This place is great and Naja is amazing. I was feeling down about my look. She gave me great options, really listened to me, and came up with a creative approach. Now I can't stop looking in the mirror -- I love my hairstyle so much! It totally perked me up and raised my energy. I highly recommend Naja - fabulous stylist and so kind and friendly. read more

I have been seing Jamie at Salon Cielo for years. No more. Simply stated, Jamie doesn't do what you ask. In Jamie's view, you are a walking advertisement for Jamie. Thus, Jamie's will always wins. This was fine for years, when I was younger, and long, curly red hair was fine. Now, in my late 30s, it's not. Not only is it hard to maintain the color, it looks brassy and makes me look older. Also, long, thick curly hair looks unprofessional in court. Does Jamie care? No. Jamie likes long curly red hair. He thinks it's hot. And in Jamie's view, a woman's primary mission in life is to look good for men, not for herseff. So for the past year, he has left my hair too long and has dyed it red, despite the fact that I've repeatedly asked him to (1) cut it short and (2) dye it brown. This last haircut/color -- which will be last -- ended our relationship. He left the front at the worst possible length -- so long that the hair was in my eyes, but too short to brush it back. He also dyed my hair red AGAIN despite the fact that I've asked him to dye it BROWN over the last several haircuts. I called him to complain. He said he'd fix the cut for free. OK, but I live across town and the shlep is a hassle, particularly given that I work full-time and have a 10-month-old daughter. Did he fix it? No. He made it so much worse. I showed him a picture of exactly the cut I wanted on me (previous haircut). I also told him not to cut it too short. What did he do? He cut all my hair off and made me look like my 63 year-old mother. You know, one of those permed, short old lady haircuts. In the chair, I expressly told him that he was cutting too much off. Did he stop? No. And I was stuck with the awful artificial red because I had to get home to pack for vacation. Oh, and the awful cut. My first vacation with my daughter and I look horrible. Honestly, I think the guy trashed my hair because he's vindictive and was angry that that I criticized his work. Please do yourself a favor and don't go to this guy. He's been doing this for too long and he no longer cares what the client wants. What an ego.... read more

I went to Salon Cielo on the recommendation of the first reviewer (also the wait at Bang is ridiculous- like 6 days). I called an hour before hand and was able to go during my lunch hour. The shampooist was amazing, spent a lot of time on my long thick hair and was essentially giving me a scalp massage the whole time. The hair cut itself was also fantastic, as was the blow dry. I don't remember the last time I was so satisfied with a hair cutting experience - clearly, I'd recommend it. read more

compliments abound for long thick hair and bangs trimmed stylist jasmine rocks! - a haiku read more

I love Jaimie!!! What a doll! And he is sooo very commited. For years he made special accomodations to see me at 6am, 6am!!! He is dependable, skilled and fun loving. And of course the most important quality in a stylist - he is a great listener. :) check him out! read more

I got an average cut. I get it, i got color and a cut. The prices however reflect a complete facelift, tummy tuck and eye surgery...very pricy. Also, i specifically asked for a change in my color and my highlights are really similar to what had. i didnt want short hair. My stylist (very polite) wanted short. I dont like when stylist kind of force you for the short.... I dont want short hair, live with it. But now its short, somehow i got convinced i would look better with short hair and i do not. I will say that the color is nice despite it not being very different from what i had. So i will give him props for that. Pricing was way too much for an average cut. read more

I've been here twice to get my haircut and I've had great experiences both times. The first time Jessie cut my hair and the second time Rosa cut it - both did a fantastic job. A couple of things I did to ensure I'd have a good experience: I made sure to request a stylist that was comfortable and familiar with short hair styles (mine is very short, which I love, but also easy to mess up...so I didn't want to take more chances than necessary!), and I also brought in a picture. Both stylists, I was very happy to see, referred to the picture a few times while cutting, and explained what they were doing while they did it. I found the price pretty reasonable, and no one tried to push their (many many) products on me, so I enjoyed that. Overall I've been very happy with my haircuts here and will definitely go back. read more

Salon Cielo is not cheap, and has the most uncomfortable waiting area of any salon in the district. That said, I've been going there for almost a year and have no plans to go elsewhere. I've been to at least a dozen stylists since moving to DC and Jamie is - far and away - the most competent. Be forewarned: he takes a little artistic license (I never leave with the same cut twice in a row) and he definitely favors more mature cuts vs. cutesy 20-something trends. But that's what I love! I get bored with routine so I appreciate the variety and, as a young professional who often falls prey to 32-going-on-16 syndrome, I appreciate that he gives me a professional looking style. Jamie isn't for everyone, but I know a lot of professional women who find that he's very talented at finding the perfect compromise between the ideal work haircut and something more fun and laid back. read more

I was searching for a place that carries "CIBU" product so i found this salon. I called in to ask about the info like -do you guys carried it? How much? How big is the bottle? I make sure they have the kind that i want before i came. I was put on hold for almost 5 min for the first time. I hang up... -again, i called again... Put on hold for another 4 min... I hang up -i called again..... Put on hold for nearly 6 minute... I hang up and start getting unhappy. The reason why j stay on the line is because i was doing things with my hands so i just leave the speaker on and wait. -i called again... She told me to hold and i said no.. You guys put me on hold for 15min already. So she start asking "can i help u".... I ask her all the question i need to know and it seems like she does not know anything about it... and i hang up very politely with thank you... -i went to the shop that night and ask for the product. One of the lady helped me. I told her that i want cibu shampoo smooth shampoo. I dont need conditioner because i dont use conditioner. We wandering around and i checked out with $20 product. -went home... Realize that she gave me conditioner instead of shampooo... -i called in the early morning to asked if i can stop by to exchange... They said yes... -i stop by the wednesday night that have a big rain.. Its pouring like cats and dog.. But i still stop by because im afraid if i hold the product longer, they wouldnt let me exchange... Theres no parking, my husband drop me off and i was soaking wet by running in the shop asking for exchange. -the reception has no idea what to do, how to exchange, can she exchange or not? How to run the transaction?? She kept wandering around and i ask her how long does it take because i have no parking out. She said she dont know how to do this. She have to ask for help. -i was waiting patiently for another 15 minute for someone to come and help. It took her another 10mjn to figure out how to exchange. And she act like its my fault when she said "all the return product cannot go back on the shelves" in a blaming way... I do feel bad for that but look what j have gone through with the unprofessional customer service. -15min on hold on the phone with no answer on all my question -traveling on the rain to get there and exchange and wait for like..25min... This is terrible customer service. I never got my hair done here but i dont think i want to be back at all after what i have gone through... This place needs to have a better cuatomer service and better trained employees that actually knows thing. Very upset and unhappy. read more

Terrible experience today. My "stylist" Vashti gave me so much attitude that I walked out and left before she could touch my hair. She kept trying to talk me out of getting my short, natural hair straightened and then proceeded to roll her eyes and scoff when I confirmed that that was the style I wanted. Then she pulled out a notepad and started trying to deter me by tallying up all kinds of costs (she already had $240 on the notepad and was trying to add more). I don't know if she just didn't feel like doing my hair or what, but her attitude was truly annoying and unprofessional. I've never been treated like that before and refused to put up with it for another second. I took my business to the professionals at Salon Revive instead. read more

I went to this salon because it is near where I live and I know they use Aveda products. It's a well kept salon, but the woman who cut my hair was incredibly rude. She never introduced herself to me, pointed me to a seat where someone else washed my hair, and walked away. When she finally returned to collect me, I said I wanted a trim and she proceeded to cut off about 3 inches - which is way more than a trim. She never asked for any feedback or discussed what she was doing. The truly horrifying experience had to do with my my hair dresser's interaction with the other employees. She was rude to the Latina who was in charge of ALL hair washes and sweeping up the cut hair (awkward, as she was way over-worked). Additionally, she was rude to the man who had a hearing aid and was cutting hair in the next chair. When he asked my hair dresser to repeat the Spanish word for towels - she laughed at him and told him to figure it out. He looked at me and the other customer and said, "I legitimately have hearing loss. I can't hear what she's saying. Do you know what she said?" My hair dresser just laughed at him and repeated he'll have to figure it out. Her behavior was appalling on the deepest level. The haircut was fine, though not what I wanted done. The most she ever said directly to me was that I have really dry hair (gee, thanks). I just couldn't believe this woman's behavior, as it was truly indecent towards her co-worker. I would never return there - I can't support a business that allows its employees to behave so poorly. read more

I was on my way to Hair Cuttery for a cheap cut when I saw the $37 first-time client special on a chalkboard here. All I wanted was about an inch and a half off, and I don't have layers or bangs so it's just a straight cut, no color, no wash, nothing fancy. My cut was good at first but three days later, I now see several strands around my head that just didn't get cut. Since they're 1.5 inches longer than my hair, it looks ridiculous. The salon is far from my apartment and I've got a wedding this weekend, so looks like I'll be cutting them myself. The funny thing is, after my cut was done, after not saying a word the entire time, the stylist explained (complained?), unprompted, that straight cuts are so much harder than layers. Apparently. read more

Shawana at this salon is an excellent stylist. She finds a perfect balance between giving her input, and listening to what you want. I recently moved to Baltimore from Washington, but will be taking the 45 minute MARC trip tomorrow for a haircut from Shawana. Prices are reasonable, particularly for the quality o the services, and the products they use (Aveda, Kerastase, etc). They're very nice, and very patient with me, and my scattered mind, as well, which is always a bonus. read more

Because of cost, I usually get my hair cut back home in CA. DC prices have always seemed prohibitive and I've never been one for the glitzy salon experience. After much research, I decided on Cielo based off a recommendation and their decent pricing on men's haircuts ($45). Pascale took me in and talked about different styles before we agreed on something. She was very warm and welcoming throughout, providing her professional opinion to outline process. After going above and beyond in a 1hr+ haircut (yes, I had that much hair!), she gave me the best haircut I've had in years. I'm very happy with the result and would highly recommend Cielo! read more

I would go with 3.5 stars here because the jury remains out. I go to Vasti (the Jamaican woman with the silvery grey dredlocks) and she is fine enough. No nonsense type of woman...I like that. The problem is that my hair has stopped growing really well. She has gotten me a good texturizer (lighter perm) but I cannot say that I walk out of the salon feeling good about my style at all. She used to be able to hook it up, but now...not really. The style is weak and I have not been happy for quite some time. read more

Stylist: Pascale Client since early 2010 Services: Cut and highlights every 6-8 weeks I really shouldn't spread the word - I am spoiled that I can get an appointment with little advance notice but I have to say that Pascale is THE sweetest!!! She is a great listener and will ask you many follow up questions to make sure she knows what your goals are for your cut and color. I came back to Salon Cielo after a short time at Red Door in Friendship Heights. I had a nice stylist there but their prices are crazy and I became frustrated that she wasn't listening to my needs and began taking 'creative liberties'. I couldn't return ... and luckily found Pascale when I called Salon Cielo for an evening appointment at noon the same day. Yay! It's been a relief and a pleasant experience with all the staff there ever since. As for results: I receive compliments the moment I leave the salon every single time I see Pascale. What else could a girl want? read more

Laura Treat always does a fabulous job on my hair! HIGHLY recommend for blonde highlights!!

Jamie gave me the worst hair cut of my life. A friend told me one price and when I got there he quoted a higher price then butchered my hair. read more

Great haircut ! Friendly people and great location. It seemed like Vasti understood what I wanted and delivered it ! read more

VASTI IS THE BEST!!!! I've been going to the salon and Vasti for over 4 years now and she is the best I've ever had!!! I am African American and have alot of hair. She uses only the best products on my hair and works with my needs. Vasti is the best with all hair types and will make sure that you understand everything she is doing before its done! I pay top dollar for my hair and I'm glad that Vasti gets it! All the stylist in the shop are great!! Fun place!!! read more

Thomas Shelton, one of Salon Cielo's stylists, has been cutting and highlighting my hair for five years. Thomas is able to highlight your hair in a way so that as it grows out the roots are nearly impossible to detect. I am still getting compliments on my color weeks and weeks after Thomas has worked his magic. He takes the time to listen to what you want and teach you about the process. This way no matter if you like to stick to your usual style or are looking for a makeover, you'll always love the results! Thomas Shelton is professional, fun and a true artist! read more

I walked into Salon Cielo, Frantic because I had an appointment canceled by another salon, and I needed to travel the following day on Business. Vasti B. was able to squeeze me in between two other clients.... It was the best hair cut I had in years, and 3 years later I am still with her. Every two weeks like clockwork, with an occasional eyebrow wax in between. (shhhh... that's our little secret.) read more

Worst cut! When you walk by the shop window and see the $37 cut! advert, keep walking. I specifically asked for long layers. Jamie cut my hair. I walked out with a short blunt cut. I am very unhappy. It's not worth skimping on the cost or shopping around. Not worth it. read more

I've been going to Salon Cielo for awhile now and I feel they are starting to go downhill. I'm starting to wonder why hairstylers keep leaving this place. My last haircut by I think his name was Dennis was a complete waste of time. I told him I wanted the top and the sides short. He proceeds to spent forever on cutting my sides and barely cuts the top. I was in there for almost an hour and it looks like I barely got a haircut. I'll probably end up coming back eventually but I'm going to try other places in the area first. read more

Big chunk of hair cut off my head - look like I am about to have an operation. I came back to shop and receptionist spotted it straight away and looked shocked. Hairdresser tried to laugh it off and said "yes I went a bit high". Outrageous suggestion to the make a mess on the other side . Worst customer service in a long time. No apology or offer to do anything to improve the situation. Steer well clear would be my advice read more

Salon Cielo - Scalped!! Hairdresser tried to laugh it off - no apology or offer to make it better other than to so the same on the other side! - Hair Salons Near Me - Washington, DC, District of Columbia

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My hair stylist, James, just moved to Salon Cielo, and I followed him here. James is great - he really listens to what I want, has a great memory for what I've wanted in the past, and of course is great with hair. I love no longer fearing my next haircut/color. If you're visiting Salon Cielo, you should ask for him! But beyond James, Salon Cielo seems ok to me. Centrally located, nice space, everyone seemed friendly. I wish the prices were lower, but they're probably reasonable given the location and the service. I'll be back! read more

I feel like there was a huge disconnect between me and my stylist. I said I wanted a trim (~1.5 inches), and in 3 snips she had taken 4 inches off my hair, with none of the layers I asked for. I also felt slightly judged by the staff when they tried to sell me their products, I mentioned that regularly buying expensive hair products was out of my price range. Hair was cut well, but nothing that I asked for. I won't be coming back. read more

I highly recommend Jamie for haircuts and color. I moved to DC recently and was very hesitant about picking out a new hair salon. My new haircut is great and continues to look very nice even more than six weeks after the initial cut. I'm also really happy with my highlights. I didn't give much direction to Jamie except that I needed a conservative style for work and highlights that looked natural. With only those restrictions, he gave me a cut and color i'm happy with. The prices are reasonable and a fraction of what I used to pay for haircuts in NYC. They also offer lots of weekday appointments that are late enough to book after work and they are efficient and get me on my way relatively quickly. read more

I've been here several times to have my hair done by the stylist and colorist, Pascale. She is very patience with my concerns and needs, especially since my hair is long and curly. She listened to my ideas and offers suggestions, too. Not too pushy and doesn't try to MAKE me buy products. A great cut, color, and blowout is always received when I go here. A+ read more

I've been to Salon Cielo several times and can't really complain. They're always very nice. The location can't be beat. I walk out looking awesome. I've had several different stylists and they've all been great. It's a little pricey but no more so than other places I've visited in DC. They use Aveda products which I dig and they always have good product recommendations. read more

Just walked in for an eyebrow wax. Lily did a great job, and I was out with fab eyebrows in under 20 minutes! I'll definitely be going back for eyebrows, and one day - my hair, I'm sure! read more

I've gotten my hair cut and highlighted here probably 4-5 times over the past few years of living near by. I've had both Eva and Jasmine as stylists and I would recommend both of them. They take their time when coloring and cutting my hair. Jasmine was nice enough to wax my eyebrows while I was letting the color set in once. Eva always makes good recommendations such as using a glaze after the highlighting to help the color set in. Sometimes I'm suggested products to buy but nothing is pushed on me. Both stylists are friendly but listen to what you are looking for in a haircut. My color has always come out amazing and I'm sure this is not only because of the products they use but the stylists skill as well. The location of the salon is great as it is very close to the central Dupont area. read more

Elsy is great! I am very particular about my hair. My traumatizing hair experiences include having my hair inadvertently dyed red in a foreign country and spending over $400 in one day at a salon in Georgetown after a botched hair cut. Anyway, I found Elsy a couple of months ago after coming to Salon Cielo upon seeing their walk-in special advertised. I hadn't had my hair highlighted in over 6 months. I wanted a change, but my sister's wedding was coming up and I didn't want to do anything too drastic. Elsy gave me a wonderful haircut and highlights/lowlights that made my hair look super natural. With the walk-in special, I only paid a little over $100 for a haircut and highlights, which is pretty much unheard of in DC. Today, I decided to go through with a big change: chopping my hair to shoulder-length and going significantly darker. I showed Elsy a picture and she took about 10 minutes thoroughly discussing my options. After the cut and color were finished, Elsy blow dried my hair. The color was natural looking and beautiful, but wasn't quite as dark as I had hoped. I told Elsy and she took an extra hour to put some more lowlights in. After the second time around, I loved it! She also spent about 15 minutes showing me how to style my hair like the picture I had brought in. When I went to pay, my bill with tip was still even lower than what I have paid at my salons around DC (ahem Erwin Gomez and Violet). Bonus: Luciana (I think that's her name) is super friendly and gives great shampoos/head massages. read more

I have been going to see Elsy for the past 9 years and I have always had fantastic cuts and highlights by her. I have followed her to this new salon, which itself is nice. Relaxed but hip atmosphere. She listens closely to what I want and makes suggestions which I always am glad I take. She spends time finishing the cut which makes my hair look polished and looking great even when I don't style it. She also did my hair for my wedding and it was a knock out. There is nothing this woman can't do. One of the things I really value about her is that she is so calm and she doesn't do lots of chit chat. The salon itself is fine, but I give Elsy 5 stars. read more

My sister-in-law recommended Elsy to me and she is incredible. I have long wavy/curly hair, and 9 out of 10 hair stylists I've visited in my life don't know how to cut it so that it has bounce and curl, and doesn't fall flat and straight. Elsy knew exactly how to cut it- with shorter layers on the top so the weight wouldn't ruin the curls. She did some sort of magical gloss that left my hair so shiny and soft, it looks blow dried even when I just let it air dry, and it's 2 weeks later. She is friendly and speedy, and has recommended a few great products that were perfect for my hair. The salon is affordable, I never have difficulties getting an appointment, and the staff are friendly and helpful. read more

I have been going to Cielo for my highlights for years now. My stylist moved to Boston and then I tried Vasti and stayed with her. Once she was on vacation and I had them done with Thomas. Their products are great and it's worth the price. I don't always love my highlights. They are not very consistent. Two times the color bled out of the foil and I had to go back to fix them. They will fix any problem for free and I was happier with the results. However, you must watch them and be very involved in what they are doing as you may not like the results. The cut that Vasti did for me was really great and I got lots of compliments. Overall, they are good but not consistently. read more

Curly haired ladies take note! Thomas Shelton at Salon Cielo knows what he's doing with curly hair -- last month he gave me one of the best cuts I've had in a long time. He's really serious and focused on technique -- he has taken a particular interest in curly hair and has taught himself some great tricks that I haven't seen other stylists do. And he knows about the twisting thing I do with mousse to get my hair to take ringlets, which impressed me. I found him on recommendation from another curly-haired friend. I've only had one cut so far, so I'll update if I'm not as happy with the second one... but for now I can't wait to go back! read more

I went to Cielo yesterday to see Christopher Houser. I have been to just about every salon in DC and Chris is the first person to do a truly amazing job on both my cut and color. He color-corrected my hair while maintaining my length, task I thought was impossible. He is creative and a perfectionist :):) The prices are reasonable and the products are great. Ask Chris about his latest product addiction, I love the stuff lol I highly recommend Chris, he rocks!!!!!!! read more

Love Pascale! She does an awesome haircut!

Just left Salon Cielo and after extensive conversations about how volumize my hair, my stylist convinced me to not get a dollar set and instead have her blow out my hair and put it in pin curls. I explained that in my experience my hair can often be sensitive to high heat. However, she assured me and we decided to do it her way. My appointment just ended 15 minutes ago and my hair has fallen and it looks thin. It was a disappointing experience and may not have been worth the money. read more