The nail spa is pretty and everyone was kind. I was a little disappointed in the quality of…read moreservice. I upgraded my pedicure, but was still left with callous. It didn't seem like there was as much effort put in there. A quick scrub, a few swipes and done. The biggest thing is my gel mani had corners start to rise just a few days after service. It's less than two weeks after my service, and my middle finger's nail has lifted halfway across the nail. My cuticles are messy and dry again. There wasn't much that went into the gel mani compared to where I usually go. No hand massage, no lotion applied, etc. For the pricing and upgrades along with how long my gel mani lasted, it doesn't seem like the service matched the pricing. At least how long it latest. Again, everyone was very kind to me. I'm thankful they worked me into the schedule that weekend, just wish it would have been a different result!

My sis and I were having a girl day and after discovering her normal place was closed on Sunday, we…read morewent to Yelp to help us find a spot that was open. This nail spa was open all day, took walk-ins, was reasonably priced, and had a ton of glowing reviews. It was obviously really easy for us to agree on heading to Pure Luxe, there was a check next to all the boxes required for a good mani. We arrived at around 1PM on a Sunday afternoon and the receptionist greeted us right away. We put our names down and explained what service we were looking for. I got a gel manicure and my sis got a gel pedicure and her acrylic nails filled. We were handed a box and colors and told to have a seat until our name was called. The place was very girlie, there were chandeliers, pink and grey walls (love!), and feminine art up on the walls. They also had a great playlist on. It was really cute and inviting. My sister was up first and I was welcomed to sit next to her in the pedicure area while I waited for my name to be called. We chit chatted and laughed with her nail tech and until my turn was up. The experience was great from start to finish. My tech was a sweetheart, very gentle but got the job done. If I'm being honest, my nails were a wreck. She made them all very even and my cuticles look fabulous. I choose a bright, berry-ish red and it's perfect. She was really quick too. My sister and I were both very impressed with our visit to Pure Luxe. I'll definitely be back next time I need some girl time or me time. Everyone was really friendly, the final product was wonderful, and the place was clean and fun. Pro tip - check in on Yelp for 10% off your service!

Abby P. did an incredible job on my nails! I got a basic mani with gel, luminary and chrome and I…read moream obsessed! She paid great attention to detail and checked in with me through my whole service making sure I liked my length, shape and color. I highly recommend this salon and booking with Abby!

Booked over the phone telling them gel x nails with French tips, failed to tell us that was…read moreconsidered nail art and an extra cost when anywhere I've ever gone to get that done, it's not extra. Then tried to pay with cash only to be told they ONLY take card BUT there's a 3% fee for using your card. The tech put one nail on crooked then tried to file it to "fix it" & I had to ask for it to be redone or else she would have left it like that. It also took 2.5 hours to just do gel extensions with painted French tips. Quality was definitely not worth the price paid.

Excellent pedicure! The ladies were lovely very attentive. We would definitely come back. Thank you!read more

Wonderful signature pedi by Ina! Friendly and super…read moredetailed, plus she picked out the correct shade of pink for me. There's a 5% discount if paid with cash. Clean store and wonderful massage chairs. Great location across from the mall.

PhillipV. took off a terrible set of misshaped, crusty, acrylics and gave me a fresh set of…read morebeautiful SOLAR nails. Listened to what "my" style was, exactly how I preferred them and even chatted w me for a while. Pricing was fair and my nails look like they'll last for weeks! Take cash for a 10% discount. I will definitely return & recommend. Thanks Philip! "Classic" French looks great. ;)

I've been here twice now and both times have been a positive experience. I got acrylics with a…read moreFrench tip both times and they turned out great. Will be coming back in the future!

No wait, reservation taken on time. Greet massager chairs and nail techs all very kind and…read moreprofessional

It was a last minute decision to get a pedicure today. I'm in town for a few days visiting family…read moreand friends and was not sure where to go. This is why I LOVE YELP! I did my research and decided on Nail Lounge in the Polaris area. I called first to see if they had any availability. And I was in luck. I didn't want to just do a walk in. Setting an appointment is always a good way to go. Mara is awesome. She took great care of my toes. I have fat thick toes. And she gave my nails a look that I have never have. And she also gave me some tips to share with the foLos back in Tampa. Her cuticle care is amazing. Me feet actually look cute. Lol. Thank you Mara and Nail Lounge for your hospitality. I'll be sure to come back the next time I am in Columbus.

A very pleasant atmosphere and staff very nice. I would recommend. I like all the varieties of nail…read morepolish.

I was going to this nail shop prior to covid frequently and even suggested it to several coworkers…read more Today I called because I wanted to get some information about their practices since things are changed I asked the following questions: 1) how many people do you allow in at a time? 2) do you use the bowl liners now(because prior to covid they didn't use them) The response from the man(owner) to my question was "Ma'am we use all the PPE required. If you're concerned at covid, you should stay home. *Hangs up the phone* I don't believe my questions prompted that type of response where you pretty much tell me what to do and hang up on me. After, I stated that I wanted to come in within the hour. That was very disrespectful and I will take my money to places that can handle simple inquiries. No one wants to drive somewhere and be surprised. This conversation could have had a better response. Even after he said all that I still remained calm and nice, but I will tolerate being dismissed by individuals that I'm investing my money into their business. Update: I went to bellagio across the way. I called they answered my questions and had me come in. Meanwhile, I'm checking my email and this is the message I received from the owner after my review.

Always love going here. No matter who I get, it's always a wonderful job. Highly recommend.read more

Our favorite salon! So clean, beautiful, great technicians every time who always do an amazing job…read more Thank you!

Cleanest nail salon I've ever seen. Staff was polite and knowledgeable about their work. The vibe…read morewas warm and welcoming. Relaxing experience. My new favorite nail salon.

Beautiful salon. Great customer service! Nails were well done and polish lasted longer than…read moreexpected!