% matched her outfit aesthetic.

I came in to return/exchange an item that was missing an attached item and do some intended…read moreadditional back to school shopping for my 3 children. The manager IVAN refused to accept the return item because his "store would take this as a loss" and "would not be able to resell it" and requested to return to the original purchase location. I still had my original receipt and item in original condition. My tone and demeanor completely calm, I simply stated I do not understand .... Ivan raised his voice, sounded stressed out and flustered repeated again his explanation.... Of course I had another rebuttal. Then advised ok I'm only going to do it this time.... The minute I turn my back, after the transaction was complete, he tells the cashier exactly my rebuttal " make sure you mark that item as defective ". I unfortunately will not be returning to this location because of the service you provided IVAN. I work in customer service as well - communication is key. Had I walked in my work suit and full face of make up maybe I would have received different service is how you made me feel.

I spend so much money at this place but they just lost a customer. The awful manager saw my 5yr…read moreson almost peeing on himself and did not allow him to use the restroom. Wow! Really needs new management if they are this bad with kids!!

I first visited during my pregnancy when I was having really bad breakouts (hormones) in 2020 and…read morestocked up on some of Lush's natural handmade products to gently treat my face and skin. With all the sudden weather changes skin issues can vary. I've had to try lots of products and they do an amazing job tailoring to my needs and listen to what you prefer and/or what works with your routine. My daughter loves Lush, this is her favorite store! The experience is awesome they're great with littles she's been able to test the Lush bath bombs, Rainbow Fun ( play-doh like consistency calming bubble bath alternative) and bubble bars. Her favorite is the Rainbow Fun and make a great gift for kiddos. Ask for their "Routine kits" it's a great way to try different products, which usually come w/ -cleanser -toner -moisturizer *samples are a must for items you'd like to try!

I love this company! Strong values and great products. The employees are super nice and helpful.read more