*sigh* I hate to see talented people with poor business skills. It's the little, manageable, correctable things that crush them in the end. Working sporadic days/hours, not having a formal way to book an appointment (playing text tag and waiting days for her to check her schedule and get back to me with a date/time she's free is unacceptable)... that's the quickest way to lose a customer. This is the era of SquareUp and similar apps.. I was going to recommend that she look into it, but during one of my appointments, another client beat me to it. Her reply was that she didn't want people to have that much access to her. But....it's. your. job. Why wouldn't you want clients to have access to you? Block off the times that you are unavailable and let your customers choose from there. Simple. It's not like we're trying to come over and hang out at your house. We're trying to give you our money. What's the problem? At one point, it took over 2 months to get an appointment. I tried to make an appointment before Thanksgiving and did not actually get it until the end of January. To be fair, she finally scheduled appointment for 6 weeks after my fill in, but got sick the morning of, and told me she would reschedule...but she never did. She also has no color palette for customers to check out, so instead we have to play a guessing game of 'What color do you want?'. In the 17 years that I've been getting my nails done, I have always determined what color I want by looking at a color palette, and it would save us both so much time if I could make that decision while she's doing my nails as opposed to trying to figure it out when she's ready to polish. I recommended that she get one several times, but she just shrugged off my suggestions. What's really frustrating about this whole process is that as great as my nails look after finally getting the appointment, the polish starts chipping within 48 hours. I'm not sure if it's because the polish is watered down, a problem with the UV lamp she uses, or maybe because she doesn't use base coat. I don't know.  All I know is that rarely have I gone more than a week without my nails looking like I've had the polish for over a month. At one point, it was so bad that several of my nails were bare by the time I got to her for a repair. Not a fill-in: a repair in between fill-ins. The polish peeled off like the foil on a can of Pringles. If it's that hard to get a fill appointment, imagine how much harder it is to get an appointment for polish change. Instead, I have to go to one of my neighborhood nail salons and pay another $20 to $30 for a polish change (and *gasp* those salons actually offered color palettes, so I can actually see the polish colors I want! Go figure!). The last time she did my nails, one of them broke within the first 2 hours (and since I have evening appointments, there was no way I could go back and get it fixed because the salon was closed). The next day I had the chance to look at them in broad daylight and noticed that the acrylic was unusually thin, and that some of my nails did not have enough acrylic on the edges/corners (the sides of my natural nails were poking out from the underneath the acrylic.) No doubt, the girl is talented, but the quality and consistency is not there, and she's just not serious about her business... and that's really a shame. I've been wearing stiletto nails for about 5 years now and she has definitely done some of the best work I've had, in terms of nail shaping. However the juice is no longer worth the squeeze. There are too many Asian-owned nail salons that also do really good work, and I'm no longer willing to exert the extra effort to support the business of someone who doesn't value my business or my money or time enough to provide quality and reasonably accessible services. read more

Salon Couture - From hot (top) to hot ass mess (bottom) in less than a week. $55 for this?! Unacceptable. And I can't even get an appointment for repair - Hair Salons Near Me - District Heights, Maryland

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I loved my visit. I was serviced by Diamond and she did an excellent job on my nails. Very attentive and a pleasure to talk to. Well worth the visit. read more

Salon Couture - Nails by Diamond - Hair Salons Near Me - District Heights, Maryland

Before I visit a business, I always check the Yelp reviews. After seeing a few negative reviews, I was a bit apprehensive, yet I went against my better judgement. 5/8/21, I had an appt. scheduled with Randi at 10:00 am. I arrive at the salon promptly. She arrived late and to top it off, she told another client to come in at 10:00 am as well. Her excuse was she forgot to check the schedule. Being that I had an appt. I was appropriately given priority. When she finally began my full acrylic set with design, she decided to take her frustration out on me and mutilated my cuticles causing them to bleed, on both hands. Not to mention, she told another client to come in for repair while still working on me. It took about 3 hours to complete my full set. The work was very shoddy! I know she is capable is A+ work, but that is not the quality I received unfortunately. I am big on first impressions, professionalism and respect. This place missed the mark on all accords. Never again! read more

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I've been going here for years. Charmisa "always" does an excellent job on my nails!! #dedication read more

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I had a horrible experience. Do not go to Randi!! It took 2 hours for a fill-in. When using the tool to clean up my nail bed (metal instrument) she was hurting me. She was pressing down really hard on my nails. The next day anytime I washed my hands my nail bed burned. She had scheduled me to come back the next day for a pedi because she couldn't do them the first day I came. I started not to come back because she really hurt my nails but I really liked my design on my nails I decided to give her a try. After waiting 30 minutes she proceeds to tell me she forgot she double booked me. She forgot she had a 12pm and she couldn't do my pedicure. She gave me a coupon but I will NOT be coming back to this shop. read more

Today was my first visit and I love it. Diamond did my gel mani/pedi to a tee. You would love her spirit and superb customer service - please try her! Also, the music was perfect in the background; and the staff were so friendly and I laughed the entire time. I'm returning next month for sure. read more

The worst nail experience I've ever had in my life. I went there last year (for the 1st & last time) to get my nails done in a unique design for my birthday. What a waste of time and money. The shop is dirty, and the women who do your nails are mean and EXTREMELY ghetto. I was over charged, probably because I don't sound, act or look like a hood rat. The girls who file your nails was so rough, I thought that I was going to need a full new set when I left. As the woman who actually DID my nails, snatched my hand and jerked my arm until she was happy with the stance, I took a Motrin to help me deal with her. To top it all off, I was there for like 4 hours. It wasn't all bad, the older lady who greeted me at the door was as sweet as pie and my nails looked pretty good. But not good enough for me to go back! read more

I have been a patron 10 years. No where else in the area can touch them when it comes to nails and hair. This is a female owned business and these ladies take pride in their business. read more

Cara is the best nail tech in the DC area hands down. Ive been a client of hers for over 10 years. She is patient, attentive, and very creative! Same for her assistant Ni, I have nothing but great things to say about them both. My nails always turn out fabulous. Please do not be discouraged by the long wait times; a lot of clients come in way past their appointment times which can wreak havoc on their schedules. Be considerate ladies :-) ! I am a pretty patient so it doesn't bother me plus it is worth the wait once my nails are done. read more

Salon Couture - Beautiful Nails! - Hair Salons Near Me - District Heights, Maryland

I have been going to Cara and the ladies for years! The whole team is great! Be prepared to wait but all great things come to those who do! U will never leave unsatisfied. No u can go to one of those unsanitary "Asian" shops and b out in 20 min with questionable work. Or u can go here where they take their time and make sure u leave Happy! So many things to offer unique nails designs! Trendy hairstyling and One of a Kind accessories galore! Great place check it out! read more

Salon Couture - Nails by Cara! - Hair Salons Near Me - District Heights, Maryland

My daughter received a gift certificate to have her nails done from a nonprofit that gave away prom dresses and accessories at her school. She arrived for her 1 pm appointment at 12:45 to be told that her nail tech, Sharice, was behind and she'll do her at 2 pm. She didn't start my daughter's nails until 2:20. She asked for coffin shaped nails. Only one of her nails is coffin shaped. She wanted them to be on the shorter side. Sharice and others in the salon kept going on and on asking why she wanted them short for prom. They said getting nails to match her dress was played out. Then, Sharice messed up her polish, and there were scratches in some of the nails. The gift certificate was for $50. The total for a full set with polish (no designs) was $77. Since she messed up, Sharice didn't charge her the overage amount. When my daughter picked me up from work (late, because Sharice didn't finish until after 4 pm), she was very upset. I told her we can go somewhere else to get a polish change, and ask them to file her nails to the proper shape. I can't understand how she charged $80 for a basic job with beginners errors. I don't mind paying for quality work, but this was crap and she almost ruined my daughter's prom experience. read more

Charmisa was my nail tech and all I have are rave reviews for her. From getting my nails done to my pedicure she was nothing short than great. I challenged her to do a skull on my nail like my motorcycle helmet and she aced it. Great service great person and I felt comfortable in her chair. I already have an appointment set up for next week. Cant wait! read more

I visit Devon for loc maintenance and styling ---A+ She's nice, personable and moves quickly. Being a single mom, I don't have hours on end to sit in the shop. The shop is lively and upbeat. It feels like you are sitting amongst a big family. On the weekend, bring extra cash to try the treats that are brought into the shop for sale. Cupcakes, pasta, cookies and more! Ive been to the famous Cara for my nails. I love her work, but the truth is, it is an experience that only her regulars understand. The times I've gone, I had to carve out some hours, 3-4 maybe? You remove your nail polish and go back and forth between Cara and her assistant for acrylic maintenance, shaping, and then design. Unfortunately, I don't have that luxury to spend hours in the shop for my nails (hair yes, it's once or twice a month vs nail maintenance every 2 weeks), but on special occasions, the end result is a treat! You decide if it's worth it! read more

(DO NOT MAKE THE SAME MISTAKE I MADE) After reading the reviews I went against my better judgement and scheduled an appt. I was charged star studded price for newbie subpar work. My nails were tacky and gummy after completion. Lint of some sort had started to collect on the nails before leaving the salon. The photos posted were taken immediately when I left. Also, there is a $2 surcharge to pay with a bank card. It was waived for me because I was not told in advance. read more

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Update: It was the bottom of the ninth (can you tell I love that saying?) I found myself in a bind after my regular nail lady was swamped and my nails needed to be done for my birthday. Although my previous experience with one of their nail techs was poor, she was talented. I decided to give them another try. They've changed locations, moving from by the gas station to over by where the CFE used to be. Robyn did my nails this time. She was super sweet and super engaging. I really felt at home with her and although she was balancing three customers at one time she gave us all adequate attention. I'm leaving off one star because their prices are moderately high, but they do good work. If you can afford $90 a full set, go for it! You'll be satisfied regardless. read more

Salon Couture - My birthday nails were everything I dreamed they could be - Hair Salons Near Me - District Heights, Maryland

I've been coming here for years! Sharrise is my nail tech but the whole salon is talented! read more

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I've had better nails. I went to the big girl in the back on the right. She was always an hr late seating me. Nails broke, chipped or smudged everytime. One time she blamed it on the fact that the polish color was too dark. I also eventually tried the white girl on the left up front. My nails kept breaking. And she was also always late seeing me too and she even had an assistant to do the prep work. It's one thing to spend a ton of money on perfection because you do get what you pay for but it's another thing to get mediocre service, waste all that time waiting and spend so much for so little return on investment. I'd give the skill level a 3/4. Time management a 1 Cost $$$ read more

Not worth the money. I was there for like 4 hours for a refill and a pedicure. They do not have a real pedicure chair and they fill a bucket with hot water. They made me sit for 30 minutes until the water was ice cold. When I complained I was told that it's probably cause I took my feet out the water and it hit the air. I was charged $35 and the chair was broken so no massage either. The polished looked horrible. So at first I loved my nails, but then the artist said she didn't like it so she kept overcompensating to fix them. It ended up looking a hot mess with rhinestones glued on to cover the damages. I ended up biting off all the rhinestones when I left. Never ever ever again. read more

Great salon! Very trendy, cutting-edge hairstyles and nail design. Have no idea what the lady under me is saying. Professional, knowledgeable staff make you feel at home. You will always come out looking like a million bucks :). read more

Great experience with Robin (Rebel Nails)! Very creative...tons of color and design options...PLUS excellent customer service! Never lost a nail (so that's a good thing). read more

I used to go see Shannon here all the time. My nails were always on point. I gave four stars because it would be five if the service didn't take so long. Sometimes she would double book and a usual appt can last 2-4 hours. 1-3 of that could be waiting. Other than that, great place and black owned. Which is always a plus for me. read more

Ni is working my pedi out and I can't wait to sit in Ms. Cara's chair! Excited about getting my hair done tomorrow by the lovely Ms. Lacy!!

I was introduced to Sekia The Hair Mystro about a year ago. I must say that this has been one of my better decisions! I've never walked out of a salon completely loving my hair and the atmosphere and I owe that to Sekia and her team! My hair is healthy and looks fabulous! Sekia is one of the most charming people I have met since moving to the DMV. I would recommend Sekia The Hair Mystro to anyone. By the way, if you're looking for quality hair extensions, check out Sekia and Lacey's brand LNS4Hair! You will not be disappointed! read more

Cara is the best! Ever since I've started going here. I can't just go to any other $20 dollar salon anymore. Everyone there is original. Great vibes. They're a whole package. They give you more than excellent service! You definitely get everything you pay for. read more

I absolutely love, love, love Salon Couture. I have been with them since before their move from Hairazors. I have Cara as my nail tech and she is the bomb. She manages to continue doing nails and she is suffering from Carpal Tunnel Syndrome. The shop has won the Steve Harvey Hoodie Award two years straight. And deserves both awards. If you had a problem with the shop, it wasn't the shop, IT WAS YOU. read more

Soooo I got an acrylic fill for my birthday .... I was already expecting the prices to be hella expensive so tht was ok ... my nails came out great. It wasnt until I went to go get my nails done somewhere else that I notice a little green thing on my nail bed. That's right I had fungus on my nail :)!!!!!! Looking back her equipment set up was veryyyy gross. If your gonna hve outrageous pricing can at least keep stuff sanitized read more

I wish I could give no stars!!! I had a 10:30am appointment today with a stylist name Shorty who was highly recommended to me by a friend. I spoke to Shorty last night and explained to him what and wanted done to my hair and that I was leaving my current stylist for not respecting my appointment times. He assured me that I would definitely be in good hands with him. I arrive to the salon at 10:20am and was greeted by a very nice woman named Liz(the reason for the ONE star) who informed me that Shorty has not arrived but she attempted to call him and left a message that I was there. Shorty NEVER showed up, returned my phone call or text message! How UNPROFESSIONAL! I understand that your shop is a recipient of the Steve Harvey Hoodie Awards and that Shorty styles famous people. However he needs a lesson in PROFESSIONALISM because it is unacceptable to treat a patron like that. You definitely lost a weekly appointment! I will never step foot in this place again! read more

I was absolutely ecstatic about getting my nails done by Cara. Her work is amazing. However, I'll never find out how her work looks on my nails if I have to wait 1 - 2 hours to be seen. Why have appointments if I get there only to wait up to 2 hours? It's apparent she's good at what she does but I'm certain she'd attract even more clientele with a better system for managing client appointments. Not everyone has time to wait 3-4 hours for a fill-in and nail art. read more

The manager needs to stop a poor practice at the front desk. Doing so would result in a much better customer experience. When you are paying, the person loudly asks you if you want to tip and how much. Everyone in the vicinity hears what you do. read more

Salon Couture was a lifesaver tonight! I desperately needed my hair and nails done before an early meeting tomorrrow, but wasn't able to leave work until almost 7pm. I called a friend in a panic, and she called her stylist Kim who agreed to see me on the spot! Kim also asked their nail tech Shannon if she could fit me in, which she did! I am so incedibly grateful to both of these ladies for their patience, kindness and amazing customer service. I will definitely be back! read more

I've been going to salon couture for a year and cara does a great job on my nails but the wait time is horrible. I'm thinking of changing due to time and patience. Would I go back? Don't know. read more

Tracey has hooked my hair up for years!! Always beautiful styles, she's so talented! Pamela C.

my experience with this salon finally turned into a nightmare. my girl was good withe the nails, i'll give her credit for that, but her attitude along with the rest of them, is f..ked up. that broad got me twisted! She knew that i made my appt. the same time and date every month and she didn't write it down in her book and had the nerve to tell me to call he and confirm 2 weeks before i come, that was mistake #1 since i've be coming to her for a year in a half, and the the other mistake #2, i got sick and txt her from the er room a 4 in the morning to tell i wasn't coming and this bitch wants to charge me a "no show" fee? do i like look like ivana trump to her? that chick ain't no damn credit card co.! what i'm suppose to schdule an asthma attack? and then she had the damn nerve to make me wait! she got the game f..ked up. they need to brush up on their people skills! they are bigheaded, ghetto, and sometimes think they're the best thing since sliced bread. just like god gave them the blessing to get that shop, he can surely take it away and then they will be begging to do nails. even when i was in the business of doing nails for 20 yrs. i didnt treat my clients they they do. the only reason i stopped doing myself is becase of health reasons. but those stuck up bitches out there better wsake up and smell the coffee! i will say their nail work is very good because i didn't have no problems with them lifting. but if u like the ghetto niggas and flies surroundings, then that is the place to go! but if you want ur nails done with those very same designs, go to walmart in captiol plaza! i was shocked. they do the same designs and u can't even tell. so those bitches anit the only ones! they better watch out cause i ran into a lot of coutore rejects that left for the same reasons, ghetto and stuck up, and rude! read more