If you're a dude and need a decent cut, talk to Drey. You have that uni-brow happening? Drey will take care of you. I'll admit it, I've strayed a few times over the years and other places I'll walk out of there like everyone else or they goof something up. Drey keeps me up-to-date and current with my own individual style. read more

Horrible customer service from Dru. No respect for her clients' time or needs. I know multiple people who have had similar experiences.

I was well overdue for a wax some time ago, but I couldn't bring myself to make an appointment. Why? Cause I'd feared it had been soooo long that it would REALLY hurt. I finally realized that I was postponing the inevitable and might as well wear a bikini bottom proudly while summer was still around. So I made an appointment for this morning. After popping a couple of Advil, I dropped my pants and faced my fear head-on, so to speak. With the exception of one f-bomb, I got through it reasonably well thanks to Marilynn's cheerful banter and calming demeanor. My lower half thanks you, Marilynn! read more

Salon Junallo - Hair Removal Near Me - Richfield, Minnesota

After seeing how amazing several of my friends look after visiting Drey, I decided it was my turn to look amazing. (They don't need all the compliments!) made an appointment and she was fabulous catering to my schedule and needs..so refreshing! Most places you call and they act like they are doing you a favor...by going to THEIR business and PAYING them!? Not Drey, she was so incredibly sweet and it made me look forward to my appointment. Salon was easy to find and great parking! Can't stress how nice that is! Was greeted the second I walked in and offered a beverage and an iPad to look at hair styles. Drey was right on time and so warm and made me feel right at ease. (She has the best hair..so envious) We talked and she helped me choose a style that would compliment me personally..you don't get that very often. I ended up getting the ombré color and a fresh hair cut. I will not lie, there have been very few times that I have left a salon completely happy, it's not that I am picky..but that the stylists don't take into account your face shape and tone before coloring and cutting..Drey did just that. I have gotten so many compliments! The day I came home my son did a double take and told me I was beautiful..best compliment ever! Don't take my word for it..make your appointment with Drey and see for yourself! read more

The salon is a convenient location and I was looking for some one new as my former stylist was far away. I booked an appointment with Maragret for a cut and color. The salon is cut and not pretentious which I loved. But that's where it stopped. My first time in I thought I would explain what I like and don't like and was open to suggestions but didn't have any and was like why change it. I said I wanted her perspective and see what she thought and said I should just keep it the same. The color was decent but not impressed with the cut. I tried chatting with her but responded I'm focusing and don't like talking when I'm coloring. It was super awkward and felt very uncomfortable. Not impressed and will not be back. read more

My recent customer service experience: a comedy of errors. Before attending their annual December 2019 Open House, I called to reserve an Aveda product for purchase when I arrived for their open house event and was told it'd be waiting there for me when I arrived. I was also told the total amount would be $13 + some change. When I arrived, the doors had just opened welcoming customers, and I strolled around looking at all the wares and eating a few treats. When I'd seen enough, I waited in line at the counter to request my product for purchase. Once I did, I waited, and waited, and waited for the staff member to return to me and then she informed me that the item was 'on back order', and they did not know when the item would arrive in store. She asked whether I wanted to 'pre-pay' for the item and I agreed - I had the cash with me. After ringing up the item, she announced a total amount greater than what I'd been told over the phone - it was a $4+ higher. ?!? I asked if they would send me the item when it did finally arrive in store, given that I'd driven there to buy it that day - it would save me another 20+ mile roundtrip. They agreed. I had to ask for a receipt, and received a hand-written one, signed by the owner/manager, Julie. Mid-January rolled around - no product received - and I was going to be out of town for 10 days. I did not want to take the chance of the item arriving while I was gone and then sitting out on my front porch, freezing, until I arrived home. So I called to ask them to 'hold' the product in store if it arrived while I was out of town; I also said that I would be home on a specific date in later January, and stated that they could then send out the item any time after that - that I would be home to receive it. The employee agreed to my instructions, saying she wrote a detailed note. Early March comes around, and still no arrival of product. I called the salon and learned that the item was there. There was no good answer to why the product had not been mailed out to me, and no answer about when, exactly, the product had arrived in store. It was agreed that the product would be sent out to me immediately. I asked to speak with the shop owner/manager, Julie, who apparently, wouldn't be in until Monday. Update: Item arrived 2 days after my call. Julie returned my call on Monday evening. I described my concerns and disappointment about this experience and suggested this situation could have been averted had the employee who answered my call in the beginning verified that the product was out of stock - that it was on back-order with an 'unknown' re-stock date - instead of telling me that my "product would be waiting for me when I arrived for their Holiday Open House". Julie kept her response positive, cheery, and seemed to want to explain away the production and supply issues by offering the spiel about Aveda being owned by Estee Lauder. It also seemed she wanted to convey an abundance of caution in not sending out the product until I called them, again, to tell them I was back in town - despite the fact I told the employee on the phone the specific date I would be home and they should send me the product anytime after that date. Overall, this feels like a bland, luke-warm and unsatisfying customer service experience. read more

Drey is the absolute best. Whether it be a cut, color, extensions, brow wax, Aveda products, you name it. She's been taking care of me for years and is worth every penny and then some :) Pic featured: SoCap Extensions & Aveda Color read more

Salon Junallo - Hair Removal Near Me - Richfield, Minnesota

Went for color, cut and deep conditioning with the stylist named Meg. The worst service anyone can provide. For color I told her mine is not black but brownish black color and do the same thing. She said yea she has mixed two colors and when I can finally see the color after wash and dry it's black ; I mean seriously .. then moving on to washing part the lady did shampoo only once after color leaving my forehead near hairs looking black and yes when I came back home I again had to do head wash because the color was not washed properly. For haircut I told trim with layers but no I can't see any layers at the back they look same height only except some strands in front. You are charging 150+ dollar for horrible service.. not worth spending time and money over here. read more

The salon was really easy to find. They even easier to book. I found them on Yelp and booked through the salon's site. It allowed me to create my account and select who I wanted to see for my service. I saw Margaret. She was kind and smelled really good. It's an Aveda salon, so everything smelled good! I went in for a brow wax my first time there. I was sat at the hair wash section (unofficial name) and had my head tilted back to get my service. (There is not a private spa room for brow waxing.) The lighting was dim which could be improved, however I think my esthetician did well with the amount of light she had. I asked her to do what I was looking for and she sure did. She's the first person to do very minimal, such as waxing, plucking, and trimming. As a matter of fact, she didn't have much plucking to do as the wax picked up every piece of baby hair nor did she have to trim my brows. I thoroughly love my brows! Her minimalist way worked out for my worries. The whole session took less than 15 minutes. I will have to see her again! read more

From the outside, you'd think this was a total hole in the wall. It's a very basic little World War II-era building. However, the inside is a very pleasant surprise. It's beautifully renovated in the last few years, and feels very bright, clean, and high-end inside. I've been going to Paula to get my hair cut here for about two years, and I've really enjoyed the place. The staff are friendly, and I've been happy with my haircuts. The atmosphere is great. They have a big selection of Aveda and other products, but I've never felt pressured to buy products just because I'm in for a haircut. It's a little pricey (I pay $45+ for a men's haircut), but definitely worth it. My only request would be for them to add a small bike rack! It's difficult to find a good space to lock up. There is a small car parking lot in front, although it is a little awkward. There's street parking available as well, although close spots are a bit hard to come by. read more

You know how you go to the hairdresser, and then have to go home and restyle your hair because it just wasn't quite right when you left the salon? Well that doesn't happen if you see Mary at Salon Junallo. Quite honestly, I was wishing that I could sleep perfectly on my hair so that I wouldn't mess it up. I've been seeing Mary for my hair care needs for years, and while I have *shamefully* strayed from time-to-time, she has always kept my hair in tip top shape, and I keep going back for more. In fact, I followed her from her long stint (almost 10 years I think?) at Rocco Altobelli to this new location and am certainly glad I did. While I would rate my hair cut with Mary 5 stars, I stopped short only because of the salon part of the experience. I was greeted at the front desk and offered a beverage, only to have the receptionist forget about me and go back to reading her magazine. Not the best first impression. Mary gives a shampoo that would be better described as a "fantastic head massage that cleans hair, too," and her consultation skills are top-notch. I have gone from short hair to long to short and then in the middle and have never once had a "bad" haircut from her. She's one of those stylists that could easily carve out a haircut on the cutting edge, then give your grandmother a classic cut, and make your mom look like your sister all in one fell swoop. In short, I'll go back to this salon because of her scissor skills, professionalism, and not-at-all pushy product recommendation. I wouldn't hesitate for a minute to refer any of my best friends to her, and while her prices aren't for the budget-minded, the quality far surpasses the price. read more

Jenny saved me from a hair disaster. I actually found her when she was at another salon at MOA, but after 2 appointments I had no problem following her to her new salon. The salon is pretty quiet, even though it's busy every time I'm there. They call 2 days prior to your appointment to confirm, which is nice in case you forgot to put it on your calendar. When you arrive, you will often be offered water, tea or coffee, which is great--especially for me because I'm usually there for 2 hours and am parched from chatting with Jenny so much! (btw, she isn't slow...I just have a ton of hair on my head!) When I first met Jenny, she had the task of changing my brassy, orange (you heard me correctly) botch job that I received from another salon into a cool, light ash blonde. Let me tell you ladies...Jenny is a bleach and tone goddess! She always knows the right thing to do or recommend, and I really trust her opinion after working with her so much now. Everyone seems to keep to themselves, unlike some salons where everyone seems to be in everyone's business. I love their use of Aveda products--after using many of them, I now understand why they're priced as high as they are. The price of the services aren't cheap either, but I think these days when it comes to hair salons, you get what you pay for. It's an adorable place inside--full of character. I especially like their towel storage behind the washing station as well as the decor in the bathroom. I know that may sound weird, but I have a future house to decorate, and I love getting ideas! Anyway, whether you're having a hair emergency, are new in town, or just want a change...I would highly recommend Salon Junallo. And don't forget to ask for Jenny Ruppert! read more

I have been buying product from Salon Junello for over 5 years, I typically go about 5 times a month. I called them this morning to see if they accept Aveda gift cards and the woman who answered said 'yes'. I drove all the way there and picked out my product. Then the same woman told me they don't accept gift cards, and was super snotty about it. Waste of my time! I'll be buying my product elsewhere. read more

I go to Kristi for my hair. Lover her, fun and creative. I have long hair and a 1/2 foil highlight and cut runs around $100 currently. She also cuts my BF hair and does a stellar job. She's fun to talk to and always has ideas on what we can do with my locks. I've been seeing Kristi for over a year and I plan to stick with her. Recently got my brows waxed (Marilyn) and loved the results, they look amazing. I initially thought the price is a little high, like $25 + tip. But it was relaxing and the results were worth the cost. I've also gotten my nails done here. I got a french shellac manicure and I think it was around $55, slightly more than the hole-in-the-wall places but again, you get what you pay for and the experience at Junallo is always more "spa" like than beauty salon. Manicure results were great! They recently re-decorated the salon and the new stations are much roomier and more private. The location seem a little out of the way but I've never had trouble making an appointment and they have good hours. read more

I had a big interview and I needed a blow out. Paula Maire to the rescue! She not only did a fabulous job with my hair (giving me bouncy, shiny loose waves) but was super positive and encouraging too! The salon itself is also pretty fab. It's convenient from Hwy 62, has plentiful parking, and I loved the decor. The front desk was friendly and I had a coffee to enjoy during my short wait. And, as an Aveda salon, of course it smelled delicious too! read more

I had my hair done here for my wedding and was very pleased with the results. Allison did my hair, and the run-through and wedding day both went smoothly. She listened to my suggestions and built upon them to make my up-do look even better than I had envisioned. I also had my bridal party's hair done here by various stylists. Some people knew exactly what they wanted, while others had no idea, and the stylists were able to please everyone. I am a low-maintenance hair-style person, so it was a bit surprising to me that the stylists here are specialized - i.e., some only do up-dos, some only do highlights, some won't do up-dos, some won't do hair cuts, etc. Perhaps this is normal for salons such as this, but it surprised me when I went to make the appointments. Each stylist has their own schedule book, so when we came in the day of, and I didn't have the list of which person was with which stylist, it created confusion. Probably my fault, and not a big deal, but don't lose your list! Everyone was very nice and helpful as we took over the place for the morning, making this a wonderful memory as part of my wedding day. I definitely recommend Salon Junallo, and Allison in particular, for formal hair styles. read more

Love Paula for my hair cuts. She is such a sweet girl AND she really listens to her clients. A very tradtional sylist with great skills. I've been seing her for a 3 years. She also cordinated my entire wedding party with others in the salon and everyone lookd fabulous. And the salon put up with some very tired flower girls. Also the week of my wedding she cordinated a massage and mani/pedi. The massage was to die for. Not too deep and not to light. The intro rate is affordable as well. Recommend! read more

So, I've driven past this salon for years and the parking lot is always full and there is a pretty chandelier in the window, its an Aveda salon, and they also sell Monacan Oil products too, and the reviews are really good so I figured I'd give it a try. I liked their on-line scheduling system, easy to use and you can pick the times you want. But that's where the pro's to Salon Junallo end... First, they salon was probably very nice 5+ years ago. The chairs and work stations are stained and beat-up. The lobby offers water and coffee from a Mr. Coffee pot that I was not offered but had to ask for a mug. The receptionist seemed more interested in chatting and her cell phone than greeting customers- not exactly luxury salon quality. My first first visit the stylist was a mess. Her station was dirty- hair clippings in drawers, scissors, combs, brushes everywhere the station was full of crap. She dropped scissors, combs and clips on the floor and reused them during my service. She didn't use any Aveda products on me during my highlight and cut. And for three days after my highlight you could still smell the hair dye, even after washing it. I'm in the service industry, and I get it, some days are bad days and I decided to give Salon Junallo a second chance but saw a more expensive stylist. She did the Aveda head massage thing to start out, which was really nice and she used Aveda products on me. But this time there was no attempt to make conversation, she let me sit there and look at my phone the entire time. I was seated next to the woman who did my hair the last visit and I watched her drop a used towel on the floor after she finished a client. Then the next client sat down and she picked the dirty towel off the floor and put it around the next of the client. GROSS!!! In the salon my hair looked okay, but the next morning my highlights were BLUE! Now, I've been highlighting my hair for 20+ years and this has NEVER happened! Thankfully, a girlfriend who is a stylist was visiting from out of town and was able to correct the toner issue for me at my house. The last thing I wanted to do was call this place and have someone correct it knowing how they operate! The part that irked me the most was that the prices for the individual stylists on the website where I made the appointment were $25-$40 less expensive than what they charged me with no explanation as to why there was an increase. Does the website have old pricing? For the same price I can go to Juut and have a real luxury experience. Don't waste your time or your money at Salon Junallo! read more

I recently moved to the area, and being a busy mom I rarely get my hair done. I called last minute on a Sunday and they were able to fit me in quickly! Drey was absolutely amazing and did a perfect job. She did exactly what I wanted! She was easy to talk to and fun and had great advice! I will definitely be returning! Wonderful experience! read more

Expensive, but that's because they're good at what they do! My stylist was friendly, my hair looked nice afterwards and the salon is a nice vibe. read more

After a lot of searching ,I went with salon junallo to get my haircut done by Jason. I was told my appointment will be at 04.15 but had to wait for 20mins . Moving on I told him what I wanted ,he listen to me and got onto the process of cutting my hair. End result : meh! I wasn't blown away by the haircut he gave me. It wasn't anything great. I asked him for lot of layers and that wasn't there and to top it all he curled my hair. For a person with chubby face, curly hair did not look good. My boyfriend,my friends saw my hairstyle and they weren't impressed. The 2 stars is for salon itself which was neat and welcoming. When it comes to haircut,I felt it was a waste of money to pay 60$. I think I should have gone for some other stylist . It was a disappointing experience read more

This is a great salon. From the outside it looks pretty tiny but once you're inside you're amazed by how many stations they have. Everyone I have encountered here is very nice and they do great work. I am partial to Kelsey; I've been her client for years. If you need color correction Kelsey is amazing! They are a full service salon and they have an esthetician, massage therapy, and full nail services as well. read more

The salon was easy to find, very modern, very clean. I saw DREY and this was my first time having her style my hair. She is just great. Actually listened to me and cut my hair exactly the way I wanted it. She will be my stylist for a long time. She is very easy to talk to and understood I have a problem with my shoulder and wanted it shorter in the back. What a great stylist. You can't go wrong booking an appointment with Drey. read more

I miss Salon Junallo specially Kelly, she always did wonders with my hair. Every time I showed Kelly a picture of a different hair color she always delivered and I was a happy camper. I was her loyal customer for 2.5 years before I had to move to TX. The salon is very nice and clean, very friendly staff who greet you once you enter. If I cold I would fly out every eight weeks to get my hair done I definitely would. I'm fear of it finding someone as great as Kelly I haven't done my hair since I left in April, both my hair and I miss you Kelly. Fair prices, great products highly recommend. read more

I kept coming here to see Marilyn for my hair removal needs but from time to time it was a major pain seeing her as receptionists would not pick up the phone, or would say she was on vacation/jury duty/etc. and then offer THEMSELVES to perform the service for me. When I got in contact with her again I found out that I was misled as to her availability. By the time the front desk staff got replaced and got substantially better, Marilyn moved to Mark Evans Salon off of Lyndale so the quality of their front desk staff only matters to my husband anymore who still sees Felicia here. read more

Made an appt since I live close by, had Paula as my stylist who was really friendly and did a great job with my color. Price wasn't as expensive as I thought it'd be, overall I was very happy with my experience. I will return and I recommend the salon and stylist. read more

Brianna did a great job on highlights and haircut. I've seen several of the stylists here over the years and everyone does a great job at reasonable cost. read more

Just visiting Minneapolis from out of town my wife decided to get her hair done while we were here. Appointments were readily available and she got in right away. Location was really convenient to our hotel and easy to find. Hair looked great when the stylist got done. read more

I've been going to Salon Junallo since 2010 and won't go any place else! Heidi is a fabulous hair cutting artist. Her professionalism shines through with every hair cut that exits the salon. I highly recommend Salon Junallo for all your beauty treatment needs! read more

Merry did the most amazing job on my lashes!!! I don't know how I have gone so long without them! My new obsession and the best esthetician to apply them!!! Thank you!!! read more

Anne is the BEST! I am a natural redhead and Anne's talent at color gives my hair a boost that looks natural. I won't let anyone else touch my hair!! And, Anne is always friendly and upbeat. She is smart and we chat about all sorts of things as she does my hair. She is everything I want when I go to a salon. read more

Love it! Always receive great service and tips!! :)

I have been a client of Denise and Alicia for years. Denise is a superior colorist and Alicia gives the best hair cut of anyone anywhere! Both do a superb job making thin, fine hair look terrific. read more

I love Marilyn Marmo!! I have received every possible service from Marilyn; everything from waxing, tanning, and also facials (which are my favorite). I have been seeing her for years (literally). So when I heard that she was starting the next chapter of her professional life at the new MARK EVANS SALON in Richfield, MN I was beyond thrilled for her! New location, new atmosphere, but same amazing quality service from Marilyn! I will be looking forward to my next appointment with Marilyn and I highly encourage you do too! read more

I have gone here for many years and am partial to having my hair done (both color and cuts) by Crystal. The place is small but parking is easy. The staff at the desk are very pleasant. I love the Aveda products despite their high cost. I think the cost of services is reasonable and Crystal is rarely running late. I actually prefer this type of small place (there are maybe 15-18 stations), plus manicures, etc than a huge chain (used to go to Rocco Altobelli). Again, the stylist is why women go to where they go, and I am no different. It's more of a personal choice. read more

After going to Juut for 4 years I decided to give Salon Junallo a try. My colorist at Juut was never able to give me exactly what I wanted with my highlights (I wanted bold blonde highlights in front). Well, I found Drey at Salon Junallo and she gave me exactly what I wanted. I finally have the color/highlights I had been seeking and also, she gave me a fabulous haircut that I can now manage on my own. Please call and see Drey if you are looking for the perfect cut and/or color. Also, she gave me samples of products to use in my hair, something I never got at Juut and prices are more reasonable. I'm so happy I found Drey! read more

This place is fine for haircuts and quick stuff, but I went in for prom and showed the lady of an easy half up half down look with braids and she said she could do it no problem. She turned me around so I couldn't see what she was doing the whole time. And when she was finished it was a braid twist human hybrid. We called later and it took and hour to get even a partial refund. My friend also got her hair done at the same time and the lady warned her that she couldn't do braids?!?! I mean who can't do braids you learn that in middle school! Would not recommend if you care about how you look. read more

I'm really sad to write this review. I got married at the end of November, and set up an appointment to have my hair done on my wedding day. I brought alone a photo of the style I wanted, and let me just say, was a very EASY style. Loose curls, with a lot of volume at the root. I considered doing my hair myself, because I knew how simple the style was, but was convinced by friends that I would enjoy the salon experience that day. The appointment itself was fine. My stylist's name was Kelly, and she was pleasant. But things started going downhill right off the bat when she insisted on washing my hair. Now, I'm not a stylist. But I like to think I know a few things about beauty, and if you want your hair to hold volume and a curl, you don't start with clean hair. After washing and drying my hair, she spent fricking forever curling and pinning my hair. After all was said and done, I expected her to go in and tease like crazy, because my hair looked NOTHING like what I wanted. But after a few teasing strokes in my bangs (not enough to actually hold the tease), she said "this isn't holding like I'd hoped." She got another stylist, who told her that she probably shouldn't have started with clean hair. And that was the end of my appointment. I did everything I could to fix my own hair on my wedding day, and will forever look back on my wedding photos hating the way I looked. I would not ever recommend this salon to brides. read more

Very happy with Paula. Went to her after seeing "her hair" on two others who recommended her. My hair had had "quite the time" with another salon (Simonson's Maple Grove). Paula put in the extra brain power to figure out how to get my color right and rectify past problems. She went through pictures with me to make sure she understood - (Haven't you always wondered why stylists don't do this?). Turned out great. Haircut was good, too. AND my hair is healthy for the first time in years! It was more expensive than I anticipated but she spent almost 2 hours with me. Hoping it will be less expensive next time now that we have a long-term plan. read more

I too am appalled to read j.g.'s review as I have had nothing but great experiences at Salon Junallo with Charity. She has always been very fun, friendly and professional (as is the rest of staff). I have been going there for a couple of years for my cut/color and for my son's haircut as well. Charity is very detail oriented and makes sure it is a perfect cut and keeping it simple for me as well. j.g.'s review sounds very out of character for Charity and makes me question his integrity. I also find it interesting that a guy feels "rushed" to get a haircut-what guy do you know wants to spend any time longer than necessary in a hair salon?! Seriously dude-you're a dud and so is your review. read more