Saw Lee for highlight, toner and cut. She did a phenomenal job. I shared a picture of my natural hair from 10 years ago and asked her to make my now darker hair that color again. She nailed it! On top of that, she spent an hour going layer by layer to cut off all the dead hair in what was an unbelievable test of patience. I went in so stressed about my damaged hair and came out so impressed with the miracle she accomplished! Thanks, Lee!! read more

I have been going to Enchanted Hair Salon for years and I've never been disappointed. Li is a fantastic stylist and always works wonders with my challenging hair. I don't think I've ever had a better experience form any hair salon I've ever been to. Everyone who works here are friendly and it's in a nice convenient location. read more

Ken is an amazing stylist! He listens and advises and has done an amazing job helping me to grow out a very short pixie to a mid length style! Highly recommend!! read more

Enchanted Hair Salon - I showed Ken a photo of what I'd like done and he nailed it! Hugs Ken - Eyelash Service Near Me - Walnut Creek, California

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Li is great! Went in for my 1st time and recommended by my friend. Excellent haircut and service. Thank you

I went to enchanted salon Walnut Creek. 2 years ago. Elisha's and Ken were super. li the owner gave me grief so I gave a neg review. while my first visit I gave my glowing review. turns out Li removed the neg review and changed my glowing review to 1 month ago when it was years. DO NOT judge by reviews as they keep the good and disappear neg ones. I don't feel her trustworthy. just beware of wolves in sheep's clothing. if u aren't happy with your results they block u. read more

Not too long ago my haircare brand (that I use due to my allergies) changed their formula. They didn't notify salons or third party sellers so it's been difficult to find the old formula and stock up until they change it back. I just happened to be next door and it turned out Enchanted Hair Salon had a ton of the old formula when I stopped in! I bought them out of everything they had. The hairstylist was super kind and helpful and even checked stock to make sure I got everything. A big thank you for being so wonderful and really making my day! read more

I have been going to get my haircut with Li, the owner of Enchanted Hair Salon, for over a year and she has been consistent, kind and amazing with her skill every single time. In the past, I've had a hard time finding a skilled stylist who could do the style that I like and I'm so grateful I found her! If you are looking for any great salon experience, look no further. She is also consistently considerate of all her customers and does her best to accommodate them. With over 18 years of experience in cutting and styling, you are in good hands with Li. read more

Reasonably priced, consistent and friendly environment. They are always in a good mood, professional and really listen to the customers read more

Am so happy with the service I have received since I started going to this salon. I came in to change my hairstyle and was a bit apprehensive. I showed Mocha a few pictures of the hairstyle I wanted to achieve again. Mocha understood what I wanted and did a great cut! She is meticulous in cutting the hair evenly. I highly recommend her and the Salon in general. Parking is easy, the salon is clean and inviting. read more

Let me start off by saying I was 12 minutes late to my appointment and the staff was nice. But nice doesn't matter since I was given the worst haircut of my life. The whole time she was cutting my hair she kept saying how my hair was super straight so it's hard to cut... I should've just told her to stop and walk out. The layers were choppy, uneven, and she kept cutting it shorter and shorter. I already had short hair, all I asked was for a slight reshape of the bottom to a "soft u" shape with light long layers. And to top it all off, she ended my haircut saying "I'll fix your hair for free, you came late so it is what it is." I'm now glad I came late, otherwise she'd cut even more out! Not happy at all. Just look at the photos! read more

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I've been coming here since they opened post Supercuts era and although the staff is friendly, I noticed they have become detached from the professional norms of a hair salon. The conversation is focused on personal interests and not on the customer experience, regular phone call interruptions despite the scheduling app, and somewhat inconsistent haircuts. I seem to be repeating the same instructions despite coming here for years and addressing issues with little concern. Perhaps, I've outgrown this place in my age and just want a reliable haircut and a relaxing experience. read more

Randomness is sometimes nice, sometimes enchanting too. On a slow-moving weekday, I had an interview at nearby hospital. I looked into the mirror at home and asked, "Mirror mirror on the wall, who is the messiest hair of all?!" I needed the mirror's advice. It spoke to me; well, more like a guffaw or chortle and said, "You brah!" At once, I knew I needed a haircut, but where and when? I booked an opening with Liyun and crossed my fingers (since I get nervous about who cuts my hair). She was great and professional. I took a chance and strayed from my usual because she had skills. Overall, it was a great haircut and thanks to Yelp I found a talented stylist. I went back too! I booked via Yelp and it was smooth process. Worth a drive too. Highly recommended. read more

Enchanted Hair Salon - store front - Eyelash Service Near Me - Walnut Creek, California

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This is my new favorite Salon! I've gotten my hair cut (a significant change from my previous style) twice now, and had my hair colored 3 times. Everyone who works there are warm and friendly. The atmosphere is light and positive because of the employees. My stylist is Elishiah. She is such a sweet person. She's very compassionate. She listens very well to what I want and works with me to achieve it. I love my new style and color. I HIGHLY recommend this salon. read more

Amazing service done by Elishiah. The results were so good. I'll definitely come back and recommend her for quality color! Got brown balayage done on black hair. read more

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Love this hair salon! This was my first time coming here and definitely won't be my last. Lek was the person who cut my hair and she was so friendly! She made sure to check in with me about how much length I wanted to take off and even gave me a mini neck massage with a warm towel since she had to cut out so much thickness/weight from my head haha. Thank you lek for such a wonderful experience! read more

Enchanted Hair Salon - Refreshed and no more dead ends - Eyelash Service Near Me - Walnut Creek, California

Very nice and sweet people! Unfortunately the hair was super choppy. Sad because this was my regular place but I will not be returning. Came home pretty upset and everyone agreed this was one of the worst haircuts they've seen :( asked for a v-cut layered haircut with face framing and was told my hair was too thick and my requests were too much for a basic women's haircut. read more

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Took my mother to get cut; wash; dry. All the team were very nice. Especially the stylist- treated my mother so special. Definitely recommend. read more

It has been so long since I have left a salon feeling 100% satisfied. Elishiah gave me the best Keratin treatment I have ever received and the best trim - sleek and didn't cut off too much! The salon is in a great location, clean and pricing is on point. I can't wait to go back to see Elishiah because she also does color (her speciality) and extensions. read more

10/10 over all. I went in here on a whim coming from Pete's coffee with my son. Noticed this was a new hair salon but also saw men going in! I thought perfect, my 2 year old needed a cut pronto. I'm so happy we did. We walked into such a fresh salon, the modern and sleek look, welcomed us in with such happy faces and stylists laughing with their clients. One thing I do love is a "family" atmosphere, so overhearing conversations, these clients are loyal and definitely trust their stylists.. which made it so comforting for me, since I'm not from this area. I would definitely come back here with my whole family from SF. Li did the "good boy" cut on my son and even corrected it, as previous stylist from a different salon messed it up. She implemented a lot of info, which was very nice of her as it's obvious, I'm a new mom to a boy with some thin hair. So she told me how to style it, which works best, and how to maintain his fresh cut. As far as my son, she was patient, caring, and did her very best to make sure he knew what was going on and the buzzing was just a sound that wouldn't hurt him. She took her time with him and made sure I was very satisfied with his cut. Overall, I love everything walking in here. They have a cute "waiting space," very cozy with magazines, shelves full of hair products (that they don't try to sell you on), as well as such a cute front space. Again, very cozy and welcoming since it's so bright yet dark interior. I love how everyone here is so friendly, welcoming, and just very easy to trust. I cannot wait for my daughter and I to get fresh cuts as well. Definitely will taking the drive to come here once a month! They also take Apple pay + debit card, woohoo! read more

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These past few months, my thin, straight-ish/wavy Asian hair became very dry, tangled, and looked like I lit the ends with a torch. Probably due to stress, my scalp became very dry and my hair started getting unmanageable. Although I loved my long hair when I straightened/curled it, I really needed to snip it off to a manageable length. I have been to 1 hair stylist my entire life but she's in GA and I'm here, so trying to find a new stylist gave me anxiety. I researched multiple places around Walnut Creek but ended up deciding on Enchanted Hair Salon due to all of the raving reviews and price. I was able to make a same day appointment with Lek for a regular haircut. When I entered the salon, Lek and Ken were busy with their clients, but greeted me and they were very friendly. The salon was clean, bright, and had a bomb playlist. I arrived to my appt a bit early so I kept myself busy in the waiting area. Lek was apologetic for starting my appt 5 minutes late even though it didn't bother me. I really appreciate her being aware of the time because my old stylist would have me waiting 1+ hours after my appt time and never apologized. Once I was in the chair, Lek brushed my hair out and we measured how much I wanted to cut off. After brushing out my hair some more, Lek recommended I keep the shape of my hair, not cut it as short as we originally agreed, and she would give me long layers. Throughout the cut, Lek would explain to me why she was doing what she was doing, which really helped my anxiety. After doing a thorough check and styling, Lek showed me the results, and I absolutely love my haircut. The length is shorter than what Lek wanted it to be, but I really love where the ends hit my shoulder. The service was quick, gentle, and engaging. The hair stylists are so friendly and take their time. While I was there, both Lek and Ken knew every customer coming in by name which means they've built up a network of returning customers (major green flag). For $40, vs $100 closer to where I live, I will definitely be back! Thank you, Lek! read more

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Recently, I did something stupid every girl will one day do; I cut my own hair. Gave myself a big chop, and oh god, was it choppy. I tried fixing it over the weekend, and had about enough of it when I made a same day appointment with Elishiah. She is a sweetheart, and made my hair look like what I had meant for it to be! I love my new cut, and my new affordable hairdresser. Can't wait for her to fix me up and get me looking great again read more

I just got my hair cut here for the first time (also the first time in the past 3 years) and had an amazing experience! I moved to the area a little over 2 years ago and have been putting off finding a new hair salon because my hair is so fragile and thin, a lot of places tend to make it look choppy or try to give me "layers for volume" which ends up making my hair look thinner. I finally had enough, did some research and found Enchanted, and I will say they have a new customer for life! Lek did my hair cut and was very honest with me from the beginning, letting me know it would be best to cut most of my hair off to achieve the fuller look I came in wanting, and no more layers!!! She took the time to explain to me why the specific cut was important to get the thicker look for hair like mine, and showed me all the products she used and explained how they would help get the look I want. I ended up leaving with an adorable hair cut, and the most confidence I've felt in a while. Thank you again Lek! I will see you in a few months! :) read more

Liyun is the best! She is very sweet, patient and talented! I love the haircut and color every time. She is very good at understanding what I want for my hair. When I don't know what I want, she can also find the best cut and color for me. She is so good that both my parents come here regularly for haircut and color. Liyun is also sooo great with kids! My 8 year old and 1 year old both come here for haircut too! The picture is my most recent haircut and color. Highly recommend! read more

Enchanted Hair Salon - Love the haircut and color by Liyun! - Eyelash Service Near Me - Walnut Creek, California

Super easy to make an appointment. Elishiah is very welcoming, informative, and does great cutting hair!

Li does a great job. Busy salon. Be on time. Li takes a great deal of time and does a great job with hair extensions and color.

I have been going here since they opened. They have such nice and experienced people. I regularly go to Ken and am always happy.

As expected, Enchanted is awesome. They're always friendly and accommodating. They're what you want in hair salon.

Booked an appointment for 5 yr old kid and when I went in they said there is a 20 min wait because something else popped up and they can't keep the appointment read more

This was a great experience all around . Ken was able to fit me in late same day and I so appreciate his flexibility. Friendly , courteous and warm . Ken went over what I like and he is so skilled cutting hair it turned out great . Highly recommend read more

Great experience at Enchanted Hair Salon! The staff was friendly, the environment clean, and Ken did an amazing haircut. He listened to exactly what I wanted and gave me a sharp, stylish cut. Definitely coming back! read more

Enchanted Hair Salon was a wonderful experience from start to finish and I will definitely return. From the moment I walked in the doors and was warmly greeted by the owner I felt at ease. I was then introduced to stylist Eilisha, who was absolutely wonderful. I hadn't done anything to my hair in ten years and was looking to cover the gray and she helpfully weighed in with her years of experience. She suggested either a partial foil or balyage. She puts customers completely at ease and is warm, funny and professional. I knew I was in good hands and am totally pleased with the result. Highly recommended! read more

The owner, Li, is a phenomenal stylist, as well as being a fun person to be around. Her new studio is gorgeous and definitely worth a visit. And, prices are very, very good. read more

Unprofessional and rude. Late by 9 minutes to my apt (chose to wash hair and brush at home to save them time) and she cancelled my apt on her own, without calling me first, by deciding to take the next client scheduled. She didn't seem to care to be losing a new client. So if you're into that kind of business feel free to go. Such a waste of time. Must feel good losing two new clients. BB. read more

I've been getting my haircut at Enchanted Hair Salon for a while now and have been satisfied with Li as my hair stylist. I think there's a certain level of professionalism and normal etiquette between customer and business. Everyone's time is valuable so when an appointment is made, it should be respected both ways. Customers arrive on-time or a few minutes early and business honors the scheduled appointment. With that said, I do understand sometimes things happen and previous appointment goes over a few minutes or so. I get it. I arrived about three minutes before my scheduled appointment. I see she's cutting another client's hair so I just sat in the waiting area. Her male colleague was professional enough to check in with me (which was great...even though he was cutting a young boy's hair). I told him I had an appointment with Li in a few minutes. He politely asked me to wait while she finishes up. I sat there for almost 25 minutes with no acknowledgement from Li that she was really going over the scheduled time...nothing! Clearly the current client wasn't going over from the previous appointment. It was a man's haircut which usually takes 20-30 mins...40 mins max. I'm guessing she either accepted a walk-in customer even though I had called the day before to schedule a time with her. She can see me waiting patiently from her station. I didn't make a scene (as that is not me). I just got up and left. Clearly, there's no respect for people's time. And walk-ins somehow have first priority over scheduled appointments with a repeat customer. Don't get me wrong. Li can do decent haircuts but if you respect your time and have some sort of baseline...bare minimum etiquette, you might want to go elsewhere! read more

I've been supporting Li with business for the last 3 to 4 years. I was disappointed that she discriminates. I had an appointment at 1:45. Another client, said his appointment was for 2. She tells me that she's busy and can't see me but was willing to see the male at 2 instead. I wouldn't support this type of business. This isn't the first time I've seen similar problems at this company. I give them chances to improve but it gets worse because they are money hungry and not interested to keep loyal clients happy. She prioritizes men, even if you have an appointment and drive over 30 mins to make it to your appointment. I will not be coming back here. P.s. to the manager's/Li's reply to my review. You did not say you would take me after because you know there were other appointments after she would be done with the man. Secondly, I did not make a scene at all, I only said my appointment is before his and Li responded "I'm behind, i can't" no apology nor compassion and I walked out. Supposedly other clients complained? Sad, you are taking desperate measures at making up stories for the public to think I'm a client having a tantrum? You are actually lucky I did not cause a scene but trying to make your own customer who helps keep your doors open to pay your bills, look crazy and that they are lying is not a good strategy for your low end business, just fyi. All your employees lack personality and need to be trained instead of acting like professionals when you have alot to learn about the industry and actually giving good service. There's a salon right next door that will take all your business. Peggy next door had such a wonderful attitude not fake nice just for money ‍ read more

Lee did a great job on my hair. She knows what she is doing. I like her recommendation.

I needed a cut on a kind of last minute basis and based on the Yelp reviews, I decided to try Enchanted. The reviews mostly looked great, but I admit I was a bit apprehensive based on the few negative reviews, particularly one where the poster had hair similar to mine. I went ahead and took a chance, and the whole experience was wonderful. I hadn't had a hair cut in a long time so I really needed a refresher. The hairdresser (Elishiah) was friendly, listened to what I was suggesting and also offered her suggestions, and then delivered exactly what I was hoping for. She was efficient but I didn't feel at all rushed and I actually appreciate that the appointment didn't take up half of my day. I happened to see who I think was the owner cutting a man's hair, and asked if they also cut children's hair (which they do), so I took my middle school-aged son the next day for a cut. He saw Ken, who was also really great. Ken asked what we wanted (and we didn't really have any preferences), so he suggested what to do and delivered. My son looked great and said to me as we were leaving that he liked this cut the best out of all the different hair cuts he's had. We'll definitely be back! read more

I found Ken! After years of hair styling by Ken at another location, I was surprised to learn he had moved to a new salon. I was so excited to see him today for my first cut at Enchanted Hair Salon. This new spot is modern and fresh compared to his old location and it's adjacent to Peet's and so many restaurants. Ambiance and music were great and parking was abundant. Li and Irene were friendly and welcoming and super happy. Loved that I was able to book my next cut at time of payment rather than have to call day of. The reservation system sent me a text message to remind me of the next appointment too. Great new modern tech. Ken's styling was spot on. He was friendly, talkative and very attentive to me. I highly recommend him and am certain you will leave looking much better than when you walked in. He used scissors on the top (finger length), thinning shears to blend and finished with a great fade on the sides. You will be treated like valued customer and not just a number. 10 out of 10 service, cleanliness, salon design and professionals. Give it a shot - you will not be disappointed. Thanks, Ken and team! See you soon. read more

I walked in, a mess. Walked out so much better, Li took her time with me, discussed options on cut and color. Absolutely thrilled with process from beginning to end. Couldn't have gotten better result if I tried. Thank you. read more

Irene is simply the best. Many years she's been cutting my hair and now with Enchanted, she remains at the top as part of a friendly team. Very nice and interesting dialogues while she's cutting so I always feel comfortable and happy with her styling. Again, simply the best! read more