I've been to this location twice. The manager is a gentleman that wears purple hair on top, young…read moreguy. I bought which I thought were brand new small scissors for cutting nose hairs and trimming of mustache hairs. These small trim scissors tend to get a little pricey but the price was not an issue to me. I opened the package not only were the scissors been used but I believe someone returned them and the workers or the manager reseal the box and put them back on the shelf. The scissors do not cut at all and there were defects on the scissors and I was able to tell that they've been used Rather than put them back on the shelf for resale they should consider return items as either damaged items or not for resale items. The workers at this facility are not very friendly at all and they all seem to have quite a bit of attitudes they make you feel like you're bothering them. Some people should be so lucky that they still have jobs.

I got probably the worst haircut i have ever seen and i had to go in to get extensions and both of…read morethe employees were incredibly helpful in finding ways for me to fix my hair and giving me tips with my first set of extensions. I couldn't have asked for a better experience or better help with getting this fixed.

Shorewood IL location:…read more The "All-Star Team" "I can't say enough about the incredible team at this SalonCentric! Everyone who works here is consistently helpful, professional, and welcoming. Their phone etiquette is excellent--always pleasant and patient--and their product knowledge is truly outstanding. Whether I'm calling in or stopping by, they go above and beyond to make sure I'm taken care of and informed on the product. It is such a pleasure to shop with a staff that is so friendly and dedicated to their customers!"

I am an esthetics student I was super excited to visit this place, I thought it was pretty great…read moreexcept it doesn't have anything for estheticians, I wish they would have a section of fan brushes, jelly bowls, cleaning items amongst a few other items. Other than that the prices are great!

This store has the best staff and customer service. They're…read morealways friendly and helpful. Our salon calls in orders often and they're always very professional and ready to accommodate.

Love this part of my job!…read more This place is great and the prices are right. You need a cosmetology license to shop here though. Sorry guys! The staff is friendly and helpful and the products are amazing. Soon to be no more Pravana though :( but they sell Bed Head, Biolage, Nioxin, etc. They have salon basics and nail, skincare, and electricals. BTW... It is now called CosmoProf! NOT PROOF- PROF! (I hate when people say CosmoProof...)

Donna is awesome at her job. She knew exactly.what I wanted. I will always recommend your company…read moreto others. Good job folks!! Salon 9326

I got my haircut by Michele. She did such a good job. She…read moregave me a new hairstyle, trimmed my beard and sideburns and did a fantastic job.. i have gotten so many compliments after she cut my hair I am super happy with her work and I highly recommend her. Five stars.

My haircut doesn't even look good . I have one side sticking all the way out in different layers…read morewhich I did not want and the other side is completely flat . This is the worst Salon I have ever been to this is the worst my hair ever came out . I am very dissatisfied. I'm starting a new job on Monday and my hair is sticking out on one side and flat on the other . She did exactly opposite what I was very specific in what I wanted . I am furious over the way my hair looks I've cried all night long and this morning looking at my hair . I'm embarrassed to go outside looking like this

I'm new to the area and found this salon. I sent a message through Yelp to request an appointment…read moreand was given a response immediately! All employees were wearing masks and were very friendly. The establishment was clean and sanitized I felt very comfortable and safe during my appointment.

Great Service!!! She was super nice and it was like visiting with an old friend even if i've…read moreonly been there once :) I'm about ot make another appointment b/c my hair is long enoughf or the cut I wanted.

A wonderful find! I just moved to Naperville from Chicago where I had a stylist for 10+ years that…read moreI was very devoted to. However, getting into the city for a cut & color with 2 small kids in tow was becoming impossible. I was overwhelmed by all the salon options in Naperville though. I happened to be driving through the strip mall where the Salon Avenue suites are located and went in out of curiousity. I have never seen a set up like Salon Avenue before - each suite is an independently run business with it's own hours, stylist, etc. I stopped to pick up a brochure from the Curls & Swirls suite and Gina greeted me very warmly. I explained that I was new to the area and looking for a new stylist. After chatting for a few minutes I made my first appointment with her partner Melissa. I have seen Melissa now for 6 months. She has cut my hair (a completely new style for me) about 10 times and colored it twice and every time I have been absolutely thrilled with the results. The prices are VERY reasonable (especially compared to Chicago) and the service is top notch. There is nothing pretentious about this place, it is relaxed and comfortable. The hours are fantastic too which is great for a Mom like me (where else can you get a haircut & color on a Sunday afternoon??) I am really, really happy that I found this salon.

The manager knows my name when I walk in. Sunny always does amazing work always has. She always…read moreadds services for me at the last minute too. She even gives me suggestions when she thinks something would work better but she lets me decide.

To begin, When I…read morearrived to my appointment, the staff had no structure. They moved me from seat to seat and they kept switching personnel to assist me. The nail tech that worked on reshaping my nails was lazy and reshaped them by drill. The entire experience was a complete chaos. I will seek out a different nails salon in the area to fix this mess. The salon within itself is actually nice, personnel is simply unorganized. Except for the front desk host, she is great. Sadly, I cant say the same for everyone else.

I came here on Monday the 20th, there was literally me and one other person in the shop. The guy…read moreasked me what I needed and I said I wanted to get a new set, he disagreed with me and said I did not need a new set that we can just do a fill-in. I knew he was wrong, because I was due to start my nails over. I've been getting my nails done for 10 years. I think he was just lazy and did not want to do it. Anyways, the entire time he was doing my nails he was on the phone talking to somebody on FaceTime. I'm sorry, but that's not really important or good Customer service especially when you have a client. I'm not saying you need to sit there and talk to me the whole time, but being on the phone literally the ENTIRE time I was there is very rude. He was very distracted. I could see the lady laying down he was speaking to. He was sloppy! I constantly had to point out mistakes on my nails. Mind you I paid for blue chrome and that was like $55. He had bumps in some of my nails, polish on the cuticles polish on the side of my fingers. I kept asking him to please clean them and he said I needed to go clean them in the sink. He was just very lazy and did such a bad job. Literally within a few days, my nails started to chip. Which should not happen because it was non-chip polish. Then by the weekend the thumb started to slowly crack. I just knew that he did a crappy job. Very unhappy and a waste of $55 and my time.

Wish I could give 0 stars, however this is the picture I had showed her and then this is what I…read morereceived. I didn't even get my cuticles touched up, nails are so pointy and I paid $70... DO NOT RECOMMEND