I made an appointment for a balayage but the stylist suggested a partial foil instead so that's what I received but they still charged me for a balayage which was significantly more expensive. The stylist also told me she was going to do a gloss without telling me the cost or informing me that it was an added charge. When I questioned my receipt and informed them that I was not aware of the added cost, they didn't care at all. read more

I'll admit when i went to the salon a month ago with a haircut in mind it was another one of my impulsive decisions and i was a little nervous seeing a stylist whose work id never seen before. Especially since i have a natural curly textures and not every stylist knows how to work with all textures. But thankfully it more than worked out! I saw Abby and she was amazing. She took time to consult with me and get an idea of exactly what i wanted. She made sure to take into account my hair texture and provide me with a style that would look good curly or straight. Even when i kept insisting we go shorter she was very patient and precise with giving me exactly what i wanted. She is the moment! Pictures of my hair before! And after! read more

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I would not recommend this place. They charged me $97 to cut my daughter's hair in a straight line. It took less than 2 minutes to do her haircut. They took off only 2 inches when I asked them to take off 5. And they wouldn't let me stand next to her while they did the haircut so I couldn't tell them I wanted more inches off at the time. There were multiple open seats and the only 3 hairdressers working all sat clustered next to each other, and the one next to ours told me I was "in her way" even though she didn't have a client! read more

My hair is very long and for my first appointment at this salon I was a little nervous. Abbie, did a wonderful job with my first cut after the pandemic and I've been seeing her ever since. Now she keeps my fabulous chestnut color fresh every month and that's not easy because I'm so gray underneath. Abbie is intuitive and caring. She's a natural hair, designer.Salon Capri itself carries a very fun, hip vibe. I definitely of the opinion that I'm getting the most current style. read more

I've been going to salon capri for probably over 10 years. They are consistently amazing. Specifically, Molly! She is very kind and did exactly what I wanted! Highly recommend her and the salon in general. read more

Salon Capri - Hair Salons Near Me - Newton, Massachusetts

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Such professional ! I have been coming to Nick and his team for many many years. For the very first time i was disatisfied. It was my own fault, I was in a rush , asked for " a darker coverage of my roots" and run out with my hair still wet I did not like the result and considered lightenning on my own with store products ... The next day I called the salon and they immediately offered to correct it . Emily immediately understood and the result is fabulous Lessons learned: -to achieve good results one should never rush - Salon Capri has great work ethic and all their stylists are top notch read more

I showed up for my appointment that I made a month in advance only to be told that there was no appointment in their system. They told me they could reschedule for 7 am on Saturday only to call me an hour later and tell me that 7 am was no longer available and that the woman I wanted to see could only do 8 am. When I received the confirmation, they booked me with a completely different person for 8 am despite telling me I could see the woman I wanted on the phone. This was my first experience with this salon and I will not be returning and will be taking my business elsewhere. read more

I was in town for my father's funeral service and wanted to get my hair trimmed. My sister lives in the area and recommended Salon Capri. I emailed them on Friday night and was able to get an appointment for the next day! Emily cut my hair and did an amazing job!! She took the time to really listen to me and what I was looking for. I am very happy with how the haircut turned out. Thank you, Emily!! I would highly recommend Salon Capri and Emily, and I will definitely be back the next time I'm in the area. read more

Amazing place. They work there butts off and do amazing work. If you are looking for a new salon check this place out!

Frankie is the best!! I have really thick, corse, curly hair and he does not hesitate or bat an eye. He greets me right at the door, makes me relaxed and comfortable, and we talk about all the things while he works his magic. I trust him with the right products in my hair and suggestions to buy and bring home. This time he suggested a heat protector when I straighten my hair on my own and the right "gel" to try when I want to rock my curls. New Cut today and it feels great, refreshed and ready new season! Thank you Frankie, I will be back! read more

I had just ran out of my shampoo and since this salon thankfully closed at 6pm on Sundays, I quickly drove over to pick up a bottle (I only live 8 mins away) -- but was surprised to see a blue-haired girl locking the front door at 5:35pm. So I walked up and this is the conversation that ensued: Me: "Hey there! Do you guys close at 6pm?" Girl: "Yes we do" Me: "But it's only 5:35pm...?" Girl: "Yea, but all the stylists are gone." Me: "I just need to buy shampoo, though -- is it possible for me to purchase a bottle real quick..?" Girl: "No" I've since learned that the girl's name is Lauren. She offered ZERO apologies for closing up shop early -- for an unjustifiable reason, at that. Thank goodness I don't go here for any services -- I sincerely hope that the stylists and other associates have MUCH better customer service and work ethic than her. read more

This is where I go. I'm greeted and treated like someone special. It is what we all hope for; walking out feeling great. Thanks Nick, Sasha and all the staff @SalonCapri! read more

the receptionist was pleasant, the stylist jerry was very nice but he misread the pics I showed him for color. I look like a blond bimbo .and he really wasn't sure how to cut my curly bangs, needless, to say he needs to get some updates on hairdressing techniques. read more

This review is for Candyce, who did my and my daughter's make up last Saturday. It was an incredible job, i got so many compliments on how well we both looked, and the best part - the make up stayed on for the entire day and looked as fresh at night as it was in the morning. Candyce was amazing - she knew exactly what color would look best on me and my daughter. Super satisfied with Candyce's talent! read more

Highly recommend this place. I got the best haircut of my life from Frankie. Thanks again

tried but no. I have been getting my haircut here for a while, but it never really comes out the way I ask. Even though I bring pictures of me with the haircut I want from my previous hairstylist. I keep coming back because the stylist is so nice but I recently came in for a blow dry for a wedding and the whole thing lasted 20 minutes. No conditioner when they washed my hair, and blew it out with no style and not as I asked. For $65 I could've done it at home and would've turned out the same. def go to Dry Bar for this service read more

I went to the salon and they only booked a color, not the cut and blow dry. I had to go to an important event with wet hair. They said no one else was available to do the cut and blow dry. read more

I just had a regular hair cut so it's not too much "style demanding". Kelly is very patient, friendly and does the professional job. She treats my hair gently and keeps asking if I'm satisfied with the current look and will make adjustments if needed. She really cares instead of just "get it done". Definitely recommend this place! read more

I have gone to Salon Capri in Newton for years. The quality of the haircuts has been good but the attitude of the staff has on many occasions been appalling. I have tried to overlook their treatment of clients because I did like the way my hair looked but today was the last straw and I will never go back. Whereas none of the staff wore masks, I was double masked, including an N95. While waiting for my color to set, I took a couple of walks from my chair to the magazine stand in the front of the store. This is when a woman at the front desk called out to me that due to the rising COVID cases I should either sit in my chair or at the front but not walk back and forth. I remarked that the risk of transmission from a well-masked person is far less than an entire unmasked staff. She simply deflected, stating that there Is no mask mandate. The fact that they would respond to their elevated concern around rising COVID cases by restricting a masked client from walking across the floor instead of by putting their own masks on demonstrates the prioritization of their own comfort and lack of respect and consideration for their clientele. Salon Capri on Newbury St. is quite the opposite. They are considerate, respectful and value giving the clients a relaxing and positive experience. read more

I had a gift certificate I had to use for two blow outs before it expired so I came to this salon for the first time. (Their sister dry bar went out of business, so the blow outs transferred, which was so nice) I had Brittney for one blow out and Jillian fir the other. Both girls were incredible and so nice. They did a fabulous job on my hair and gave me just what I wanted, beautiful job ladies. Definitely super happy and two of the better blow outs I have had, especially after receiving a pretty bad blow out at their sister salon. The only reason I am giving 3 stars is because I feel the prices are a bit steep for what you get. Again I would like to reiterate the girls did an amazing job, but normally if I am going to pay over $40 for a blow out with waves I want to at least get an hour in the salon and relax and enjoy the experience. If you want curls or waves that is additional to the $40 base for the wash and dry. It is just a little out of my price range. read more

I will never go here ever again. It was a waste of my time and money. The stylist kept telling me that there is nothing I could do for my curly hair besides getting a trim. I said OK that's fine since I didn't know what I wanted to do. She barely did anything, and it cost $60 bucks? It was a complete rip off. As a hairstylist, you should be able to offer new looks/ ideas to clients who don't know what they want. I know my hair is hard to style, but I should be provided with options to see what CAN be done not be told what CANT be done. I did not go to beauty school and learn about this stuff, they did. read more

The only thing I have to say is that Candyce is a genius. If you ever need waxing services done, go no further, she is a pro. I lived in LA for 5 years and every time I knew I was coming home to Boston for a few days, I would make sure to book an appointment. I have been going to Candyce for almost 13 years and have tried other places when I wasn't in the area, and no one is better than her. Candyce really allows you to tell her what you are looking for and then gives her honest opinion and really consults you to make sure you are happy with how you look. She goes out of her way for clients and wants them to leave happy and let me tell you, you always will if you go to see her! read more

I've seen Frankie 4 times now and am blown away with how GREAT my hair looks. I highly recommend Frankie - he knows what looks great and amazing skill. Ask for Frankie at Salon Capri on Lincoln Street in Newton. read more

Terrible experience. Went there Friday for the first time. It seemed like an upscale salon so I booked with them because my regular stylist hasn't been able to do my hair. Anyway, I went in the get my roots touched up. I told the colorist Paul/Robert (forget his name) to do whatever you need to do to fix it. My roots had an orangey tinge to it when k went over to get the haircut. I explained to the girl that this wasn't what I wanted. The colorist came over and was just not understanding that I wanted my hair to be all one color. He said "you just wanted me to fix the roots. Your ends were never going to match your roots" I don't know any colorist that would just let their client go home looking like that. You could clearly see the line with the two different color blondes. Jillian (girl who cut my hair) foiled it to fix it. I went to the counter after and they wanted to charge me $335! They were charging me for all the services I got including his screw up. I went home the next day and washed/styled my hair and you can still see the difference in color and the back is patchy on one side. Will never go back there again. read more

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Finally. I have a place where I can return. From the time you walk in, these gals are about the customer. Which is pretty atypical from the comparably priced "You're-lucky-we-took-you-and-we'll-let-you-pay-us-us" attitude of the overrated and underwhelming Newbury Street salons. Nice and friendly women. I went to Meghan and I can tell you that I am not the easiest client in terms of how I articulate what I want. But I brought a picture of a cut I had done by my favorite stylist in the whole world who is, unfortunately, in NYC. Megan listened to me, calibrated my understanding of "darker", mixed up some colors, painted 'em on, clipped me down, and VOILA! 14 years of searching for a great colorist and cutter in Boston, I have found one. I have tried so many salons in Boston since I moved from NYC 14 years ago. I have tried at least 7 different Newbury Street Salons and all I can say is "Overpriced and underwhelming" again. What a joke. I have been to "Shag", the talk of the town a few years back. Pretty decent colorist, totally banal and pedestrian cut by the owner of the salon who is more concerned with his own image than he is with his customer's. Dude, the "Studio 54" typeface on Shag's banner is no longer cool hip retro, it's outdated. Get OVER yourself. Anyway, this isn't about those other salons, this is about Salon Capri in Newton. It's a soothing, non-attitude environment, and I actually got something that I really really liked! There was a little snafu with a gift card I had, but the manager of the salon 'put the customer first' and because of that and Meghan's great job, I am writing this review to say that I will return. Again and again. And you should go. Thanks, Salon Capri! read more

This review is Only for Waxing at this salon. I have never gotten my hair done here. I follow my esthetician Candyce Chen any & everywhere she goes. I have been going to her since 1994. I even waited for her to come back when she decided to move to UK for 3 years.(I went to other people, don't ask) Candyce is a professional & has been nominated Best In Boston as well. She does full body waxes, facials & eyelash extensions, as well as makeup applications. She has been featured in Several Boston based magazines as well I had to come get my eyebrows done and the Evil Neccessaty-The BRAZILIAN wax. I have never gotten an ingrown hair when I go for a Brazillian with her, The cost is $55, which is pretty good for a Best of Boston Hair Salon. I don't care what anyone else will say she IS the BEST for eyebrows, I have a major infatuation with perfect, groomed arched eyebrows The cost for a Eyebrow Design- $25-$35 and a regular wax is $20.00. If you want the best, please ask for Candyce & tell her Winnie sent you!! read more

I am particular about only a few things, one of which being my haircut. I need a good haircut, and I'm willing to pay for it. Shanon has been cutting my hair for about a year now. She is phenomenal. I always just tell her to make me look good, and I'll be happy. She is consistent with what she does, which I really appreciate. And, she's a lot of fun to chat with--very personable. The place is clean, and all the other staff are friendly. The receptionists now always say hello to me by first name when I walk in... And that is one of the things that keeps me coming back--the personal touch. Guys, the cut will cost you $35 plus tip, but in my book, this is something worth the cash. read more

I've been seeing Blanid for the last two years for haircuts and overall I really like her. It took me a long time to find a stylist I like in Boston/Newton after coming from NYC and going to one of the top salons there that does a lot of editorial work (important because it means the salon takes time to train staff and does not just rent out chairs to stylists) but then I found Blanid. I don't like stylists who cut your hair like they're making 5 chops before they're done and Blanid definitely doesn't do that. She takes time and care when cutting my hair. She is very sweet and friendly and more importantly, she always "gets" what it is I want done. She does color as well though I only have her cut my hair. As of January 2009, she charges $60 for a cut which I think is reasonable for what the end result is and her level of experience. It seems that Salon Capri trains its staff on the latest techniques and encourages them to attend training workshops, which I think is very important because it keeps the salon up to date with trends and fresh. I've seen groups of more junior stylists around a senior stylist when she's working to learn techniques that are being done on a client. I've also seen Elena at Salon Capri for facials. She does a good job on my skin, particularly on extractions which I think is very important in facials. However, I think the salon charges a lot for a basic facial - $100. After each facial, she gives me recommendations as to what I should do based on my skin's current condition and she always gives me samples to try without pushing products. I don't find the staff to be particularly friendly to me overall but I'm happy with the people I see and that's more important. I also like that no one really pushes product. If only they took Amex though (Visa and MC only)! read more

After many unhappy visits to different salons for blonde color I found Paula at Salon Capri. My first few visits she fixed the patchiness and brassy colors and followed a process to avoid further damaging my hair. Recently, she brought me back to brown and did an amazing job. It was not an easy request and in the end I left very happy. Paula gets 5 stars. The salon staff are very nice, as well. read more

Salon Capri - Paula colors me from blonde to brown. Have gotten lots of compliments. - Hair Salons Near Me - Newton, Massachusetts

Still pretty great but as I grew out my hair I kept on saying "Don't give me a middle aged suburban Mom bob." I made it clear that I didn't want an undercut that would make my hair curve in at the bottom to give that bob look. I wanted it to flip out. I went to a different salon to have a consultation. My hair was undercut and there was no possible way I could have ever styled it the way I wanted it to look. read more

Salon Capri was clean, dedicated and professional. I loved Nevada; she was knowledgable and caring. She gave me exactly what I wanted! read more

Salon Capri - Hair Salons Near Me - Newton, Massachusetts

While the salon itself was clean and inviting, I have to say I was disappointed with my experience. I was booked in to get my makeup done for a wedding. I feel like I could have done a better job myself. And I was told I'd be charged one price and I was charged more. I glued my own fake eyelashes on and ended up paying $75! I was told I'd be charged $65. Rather than call them up and argue over $10 I'm just never going back and telling other friends the same. read more

I was so down and out with my stringy dark boring hair after months of Covid and Vanna at Salon Capri Newton took the time to talk to me about my expectations and then she took an exceptional amount of time and care to get my foils very tight to my scalp and they were thin instead of big and chunky and I absolutely love my hair she took my dull hair and gave me the perfect blonde color with no brassiness!!! You have to ask for Vanna at Salon Capri Newton or Legacy Place in Dedham, she's the best!!!! read more

This review is for Denise Rossi Brunicardi - she is a master colorist at Salon Capri Newton Highlands location. That may not b Denise's exact title but she and another colorist have titles other than hair stylist or just colorist, regardless just fyi. Heres my story: came back from Cali in Feb 2014 - I'm a blonde and like any girl, my hair is very important to me like crazy important. Note: i am from Boston. I was gone a yr so immediately thought of my prior colorist, she left. ( another salon - Note i did like her but not love but did like ). My daughter suggested Salon Capri, she said it has top reviews all locals. So thought of Newbury Street ( who wouldn't ... ) but said hey Newtons close by. Met Denise , she's beautiful , friendly and on point like you read about w color and she's all business like its not an all day affair! I went in , met her, showed a pic, Nikki Hilton ( thats my color )!boom perfect and I'm hugely finicky abt my blonde. Now i know per Denise - I HATE COOL or Ash !!! Anyways I'm always late , give crappy tips ( unemployed software engineer ...) and she always is super happy to see me, never rushes me. Honestly she is the whole package, everything u'd want in a colorist. She knows what she's doing. Color is her game. Ive also seen her cut and i loved what i saw her do. She trimmed me once omg i love it, who the hell loves a trim lol i did! She advices me when i need treatment etc but NEVER PUSHES FOR XTRA SERVICES EVER - shes #perfection . Honestly id never write a review but a lot of colorists don't have a clue, Denise does, she is doing what she is meant to do and imagine she has a great attitude and a SMILE. Wth huh! Told the owner never lose her, not sure they understand her value. Ive been to many many many colorists and no comment , i love Denise and if she leaves the Salon, so will I ... Would also like to add Kelly ( hope i am spelling her name correctly as its rude if not, sowwy Kel .. ) is a wonderful manager same deal, always a smile amazing woman. Perfect at her job. Salon should NEVER LOSE Kel either. Complete asset to the company. Hope the owners read this and realise what they have. I spread the word etc. Only thing that bites is parking but hey its Newton - can u say meters ...and the clientele lets just say i don't fit in so i get stares, but I'm use to it. Btw - Denise is amazing at blow outs! im trying that next if i ever get a job ( waaaaaaa - im crying ) read more

Salon Capri - My blonde right after Denise! - Hair Salons Near Me - Newton, Massachusetts

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Kevin was awesome! I got a gloss and a cut and I always see Kevin. He does and amazing job. He takes his time to understand that I want. He looks at photos then shows me what he is going to do then cuts and will even take the extra time to cut a litte after when it is all blown out. I highly recommend Kevin. read more

Such a rude customer service and super expensive. Worth none of your time. I thought they would be more respectful to my simple questions but unfortunately no. Tried to explain I need some info but the receptionist lady seems to have poor knowledge read more

First let me say I love Shannon - she is great with color and she is so friendly and relaxed to converse with. I always leave her feeling like I love my hair and this last time I went in I was just as happy. The reason I'm not giving 5 stars is because of the OTHER stylists. Some seem so pretentious and this last visit I was made to get up from the sink I was at in the middle of having my color rinsed out and given a Kerastase treatment so that another stylist - Paul - could use "his" sink. I'm sorry, this is unacceptable. I am a client just like Paul's - why is my experience any less valuable? I feel bad for Shannon and her assistant Erin who had to deal with this situation and did so gracefully. I on the other hand found it obnoxious. I hope that Salon Capri continues with their successes but they hopefully will address the way some of the employees treat others. Honestly, I would rather speak to them directly about this but was unable to find any contact information on their website that wasn't for a "PR" firm. read more

Having been a customer for over ten years, I was surprised to encounter disrespectfully poor service recently. In a usually simple coloring procedure, Nick (the owner), who has a good reputation as a stylist, pushed my head in ways that were painful to me, When I explained I had a neck condition and asked for more gentleness in moving my head. he refused to acknowledge any problem, going so far as to claim he wasn't touching my head -- "I'm only touching your hair." That was patently false, but I thought at least he'd received my message. But no. He shortly went back to pushing my skull around. I repeated that he was hurting me, and I got nowhere. I was in no position to storm out, having meetings all day, and ended up simply gritting my teeth and hoping no injury was being caused This was only part of an awful experience. Sure, the hair looked ok at the end, and many of the stylists are both kind people and skillful artists. But I'll not risk such an experience again. read more

Shannon was gave me exactly what I needed! An amazing color with depth and a great blow-out! I'll definitely be back!

Grew my hair out for 6 months just to get the perfect length. I told them I wanted just a short trim. They cut so much hair off I'm back to square 1 and have to grow my hair back out for the next 6 months. Terrible listening. read more