My sister gave me a Groupon for Brazilian Blowout and you know sometimes these groupon deals can go wrong but this time I was so happy. Eric is AMAZING!! He's not only great at the BBs but also very friendly. He did not upcharge me for my hair. I bought the BB shampoo and conditioner and waited 3 days to wash. my hair. Eric sent me detailed instructions and I followed them exactly. OMG!! I love my hair. It had been faling out due to age (51) but today when I washed it I had the normal few strands and not a fist full of hair. Thank you Eric and Salon Mirabella!! I will definitely be back. Oh and Eric is only there Tuesdays & Wednesdays and in Andover rest of week. Go see him - you will not regret it read more

Antonella gives a great cut for curly hair. Lena and the staff do a great job. Everyone leaving looks great. read more

I got a Groupon for Brazilian blowout for my 14 year olds birthday. Eric was amazing. So professional and nice. My daughter wants to go back. read more

Salon Mirabella - My daughters Brazilian blowout. She's so happy with this. Will definitely make the trip from Plymouth to Boston again. Well worth it. - Nail Salons Near Me - Boston, Massachusetts

Highly recommend Salon Mirabella! Everyone is friendly and efficient. Eric is does amazing work, my hair is shiny, manageable and feels natural. He gave me invaluable tips and love the products he recommended too. Looking fw to my next treatment. read more

I bought a Groupon for a Brazilian blowout and cut for $100. I'm a grad student and turning 30 and wanted to treat myself. I called and spoke with Eric, who seemed very flustered when scheduling the appointment. He shared that he usually didn't do this but the girl who did wasn't available. He shared that he was super booked but could pencil me in for 9 on Tuesday. I pencilled the appointment in my calendar for 9pm on Tuesday and went about my life. There was no confirmation call or email. The day of the appointment came and Eric called me at 9:05am asking if I was on my way. It turns out that we had had a misunderstanding about whether the appointment was in the morning or evening. I certainly think I should have clarified but I also think the salon should have disclosed. Everyone is living incredibly hectic and busy lives and if this is your business why wouldn't you provide your clients with the information they need to successfully access the services they paid for. Why not have an appointment confirmation system or simply call clients before their appointment to confirm? Why not have the person who is experienced with booking appointments do their job? And finally, why not acknowledge the miscommunication and allow your client to reschedule without charging them another $100? Honestly, we are all living through one of the most horrific times in a century. I was so disappointed with the lack of compassion and accountability from Eric. I'm sure he's a great hairdresser. Just wish he had been more professional, and honestly, more compassionate. Anyways, you can probably find a better hair salon with better customer service. read more

I went to Eric over two years ago with a Brazilian blowout Groupon. He was wonderful, charismatic and did a beautiful job with my hair. I bought products, tipped well and was a good customer. After thinking about this review for a day and now revising it I realize my issue is not with Eric. My negative comments is regarding it is the way the owner treats customers during your appointment. She is terse, loud, abrasive and out right rude.I would leave stressed out and wondering if she was just rude when I was there or all the time. After many visits I realized it is not personal this is how she runs her salon. The only negative thing I can say about Eric is I wish he would have passed this feedback on for the sake of his loyal customers. He appears to just shrug away her rudeness and allows her to continue to make your experience there very negative. I guess she's the owner and she likes to do it her way. I have never experienced this negative vibe at any past salon.I have always always felt like it was a treat to something good for myself and my hair while I knew I was paying good money to do so. I know this issue has come up with her before but she continues.....and so it goes..... Sadly final verdict ‍Eric is a good stylist and a pleasure to be around, but he can't change the negative experience you will have there ,which after two years I have finally figured is just not wort it. read more

I've gotten about 20 Brazilian blowouts in my life from many different salons and I would absolutely recommend getting one with Eric. Absolutely worth the money as he is incredibly knowledgeable about the science, tools, products, and techniques of hair. He does an amazing job and clearly cares about his clients and the job he does. On top of his expertise and affordability, he is a joy to talk to. read more

I love going to Antonella for my curly cuts. She is wonderful, and so skilled in cutting curly hair. I will continue going back to her, and I would recommend her to others looking for a curl cut! read more

Came in with a living social for a spa mani-pedi. Bridget did both my nails and toe nails and she was so sweet. I wish I could give this place a better review because all of the staff was so amazing, however the decor and quality of the mani/pedi just wasn't great. Also, the "sterilizer" they used for their nail products had other people's nail clippings floating around. Decor: this place has not been updated since the 70's and you literally get your pedicure in a closet while sitting in an office chair. They don't have a foot spa but more a bin of water. Very cramped and a bit awkward to sit in. The whole place is literally a flash back to the 70's and in need of some SERIOUS renovations. They also don't have nail dryers which is a bit strange. Service: Bridget was extremely nice. She listened and was easy to talk to. She took time to massage me and make sure everything was relaxing. The actual painting and shaping of the nails (which is really the part that matters) was pretty bad. Paint all over my cuticles and the first coat didn't quite go to the end of my nail. You can also see the second coat because it wasn't evenly applied. The nails were shaped round when I specifically asked for square. Long story short- super nice staff, but not the best technique. read more

Ask for Eric! Best haircut EVER! He first began by assessing my original color, cut, damage, etc. and gave me his opinion on what we should do now or in the future. I had come in for the Brazilian Blowout and decided to get a little snip to rid myself of the split ends. Having the same haircut for years, Eric gave me a fresh, new look after listening to my concerns. The outcome was a sleek, frizz free 'do along with a hot cut! WOW what a difference! Love it!! Eric is an absolute perfectionist so you can be sure that you'll get the unique look you're going for. Just make sure to listen to his ideas! So happy I did. P.S- that the bus in. There IS a parking lot right next door plus street parking but it can be pricy when you stay over 3 hours. read more

Terrible merchant, for god's sake, DON'T GO! I bought a Groupon for a Brazilian blowout and tried to book an appt, they asked me for my redemption number. However, the day before my appt I called to check my appt with them and they told me I'm not on record because I never told them my redemption number. Thus I called Groupon customer service to refund me, but that conversation was terminated in the middle somehow so I never knew if they gonna refund me or not. Later that day the merchant called me saying sorry and they made a mistake on my appt and asked me if I still wanna come, I said yes. However, Groupon refunded me later that night, so next morning I called the merchant to cancel my appt, and they are EXTREMELY RUDE!! "This is BULLSHIT! You can't call us 5 hours before your appt to cancel it". Honestly, they have great groupon deal but a TERRIBLE booking system and courtesy. Save yourself money, you don't need to put up with this attitude. DON'T GO! read more

BUYER BEWARE - DO NOT GO TO THIS SALON. Eric may do a good brazilian blowout, but between the sass which borders on verbal abuse and unprofessional behavior (starting appointments 45+ minutes late, not sticking to agreed upon rates and charges, and absolutely foul cigarette smell clinging to his clothing,) it pays to go ELSEWHERE for this service. Plus, you go to another member of this salon and they may burn the skin off your face with a straightener. I still have a scar on my face 2 months later. read more

I have had my share of terrible experiences with North End salons. One left me with skunk like highlights while another made me incredibly uncomfortable. I found Salon Mirabella through Groupon and I will MOST DEFINITELY be back. A previous review commented on the decor and honestly, I don't care much about the decor. What matters is good service. Bridget did my eyebrow wax [a last minute request] and she did an amazing job! My eyebrows look amazing and she listened to my requests. She was friendly and I have certainly found my new go-to waxing spot. Eric was fantastic. He examined my [badly colored and very damaged hair] from root to end. He knew what was done to my hair before I even told him all of my ridiculous hair stories. He sat down and listened to what it was that I wanted, and outlined a plan with me before starting anything. This put me at ease immediately. Eric was kind and genuinely friendly the entire time. He wasn't talking to me just to "pretend" to be interested. I was never awkwardly uncomfortable as I have been at other North End salons. My color [a blend of two colors] is absolutely gorgeous. It is exactly what I wanted/needed. My cut is also fantastic as Eric sectioned and cut my hair with amazing precision. His meticulous nature really shines through in his work. Gina handled my blow dry and she was wonderful! She is very personable and did a great job with my blow-out. I really look forward to my next haircut and have finally found my new salon :-) read more

3 words : ERIC IS A GOD ... Oh wait that's 4. But SERIOUSLY!!! I have NEVER had a better experience in any other salon in my life. I'm not just saying that either! Not just the finished product, but everything from the energy in this salon to the quality of the work is nothing short of fabulous!!!! MUST GO SEE ERIC HOWARD for the best hair experience of your life! Ask about the AQUA extensions too! They are unreal! I wish I could give this salon and Eric 500 stars!!! But it will only allow me to give 5 :( read more

Salon Mirabella - Us! Duh! - Nail Salons Near Me - Boston, Massachusetts

Ask for Eric and his assistant. They are both amazing. His assistant did my blowout and Eric did a cut. My Brazilian blowout was exactly what I signed up for. Two weeks later and my hair is drying completely frizz free and straight in about 3 minutes with a hair dryer and 30 minutes without. If you're doing the Groupon, just make sure you confirm the price with them when you make the appointment. They even offered me $25 off my next treatment if I referred a friend - which I did right away. This is the first yelp review I've ever written for anyone, but they deliver, so I had to come on to give them 5 stars! read more

This was my first time coming into Salon Mirabella, I am beyond impressed with the outcome! I showed Eric a couple pictures of the color I wanted and he performed a very thorough foiling. I'm absolutely in love with my new highlights! They are natural-looking and the color is radiant! He knows what he is doing!!! I included a picture of the magnificent work! All the staff is very friendly, I will definitely be back for Eric's expertise!! read more

Salon Mirabella - Very happy with my golden blonde Hi-Lites:) - Nail Salons Near Me - Boston, Massachusetts

Awful experience. RUDE, RUDE, RUDE staff who are far from accommodating. They don't even have a working voicemail so you just have to call until someone picks up. I would not reccommend this place to anyone. read more

Beware Erik and the Brazilian Blowout. He charged me an extra $100 over the Groupon-total cost $200 +$40 tip. Looked great! - until I washed my hair 4 days later and it all washed out. Followed his instructions to the letter. Called both Andover and Boston number. Left message. No return call. Save your money and go somewhere else where it's not so sketchy. read more

I got the Brazilian blowout, it didn't even last 2 weeks my hair was back to normal this was so disappointing not coming back here again. The girl who did my hair was ok, not nice not rude attitude could be better... more welcoming and friendly. I also had a groupon but they refused to take it so ended up paying full price 200 bucks and honestly it wasn't worth it. My hair feels rough and frizzy after almost 2 weeks literally like I did nothing to it. The first week my hair felt so perfect and straight and soft. read more

Friendly and accommodating staff and a GREAT haircut from Eric. I'm still getting compliments and it's a week later.

The reviews for Eric are legit!!! He is the best in the biz. I'm new to Boston and found him through Groupon for a Brazilian Blowout. Needless to say, I will be going back. My hair is not easy to manage, but Eric made it seem effortless. He was quick but meticulous and showed true expertise. I left with gorgeously smooth, perfect hair! I am no longer stressed about finding the right salon in Boston! And by the way, the other customers were all leaving very happy as well!! read more

I had a Groupon for a Brazilian Blowout. Eric did a great job! It's clear he knows what he's doing. The salon had a super friendly atmosphere....everyone knew everyone, it really felt like a small town. I'll definitely be back. read more

Gina is amazing. My first time with her--I went in on a Groupon--and she made me look like the best picture ever taken of me. Without having seen the photo. read more

Overall: great! A little hard to find, but a great location when you do! Granted, I have longer, thicker hair, so I'm used to paying extra sometimes for color. However, I bought the Groupon for single process color, cut, and blow dry. Thanks to Yelp, I knew I could only go Tuesdays and Wednesdays, which I was totally fine with (I understand that Groupon comes with limits!) When I finally found it, I was told the color was only roots and was extra to pull the color all the way through (though that's not what a single process color is) and I didn't ask the price. I guess I assumed it would be $20-$30 per other places. BUT I was charged an EXTRA $65 at the salon, so with the Groupon price + the $65, I ended paying more than or equal to a full price cut + color. My hair looked AWESOME and beautiful and Gina did a beautiful job with my cut and color, but I was super disappointed by the extra charge, especially as a student who buys Groupons for a reason! read more

Great experience!! I have long, super-thick hair that hadn't been dyed for about a year and was dead and overgrown. Gina did a great job coloring my hair and breathing new life into it. She was also very flexible and spent the bulk of the afternoon on my hair. Great customer service and skill! read more

Had a fantastic experience with Eric. Went in for a cut/highlights off a Groupon. Eric was really consultative, respectful of my wants but also helpful. Everything turn out perfectly. Can't wait to go back! Everyone was so friendly and put me at ease in a way that's hard to feel in most salons. Only drawback was that they only book Groupons on Tuesday, Wednesday and some Saturdays. Worked out fine for me but should put that on the Groupon site. Definitely going back. Great place and good prices. read more

Besides it being slightly difficult to find, I had a fantastic experience at Salon Mirabella. I found the salon when I purchased a groupon for partial dye, haircut, deep conditioning, and blow out. The service was great and the staff was sincerely welcoming. I'd definitely go back! read more

I'm Dominican and I have Dominican curly hair. I came in to the salon thinking "Why did I do this? They're not gonna be able to handle my hair". My hair was dry, damaged and tangled up like crazy. Eric has lots of experience with natural curly hair and I can attest! He made my hair look healthy and beautiful. It was magic! He suggested a hair color treatment that wouldn't damage my hair and gave me an awesome cut. Always listened to me and never did anything before I approved it. I'm very impressed with his work. read more

I was really happy with my experience at Mirabella and the outcome. Eric did an amazing job and was very friendly. I asked for long layered haircut and natural looking highlights - it came out perfect, exactly what I wanted! read more

I bought a groupon voucher from this Salon.Have been trying to call them since a week now for a appointment but they never pick up. I get it you might be busy but at least take time to respond. And also groupon won't let me cancel now read more

ABSOLUTE DISASTER!!!!!!!!!!! I want to warn all customers who go there to be extremely careful.Donna did eyebrows shaping and burned my skin with wax. When I went to ask why this happened, she yelled, cursed and blamed me :((((( I'm still trying to recover from this, not sure what would be next steps to take... (i was hoping to get an apology and nice explanation about reasons.. AT LEAST THAT after all the trouble I went through) read more

Eric is a miracle worker. My hair felt very dead and dry after losing a lot of it recovering from surgery and he somehow made it feel full and healthy again. The color is beautiful and I couldn't be happier with how it turned out. read more

BAD CUSTOMER SERVICE. I was gifted a groupon for this salon for a 'color package' and had called multiple times to schedule an appointment, each time they did not have any availability that worked with my schedule. They said the salon had nothing to do with the groupon and it was a separate crew of stylists that came it to take care of that. When I called again and explained that my groupon was expiring soon, the receptionist was EXTREMELY rude and said, "well why did you wait so long?!" When I explained it was a gift, she said "well, why did THEY wait so long?!" Excuse me, but I've been in customer service for years, and you do not gain clients by being a rude person and insulting a person. All it would have taken was a "Oh I'm sorry, that's so soon let me see how we might be able to fit you in." At least try to make it seem like you are trying at your job. I love my current salon and stylist, and I am a loyal customer, and I tip well, at a minimum 20%. And I was willing to try another place because of this gift and it is located near my work. I can guarantee you that I will never step foot in this salon because of this exchange, and I'm happy to continue to my REAL salon, where they know exactly what they are doing, and know how to handle a customer that wants a service. read more

I purchased a Groupon for Salon Mirabella last month for a partial highlight and cut and I will never return and urge you not to set foot in this business. My highlight and cut took 4.5 hours. I have never had a service take more than 90 mins since I do not have a lot of hair. After all was said and done I ended up with stripey highlights that didn't even begin to cover my roots not to mention awful streaks on the side of my head ranging from white blonde to brassy orange. I politely contacted the business saying I was unhappy and mentioned I would be satisfied with only a partial amount of the money returned to me. I never received the money so I contacted them to which they replied with more questions about my hair and changed their minds and refused to refund me. I would have never written this review if I was reimbursed but it has been over a month and I still have nothing. DO NOT GO HERE unless overpaying for striped chunky highlights that take up half your day are your thing and in that case? Knock yourself out. read more

This salon is the best. Everyone there is so friendly that I actually look forward to my appointments. Eric has been my hairdresser for several years-cut, color, highlights, Brazilian blowouts -and my hair has never looked better. I am constantly receiving compliments. At the Dr's office last week a young nurse looked up from her paperwork to tell me how great my hair looked. Eric is my hairdresser for life! read more

I've been coming to see Gina for almost a year now and I have never been so happy with my hair! She is an amazing stylist! I highly recommend Salon Mirabella! read more

I came in on a groupon to get my hair fixed after getting an awful highlight job done at a well known salon in the South End. Though I was nervous getting a groupon to fix my hair, I now am so thankful that I did!! They are amazing here! My hair went from 'you kinda look like a skunk' & 'wait, did you do it yourself?' to 'your hair looks amazing' & 'where did you get it done, I want my hair to look like that'. Eric and Gina did such a great job on my hair. They are so nice, made my hair an amazing color and Gina is a blow out queen! Go, it's worth it, I promise!! read more

I have lived in the North End of Boston for three years and have done an exhaustive search for a decent stylist - NO luck. Then I stumbled upon Salon Mirabella at Lewis Wharf. Eric is an amazing stylist there with over 25 years of experience. His enthusiasm and creativity make him the best stylist that I personally have ever had - and I've lived in many cities. You will not only appreciate his expertise but also his easy going and comfortable way of relating to his customers. Can't rave enough about him!! read more

Had a great experience today with Gina! She was extremely easy to talk to and made me feel super comfortable at my first visit. I went in with only a vague idea what I wanted, so after a quick consult she went right to work. I am so happy with the result! The color is beautiful and the cut was great too. As someone else mentioned here, Gina does give one hell of a great blow out. Would highly recommend! read more

I tried this salon after moving from the UK, I was quite nervous about finding a good salon......What can I say, Eric really made me feel at ease and his expertise on coloring was impressive. I walked in blonde (I was blonde for 8 years!) and walked out auburn and can honestly say I won't look back! Great salon! I am booked up to come again :-) read more