Wonderful new nail salon; it opened last week. Grand Opening celebration soon…read more I am on the mailing list and received a discount offer for new clients. I immediately made a mani appointment. Sierra showed me around and explained the tool sanitization process. It's really a lovely salon and the bench seating for pedicures looks so comfortable. I am not a fan of most salon's massage chairs. Tip: The mani stations have purse hooks but are not easily seen when sitting. Sierra was so sweet & friendly. I loved my entire experience. My nails look fab. I'll definitely be back.

DO NOT GO HERE!!! This was one of the worst experiences I've ever had at a salon. They refused to…read moreprovide service after noticing what they believed was a toenail fungus. While I understand and appreciate the need to protect staff and customers, the way it was handled was incredibly rude, judgmental, and unprofessional. Rather than speaking to me discreetly or kindly, I was made to feel embarrassed and unwelcome. There was no compassion or basic respect in how they addressed the situation. NO FURTHER SERVICES "MANICURE" WERE OFFERED!!!!!!! THAT IS A LIE.

Beware of the pricing. I chose a $57 pedicure off their menu of services and when I went to check…read moreout my total was $86 including tax. They charge an additional $23 for gel polish. I will not be returning.

The time needs to be updated. They close at 7 , not 8. Rushed from work, Arrived at 6:45 and was…read moreturned away.

I started out with Bi as my tech and I've been going to him ever since. Bi and all of the staff…read morethere are incredibly warm and welcoming every time I go. Its a fun environment. Bi is the most gentle tech I've ever had. They will have my service for a long time!

Im giving them 1 star on my because the guy was so sweet! However my nails are horrible! I paid…read more$110 (at first he said $145 NOT) and I literally want to cry!

The nail spa is pretty and everyone was kind. I was a little disappointed in the quality of…read moreservice. I upgraded my pedicure, but was still left with callous. It didn't seem like there was as much effort put in there. A quick scrub, a few swipes and done. The biggest thing is my gel mani had corners start to rise just a few days after service. It's less than two weeks after my service, and my middle finger's nail has lifted halfway across the nail. My cuticles are messy and dry again. There wasn't much that went into the gel mani compared to where I usually go. No hand massage, no lotion applied, etc. For the pricing and upgrades along with how long my gel mani lasted, it doesn't seem like the service matched the pricing. At least how long it latest. Again, everyone was very kind to me. I'm thankful they worked me into the schedule that weekend, just wish it would have been a different result!

My sis and I were having a girl day and after discovering her normal place was closed on Sunday, we…read morewent to Yelp to help us find a spot that was open. This nail spa was open all day, took walk-ins, was reasonably priced, and had a ton of glowing reviews. It was obviously really easy for us to agree on heading to Pure Luxe, there was a check next to all the boxes required for a good mani. We arrived at around 1PM on a Sunday afternoon and the receptionist greeted us right away. We put our names down and explained what service we were looking for. I got a gel manicure and my sis got a gel pedicure and her acrylic nails filled. We were handed a box and colors and told to have a seat until our name was called. The place was very girlie, there were chandeliers, pink and grey walls (love!), and feminine art up on the walls. They also had a great playlist on. It was really cute and inviting. My sister was up first and I was welcomed to sit next to her in the pedicure area while I waited for my name to be called. We chit chatted and laughed with her nail tech and until my turn was up. The experience was great from start to finish. My tech was a sweetheart, very gentle but got the job done. If I'm being honest, my nails were a wreck. She made them all very even and my cuticles look fabulous. I choose a bright, berry-ish red and it's perfect. She was really quick too. My sister and I were both very impressed with our visit to Pure Luxe. I'll definitely be back next time I need some girl time or me time. Everyone was really friendly, the final product was wonderful, and the place was clean and fun. Pro tip - check in on Yelp for 10% off your service!

My husband and I visited Woodhouse Spa for the first time for a maternity massage for me and a…read moreSwedish massage for my husband; we both got a scalp treatment add on. Our experience was okay- not bad but we weren't wowed by any means. The location was nice and cute going for a quaint spa vibe. There's some light snacks, water, coffee, and tea. It wasn't brought to our attention that there were showers, sandals, or additional post service accouterment like razors, combs, lotion, hair ties, dry shampoo, etc. It would have been nice to know ahead of time so we could come prepared. We were told about the robes available to use so that was nice. I've never had a maternity massage so I can't compare it but it was nice. Took a little trial and error to get comfortable. They offer a bolster to allow you to lie on your stomach. I think perhaps it's better suited for someone not so far along, or just with different anatomy. The hole for my stomach did not feel deep enough and I felt pressure on my belly which was uncomfortable. My masseuse was gracious to work with me to get comfortable on my side and had a bolster to lie on my back as well. The "scalp treatment" was pretty basic and left much to be desired. I think they put peppermint oil on their fingers and then push your hair around your head. It absolutely was not worth the time or price we paid. I kept my opinions to myself as I tend to be a tougher critic than my husband but as we left he mentioned his thoughts on the "scalp treatment"- his words were I could have done without that- the hair dresser does a better job- I agree. We usually go to Panacea Spa but they were booked so a friend suggested Woodhouse Spa. It's really difficult to compare the two as Panacea is a true luxury experience albeit with a price tag to match. With our scalp add ons we paid almost the same as we would have at Panacea and by no means was it a paralleled experience. We might consider trying a basic massage service again but certainly not our first pick here in Columbus. Not bad just not amazing.

I got a CBD massage, stretch, and cupping from Larry. By far the best deep tissue massage I've ever…read morehad. This man knows his stuff. Already rebooked! Love this place! Wonderful atmosphere and quiet room for after treatment relaxing. Hands down the best.

Abby P. did an incredible job on my nails! I got a basic mani with gel, luminary and chrome and I…read moream obsessed! She paid great attention to detail and checked in with me through my whole service making sure I liked my length, shape and color. I highly recommend this salon and booking with Abby!

I got a plain old manicure here last week and I really enjoyed the experience…read more I usually do my nails myself but wanted to treat myself. The nail tech took great attention to file my nails to my preference and carefully remove my cuticles. She then gave me a luscious hand massage with a lavender scented mask. Finally she primed my nails and put on 2 layers of the nail polish of my choice. Definitely recommend this salon for a little pampering and self-care + you should pick up some shoes while you're there!

I had an appointment with Kathy at the Worthington location for a pedicure. It was so relaxing from…read morebeginning to end! My feet have never looked better! Kathy was professional, efficient, and charming as we talked. I added an extra 10 minute leg massage and it was spectacular and just what I needed! Kathy at Worthington AV is AMAZING! My tired feet were happy and feeling terrific! AV pedicures ROCK with wine service! I had a wonderful day!

Zing is the best! Shes does an amazing job! Great atmosphere and service. I'm super picky and these…read moreguys do great.

Had the most amazing manicure and pedicure with Tram today, I've already booked my next appointment!read more

Service was prompt, the nails lasted a few weeks, and the atmosphere was very relaxing and…read morecomfortable. I enjoyed my visit and will return again.

I enjoyed my first experience at Changes. Zoe was my stylist…read more I made an appointment and reception chose Zoe for me. The day of my appointment I received a text reminder. I appreciated that. Check in was very fast. I waited less than 2 minutes for Zoe. At reception, they have a pretty wide selection of hair products for sale. The salon was set up nicely and was clean. Although they were busy it didn't seem too loud so that I felt I was able to communicate with Zoe about what I wanted without a ton of distraction going on. She was was very friendly and efficient. She was talkative but not gossipy. She gave me exactly what I asked for and edited the cut where I asked with ease. If there were any criticism to be made it would be that I wasn't recommend any products or informed of what was being used. But that may be a plus for you if you don't like feeling you're being "up sold" during your visit. Another was that this salon offers levels of experience with their different stylists at varying price points. I found this out through their website. Reception didn't inform me of this when I made my appointment. Checkout was fast as well. Although they do take credit/debit cards you can not attach the tip to your payment for service. You must use cash or if your stylist has square you can tip them directly. Over all, I very much enjoyed my experience and will definitely return.

I had a gel manicure with Devanie. This was my first time into the salon. I had a great experience…read morewith her, she is very warm and friendly and great at what she does, I love my nails! The salon is really nice, and the prices are good. I recommend this place and I'll definitely be back!

Not a professional and high-quality service as expected…read more I've been a client at Hair Artists for several years, which is why this experience was so disappointing. I arrived on time for my appointment, but was asked (while en route) to come 45 minutes later due to the stylist running behind from a previous client. When I arrived, my scheduled wash, cut, and style was changed to a dry cut to "move things along." While this was presented as a small savings, it ultimately meant receiving less than what I had booked--without any real benefit to me. The entire appointment felt rushed, and I left feeling like I had to accommodate the salon's schedule rather than receive the level of care and attention expected from a high-quality, professional salon. This was especially frustrating given that the delay was caused by another client, yet the impact was passed on to me. This also wasn't my first experience with scheduling issues here, which made this visit more concerning. This salon is lowering its standard. Rethink your decision to go to this salon. It's expensive, and not worth the price.

Long-Time Client Left Feeling Undervalued and Underserved…read more I've been going to Hair Artists for nearly two years and have generally had positive experiences, which makes this most recent visit especially disappointing. Along with writing this review very difficult to write. On my way to my scheduled 1:00 PM appointment with Ren, I received a call asking me to arrive 45 minutes later because she was running behind. I later learned that the delay was due to the previous client arriving 45 minutes late. This was inconvenient for my schedule, so I called the salon to let them know I was already on my way. I was told they could "accommodate" me, which was frustrating, as I was the one arriving on time for my scheduled appointment. Before I even arrived, the situation had already created stress. Upon arrival, I was informed that my appointment would be changed from a wash, cut, and style to a dry cut so they could move things along more quickly. This was not what I had scheduled or wanted. Essentially, I was being asked to adjust my service to fit their schedule, with no real benefit to me. Nancy at the front desk mentioned, "We'll only charge you for the cut and blow dry--it's a $20 savings," but this did not reflect the experience I had booked or expected. In reality, it wasn't a true discount, as a blow-dry in place of a full style is already priced lower--at $20 cheaper --so while it may have sounded like a savings, it wasn't one. At that point, I felt like I had to accommodate the situation rather than receive the level of professional service I had booked. I came in expecting the time, attention to detail, and overall experience that have kept me returning to this salon. Instead, the appointment felt rushed and transactional, rather than thoughtful and client-focused. I ultimately agreed to the dry cut, even though I would have preferred the wet cut (as my hair was filthy). The experience felt hurried, and the quality reflected that. During the haircut, Ren told me that the previous client had arrived 45 minutes late and that she had just started her service when I arrived (on time), which raised the question of why that delay was passed on to me rather than managing her previous client differently. This is also not the first time I've experienced scheduling issues. At a prior visit, my appointment was delayed by 30 minutes because my stylist arrived late. Unfortunately, this pattern made this visit feel even more disappointing. What had previously been an enjoyable and satisfying experience felt stressful and frustrating this time. I left feeling as though I was the inconvenience rather than a valued client who had arrived on time and deserved the full service she had scheduled. I do want to acknowledge that the salon manager handled the situation professionally--my service was fully credited, an apology was given, and assurance was given that the issue would be addressed. I appreciate that effort. However, the overall experience was already impacted, and it has made me reconsider returning.