Joana was BEYOND helpful, friendly and kind!!! She helped us explore the store and gave us good feedback based on her personal experience. She helped get pricing for items that didn't appear to have pricing on display. She welcomed us back and told us she would always be there to help us find the items that we needed. She also seemed to genuinely care about every customer that came in, as I heard her speaking very politely warmly, and kindly to all of the customers there. read more

The lady with the septum gave me the wrong toner and now my hair is all fucked up!!! I wanted to bleach my hair blonde and I previously had semi permanent purple dye on my hair and the toner I received was a lavender toner that did absolutely nothing!!! Mind you the toner she gave me was supposed to be "Really good and her best recommendation". read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Whittier, California

Very Helpful People work here!! I know I will get honest information and good prices compared to other beauty stores.

Very rare that I take the time out of my day to leave reviews on people but JOANA ( working afternoon shift on August 1st) such a sweet girl. Absolutely loved how this employee personally styles her hair with Sally's Beauty products so that she's giving you her honest review. Overall, with her welcoming smiles and helpful advice I had a great experience coming to this store. read more

I can always find what I need at Sally's. There was have a lot of choice, a lot of selection, and if I'm using something in one level it up, they always have what I'm looking for. read more

Greeted as I walked in...an associate approached and I showed her what I was looking for a handheld razer comb. They didn't have this type I wanted...but I was shown an alternative. It was well constricted and a bit fancy with a comb for a handle and a two-sided comb. I had been two several beauty salons with no success, or with questionable quality so thanks Sally ...thumbs up for good quality product...and helpful service. Well done read more

Sally Beauty - Thanks for showing me this item. And for your efficiency service. - Cosmetics & Beauty Supply Near Me - Whittier, California

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Shout out to this Sally's for reals. I came in all exhausted and the cashier I believed named to be Dolly was just the best. She got me in and out in minutes and reminded me I get discounts for being a Sally's member. I hope to see her there all the time and if she don't get a raise soon imma be so upset for her. 10/10 service read more

I like Sally's as a hairdresser. This is my go to place in a hurry and they always have what I need in stock. I go there when I need hair color when I need nail polish and I need polish remover when I need to do do a perm or I just need shampoo and conditioner it's always in stock no problem. read more

The Sally's less then 5mins away from my house in La Habra never seems to be stocked or only have one when I need two. Plus the girls there are so young and don't seem to be helpful when I have questions on product. So I drove all the way to this one cause I saw the good reviews. Everything is FULLY STOCKED ( with multiples ), very organized and clean! The lady with blonde hair was very helpful and very knowledgeable!! I'll be coming her from now on read more

Drove to this Sally's to purchase some products. Both Candy a young girl with black hair nicely dressed and pretty makeup. The older woman who could have used a makeover herself, Ofelia had disheveled hair and wardrobe. So I don't think clients could possibly expect she knows her beauty products. I was one of two clients there. I was trying to get through details and directions on applications of the two products I was buying. Both were involved in personal conversations in Spanish as I was trying to figure out my purchase and going through the store deciding what else I might need. The other client left, and I kept roaming the store until 10min went by and I interrupted their chatter. Whatever prompts their lack of attention to clients is troubling, Don't like leaving reviews after 1st visit, but I should have read other yelpers reviews. There is a lot lacking at this place. I interrupted both ladies again as I wanted to check out and leave. Once at the register I had Candy give me a run down on application of products as I took notes. Apparently Ofelia thought this was funny and was making gestures to Candy as she pointed towards me. I asked Candy if I missed something funny and she replied... " Ofelia is just laughing." Unfortunately I saw her gesturing towards me as she laughed. As a rule, and common sence I expect an organized and well stocked store. They didn't have the developer I innitially wanted which had oil in it, supposedly better quality. read more

First time being in this Sally's Beauty location. I live really close by and needed a few hair products. From a customer's perception, this was not a welcoming experience. The cashier was very rude and looked at me suspiciously from just walking in. I came in with my two younger children and we were browsing the store for a hair brush and gel. Once I got up to the register to ask the cashier if they had a certain gel, she gave me elevator eyes and said no. Not once did she greet or engage during my time in the store and kept a straight stale face. I didn't bother to get her name but whoever was working on Friday 3.17.23 at 4pm wearing a aqua colored shirt, you need customer service training. Customer service goes a LONG WAY, not only to build your customer loyalty and store sales but also to make your location stand out from the rest. Your impression that you leave on customers is so important, please put in more effort and be intentional when you clock in. read more

employees had their masks "on" but had them on so low and loose i could see both of their nostrils. so if ineffective mask wearing is your thing- come shop here!! :) read more

This review is for how helpful John was for me yesterday! He helped me with some returns and recommended me some products to use for next time. Very patient and kind! Thank you so much for your help! read more

John helped me find a developer and bleach for my hair and was super helpful and let me ask a bunch of dumb questions with no judgement! Thank you John!! read more

I had a wonderful experience today! As soon as I entered I was greeted by a friendly lady, who then ask me if I needed help finding anything. I went with the intent of buying acrylic nail supplies and I wasn't disappointed. She had everything I needed, even nail forms! I was so happy and will be going back again...I can always use more polish! read more

Sally Beauty - Very happy with the results of my acrylic nails using products I bought here. - Cosmetics & Beauty Supply Near Me - Whittier, California

I have never had an issue with customer service here. For the most part the times I've been here, I am greeted and asked if I need any help. I don't think I have experienced bad customer service. I can be inside the store just staring at all their nail polishes! Lol. read more

Sally Beauty - I can be here for hours - Cosmetics & Beauty Supply Near Me - Whittier, California

Don't go to this sallys the lady was so rude to me and obviously has no idea what shes talking about I could tell she was just hating for some reason or maybe she just hates her job I will not be coming back even if it is the closest sallys to wear I live totally not worth it go to the sallys in pico rivera on Washington blvd at least there helpful and nice! read more

Poor cashier was having a problem with her register and young girl in charge spoke to her like she was an idiot. Really unprofessional way to handle the situation. Especially in front of 7 patrons. read more

Every Sallys that I've been to, the girls look like they hate their job. Why do you work there?? If you can't even handle working there, how do you expect to work in a salon? I went in here today and all 3 workers just looked at me as I walked in. No greeting. I was like 'okay whatever. Just gonna buy what I need and get out.' Then I asked the younger employee with the purple lipstick a question and she replied with an attitude. Okay, whatever again. Then I go up to the register that is clearly open bc she's the only person there. I'm standing there waiting for her and she goes "do you need something?" Uhm yeah for you to start charging me maybe?? She asked for my sallys card and I gave her my student discount card and she said I can't use it bc it's expired. I've been to other sallys and I haven't had a problem with my card. Why now? She said I had to show proof that I'm still in school. The card clearly says I don't graduate until January 2015. I just walked out without purchasing anything. Horrible customer service and experience there anyway. read more

I have shopped Sally's for over 20 years, so I am quite familiar with the stores. The one in Whittier is uncomfortable to shop in. So many nail products are "behind the counter", due to a theft problem. The problem with that, is there is not enough room or staff to help you with obtaining the product. Most likely will not go back. read more

Great place to buy hair color, i love my hair burgundy, and the staff is really knowledgeable. My favorite hair store.

They don't even deserve one star! They are ALWAYS rude there ! Unprofessional! I will NEVER go back to them! I'm surprised they are still in business! read more

This is also my "local" store and i LOVE IT! The woman who runs the store knows so much and is very helpful. Everything she has recommended to me has been spot on although I must admit i was a little Skeptical when she suggested the generic to Paul Mitchell's SKINNY SERUM! But boy was she right...it looked, acted and even smelled like the "real thing" but cost a lot less!! I will never Doubt her again! LOL!! If you haven't been to Sally in a while, stop by this location..you WILL NOT be disappointed!!! read more

I came in looking for assistance for my bleached damage hair. A lady with curly hair that worked there helped me find a hair treatment. After going home and trying the product she recommended my hair feels amazing I just had to write a review. I believe her name is Ofelia, she was helpful patient and very knowledgeable. Shoutout to her! read more

This is my local Sally's and I love it because I can go in and almost always find what I need. I don't frequent this too often because I don't do too much "self-maintenance" so much as go and have things done. The people that work here have always been really nice and helpful. read more

This this my Sally's and the manager is super nice and always willing to go above and beyond, always clean and friendly staff....

They have great prices and most of the girls that work here know what they're talking about.

My Feelings For This Place Are Bleh, While I Was Greeted Upon Entering I Wasn't Asked If I Needed Help. Usually Places Like These Ask You If You Need Assistance In Finding Certain Items, I Didn't Know Where To Find The Hair Cap I Was Looking For So I Had To Walk Around.. There Were Products I Had Questions About But I Assumed They Wouldn't Be Able To Answer BecAuse We Don't Have The Same Hair Type. Finally When I Was About To Pay, Both Of The Cashiers (Females) Didn't Know How Ring Up One Of My Items. They Both Appeared To Not Know What They Were Doing, But At Least They Apologized For The Unnecessary Wait... Apparently The Other Girl (Hispanic) Always Crashes The Stores System Because The Indian Girl Said She Had Done It The Day Before.. I Don't Understand Why They Have To Scan Certain Items Separate Or Why They Have The Young Lady Who Crashed The System Working If She Doesn't Know How To Operate It.. But Unfortunately This Is The Closest Sally's Beauty To Me So I Have To Keep Returning. Will Update If Needed. read more

I'm usually in and out of any beauty supply because I know exactly what I want but sometimes I've spent too much time trying to figure out what I need based on a surplus of options. During my trip today, a couple of different staff asked if I needed any assistance and one (didn't catch her name, but she was blonde) actually helped me find all of my items with super helpful recommendations & tips on how to use the products. Will definitely keep bring my business here. read more

Every single person that works at this Sally's must really hate their job! None of them want to help you out or they avoid you. I don't think there's one person there that isn't rude. This is the only Sally's around me so I have to go to this one. All these ladies attitudes are awful. They shouldn't be working with people. It's not that hard to help someone out & smile!!! read more

I purchased an item that I didn't realize was previously opened and it leaked all over my car. When I had asked the manager Aracely if I could exchange the item she responded with an attitude and reluctantly agreed to allow me to exchange. At no time during this time did she engage to use any customer service. Not an apology or a thank you for your business. Nothing. All I have to say is now that these Ulta's are opening around here I won't be returning back here. read more

I wasn't going to write a review and just chalk it up to one bad days service there. But I have been there two times in the past week. And BOTH times, and by different sales rep. Horrible Customer service, I came in with a list... already pre planned items that I wanted to buy. And each time I asked for assistance, one lady would just point to a large selection of items and say 'in there' or 'over there'. Obv I'm asking because I cannot find the color or item, I'm asking for assistance or if they are the best products for what I need? Each time seemed like A HUGE inconvenience out of their day. There were 3 people in that whole store. This is for the Sally's by the Game Stop. I had to go back to do a return, I needed a higher grade developer, when i asked the cashier if I could do the return with her. She said nothing! Like I wasn't there... so I asked again, and she just extends her hand and makes a GRUMP sound.. I was in no way mean or disrespectful. I just wanted to bleach my hair, buying the products was worse than the actual bleaching process! I HATE this Sally's. read more

I am am so happy with the customer service I recieved from Angela Villanueva because she was exceptional. She answered multiple questions that I had regarding products in your store, she clarified some of the sales that were taking place at the time of my purchase. She also gave me information about sales on the hair color I was purchasing. She split up my transactions into multiple transactions per my request, without complaining or sighing loudly like I have experienced in the last with other personnel. She was very welcoming and enthusiastic as customers like myself entered the store. Today, Angela has provided me with exceptional customer service like no other. My total purchases for today were $450 dollars due to her ability to promote and sell the different products at your store. I dedinitely believe the Angela should receive some type of recognition for her service. I will definitely come back to Angela and recommend this place to others. read more

Came in tonight and had the pleasure of Priscilla taking care of us . Priscilla gave us advice on bleaching and aftercare. All the products she suggested worked great and were cheap. Thank you for taking care of us tonight and making our experience enjoyable . Give this woman a raise. We will be coming back to store read more

I went in today to purchase a curly iron. ANGIE a worker at this location did an awesome job, she was very helpful and made my experience great and very easy. Keep up the good work! read more

I had the best experience at Sallys this morning, I usually don't write reviews but I was extremely happy with the service. I am a Sallys customer but this is the first time I go to this location. I was greeted by Ofelia and she was very friendly, personal and professional. I let her know what I was looking for and she was able to recommend a few things for my hair. She was very knowledgeable and was able to answer all my questions. She also recommended a few treatments and I was in and out of the store in no time. Her knowledge and service was exceptional, by far best service I have received at any Sallys. read more

I've been shopping at Sally's for decades, and I received excellent customer service from this location. I was greeted by Ofelia(curly hair), who was very pleasant and knowledgeable about the products in question. Some associates do not go out of their way to assist their customers but Ofelia did and was so helpful. read more

i shopped at sally's on 1/27/15 and the girls' were busy stocking, so they really were not much help. i could tell that the girl who helped me hated to be bothered. she was plainly rude. just wondered why she ever chose a job that requires helping people find what they needed. she would have been much more suited behind a closed door and not having to deal with the puclic . shame on sally's for hiring her. read more