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Salon Indigo

4.3 (93 reviews)
ModerateHair Salons
Closed 9:00 am - 5:00 pm

By appointment only

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Services - Salon Indigo

Applying hair extensions

Color only

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DO NOT GO HERE! [[HIGHLIGHT]]Penina was horrible. and we still paid her.[[ENDHIGHLIGHT]] We asked for partial highlights and walked out with the worst color job in history. I wish I could give -100 stars Just look at the pictures and see for yourself. Would you want that done to your hair?

Stylist: Gloria This was my first visit. Mt twin sister had seen Gloria a couple of time but this was Gloria's "last chance," so to speak. The way my sister described her experience was that Gloria was okay but never gave her exactly what she wanted or asked for. She also mentioned she had to constantly argue with Gloria to get a cut, highlight, color, and style she wanted as opposed to what Gloria wanted to give her. So, we walk in this morning, with appointments. My sister got a root touch-up, cut, and style. We decided we wanted the same modern cut and style. While, of course, it wouldn't be exactly the same (see photos) because our hair thickness and texture are naturally different from each other's, as well as the model's (see photos), we would've been quite happy with a cut and style that was similar with a different color. First, I asked for a partial foil (highlights). But, then, me and Gloria argued because she said my roots would show through. I don't know what kind of highlights she's given her other clients, but I've been getting highlights for over 35 years, and my roots have never shown through unless the stylist put the foils in too far from my scalp. So I ended up just asking for a full foil instead. To be fair, I'm very happy with the highlights and color, but I didn't actually get a haircut. With the foils in my hair, she put me under the dryer for a very long time. When it was time for the shampoo, Gloria started pulling the foils out and asked me if I needed a towel to cover my face. I've been getting my hair done every 5-8 weeks for decades, and I've never had a hairdresser ask me that, so I said no. I regretted that after Gloria got shampoo and water all over my face, including in my eyes and ears, as well as soaking the back of my shirt. When I came back out front, my sister was sitting in a chair at reception, at which time I saw her cut and style. I pulled up the photo and said: "That's not the cut we asked for." It was too short in some places, not short enough in others, and looked NOTHING like the photo. (See photos) My sister pursed her lips (deep frown), shook her head, and said "No, it isn't." I asked my sister if we should just leave. Then Gloria came over, hearing the end of that exchange, and said she wasn't going to cut my hair, just blow dry it. So, she starts blow drying my hair with her fingers, didn't bother styling it very much, then started to blow dry the back of my shirt. After a couple of minutes, I told her she didn't need to dry my shirt. We went to pay. To be fair, the cost was quite reasonable. [[HIGHLIGHT]]I did still try to tip her 10% (I typically tip 20% or, sometimes, more), and Gloria said she didn't want a tip.[[ENDHIGHLIGHT]] I said "Fine." [[HIGHLIGHT]]Then just as we were walking out the door, Gloria said "You must be bipolar." My sister responded "What did you just say? How dare you say something like that!"[[ENDHIGHLIGHT]] For that alone, Gloria and this salon deserves zero stars. [[HIGHLIGHT]]Gloria didn't offer to fix it. Didn't apologize. Nothing.[[ENDHIGHLIGHT]] In fact, Gloria told me "I have 30 year's experience and nothing like this has ever happened." I said, "And I've been going to hairdressers for longer than that, and I've never had a stylist do something like this." My thought is: If Gloria has 30 year's experience, it was also 30 year's ago the last time she received any training. She has no knowledge or experience with modern cosmetology, modern cuts, styles, or methods, or modern techniques. She's probably fine if all you want is a basic cut using 30-year-old techniques, but she's completely lacking in any knowledge, skills, or experience in modern styling and color. [[HIGHLIGHT]]Furthermore, she has no idea how to talk to customers, describe the techniques she does use, performing a friendly, professional consult, or, even, address problems or concerns. In other words, she has no customer service acumen and shouldn't be talking to customers at all.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]To provide customer service, especially for an unhappy customer, you need to set aside your pride, learn the art of empathy, and speak to customers as if you actually care about them. You need to learn techniques for diffusing escalating situations, which you do by using active listening, showing empathy, and proposing potential solutions instead of becoming defensive and combative.[[ENDHIGHLIGHT]] Gloria, it's not about you--it's about the customer. Don't go to this salon. It's obviously poorly managed, so much so that Gloria feels, not only justified, but ENTITLED to treat customers disrespectfully and impose her own opinions and values onto her clients who ask for nothing more than "This is the haircut I want." Also, it is quite apparent that this salon does not stress or provide ongoing training to their stylists, which does not bode well for customers wanting modern cuts and color. As you can see in the photos. If you do decide to go to this salon anyway (after reading this review), don't book with Gloria unless you prefer 30-year-old techniques and DON'T want anything modern.

Gloria at Indigo Salon does amazing work. From precision haircuts to amazing blonde highlights. [[HIGHLIGHT]]I have been going to Gloria for years now and cant imagine getting my highlights done by anyone else.[[ENDHIGHLIGHT]]

Hair cut + dye

Went In with my mother in law for the Groupon offer for her birthday.. GLORIA AND PANINA did an amazing job!! [[HIGHLIGHT]]Customer service was amazing and very attentive and helpful.[[ENDHIGHLIGHT]] 1000% recommend for the price

I love my new hair!

It had been awhile since my last salon visit. Gloria was wonderful! She fit me in on a busy day. Gloria is uplifting! She is so positive. Haircut wise, I showed her pictures of hairstyles that I thought may look good but wasn't sure if they'd work w/my face shape & baby fine hair. She looked at them all & told me which would work plus explained how'd she do the cut to give me some lift. I LOVE the haircut & the information! Go see Gloria!

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Review Insights

11 months ago

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1 month ago

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9 months ago

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7 months ago

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2 years ago

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2 years ago

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11 months ago

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1 year ago

[[HIGHLIGHT]]Gloria is fantastic.[[ENDHIGHLIGHT]] Great cut and great highlights and low lights. Her prices are good.

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1 year ago

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2 years ago

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1 year ago

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1 year ago

[[HIGHLIGHT]]Gloria is the best she always does an amazing job on my hair, she is such a sweet lady[[ENDHIGHLIGHT]]

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

Dont buy coupon. Or if you do, make sure to call and ask to book an appointment with someone who "accepts" them.

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5 years ago

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6 years ago

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3 years ago

Michele is the girl for me. I've had my last 2 haircuts from her and I am very happy.

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6 years ago

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5 years ago

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4 years ago

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7 years ago

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5 years ago

Super friendly staff.. Clean environment & Covid cautious. Renee did a great job on my hair & I will definitely be returning.

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5 years ago

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6 years ago

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4 years ago

Had a great salon session with Michelle. Great conversation and I love my haircut. Found my new hair place! Thanks!

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Ask the Community - Salon Indigo

How much would it be for highlights and low lights?

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Review Highlights - Salon Indigo

I had an appointment with Renee yesterday and was surprise to find someone with the professionalism and style that she has.

Mentioned in 14 reviews

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I've had decades worth of haircuts that never worked for me. My hair always broke off, was prone to…read moresplit ends, and never grew. Regardless of what products I've used or any amount of hair trims, it constantly felt brittle and would tangle from how dry it was, leaving my hair looking like straw. Then I found Allison. Absolute game changer. After my first haircut with her, my hair had zero split ends and has been the healthiest it's ever been. For the first time, my hair can actually maintain length. As a California native, I now schedule my Vegas trips around my haircuts with Allison because I refuse to go anywhere else. Incredible skills and personalized knowledge. Thank you, Allison, for making me feel my prettiest ^ - ^)/

I had a mixed experience here. Booking was super easy and I appreciated all the reminders--it made…read morethe process really smooth. The salon itself is beautiful and welcoming. My stylist did a great job with my haircut, and I could tell she's efficient and experienced. That said, I did run into an issue with the color service. The dye left visible staining along my hairline, temples/sideburn area, and behind my ears, which I wasn't informed about until after everything was done and I saw it in the mirror. The stylist did try to remove it, but it didn't come off easily, so I left with noticeable staining on my skin. I understand that things can happen, especially with different products, but I do wish there had been more communication in the moment and a more thorough final check/cleanup before I left the salon, especially since the staining was visible in multiple areas. Unfortunately, I'm not very comfortable waiting for it to fade on its own, and I'm also not inclined to return for a future service. Overall, I think this place has a lot going for it, but I hope they can improve the finishing process and post-service support so clients don't leave with unexpected issues. UPDATE: (response to Business Owner response) Thank you for the response, Emily. I appreciate you taking the feedback into consideration. I understand that staining can sometimes happen, but my concern was more around the visibility in multiple areas and that it wasn't fully addressed before I left. I've had my hair colored many times in the past and haven't experienced this level of staining, which is why it stood out to me. I'm glad to hear you'll be focusing on improving the final check and communication moving forward.

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Salon Indigo - hair - Updated July 2026

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