I know times are tough and I am new to Arizona but they gave me an address for this place and it…read moretook me to a mobile home park? They said it was temporary but I didn't realize what I had signed up for. Sorry, I would have still gotten the service if maybe you adjusted your prices to like half of what they currently are while running your business out of a trailer home. Kind of ruins the experience before you even get started. Again, I am not from Arizona maybe this is normal here I don't know but still leaving five stars but wanted people to know. It was a thirty minute drive thought I went to the wrong address lol bit weird sorry guys.

I got a Groupon as I always wanted to try a Head Spa. There were flags I ignored during the attempt…read moreto call to book and it said the subscriber doesn't have a voicemail box that has been set up yet flag #1. I was also asked to text my voucher which I did and it was confirmed that it was received. I get to my 60 min appt today (11:30am) and I was asked for it again & told it wasn't in the system. That's flag #2 as it was confirmed via text with a male (who also says he's the Receptionist & part owner). I was looking forward to this as life & my job is very stressful. Michelle did my treatment & asked if a trainee (Hannah) could watch. I said as long as it's (the experience) is quiet aka relaxing I'm fine with that. Apparently Michelle is the other part owner & she's the 'Master Aesthetician'. The treatment went well/relaxing for the most part I don't say anything during my treatments in general since there's a level of "reasonability" and things happening during manual manipulation treatments in general, e.g. hair pulls, pokes, etc. So when I felt her pinch my left eyelid during the part where they have a hot towel on your face and they massage your face, I didn't think anything of it as I'm sure she 'didn't mean to' since there's a towel on our faces at this point as customers. Things happen right? I also have a high pain threshold. The spa water thing that moves also bonked me in the head when it rose up to the top of my scalp. Again, would I say anything, no, but I was going to ask if that was normal when I left. Fast forward to when she takes off the towel for the finishing moves of the treatment, she asked me if it was mascara or a mole (she was referring to my left eyelid). I was thinking, huh? but I said probably mascara since there's always some residual even after taking make up off at night. I didn't wear any make up or products on my face when I arrived today since I. knew they were doing a facial treatment. When I touched my left eyelid, it was a raised bump. I was thinking what is that?? I look in the mirror after I got dressed and go in the hall to see Michelle and Hannah with a bottle of water (8 oz). I said this was not there when I came in. Michelle's approach was not one of concern, it was deflection. When I told the front desk male about it. It was again met with out any concern. He did take a photo of my eye but said I'd need to take it up with Michelle (the one who did the treatment & is the other part owner). I also said he spoke to me when I came in (I was the only one there at the time), I said you saw this wasn't there before. I even showed a picture I took last night where it wasn't there. He said 'we can't go by that we'd have to go by the camera (he pointed to the live camera surveillance). I said ok, it would show it there too. Michelle comes out and I'm met with more ignoring of what happened. I said what can be done? Or is nothing done about something like this since we sign a waiver? She said she didn't do anything to cause that. I again said it was a pinch of my eyelid during the hot towel part. She proceeded to say "you didn't say anything at the time". I said, I wouldn't and normally don't. I also said I didn't expect this to be on my eyelid. I also said I talked to you, him, and Hannah right before going into the treatment room, this wasn't on my eyelid before. She said she didn't notice. She also said this hasn't happened before, this is the first time. I was met with a room of stares and no accountability or care or concern. It was a lot of gaslighting, ignoring, and unethical responses to a very visible injury to my eyelid. I was surprised (but not surprised) that the trainee said nothing either. The more I think about it, the treatment its very much done without anything on our faces so the aesthetician is looking at our faces and even using tools on our faces. It is and should be very clear (especially by her reaction/words after taking the towel off at the end-"is that a mole or mascara"), that this dark raised bruise/blood blister looking thing on my eye was NOT there before I laid on that table. It's also telling that when I got home to my boyfriend he said "oh my god what happened", and I told him everything. He also saw me right be3fore I left for my 11:30am appt which was 11:20am. I said I wanted my 2nd Groupon cancelled since I don't want to come back based on this experience (the gaslighting and ignoring of what clearly happened during the treatment - non intentional it seems). They said I'd need to contact Groupon which I did and they handled it for me. The male front desk person/part owner has a photo on his phone, I have one too and I sent it to Groupon immediately after getting in my car. Accountability (it's reasonable to expect this) is half of the issue for what seems to be an unintentional injury, the fact that didn't happen & I was gaslit, is the worst of all. This is flag #3.

Dina is absolutely top-notch! Her mellow vibe, her skill in cutting hair, and that she listens to…read moreand makes great suggestions. No hard sell, ever. I have been seeing her for 3 years now and she is consistently excellent!

Launie has been doing my hair for over 20 years. Her skills and professionalism are unrivaled…read more She's patient, kind, honest and takes the time to ensure my hair looks exactly how I want. Launie's salon is clean and a comfortable place to wait while your color is setting.

I scheduled an IPL photofacial (which I've had before at a different spa). When I arrived i found…read morethere is a front waiting area with a front desk- so this isn't the kind of place where you have to find the small room within the building. K bella is a multiple room place located within a business complex. Once there i decided to add on a dermaplane. Both of my services were excellent & professionally done. The prices were very fair as well. I already scheduled my next appointment!

As soon as I walked in I felt a cozy atmosphere and cleanliness in the salon. There was a water…read morefountain that was soothing and calm music playing in the background. I was the first appointment and I received the new patient packet from Maris husband at the front desk which described in detail everything I needed to know about their policies. When I proceeded to the room I first noticed the pretty pastels on the walls and warm ambiance. I was talking the whole time with the laser tech , Mari who was explaining everything to me and answering my questions. She had excellent customer service and knowledge. She also explained other services they provided. I will be coming here again soon. I recommend this salon for those who want a great price and service.

Super trendy space of talented stylists, I happen to see Katie Logan. She is fantastic at colors…read moreand will listen to what you want out of your appointment. I loved the music that played, the experience was great with Katie and the overall atmosphere vibe was fun. Not to mention it's in downtown Gilbert so drinks after are a must since it's close to everything.

Small compound that houses multiple businesses. Very clean and staff is friendly. Wife came for an…read moreeye brow wax and loved it.

LOVE my new haircut and color! Patrick always delivers and did not disappoint when I wanted to go…read moreblonder. My husband loves the results too! He says the color is fantastic, looks magnificent, that I look years younger, and loved how my hair moved when I walked. What more could a girl want?! A true hair artist (and he paints, too!) Thanks Patrick!!

I found Bladz on Yelp. I trust my Yelpers and they did not disappointed. Patrick is ahhmazing!…read more Always nervous seeing a stylist/colorist for the first time. I've never had someone actually consult with me about my wants, my likes, my dislikes. I came away LOVING my hair and I can honestly say I haven't loved it in a very long time. On top of it, Patrick is easy to talk to and very interesting. Just recently moved to AZ and can say I found my beauty salon! It's hard to find someone so talented to do your hair, but Patrick is just that.

I highly recommend Nicole! I've been going to her for over 20 years for my nails. She is…read moreknowledgeable, stays up to date with trends and products while truly listening to her clients. I appreciate her flexibility with appointments and the nice environment she has created. She is the best!

Although I live on the west side, I made an appointment with Sally at Riposa Salon as part of an…read moreevent they were participating in to donate hair to Children with Hair Loss. From the moment I walked in the door everyone was super nice. The reception area was lovely and everything was comfortable, from the waiting area to the hairwashing sinks to the styling chairs. Riposa provides services to men and women of all ages - there were several people there for their regular appointments. Although I wasn't paying for my cut, Sally cut and styled my hair far beyond the 13" of length I donated. I am thrilled with the result and with the entire experience. Even though I live many miles away, I have found a new stylist. It's worth the drive.

I got my hair done today By Oscar was my student and Monica was the Teacher, and let me just say…read morethis first and for most They did way better than Tony and Guy did on my hair and they were so delightfu, nice and so very professional. If I was rich I would have given them a million dollar tip each. They worked so hard and long on my hair and the results are stunning. to say this is my new hair home is an understatement and I'm truly grateful for there hard work and beautiful job done with attention to my personal hair needs. I got the exact double coloring Ive wanted a long time and it's stunning. Thank you for being a school of excellence!!!

I got a pedicure and I was very pleased and the staff was very professional I was definitely be…read moregoing back to the beauty school

I have gotten good cuts from this place. I even took my bf and he was happy with his cut too. Why…read moredo I not give this place a higher score? Every time I try to return to a stylist here, they magically no longer work there, and I'm stuck trying to find somewhere else to go. That makes the score go from yay to ok. The salon itself is nice. I like to walk in and have a cute done, which I can usually do without a problem. Once I had to wait awhile, and I got a free deep conditioning treatment and walked over next door to the salon and got my nails done.

I can only rate the terrible customer service I received due to the fact that I was not allowed to…read morereschedule. I purchased a Groupon to Vatoci because I'm new to the area looking for a new salon. I woke up sick, and called to reschedule my appointment. Rather than a callback, I received a text message stating I was not allowed to reschedule. So I spent $60 and received nothing for it. Who knows? I may have been a repeat customer, but instead they closed on that opportunity.