The Dollhouse Salon truly deserves to be rated one of the Top 3 Best Salons in New Jersey! Jenny,…read morethe owner, is incredibly kind, talented, and always leaves my hair shiny, healthy, and beautiful. Nubia's massage services are relaxing, professional, and the perfect self-care experience, while Evelyn always makes my nails look flawless with her amazing talent and attention to detail. The entire staff is welcoming, professional, and makes every visit feel luxurious and comfortable. From hair color and blowouts to nails, facials, and massages, they offer everything in one place with amazing prices and outstanding service. 10/10 experience every time -- I always leave feeling beautiful, pampered, and confident. I highly recommend The Dollhouse Salon to anyone looking for the perfect salon experience!

Horrible customer service and cut/style. The hairdresser did what she wanted and not what I asked…read morefor, then I was charged full price and embarrassed by both the hairstylist and owner.

I had such a wonderful experience getting a Russian fill-in manicure with design by Viktoria! She's…read morealso really sweet too. The attention to detail was noticed and my nails look flawless and natural. I really appreciated the care taken to make sure the shape and cuticles were perfect. I highly recommend this service if you want your nails to look both polished and unique.

New to the neighborhood and this place had a first time in the morning appointment. When I arrived…read morethe entry way was so welcoming and super elegant. I was scheduled with Elizabeth and I was taken to the back immediately. Friendly staff all around. The hair washing was magnificent and felt like a spa in its own private space with dim lighting. I loved how she took her time with me and I did not feel rushed and unheard. I was able to explain of what I was looking for and it was met 100%. Felt satisfied and worth every penny for a wash/cut/blow dry. Thank you Elizabeth, I will be coming back.

Wow this ZEN Salon is truly my new favorite place to get my doooo on!! Jackie's Technique is spot…read moreon!! This lady is talented !! I've been getting compliments left and right!! She corrected my Blonde box dying jobs for 2 years she balanced my golden locks just Beautiful!! Her hair cutting technique is also amazing!! Background music is also very cool!! Ohhhh and try the coconut tea they have!! Lovely just a Lovely gem of a place!!

Unfortunately, I had a family matter and arrived 10 minutes late only to find the salon closed. No…read moreone called me to let me know they were closing early at 3:30 pm on a Saturday afternoon, I left a message and waited for a callback the following week, never heard anything, called on Wednesday again to schedule another appointment and to find out what happened, apparently they will not wait for you or call you back. When I asked to schedule my next appointment they said the next available appointment with Lisa is 3 weeks out. I've been going to OuterEdge for years and have never complained when I always have to wait for a cut/color, but I guess it's a one way street for them. I decided she sn't worth waiting for, plenty of other good salons out there.

I was given an appointment the very next day which was tremendous! The salon is beautiful and…read moreeveryone there is lovely and attentive. I highly recommend Krissy; she gave me a fabulous cut and blowout that I'm thrilled with!! Will happily be returning very soon! Susan W

I'm so dissapointed in my recent experience going to this salon. I have been coming here for years,…read moreand just recently the girl that used to cut my hair left. The front concierge left as well, and now there are new staff members. For one, the main person that is and should be the first impression to the salon - the front concierge manager, Dawn - is completely imposing, rude and unprofessional. Then the rest of the staff seems pleasant, but definetly made to feel rushed and non cared for. Here are a few reasons to back of my statement: To put things under perspective, for this visit I had just requested a simple haircut & blowdry. Nothing else. 1. To start, I had multiple text notifications from the salon sending me reminders that I had an appointment. I showed up on time, and I was told otherwise - that I was not showing up on the system nor did I have an appointment. I was ready to leave since Dawn did not provide a resolution or an apology for the salon's confusion until a stylist passed by and took me in. 2. When I was brought in, I was just asked "what do you want?", no proper consultation and all was completely rushed. Then, I was told my hair was clean so I didnt "need" a proper wash (per the package description). So no wash, cut dry and then blow dry quickly without any product to protect my hair from heat damage nor was given the option to request this is usually my preference. 3. At the end, I was told the total for this 15-20 minute service was $80+, I had stated my experience and there was not a care in the world from Dawn, her response was " the standard fee for blowout and haircut is $80". I felt this was pretty high and not appropriate for the bad customer experience I had, but I still paid and left the salon. I went back and looked at the list prices displayed on Substance's salon's website. Here's what it states: - Under Women's Menu: "Classic Cut + Blowdry - Shampoo & conditioner, Haircut & Blowdry : $55-65" - Under "Salon Menu" ' "women's haircuts Level 1 = $69, Level 2 = $74, Level 3= $80, Level 4=$84. I was NOT provided a reason to the fact I was being charge for level 3, the answer provided was "this is a standard fee". Which clearly, what is written on the website does NOT support this statement. 4. Oh! To top it off, as I was paying without asking for what had happened - Dawn (instead of apologizing for the confusion and the MESS of a customer service experience) began speaking and said she didn't know what had happened and imposed that maybe I had done something wrong! IT'S ALL IN WRITING AND THE APPOINMENT WAS SET THROUGH THE TEXT REMINDERS THAT THE SALON PROVIDES. The whole experience was COMPLETELY UNACCEPTABLE AND I WILL NOT BE RETURNING nor recommending this place to anyone in the Rutherford area!! It's quite sad, because this used to be my home salon and I loved all the staff and how cared for I felt everytime. I would always be listened to completely, cared for and consulted, never rushed and kicked out the door like today! Now I have no choice but to find another salon that cares for their clientelle, respects, consults and treats each individual as top priority.

Hope transformed my hair, which was long overdue for a highlight session. Prior to my appointment,…read moreI scheduled a consultation where I asked many questions. Hope answered them thoroughly and provided different pricing options for various hair treatments. She gave me valuable information to help me make an informed decision based on what I wanted and what would be best for my hair health. I was especially impressed with how neatly she layered my foils, making my highlights look amazing! My only recommendation is to book your appointment as soon as possible, as they fill up quickly. Also, they offered beverages, and Ashley made me the tastiest coffee. Overall, I'm definitely coming back!

Such a beautiful salon and everyone there is so friendly. I had my hair blown out for an event…read morewhich Linda did so beautifully. I look forward to my next appt!

Appointment was for 11 got there 10:40 and customer service went out the window no one wanted to do…read moremy sisters hair 3 stylist in the back talking with each other not doing nothing but the lady in the front was with out words because the appointment was for 11 and she had no one to do her hair and the owner was "busy" with a bunch of clients and she was just plain rude she didn't have space in her schedule easily could have been avoided if they would have said we don't have room for the appointment on the date you want to come in but plain unprofessional and no recommend no one to go here

We had an appointment on March 21st at 11:00am, we came around 10:40am, we're checking in and the…read morelady at the front told us she'd have to ask the main stylist when she's available to do my sister-in-law's hair. The main stylist said she doesn't have time to do her hair but when we looked around there was at least 3 other stylist sitting and talking. The lady at the front desk went to go ask the other 3 stylist, they all went from talking to "cleaning." My mother-in-law was pretty upset because she claimed that the stylist do the hair nice BUT the service they provide is pretty terrible and the owner was very rude.

Came to town for a big family event and wanted soft, fluffy loose curls updue. What I got instead…read morewas a messy, overly-pinned updo -- bobby pins were visible and sticking out all over the back of my hair, nothing like what I asked for. See the photo. I went back and asked her to fix it, but it came out even worse. I ended up unhappy with my hair for the entire event. A complete waste of money and time.

Cinthya has been the only person I truly trust with my hair. Since my first appointment she's never…read morehad me leave disappointed. She's beyond talented behind the chair, & she's been the only person to ever get me blonde without destroying my hair. I could show her 30 different inspo pictures and she'll know exactly what to do. My hair is always healthy & I always feel my best after our appointments. I'm so thankful the day I walked in to moxie I was put in her chair. The best of the best !!

I had keratin done here about 1 month ago. I've used all the keratin safe products and wash my hair…read morerelatively infrequently, and the treatment lasted only 1 month. I've never had a keratin treatment last for such a short time. At at charge of $300, that works out to $75 for each week that it lasted. Shortly after he completed the treatment I immediately noticed numerous "missed" spots. He offered to re-do those spots and squeezed me in the next day and put some of the product on my hair, flat ironed it and told me to leave those pieces over night before washing it out. I've been using the product that Eryn uses for more than 10 years and never had such a poor result. So it's not the product. I've been using only keratin safe products for 10 years as well. So it's not me. Eryn is a great guy and a very nice person. However, his application of the product and the service was very uneven and can only be attributed to User Error. I wasn't going to write a negative review because I really liked Eryn and I like the salon, but like I said, I've never had a keratin treatment applied so haphazardly and inconsistently and therefore wash out in only 4 weeks. I wrote this review so that others don't make the same mistake I did by getting the keratin done at this salon.

Eryn is a great professional that takes care of the hair of my whole family! I recommend this place…read morefor whoever wants to get a fresh and nice haircut or coloring as well!