Going to Sally Beauty can be a little overstimulating for me at times. When I already know exactly what I need, I'm in and out with no problem. But when I don't, it can feel overwhelming as there are so many sections and shelves of products that I end up scanning each aisle trying to decide what to buy. That said, the staff is usually helpful when it comes to locating items, which definitely makes the experience easier. This location is clean and well-organized, which I really appreciate. read more

Did a same day order for some hair stuff and it was ready FAST! When i went to pick it up the woman was very nice and helped me with my order. They seem like they have a great selection and my bag came with a sweet little note on it. Would shop here again! Lots of parking as its in a strip mall read more

I came in back in March and completely forgot to write my review. The receptionist was so kind and guided me towards the right product to use for my mom. My moms hair looks stunning and we are very thankful read more

Employee Gladys Lopez provided a wonder recommendation after I got my hair colored at a beauty salon. My color was on my forehead and sides on my face. She showed me this wonderful products that I used and it immediately removed the color where it wsnt supposed to be. I used Color Brilliance stain remover. Gladys was informative, helpful and very professional. I will definitely come back one day. I recommend coming here for the wonderful service. read more

Sally Beauty - Ion stain remover. Excellent purchase. I highly recommend purchasing it - Cosmetics & Beauty Supply Near Me - Norwalk, California

Sally is very expensive, more than food !! Also, I found from purchasing a very small bottle of "Clear" nail polish 1.25fl Oz for $4.00 maybe, 5 uses for both hands, is all it would last for !!!! Its, the quality also, for the price you would think your getting a better product, but this new $4 polish, came off my nail edeges, after i washed my face and brushed my teeth, the water wasnt to hot, nd i use a mild soap , whats the damn problem ????The lady's in this location were nice and very helpful, I enjoyed them, but Sally is a trip !!! I'm looking for a much more reasonable prices, and decent quality of the product.....take your chances is all I can say, oh yeah the shelves weren't all full. But the store was clean and organized!!! read more

Sally Beauty - The $4.00 nail polish ! - Cosmetics & Beauty Supply Near Me - Norwalk, California

I came in to pick up my online order for my hair dye that I placed last night. It's so convenient and an easy process. I was maybe in and out in under 5 minutes. You just give the clerk your name and they have it ready on the wall. They just put it in the system and give you the receipt and the process is done. The clerk was friendly and very fast. read more

I love Sally's they have everything , last time I went I got some hair for my sew in and it was great quality !

From now on I'm going to this Sally instead of the one in Bell Gardens. The ladies here were very nice and helpful even if they do like to gossip. Have you ever been to a beauty salon where they don't? Hot Buns bun makers - $9.99 Palladio bronzer - $7.69 Bun nets (3) - $1.59 Strength 'n Silk Edge Gel - $5.19 Eyeliners both under $4.50 Thick hair elastics (20-count) - $2.99 If I were a "Beauty Club Card Member," I would have saved an additional $2.20. Meh. That didn't impress me much. It has been at least over a year since I have shopped at Sally. But it might be a worthy investment for you if you shop there frequently. Organized, mostly clean store. Lots of clearance items in the very back as of 6/2/17. #581 2017 Yelp Challenge 47/100 read more

Sally Beauty - I love this gel... works great for my daughter for dance classes too. - Cosmetics & Beauty Supply Near Me - Norwalk, California

Horrible service!!! Christina, a so called worker there at Sally's needs training!! Super rude and disrespectful! If she doesn't want to answer a customers question, then she should stay home or find a job where she will be mute. If I would of read all these bad reviews I would of never gone there. read more

Quite honestly the worst experience I have ever had at a Sally's Beauty. Basic math skills and/or adequate training would go a very long way here. read more

This Sally is my fav of the chain. Its not the closest to my house that would be the one on Lakewood and Rosecrans but we wont talk about place. I've been coming here since i opened down the street, in 1998. I've seen alot of ppl come and go there. I miss the great classes they used to sponsor back in the day also believe it or not they used to deliver back then. They are always well stocked and helpful Maria is absolutely the best, whats up girl thanks for all the years of great service. read more

Sally Beauty - Front - Cosmetics & Beauty Supply Near Me - Norwalk, California

The ladies that work there were no help and when you try to ask for help they were pretty dry. They seemed like we were an inconvenience to them. No customer service. They looked like they didn't want to be there. read more

Hello I'm a Norwalk for over 40 years, I have been going to the Sally's beauty supple in the Norwalk square since the 70's. I have experience nothing but negativity, roundness, unwelcoming from the manager that's been there for many years. I recently went to the store and again she was very rude to me. I don't understand how this company can have someone like her dealing with the public, something needs to be done about her, either transfer her to another store or just get rid of her. I would go to another store if it was closer to me I don't need to be treated so rude every time I go into that store . Sincerely Very unhappy customer read more

Great little beauty supply store!!! Located in Norwalk Sqaure, this Sally's is in a nice (Norwalk nice...) area and there's plenty of parking. I love going here for the nail files (so many to choose from, type and price wise) and I know I can always find those eyelash curler refill pad thingys here, too. What's cool is the items I shop for here are located on the same aisle (last one to the left). My mother in law shops here for her hair coloring needs and one of the local buisness owners (Maggie from Klazzy Kutz) shops here as well. I know they have a customer rewards program with a keychain card and everything, but I think you pay for the membership (and discounts). Oh, and the ladies that work here have always been really helpful in finding stuff in the store, since it is kinda small and all the merchandise can be overwhelming to look at. read more

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Awful service specially from the lady with the red hair... told me I had to download the app in order to use a coupon even though it had a bar code...yeah bs liar... i looked it up and it said nowhere...maybe she was lazy idk read more

This review is for the fat mean employee with the oval head and big hoops for earrings!!!!!!! I called the store to see if they were open b/c of COVID and the lady who answered me was really rude and dry. I went it the store a few minutes with my grandma and she only speaks Spanish. The same lady from the phone was our cashier and she sounded so annoyed that my grandma was asking question. When my grandma told her that she came for an item she called about they started laughing at her. My grandma speaks Spanish and I speak both English and Spanish. They lady was answering my grandmas questions in horrible Spanish and was making rude comments in English thinking we couldn't understand. They have horrible customer service and need to be trained correctly. They were being extremely rude and sarcastic. I would never shop here again and warn anyone to stay away from this place. read more

I wet to sallys beauty supply today , to look for a color for my hair . But The workers are rood here they dont even welcome , you when you walk in or say hi . They dont even ask if u need help looking for something so i did not end up buying nothing . A girl with red hair just stared at me & gave me dirty looks instead of asking me if i need help looking for something . read more

Worst costumer service! I walked in at 12:15 on Monday August 5th and I wasn't even greeted, all I got was a weird look by the lady with the slicked back red hair. I was ready to pay and again, she did not say I single word to me. The only words that left her mouth was my total and when she gave me the receipt she just handed it to me without saying a single "bye" or "have a nice day". I have never experienced such rude customer service in my life she was extremely impolite and unpleasant. read more

I love shopping for my hair supplies here! The people that work there are usually attentive with you when you walk in. I was happy with my visit there today. I was looking for an item and the young lady that help me was helpful. Thank you Sally's Beauty shop read more

Horrible service. I dread walking into this place when I have questions about dying my hair. Walked in today and asked the first girl about dying my hair orange since the red I had faded to a light orange and I figured I'd just dye it a fresh shade of orange. I told her I was using the l'oreal highlights and If switching over from red to the orange would work. She looks at me like Im stupid for wanting orange hair and then asks what brand I'm using when I had just told her. She then tells me its not orange, its copper. I didn't read the name of it because there was a costumer also looking at the same products and I didn't want to interrupt her. She basically corrected me and went back to hating her job so I went to look for someone else I could ask for help. Way more helpful then the previous girl but she looked like she hated her job as well. read more

I've been coming to this same Sally since I was 5 years old and shopping with my grandma for product for her salon. Now, im 30 years old and living back in the area and I still enjoy this Sally's. The shopping center is a hot mess sometimes, mostly due to the ever classy Walmart clientele, but the employees here are nice and the store is clean. read more

I come in at least every two weeks for my Magenta hair dye. I have not had a problem as of yet, I appreciate the staff here for always giving me an honest opinion. If I need help with instructions ladies here are very quick to respond. I would like to give this place a 10 star if possible for being so helpful. read more

I'm a big Sally's fan. I've been to a lot of the locations. This is one of the better Sally's Ive been to as far as selection and customer service. Will I be back? Oh yeah. I have the members card to prove it read more

This is the closest Sally's to my house and I can say, with confidence, it's probably one of the better ones in the area. I am a Pro member, so I get the deepest discount available, which brings me back over and over again. I also love the GVP line of products; it allows me to stock up on some faves that are usually pricey, at more than half off. If you are a skeptic, read the ingredients list on the brand name & GVP versions - same damn thing. The extra cost is for "brand recognition". Sure - I'll pay an extra $12 for the brand. FOH. Anyhow, the staff at this location are always helpful and pleasant. They do a good job of greeting you upon your arrival. I will say that some of the younger gals on staff need some customer service training. I've been ignored more than once and it's usually by a younger employee. The more seasoned employees don't pull this crap. The store itself is kept neat and organized, which I'm sure is challenging given how small this store is - no way can two people walk in opposite directions down any aisle. You'll knock yourself and a bunch of product over. I have the RetailMeNot app and sometimes I will get a $5 off $25 coupon for Sally's - SCORE! GVP here I come!!! read more

Yes, the lady with the black/red hair. Horrible customer service. I asked her to direct me to the top coat for dip nails, she said "all that is there is all we have." Didn't even bother to look. Then at check out I asked her "what's the return policy." She said "hold on the your receipt." ... lazy enough to guide me to a product, and lazy enough to answer my questions. Upper Management should train her on customer service and communicating effectively. read more

I walked in the store and I was treated nicely they asked if I need any help with anything and when I asked for their advice they gave me good advice and an opinion and they are very organized read more

Great product, closes late making it convenient for urgent hair products. Staff is attentive and helpful. read more

Horrible services. I had to come here many times to fix the little problem.i placed an order of one saloon chair a month ago and they charged me from my debit card but the very next day the store manager called me and said the chAir which i ordered is not in stock. They are not Able to deliver the chair. I said ok and asked her about the refund. She said it should take about 5/6 business days to process. Its been a month but no refund. I went to the store couple of times but i havent recevied my money yet. I went to the store today but they told me that there is 20% charge? For what?its really unprofessional.why they wanna eat my money? I am socked... read more

The sign is misleading. The words that stand out from a driving distance are "Thanksgiving Day" and "OPEN". The fine print is only visible when stepping outside of the car which defeats the purpose of the sign altogether. What a waste of time... read more

ago the girl who was in the cash register very rood unprofessional attitude her name tiff to bad I don't call the police for her but I went to the police and did police report and I am going to talk to the manager tomorrow she treat me like trash I pay for what I buy she give me Receipt and she hide my bag she don't want give me what I pay for until she finish somebody else and when I ask her to give me my bag she give me hard time until she give it to me after she trow the bag and ask me to get the hell out of her first I don't know y she did that , until I figer it out She herd me talking different launguage to my friend she don't like our language I felt she discriminated to bad this girl she have problems with us but we never have problems with any body I been going to this place for 15 years first time I go with someone with me and she don't speak English I start speaking with her language after she herd our language she went crazy and treat us like trash read more

There was two cashier and one didn't want to help me, she didn't ask if I was ready. The other cashier rolls her eye at me. This place is not that high class. I didn't appreciate her rolling her eyes and her red head co-worker not asking if I was ready to check out. read more

Very rude over the phone and answered unprofessionally also left me on hold for 10 min I had to call back and then was immediately told they were out of stock when I called back. read more

Love Sally's. I can be here for hours looking at nail polishes. I'm stacking up on my gel nail as I do my own. I usually know what I want but the ladies are helpful when asked. At least they have been to me. read more

I usually don't come here that often, but when I do I am not disappointed. They have the cutest things in here for hair accessories, nail polishes, ect. My mom had gotten her blow dryer here and it was a good price and works great. read more

Great store with big selection. The ladies are very nice, knowledgeable & helpful. Lots of variety from skin care, nails, and hair care. They always have great sales going on too plus I always save with their membership card! read more

I love coming to this Sally's Beauty Supply store. I have been coming here for years now. I tried going to another Sally's just because I was in that area and I saw it. I will never again do that. I received horrible service at the one in Paramount. Everyone at this Sally's is always nice and helpful. Always makes my shopping experience a great one. read more

This location is relatively good the girl with the colorful hair helped me pick out and item that she recommended and it worked!

I am highly upset that I was told by Maria over the phone that they had the product i needed to do my hair for an interview tomorrow.  I raced over and got there at 8:57 to find the door locked when it clearly states on the door that they close at 9. Maria and Tiffany then proceed to give me attitude and taunt me through the door saying things like "the drawer locked what are you going to do kick the door down?". This is not the level of customer service I expected from Sally's. I am now stuck not knowing what to do with my hair and have been reduced to tears. A woman's hair isa source of confidence and Maria was clearly too worried about her plans for the night to care. read more

OK so looooong over due review. But basically the only sallys I will ever go to no matter how far or close I am. Why? Cause all the chicks there are super cool and down to earth. Not to mention that they actually know about hair. Every other sallys I've been to in the past was horrible. And the staff had faces like their upper lips smelled. Not to mention their attitudes and lack of actual knowledge of hair! So anyways the girls at the NORWALK sallys are dope read more

Great store needs more black hair hair colors for semi permanent but I love this store every one is so nice and pretty except the one employee but that's still almost prefect read more