I have been going to Julie at Salon Cartier for several years now. I actually found her through a groupon when I was searching for a new hair stylist. She really listens to what I want, and does a great scalp & forehead massage during the wash - I appreciate people who do that unexpected extra. Even when she is mostly done with the cut & style she will check to make sure I am happy with everything and go back in to adjust as needed. I never feel rushed out. read more

Robin created a pixie haircut for me and I'm ecstatic. It feels like she's my long lost stylist who I've been trying to replace for 10 years. Robin asks for input on how I like to style my hair, bangs thickness, direction and length and do I like my hair cut around my ears. I've picked up some blow drying techniques too. read more

Salon Cartier - Hair Salons Near Me - Walnut Creek, California

Maddison is terrific! Responsive, good listener and great hair cutter. Salon staff friendly and conscientious read more

Emma is great! I came to Emma a hot mess and she did awesome! From consultation to hair cut appointment she was patient, skillful and professional! Emma also showed me products and ways to blow dry my hair to keep it healthy and styled! read more

Some background (you can decide the relevancy): I have very thick, very curly hair and I like my curls to have kind of a wild-ish, uncontrollable look. Also... I gave myself bangs the week before my appointment. The lowdown: I scheduled an appointment for a Ouidad cut with Robert. I asked for extra time because of the amount of hair that I have. It usually takes me 3-4 hours for a cut and style that I can walk out of the salon with. Less time, and I usually look like a wet poodle. Robert was so friendly and easy to talk to (I'm not usually very chatty, especially with my hair stylists), and he quickly put me at ease. He listened to what I was looking for and made suggestions until we came to an agreement. I thought I might get a mild scolding for cutting my own bangs, but he was very kind and told me that I actually did a pretty good job, and I don't think he was lying. (I had watched a few YouTube tutorials before I did the deed) I would like to point out that this was not what I have come to know as a typical Ouidad cut. And he was done in about an hour. That threw me for a huge loop and I think if he had used the carve and slice method, it would've taken much longer, like usual. BUT... I need to stress it was still a good cut for curly hair. It just didn't have the shape I prefer, and I couldn't really tell until I was able to style it myself the next day. I included pics from right after the cut and from the next day to show that it still looked really good, but I also uploaded one from just after my last Ouidad cut so you can see the difference. Obviously, a major difference is the lack of bangs, but there's overall less bulk because of the carve and slice method. I will likely go back at least once more because I'd like to ask him to use the carve and slice technique and see how it goes from there. read more

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I don't normally stray from my regular hairstylists, but decided to buy a groupon for a haircut with partial highlights and added bowl of color. I was tempted by the price, but absolutely pleased by the look. I booked my appointment with Maddison. I showed up and loved the location and salon. Very comfortable and busy. Maddison was great, sweet and very talented at her job. We actually hugged after my hair-do, because at this point - she's my go to girl. So she cut several inches of hair off, which I needed to start fresh. I got highlights throughout and very fine. Overall brighter and natural looking color. I don't have time for touch-ups, so I have to get color that blends as it grows too. Picky much? Maybe, but not for a talented stylist like Maddison. As you can see from my recent photo feed, my hair still looks good. I don't get my hair done a lot, but when I do - it takes hours and is so expensive. I often My hair took less than 2 hours and cost about 1/2 of what I've paid in the past. I know that was a "deal", but it got me in the door and hope to see Maddison again. I love, love, love this salon. Not only for the service, but the way I still love my hair - nearly 2-3 months later. read more

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Super nice and professional salon. This review is way overdue! I went in a few months ago for a haircut deal I purchased through Groupon. I called and booked an appointment with Maddison, who seemed to not have many open evening sessions. I booked the appt about a month in advance. Maddison first asked about what I was looking for, and then chopped some length off before shampooing and conditioning my hair. Then, she took her time perfecting my haircut. After, she styled my hair with her cool Dyson blow dryer. Couldn't have been happier with the results! read more

Salon Cartier - After - Hair Salons Near Me - Walnut Creek, California

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I have curly hair and was a strong believer in the Ouidad method of curly haircuts that I had gotten in the past starting over 20 years ago in their NY salon. Those cuts transformed my curls from a frizzy mess to one of soft, shapely curls. When one of the first Ouidad certified hair stylists opened up shop in No. CA I was ecstatic. The cuts were good but not as good the ones I had gotten in the past. Over time, more CA stylists got certified in Ouidad cuts, but they all seemed to move away from the traditional Ouidad "carve and slice" method to modify to their own hybrid way of doing curly cuts. After a while, I stopped letting my hair go curly and have been straightening it for years. I wanted to have the choice to go curly or straight, so last year I went to another stylist who is very popular with people with curly hair and was Ouidad trained. I asked in advance if she used the carve and slice method, but she said she incorporates some of that but also has modified it to her own way of cutting. I thought it was a better cut for my curls than I had gotten from regular stylists, but it wasn't nearly as good as a Ouidad cut for releasing my curls. It was also very expensive. I ended up rarely wearing my hair curly again. Recently, I have been wanting to try going curly again. I found Salon Cartier mentioned as having Ouidad trained stylists in some Nextdoor posts and called them to inquire. Robert, one of the owners, took the time to talk to me about his method and told me that while he does not do a 100% carve and slice method, he described his process and it sounded like he knew what he was doing. I was lucky that he had a cancellation that day, so I booked the appointment. Robert talked to me about my hair, color, texture and products. It was clear he knew what he was doing. While it wasn't a true Ouidad cut, I am very happy with the results. I was able to get similar results as in the salon the next time I did my hair. I thought his price was fair and am loving the bounce that is back in my curls. I will definitely go back for another cut and recommend him to anyone who is struggling with their curls. read more

When 2 Robin's get together for shananigans in Salon Cartier; the best hair salon in the East Bay #walnutcreek you know it'll be the best rootin tootin #robinsrootparty Honestly I've been blonde for many years (okay decades) and the care and health of my "older 60ish" hair gives me some youthful years back. I can't say enough about Salon Cartier and Robin Cartier for caring so deeply about my "blondy" health! And this salon's haircuts and styles and coloring are cutting edgy superb! They ALL are so experienced and have been there many years. That says a lot people. I view it as a party at a friend's house every 6 weeks when I come to be pampered! A walk in greeted with smiles and an offer of lattes or cappuccinos start the party. Keep it up Salon Cartier. Truly a gift to Walnut Creek peeps looking for quality and up to date fashionable looks young and old! read more

Salon Cartier - Hair Salons Near Me - Walnut Creek, California

Family owned salon with excellent service and styling talent. Friendly support staff, electronic appointment reminders, coffee, tea, hot chocolate. Men and women cuts and I see plenty of coloring going on. Good conversations. read more

Brooke did an amazing job with my with hair!! Finally my search for a hairstylist ends here. Brooke is so sweet and accommodating. So happy with my much needed new hair cut! Received a lot of compliments. I would definitely go back to her! She offered a free bang trimming next time!! read more

Salon Cartier - Haircut by Brooke - Hair Salons Near Me - Walnut Creek, California

Super shampoo And style hair cut Robin gets my hair type Not easy but Robin has it down Salon spotless and lots of eye candy Parking is easy and good location Took a few trail and error but worth the search read more

Beware short haired ladies, confirm while booking if the stylist does short hair. I called yesterday to make an appointment and provided a description of my hair: growing out a pixie want a tapered neck and trim. The receptionist schedules with a stylist for 3pm the next day. Today I receive a call an hour and a half before my appointment that the stylist is not comfortable with pixie cuts. I appreciate this, while I am not getting a pixie cut - no problem I appreciate the honesty. They weren't able to reschedule the same day with a different stylist and had something a week out. Not sure why my appointment wasn't reviewed sooner and I get cancelled on last minute. read more

I made a first time appointment at this salon post COVID re-openings with Bonnie. She is super nice, down to earth, and does exactly what you ask her to do with your hair. I've had so many experiences where I tell a hair stylist that I don't want layers in the back of my hair and they do it anyway. NOT THIS TIME! Will definitely return to this salon. Possibly found my new "go-to" place :) read more

I just got my haircut here and was looking for a new look and I definitely got it! Not only did my stylist, Maddison, give me an amazing haircut, she was also very helpful giving me advice about my curls and gave very nice suggestions while cutting my hair. I was nervous going this short with my bangs , but I love how my hair turned out and the pricing was very reasonable (I'm a broke college student lol) Oh! The staff that greeted my friend and I were also super welcoming and offered us coffee from their cute coffee bar setup. The stylist that greeted us, Robert, gave my friend advice about his hair and offered opinions and reassurance about getting a new hairstyle as my friend was unsure. Now he's talking about booking to get a cut there lol. I definitely recommend this place if you're looking to get a nice haircut :) read more

Salon Cartier - Hair Salons Near Me - Walnut Creek, California

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Robin and her assistant, Kai are amazing! You will be so thrilled with this salon . I had a trim and a partial highlight. Just dive in and enjoy their expertise! read more

Salon Cartier is the BEST! The salon itself is very inviting, warm and yet professional! The owners Robin and Michael are hands-on and run a first rate business! Emma does a fabulous job! Asks questions, listens, takes her time and does an awesome job! I have short hair, so every little detail shows! She nailed it! Can't wait to go back! read more

I'd NOT recommend salon Cartier. I did buy a Groupon voucher and I had the worse experience trying to get an appointment I had to reschedule 3 times with Madison and wait for weeks to get a new appointment!! I had to change my plans over and over because they did cancel on me at the last minute and the worst part is that they tried to call me LIAR because they refused to recognize that they did cancel 3 times on me!! Very disrespectful and unprofessional I'm not surprised to see more comments from other consumers complaining about the same situation. What a waste of time !! read more

I went to Salon Cartier for the first time and I got so lucky !! Maddison was bubbly enthusiastic, and listen all my concerns and ideas I had for my hair. She matched my roots perfectly and gave me awesome money piece flash foil highlights in the front. I had shown her a hairstyle I liked and she cut and blew out my hair perfectly!! Maddison is amazing and I'm so fortunate to have found her and made another appointment already !! read more

While the staff at this salon were all very welcoming, my haircut and color by Brooke was the worst I've ever had. I literally cringed when I finally saw my hair in good light. It has been a few weeks now and I've been swamped with work. I will need to find another salon to correct the color job on my hair and see what cut we can do to make it style well again. I did call back to try and get it corrected but we had to leave town for a 10 day trip and I had demanding work tasks to take care of before we left. I was nervous to go back here anyways! I would not recommend. read more

Many kudos! WOW!! I made the mistake of going somewhere else than Salon Cartier my usual salon. YIKES, the place I went made a mess of my hair. Robin and Robert of Salon Cartier fixed it with great results. I won't be trying to go anyplace else again!!! read more

I met Brooke through purchasing a Groupon for a haircut & style. She gave me a fresh cut and beautiful style which led me to schedule a follow up visit for bayalage. She is listens to her client, is thorough, and most importantly an artist. I've had my hair colored many times before by different stylists and she is by far my favorite. Can't wait to go back just to sit in her chair! read more

Salon Cartier - Bayalage by Brooke. - Hair Salons Near Me - Walnut Creek, California

Maddison was my stylist & the cut & highlights she gave me were unbelievably amazing! I LOVE my new short haircut. I told her I wanted my gray to have some coverage but just wanted it to blend better. I have no idea what she did, but I feel like she took 10 years off my face! Based on previous great reviews I had read, I decided to give her free reign. I am so glad I did! Bring a pic of a haircut you want and let her go to town! She will make it match your face. Thank you, Maddison!!! read more

Salon Cartier - From long hair to short! - Hair Salons Near Me - Walnut Creek, California

Maddison did it again. I came back for the third time because I decided that I wanted it even shorter with a sharper angle. Well, in 45 minutes (wash, conditioned, cut, blow dry, straightener, and with a crying infant in stroller), Maddison successfully brought my hair vision to life. We are so happy! Maddison is extremely detailed and such a perfectionist. How can I tell that she has so much talent? Well, try cutting hair at a straight angle (and style like a super model within a limited timeframe) while your client keeps moving her head to check in baby and move the stroller! Even the lady getting her hair done next to me was jealous. It looked so good that customers (and hair stylists!) were staring and complimenting. She is for sure the hair master designer. I'm so happy I found my hair stylist in the east bay! This is perfection. read more

Salon Cartier - Master Designer, Maddison! - Hair Salons Near Me - Walnut Creek, California

Robert is very gentle on my hair and made me feel confident with a huge change. I have had so many compliments and it makes me feel special. I also felt my hair was thinner than before and he recommended the right products for me and my life style read more

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I've been going to Salon Cartier for over five years and it's a hidden gem of the East Bay. The salon is spacious, beautiful inside and the staff always friendly. In particular, I see Alanna. She's a pro with my thick curly hair and has managed to give me the locks I always wanted to have, but could never seem to achieve. Beyond her cuts, as a colorist she can't be beat. I tend to change my color every three months or so and she always makes it look amazing - I've had auburn, purple streaks, chocolate blonde or just highlights in my natural blonde. read more

Salon Cartier - Highlighted blonde locks by Alanna - Hair Salons Near Me - Walnut Creek, California

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I have been going to Deanna Smith for a while for my hair cut and style needs. A little over a year ago, I actually started to lose quite a bit of hair due to stress, age, and dietary changes- she helped cut and style it in a way that made the hair loss less obvious. It was a very easy decision for me to ask her to do my hair for my wedding. I had two practice sessions with her to explore styles that worked best with my look. I showed her my dress and jewelery and discussed style concepts with her. We decided that I should grow out my hair so we have more to work with the day of the wedding. She was so patient with me and helpful throughout the entire process. On the day of my wedding, she arrived right on time at my bridal cottage. I was going through a bit of stress (as brides often do) and she was so amazing for me- her calming energy helped me shift my focus to getting ready and looking/feeling beautiful. I can't thank her enough for that emotional support! She did my hair in a very timely manner- small curls perfectly placed in front and back, and a clip holding up my hair on the side. It was a perfect, full look - and it was easy to take my veil in and out. The hair stayed perfect the entire night, despite the heat and hot weather. It probably helped that I didn't touch it at all, as she requested. I also need to mention that her price for the whole day was extremely reasonable considering how far she had to travel. I am also always pleased with the price for cut and style at Salon Cartier. My sister had her hair done and really enjoyed getting to know Deanna- she also loved her hair style, which went perfectly with her burgundy strapless taffetta matron of honor dress. I have now relocated across the country and can no longer see Deanna on a regular basis for my hair cut and style- I will certainly miss her, and I hope I can find someone half as professional, knowledgeable, and kind-hearted as she. I definitely recommend her for all cut, style, and up-do needs! read more

When you first call Salon Cartier asking for an appointment you're greeted with a warm and friendly voice on the other end of the line. They've always been more than happy to accommodate my hectic schedule. When you arrive at the Salon, you're welcomed with lovely smiles and enthusiastic hellos, then offered a beverage of choice from their delightful coffee machine. I'm quite fond of the hot chocolate and the vanilla chai. Then, as you sip your delicious beverage, you're ready for an afternoon of pampering and fun. The environment is just what you'd expect from a salon: They do not rush their appointments, They give enough time to feel relaxed and rejuvenated and you're treated with the one on one care. My stylist, Meta Griffin, is fabulous. I cannot say enough good things about her. My style tends to be on the edgier side. I always come in with new ideas, colors, and cuts. She listens to my ideas, uses photos I have brought in for reference and then masterfully creates hairstyles and coloring that match my style, hair type and face shape. It's a good feeling to walk out of the Salon looking better than you imagined. read more

I have curly hair and I'm just putting out the word for other people with curls who want a good cut. I booked an appointment with Robert, the co-owner, to get my first cut after covid about a month ago. I wrote a review after that hair cut, see below. I asked for layers and showed him photos of my previous cuts. He barely took off any hair and did not layer! Robert's wife (?) offered to recut my hair but I was skeptical given the lack of quality the other co-owner provided. I've been ruminating since the first cut. Today I went to Beauty Lounge and got a beautiful cut with Mia. She was surprised at the lack of shape and layering. She said Robert did nothing - her words. For anybody with curls who is terrified to let someone cut their hair go to Mia at Beauty Lounge. I don't mean to be vindictive I just want to help people who have curly hair not waste money. read more

Salon Cartier - Today's cut at Beauty Lounge with Mia. - Hair Salons Near Me - Walnut Creek, California

Had an appt for today at 10 am with Madison for hair cut and color. I had told her, I had an event today and needed to be done by 2. They sent me a confirmation text message yesterday. This morning I got a call from someone at the salon trying to reschedule my appt because Madison had called in sick. How unprofessional is this. Now I'm stock with nothing. DO NOT WASTE YOUR TIME HERE. read more

I was very excited to go to this place because of the reviews. I had a haircut and had tape extensions put in with Bonnie. So the next 2 days they all were coming and and eventually all came out. I called them few times and left a VM no one ever called back. Absolutely poor customer service. I regret going there. read more

I've been going to Brittany for over a year now. I have had various different hairstyles. Last year I did a balayage with pink and purple. After that I just did highlights throughout my hair. This year I've toned it down a bit and just done some glazes to help make my hair healthy again. I have thin but wavy hair which is actually kind of hard to cut. I went to a lady previously who cut my hair wayyy too short so I couldn't wear it naturally because the layers with my curls were too short. Brittany knows how to cut the length perfectly. She has great recommendations on products depending on your hair style. I love coming here and will continue to come here :) read more

I've been coming to this salon for years! Brittany is the best and most accommodating stylist I've ever had. I trust her completely, and I know that she will do anything she can to make my experience better. I get a glaze at least once a month from her, I'm now a red head but I started with dark purple hair, she was able to strip the purple from my hair safely and then over time brought me from purple, to pale blonde, to a beautiful copper, now to a natural but vibrant red! She's a talented artist! read more

Salon Cartier - Hair Salons Near Me - Walnut Creek, California

Sigh. I really, really wanted to like this place. When I find a stylist I like, I'll stay with them forever. Great access off the freeway, easy parking - at a cost about $30 less than I'm used to paying. The salon has a very friendly atmosphere, with a fun little boutique on the side. The stylist (very friendly, nice person) who cut my hair asked questions about my hair & styling routine, and said she knew exactly what I wanted. The haircut took about 1/2 hour less than I'm used to. She styled my hair with a rounded brush, so it was kind of weird and bumpy - I've had weird blowouts and stylings with a great cut before, so I thought I'd wait until the next day. The next day - not so happy. Figured I'd give it a week. Gave it a week, and started noticing weird uneven areas. Then it started flipping up in weird places, despite applying a straightening iron to my already very straight hair. Unfortunately, I won't be back - and will probably try to get a corrective cut again this week. Sigh. Back to yelp & yellow pages. read more

Decided to check out the salon after reading the review... Yes...everyone was nice and polite...but when I got my highlights...at first...my hair looked amazing, but when I got home...and really looked at my hair, I was not impressed. I stated several times that I did not want to have the brassy color... I came in only for highlights, but Amanda suggested a hair trim...I said no, didn't want to pay $55, but she trimmed my hair anyways for free...and I don't like it... Some of the highlights are very orange looking and not even...My hair at the top of more colored than the hair at the bottom... So my hair is brassy looking and not even and the color makes me look washed out. Sometimes I wonder about these Yelp review...lol read more

This review is for the incredible TARA! (Although my entire experience at Salon Cartier was five-stars worthy). Once I arrived at the salon, I was greeted by a friendly front desk lady who offered me a beverage and a tour of the salon, which really made me feel welcome and comfortable! The little patio they have outside is really cute and very different from any salon I've ever been in! Once I sat down with Tara, it was obvious she really knows and loves what she does! She showed me several hair color swatches (I had come in for partial highlights but was slightly unsure of what exactly I wanted) and took the time to make sure I picked exactly the one I wanted, while also offering her professional opinion on what she thought would look best on me. She got to work and I knew I was in good hands! Tara offered styling tips (which I've since used and found super helpful), as well as friendly conversation while she worked. She is ridiculously sweet and easy to talk to and made the time pass very quickly! It was obvious she really knew her stuff and took extra care to make sure my hair came out perfectly (I got red and blonde highlights and she really took her time to make sure they did not bleed together when she washed the dye out of my hair.) Tara also showed me some color preserving hair products and showed me examples of hair color that faded from other products versus color that stayed vibrant with the recommended products...I typically hate this part of a salon appointment, because I tend to feel pressured by stylists shoving products down my throat, but Tara did not make me feel this way at all! I ended up purchasing the recommended products and am very happy I did! Tara gave my side bangs a complimentary trim and did an amazing job styling my hair, all the while taking the time to explain what she was doing and how I could try to mimic the look on my own. I left the salon in less than two hours and looking like I had spent all day getting beautified! I ended up going out to lunch directly after my appointment and the waitress immediately complimented my hair when I walked in! I am so happy how it turned out and it's amazing that Tara was able to create exactly the look I wanted, when even I wasn't sure what I wanted at first! Take a look at some more of her work and you'll be convinced that you should DEFINITELY come to her when you're ready to look super fabulous and feel great about your hair! read more

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I was a first time client and I was very hesitant to go because my best friend (who had recently moved to la) had always done my hair. I went in and saw Briana and the first time I went I was there for 4 hours and left with my hair basically unchanged except for curls put in. I went back a few days later for another 2 hours and still left not excited about my hair. A few Weeks ago I went and visited my friend and she had to completely redo my hair how I wanted it to be originally resulting in my hair being bleached 4 times in about a month and completely fried and damaged.my friend had too treat my hair for damage and I am now having to deep condition and add keratin to my hair to make it even slightly soft to the touch because it was so damaged by all the repair work that was needed after leaving salon Cartier. The staff was really friendly but I couldn't seem to be able to get what I wanted here even after returning. read more

I've adored Salon Cartier since 2005. My first stylist left the salon without notice but I found a new stylist in Stefani Martin, who is not only superbly talented, compassionate, and cool, but a dear friend who always finds time to fit me in at the last minute, who is kind to the family members I bring in--the type of friend who sends sympathy and holiday cards. I don't trust anyone else with my delicate, terribly thin hair, and I always feel like a rock star after seeing Stefani. The rest of the staff is great--Robin, the owner, is friendly and funny as hell; her husband Robert is the same, and Mariah is a blast. The patio is the perfect place to unwind with a magazine and a cup of hot tea from their complimentary espresso bar. I've never had a better experience at a salon and will fly clear across the country to see Stefani if I ever leave the Bay Area! read more

I went to Salon Cartier to see Stefani for a hair cut a few weeks ago. I was tired of the same old "do" and badly needed a change. I showed her a picture of what I wanted and I got exactly what was in the picture! I think it's so rare that something like this happens to me :) There was hardly any wait and Stefani did her magic in a short time. I didn't feel rushed. She was just really efficient. As soon as I got in the door, I was offered refreshments. The shampoo was so awesome with the head massage I wish I can have it everyday. After the hair cut, Stefani showed me how to style my hair on my own so that it looks like how she styled it. This instruction was very helpful as it gave my hair the volume it badly needed. I also got a shampoo and conditioner that fixed my very oily hair which was very problematic for me before I made the switch. I went back to her today to get my hair colored. I just wanted my black hair back since I've had remnants of old highlights on the ends of my hair and it looks dry. My hair looks so healthy now :) I highly recommend Stefani. When you go to Salon Cartier, ask for her! read more

I just got my hair permed here and I would not recommend it. The reason why I gave them 2 stars is because the staff is very friendly, and it's a nice atmosphere. I came in for a conciliation, and the person doing my hair said it would be no problem to achieve spiral curls in my hair with this perm. I sent them 3 photos of what I wanted my perm to look like, and I specifically told them I don't want my hair to come out wavy.. Unfortunately that's exactly how it came out, but worse because the scalp and ends of my hair are very wavy like a poodle, and the middle section of my hair is completely flat and frizzed out now. The salon did make good of my trouble though, I didn't have to pay for my perm and they gave me tips on how to straighten my hair out again. Which I appreciate, I'm just disappointed because I really wanted to like this salon and my perm. read more