Great haircut for men as well. Trinh is great at dealing with curly hair, and the salon's…read moreatmosphere could not be better.

Would not recommend, especially Stephen/Steven (?). Ruined my hair for my engagement pics and then…read morewhen I tried to schedule a curly stylist for my wedding (a simple curly updo), they changed my stylist to Stephen last minute because he "is better with updos" and he did an atrocious job once again! Globs of dried hairspray, not the style I asked for, frizzy/did nothing with my curls and randomly barrel-curled two pieces in the back. Terrible. Thank goodness my cousin that does hair (not familiar working with curly hair but still did an incredible job) stepped in and redid my hair before the ceremony. Will not be going back. It's a shame because all the stylists there are so lovely and kind. Gave them three chances, but not for me. Super disappointed.

Steph the owner started cutting my hair over 15 years ago when she had a chair at an Ardmore salon…read moreno longer in business. She opened the Salon 31 and brought in talented hair professionals and she is an expert color artist. Everyone is so friendly and so efficiently operated. Every time I come in for a haircut and color she surprises me with a new look and modern style. I've been to many top salons with ranking hair stylists and narcissist attitudes- this place is down to earth, modern and I enjoy being here ( 2 hours ) gettin my highlights cut and blowout. Love this place !

I moved back to the area last year, and I was excited to return to Salon 31 for highlights and a…read morehaircut last weekend. Also love that I could use their online system to schedule an appointment. I couldn't be more thrilled with my hair! The highlights make me look far blonder than I did before my trip there, and although the haircut itself seemed to take mere minutes, it did the job and my hair is the exact length and shape I was looking for. Also loved that the shampoo and conditioner they use aren't overly fragrant. I'll be back next time!

Cindy has been my hair stylist for over 20 years for haircuts and full head highlights. Prior to…read moremeeting Cindy I had many different stylists, and I can say with certainty she is the best. She is quite talented and can work with all different types and lengths of hair. My son has also been a client of Cindy for 15 years, starting with her when he was a teenager. At times he's traveled from out of town to get his haircut with Cindy. I highly recommend her.

Cindy T is a fabulous stylist. She has years of…read moreexperience!!! And, a winning personality. Look no further, for an inviting hair stylist & quality hair products . Cindy T has a comfortable main line salon .

I love this place! One year ago I went to get highlights and the owner was so amazing and generous…read morewith her time helping me pick exactly what I wanted...I haven't been in so long but am going to try and make an appointment for this week! I love her work! Definitely check this awesome salon out!!!

I go here with my mom and we get our hair colored and everything. We love it here. The owner Jess…read moreis amazing so sweet and good at colors and cutting. I feel so welcomed when I come here.

Quality salon in the suburbs of Philly!…read more Came across the salon after an extensive search for a skilled lightening service and reasonable prices! Glad I got my hair done here. It was difficult to get an appointment! I submitted a website forum and called the work phone several times. The best way to contact is via text message to the work phone! Totally understandable that they are busy, but I didn't get a reply for 3 weeks. The salon is decently sized for 2 stylists! Jess is the owner and manager; Abby is her work partner. I had my hair lightened and cut by Abby! She was chill and knew exactly how to blend my existing blonde pieces with babylights. Love a low maintenance look. The toner/gloss that she mixed up counteracted the brassiness well. I have dark, coarse asian hair that I get lightened at the salon. Haircut was decent too. Prices were reasonable for the time, effort and materials! Will go back again. Excited to have found a nice salon in the suburbs.

Abby did absolute magic cutting my hair which is auburn, coarse and can be unruly in humid weather;…read morebut I won't be going back having been disinvited for being "disrespectful" in an e-mail reply to the owner who, over this past very snowy weekend, harassed me by email/messages, first by announcing a price increase of more than 20% and then by demanding to know if I would be at my appointment 2 days hence, with a warning that if I didn't provide 24 hours' notice, I would be charged half of the cost; after I said I didn't know but would decide the following day-- before the 24 hour notice requirement--she cancelled my appointment. I am older--almost 80--have artificial knees, and a driveway that can be difficult in good weather; 13" of snow with ice on top made it hard to know if I would be able to get there, even though I really needed a haircut. I've been going to this salon for almost 2 years during which time the owner, Jessica, has never greeted me or even acknowledged my presence; we've never had a conversation and she knows nothing about me, so I was truly baffled by her behavior. After this experience and after reading the reviews on this site, I think this business may cater to--or want to serve-- a much younger crowd and am guessing that's what the owner prefers. EDIT: the reply from the owner is untrue: I don't know who her "Staff" might be other than Abby (who was my stylist)--I have never emailed her and in fact do not know Abby's email address. And my "Disrespect" was limited to my reply "have you looked out the window?" at the accumulating snow when asked about keeping my appointment. Now that I've read them, the reviews support my belief that this salon prefers a young clientele--the words "chill" "vibe" "chic" "adorable" are pretty unmistakable. Please take note: the owner has not disputed my narrative of the facts of what transpired here or my sense that she prefers to serve young clients and is not interested in serving older people like me. Having never before encountered this kind of bias, I failed to recognize it for what it is and that is why I submitted this review.

I can't believe anyone would not choose this place. Friendly, considerate and moderately priced. I…read morealways enjoy going here.

My mom recommended Hair Works to me, and I am so so happy I took her up on that recommendation…read more Hair Works is AMAZING! Mary Kay is absolutely incredible at what she does. I went in and was entirely unhelpful about what I wanted with my hair -- I wanted red but not too red and not purple-y red, I part my hair differently depending on the day, I wasn't sure the length I wanted etc. And she very patiently listened to everything I had to say and mixed a color for me. She spent so much time carefully selecting each portion of my hair, and applying the dye. She ended up creating the perfectly natural red highlights that blended with my already highlighted hair. She took so much time to blow dry it, and to perfect the cut (when my hair was both dry and wet) -- she first asked me and then took about 5 inches off which made my hair so much healthier! I could NOT recommend them MORE highly! If you need a cut, or a color, or a blow dry, Hair Works is the place to go! Thank you, Mary Kay!

Luciane os by far the best hairstylist I have ever been to. I usually go to a phenomenal salon in…read morePhiladelphia however I decided to stop by and work with her . To my amazing surprise she is extremely knowledgeable in coloring, texture and made me a client for life. Definitely a huge asset to the Ardmore location and deserves the highest praise !!! Thank you so much!

I have been coming here for years, always hoping things would improve. I've never even written a…read moreYelp or Google review before, but after so many ongoing issues, I felt the need to share my experience. The stylists themselves have always been kind and do their best, but they often seem overwhelmed and unsupported. The actual color service has generally been fine, but the overall experience has consistently been frustrating. Some of the recurring issues I've experienced include: The app frequently does not work properly for scheduling appointments. I've arrived and been told they had the wrong appointment time for me. Long wait times have repeatedly made me late for work. No hot water -- this has happened twice on very cold days. I was told they had been requesting a new water heater for months. Washing hair with cold water in the winter is unacceptable. My computer charger broke because one of the outlets was extremely tight. Staff attempted to contact a manager about reimbursement, but I never heard back. Appointments are often delayed or disrupted because a staff member has called out at the last minute. There is no way to reach a live person by phone when issues come up. The fact that this is my first Yelp review ever really says a lot. I truly want this place to succeed, but it feels like both the staff and customers deserve better support and management. I keep saying I'm not going to return, but I still have the membership, which is the only reason I've continued coming back.

Had a great experience here, such an inviting atmosphere! Colleen and Jonathan were an absolute…read morepleasure and provided excellent service. Even the front desk offered to run out and put extra money in my parking meter. This was my first visit and I will definitely continue going there for my haircut and coloring!

Colleen for color hair and conversation. Helen for waxing. I will never see anyone else ever!read more

I had to find a new stylist because the one I went to disappeared. I read great reviews of Jim with…read morecurly hair and got lucky to get an appointment this afternoon! The salon is in a shopping center with ample parking. It's spacious and clean. Jim saw me right on time and assessed my hair. I was way over do for a cut and was losing my curl pattern. Once cut it was washed and treated and he took me to another chair. I never laid back for diffusion and this was the first time. The chair goes back for good diffusing position. Jim took his time and my curls came back. I love the care he took and will definitely be back!

I came in after cutting 10 inches off of my hair to donate it. I wanted someone to clean it up for…read moreme. They did an excellent job! Great care was taken to perfect the cut and considering I've had very long hair for 10+ years, I love love love the cut. They cut it dry which I requested because I have wavy hair. I left with a beautiful straight style but styled it at home later because I was getting used to having short hair and wanted to see it in its typical style. I am a no efforts kind of girl and wanted to make sure the cut worked well with little work. It's still amazing with minimal styling! Added bonus: I did not feel judged for cutting my own hair! Not even slightly.