Was invited to the Beauty Trend Event, the Skinfluence Festival last Friday, March 13 from 5-8pm…read more Holly Hoffman, the Store Administrator informed me of this specific event and Kay Soria had notified me of the 15% off Beauty sale from March 9-March 15, 2026. I RSVP'd and attended the festive event. I checked in and received a raffle ticket. You could see how they cordoned off the Beauty section as only guests w/RSVPs were allowed in the event. I could see different sections where they had demos for makeup, hair, skin, eyebrows, skincare and perfume. Angel saw me looking towards the first stop which featured Concealers and Setting Sprays by MAC & Charlotte Tillbury. She assisted me then passed me off to Lauren who helped apply some products and give tips. I showed her a list of my makeup which she had some in stock but had to ship others. When Lauren was applying my makeup, Angel was so sweet and brought me a Margie when I said "I should have a drink!" Lauren did great as she had to color-match me from several lines. She helped me find some products. Jordan from MAC came by and suggested a hydrating spray and the order of applying skincare since she said she was an Esthetician. She was bubbly, friendly, helpful and very positive! She was even giving me hugs & high fives! Now that's the Nordstrom service I'm used to! They had a DJ, Cotton Candy Margaritas, Bottled Water, Coca Cola, Charcuterie Bites, a cheesy Mac n Cheese type of dish and festive cake bites. I went to the Jo Malone section and a rep showed some fragrances. The DJ music was so loud so I walked out to get another drink and bites and came back to the Lancome station looking for a product and was helped by a woman holding raffle tickets. The main rep was busy so she helped shade-match me. I had to order online since that product was out of stock. Then she walked me towards the fragrance section. Another rep helped me as I was looking for Jasmine scents. She offered Diptyquem, Gucci, Good Girl Jasmine & Tom Ford's Jasmine. They didn't have samples for Good Girl & Tom Ford so she said to check Sephora. While checking out the scents, I heard my name being called for the raffle so I excitedly showed up to get my prize! Yay!! I went back to the fragrance rep and asked her about the Estee Lauder perfumes so she walked with me there. I was interested in a Gardenia scent so I asked if I could have a sample? She said sure and walked away. I sat for awhile waiting for her until the Estee Lauder rep told me she thinks she ended her shift?? The rep made me a sample. I thought that was inconsiderate and just a "Someone will help you momentarily..." or something to that effect would've been nice. Usually Nordstrom reps are mindful and respectful of my time. At least the Estee Lauder rep followed thru. The Beauty Trend Event was nice on a Friday evening as they're usually on a Saturday when everyone's shopping and it can get quite hectic. It was a pretty fun event and the theme of raffle stations where you can try different products was a great idea. I hope someone sends me a list of demos next time so I can prepare and check out products and reviews ahead of time. I like the convenience of being able to pick up items at Nordstrom Rack since there's one near me vs. driving all the way to Nordstrom La Cantera.

Nordstrom at La Cantera is one of the nicest locations around. The store is incredibly clean,…read morebeautifully laid out, and everything was in stock. I ended up needing some help finding a specific size, and the salesperson went above and beyond to grab what I needed.

We were greeted with a friendly hello when we walked in, which I appreciated. One of the staff…read moremembers asked if we'd been there before, and my daughter happily chimed in, "Yes! This is our second time here." It was a lovely start--but unfortunately, that was where the warmth stopped. The rest of the visit felt cold and uncomfortable, especially for a store that seems geared toward families, children, and pets. The bath bombs themselves are great--they smell amazing, look fun, and my kids love them. But the staff experience was a huge letdown. My son politely asked to use the bathroom, and no one responded to him. Only when I stepped in did we get an answer. It felt dismissive and, frankly, pretty rude. There are also "do not touch" signs everywhere, which makes it really hard for kids to engage with the products. At one point, my son accidentally dropped a bath bomb we were planning to purchase. I immediately informed management that we intended to purchase it, and we did. In response, the manager told me I needed to help my children get things off the shelf--implying that the accident could've been avoided if I had intervened. I understand wanting to keep displays in good condition, but this just made the experience feel even more unwelcoming and tense. It's especially frustrating because this shop is just a few minutes from my home. But honestly? I'd rather make the hour-long drive to Lush. There, the staff are kind, engaged, and actually enjoy interacting with kids. They make the experience fun and inclusive, which makes all the difference. I really enjoy the products, which makes it all the more disappointing that the customer service doesn't match the same quality. Maybe I'll try visiting a different location and hope that experience is much better. This store has potential--but the customer service needs serious improvement. Until that happens, we won't be back. Ex: The owners response and tone to my honest review is not only condescending it's emotionally charged, retaliatory, and disproportionate. I'm disappointed but not surprised by the continued defensiveness from the owner of Magnolia Soap and Bath Co. After leaving an honest and respectful review based on my experience as a paying customer, I received a direct response that was not only accusatory but also personally targeted--naming me and criticizing my children in a way that felt retaliatory and unnecessary. Rather than acknowledge or address my concerns with any professionalism, the owner has now doubled down, claiming their response is "valid." This only reinforces my belief that respectful customer feedback is not welcome here, and that public shaming is being used as a tool to silence criticism. For any families considering visiting this location: I encourage you to read both the original review and the owner's responses carefully. Customer service should be grounded in professionalism, empathy, and accountability--not personal attacks. I stand by my review, and I hope this business reflects more carefully in the future on how it responds to customer experiences.

I love this place! The owner is very professional, kind, helpful, and thoughtful. I will continue…read moreto support this small business as their products align with my health needs.

I came here to do a return of an item purchased on Ulta.com. During the week, this is a fairly easy…read moreplace to navigate and find parking. The weekends this is place is packed and hard to get a parking spot. I am giving this a 5 star rating for Marco. The employees here are all in the 20s and when you talk to them, they don't listen and the recommendations are not inline with your needs. But today I was looking for a new foundation and Marco saw me struggling to find a color match. He came up to me and offered to assist and I was so happy! He asked what my concern was and I explained that I needed a new foundation. He said the foundation I am using, Estée Lauder Double Wear is awesome and that I need to focus on my skincare. He directed me to a line that is made for more mature skin, which that is what I am. I appreciated his frank honest and opinion. If you need assistance, come here and look for Marco.

I just went in here to find an eye shadow for my colorguard girls. I'm dressed in my school's staff…read moreshirt an khakis. Not one employee looked my way or offered to help me, even when I was looking around for help. Fine, if they want to ignore me I'll go spend my money elsewhere

Very nice staff. I've been to this place a handful of times and each time the staff has been so…read morepleasant and helpful. The store has every beauty need you can think of! Mostly catering towards hair products. I found my signature brand of hair dye that the high end stores don't sell anymore. Saves me on shipping for when I had to start ordering my brand of hair color online. The Vault Beauty store prices are even better! $4 less than high end stores and $2 less than the online price. They are stocked in all colors too. So glad I can come to ONE place to get all my hair care needs instead of having to drive all to multiple places all around town or wait for long shipping times! 10/10!!!

There are plenty of nails, hair products, make-up, and jewelry!…read more This is a great spot to get press on nails.

Gladys was so kind and helpful! I was nervous about choosing and purchasing a wig as I am expected…read moreto lose my hair w/chemo. She was patient, gentle, and knowledgeable and made the whole process so much easier. Thank you, Gladys.

Coming from Houston I needed to find me a good beauty supply. There aren't many beauty supplies on…read morethis side of town and the north side of San Antonio so I'm grateful I didn't have to drive toooo far. Shoutout to Daily's.

Everything I was looking for in a salon. Great service. Took the time to know me. Knows the history…read moreof San Anto and the neighborhood. Ended up with a great cut and conversation. Next time I'm doing nails and hair!

I have gone here for years. The owners do great work, are reasonably priced and are fun to be…read morearound. My 14 year old grandson, who lives out of town, only wants his hair cut by Marty. I would highly recommend Profiles's. Becky R